Dodge Journey Complaints (2015)

554 consumer complaints on file.

#11254463September 10, 2019
AIR BAGS
MY 2015 DODGE JOURNEY HEADREST EXPLODED WHILE I WAS DRIVING. WANT TO BRING IT IN BUT SEEING THAT ITS NOT A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253999September 8, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
ABS LIGHT, SKID CONTROL LIGHT REMAINS ON, CRUISE CONTROL NOT OPERATING AT ALL WHEN TURNED ON VEHICLE LIGHTS CAME ON, CRUISE CONTROL NOT WORKING AT ALL FEAR THAT THERE MAY BE ISSUE WITH BRAKES, HAVE SEEN COMPLAINTS OF LEAKAGE INTO ABS SYSTEM ON OTHER YEAR MODELS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252419August 30, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 50 MPH, THE VEHICLE MADE AN ABNORMAL NOISE AND DECELERATED INDEPENDENTLY. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE SPEED WOULD NOT EXCEED 20 MPH; HOWEVER, THE RPMS REVVED HIGHLY. AN INDEPENDENT MECHANIC STATED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246295August 25, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
FOR THE PAST FEW WEEKS MY CAR LOSES POWER AND TURNS OFF WHILE DRIVING AND I HAVE TO WAIT 5 MIN TO TRY AND START IT AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245611August 21, 2019
SEATS
THE DRIVERSEAT DEPLOYED WHILE RETURNING THE SEAT BACK TO AN UPRIGHT POSITION IN CAN NO LONGER BE RETAINED. THE RETAINING PINS APPEAR TO BE COMPLETELY BROKEN REQUIRING A NEW HEADREST. THIS ISSUE HAS CAUSED UNNECESSARY DIFFICULTY WHILE DRIVING AND EXTREME DISCOMFORT TO THE DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245154August 20, 2019
ENGINE
THIS VEHICLE HAS HAD A RE-OCCURRING ENGINE LIGHT FOR CODE FOR THE PAST YEAR AND A HALF. THE CODE IS P0441. NOT ONLY HAS THIS CODE BEEN A NUISANCE IT IS ALSO CAUSING THE VEHICLE TO STALL. I BELIEVE THE EMISSION SYSTEM IS PURGING THE FUEL VAPORS AT THE WRONG TIME. WE HAVE TAKEN THE VEHICLE TO TWO SEPARATE DEALERS FOR SERVICE FOR A TOTAL OF 7 SEPARATE VISITS. THE ENGINE LIGHT CONTINUES TO COME BACK ON AND ONCE THAT HAPPENS THE VEHICLE WILL STALL RANDOMLY AT SLOWER SPEEDS. ONE STALL WAS SPECIFICALLY TURNING A CORNER AT SLOW SPEEDS. ANOTHER STALL OCCURRED IN PARKING LOT MANEUVERS. I HAVE GOOGLED THIS VEHICLE WITH THIS CODE AND IT IS A VERY COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243490August 13, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 25 MPH ON WET PAVEMENT, ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED AND THE BRAKES LOCKED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE ANTI-LOCK BRAKE SYSTEM MODULE AND HYDRAULIC CONTROL ASSEMBLY WERE DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS TOWED TO DAVE DENNIS CHRYSLER/DODGE/JEEP (4232 COLONEL GLENN HWY, DAYTON, OH 45431) WHERE IT WAS DETERMINED THAT WATER ENTERED THE ANTI-LOCK BRAKE SYSTEM AND SHORTED THE ABS MODULE AND HYDRAULIC CONTROL ASSEMBLY, WHICH NEEDED REPLACEMENT. THE CONTACT ALSO RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242895August 9, 2019
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT THE ANTI-SKID AND ABS WARNING INDICATORS ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO MTN VIEW CHRYSLER DODGE JEEP RAM (LOCATED AT 6276 ALABAMA HWY, RINGGOLD, GA 30736, (706) 935-2328), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 32,040.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242106August 6, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
AIR CONDITIONING COMES ON BY ITSELF , GAS RUNS OUT TOO FAST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241661August 5, 2019
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
TAKATA RECALL : URGENT: OVERTIME I'VE HAD ELECTRICAL ISSUES WHICH EFFECTS NOT JUST THE PLUG INSERTS INSIDE THE VEHICLE BUT ALSO MY ALARM SYSTEM FOES NOT WORK AND MY HORN JUST DOES NOT WORK ANYMORE, AIR BAG LIGHT THAT POPPED UP ON MY DASHBOARD WHICH I FEEL MAYBE SOME WIRES MIGHT BE DETACHED BUT SCARES ME THAT WHEN I DRIVE THE AIR BAG WONT DETECT IF I GET INTO AN ACCIDENT, ALSO I RECENTLY JUST HAD AN ISSUE WITH MY ENGINE COOLING AND STARTED TO SMOKE OUT OF NOWHERE WHILE ON THE FREEWAY AND ENDED UP GETTING STUCK FOR HOURS BUT EVEN IF I DRIVE FOR A FEW SECONDS THE GAUGE SHOOTS TO HOT RIGHT AWAY AND AND COOLANT STARTED LEAKING EVERYWHERE. I HAVE ATTACHED THE 6 OUT OF 10 RECALLS THAT DID NOT GET DONE. I BROUGHT MY CAR INTO BUD CLARY'S OF AUBURN IN MARCH OF 2019 AND HAD 4 RECALLS TAKEN CARE OF. I HAVE ADVISED THAT I STILL HAD 6 ORHERS THAT WERE REPORTED BACK IN 2015 THAT I NEVER GOT DONE AND WANTED TO TAKE CARE OF THAT AS WELL. WAS TOLD THAT IT DOES NOT SHOW IN THE SYSTEM AND I WOULD NEED TO CONTACT NHTSA FOR MORE DETAILS. IVE REACHED OUT TO A FEW PEOPLE WHO GAVE ME THE SAME INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241073August 1, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, ENGINE
2015 DODGE JOURNEY. LIGHTS FOR AWD, ABS AND STABILITY CONTROL SYSTEM COME ON WITH NO NOTICE AS I ENTER A MAJOR INTERSECTION. LOSS OF POWER NO ACCELERATION. THE VEHICLE FINALLY STARTED TO MOVE. THE. WARNING LIGHTS WENT OFF. CONTACTING DEALER FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234888July 25, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE THE VEHICLE WAS UNOCCUPIED, THE FRONT PASSENGER SIDE HEAD REST AIR BAG DEPLOYED. THE FAILURE CAUSED A WHITE SUBSTANCE, PLASTIC, A METAL PIN, AND METAL FRAGMENTS TO POUR OUT OF THE HEAD REST. TAYLOR CHRYSLER DODGE JEEP RAM (1497 IL-50, BOURBONNAIS, IL 60914, (815) 935-7900) WAS NOTIFIED OF THE FAILURE AND INDICATED THAT A DIAGNOSTIC APPOINTMENT NEEDED TO BE SCHEDULED. THE VEHICLE WAS STILL PARKED AT THE OWNER'S RESIDENCE. THE DEALER DID NOT PROVIDE A LOANER VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE TO PREVENT A CRASH. THE MANUFACTURER WAS TO FOLLOW-UP TO INVESTIGATE THE FAILURE, BUT HAD NOT YET RESPONDED TO THE CONTACT. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233154July 18, 2019
ENGINE, STEERING
WHILE TURNING THE VEHICLE THE CAR COMPLETELY STOPS HAVING POWER. CAR STALLS OUT BUT STILL SHOWS VEHICLE IS RUNNING, AIR STILL WORKS ETC. NO WARNING LIGHTS ON THE DASH AT ALL. . AFTER TURNING THE VEHICLE OFF AND PUTTING THE VEHICLE BACK IN PARK VEHICLE STARTS RIGHT BACK UP. STILL NO WARNINGS OR A CHECK ENGINE LIGHT. NO OTHER MECHANICAL ISSUES WITH VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232120July 15, 2019
ENGINE, UNKNOWN OR OTHER
WHILE DRIVING THE AIR CONDITIONING AUTOMATICALLY COMES ON. I WAS DRIVING TO WORK ON A RESIDENTIAL STREET, DECIDED TO OPEN THE WINDOW EVEN THOUGH IT WAS 8:30AM AND IT WAS ALREADY 95 DEGREES OUTSIDE HERE IN VEGAS. DIDN'T GET OUT OF MY COMPLEX BEFORE THE AIR CONDITIONER CAME ON BY ITSELF. ALSO WITH THE AIR CONDITIONER ON, MY CAR SEEMS TO RUN HIGHER IN IDLE AND WHILE DRIVING IT SEEMS TO DOUBLE STEP WHEN BRAKING AND COMING TO A STOP. IT DOES LIKE A SMALL JERK IN ACCELERATION COMING TO A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231830July 14, 2019
ENGINE
TAPPING NOISE UNDER HOOD. TOOK TO 3 DIFFERENT MECHANICS AND EACH ONE TOLD ME THIS IS A DEFAULT WITH THE MANUFACTURER. HAD OIL CHANGE DONE AND TAPPUNG NOISE STILL CONTINUES. THE MECHANICS STATED THAT THE NOSIE IS COMING FROM THE TOP AND COST BETWEEN $600-$3500 TO HAVE REPAIRED. THIS HAPPENS ALL THE TOME WHEN VEHICLE IS RUNNING OR IDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229735July 6, 2019
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
PRECISELY ON 7.3.19 I HAD 4 OF MY CHILDREN WITH ME HEADING TO A HOLIDAY PARADE. MY CAR W/O WARNING COMPLETELY STOPPED IN THE MIDDLE OF A ROAD. NO POWER, NO BRAKES, NO STEERING. AIR WAS STILL BLOWING; RADIO STILL PLAYING. MY DAUGHTER AND I PUSHED MY CAR TO THE CURB, MY HUSBAND CAME AND PUSHED MY CAR FURTHER TO AVOID AN ACCIDENT. AFTER SEVERAL ATTEMPTS THE CAR RESTARTED AND RESTARTED FINE. DROVE ANOTHER .5 CITY BLOCK; STOPPED AT A STOP SIGN, PULLED OUT AND MY CAR DIED AGAIN IN THE MIDDLE OF THE INTERSECTION. MY HUSBAND WAS STILL BEHIND ME & PUSHED US OUT. WE DROVE HOME. HE LOOKED UNDER THE HOOD, NOTHING STOOD OUT. I DIDN'T GET ANY WARNINGS ON THE DASH. THE CAR HAS DRIVEN FINE UNTIL 7.5.19. MY DAUGHTER AND I JUST TURNED ONTO CALUMET AVE; A VERY BUSY AND DANGEROUS ROAD AND MY CAR DIED AGAIN. SEVERAL CARS FLYING AROUND US LAYING ON THEIR HORN. I DO NOT HAVE POWER TO TURN, TO BRAKE. MY DAUGHTER AND I GOT OUT AND PUSH MY CAR INTO A PARKING LOT THAT HAS A SLIGHT UPHILL ENTRANCE. IT WAS NOT EASY, IT WAS DARK OUTSIDE. A VERY DANGEROUS SITUATION. I CAN ONLY FLIP MY HAZARD LIGHTS ON, WELL WHAT DOES THAT DO WHEN A CAR IS FLYING UP BEHIND ME AT 40-50MPH? I AM TERRIFIED MY CAR IS GOING TO DIE AND MY FAMILY AND I ARE GOING TO GET SERIOUSLY HURT AND/OR KILLED. READING ON THE INTERNET THERE SEEMS TO BE MANY PEOPLE WITH THE SAME ISSUE AND DODGE IS NOT RESPONDING. I HAVE CHILDREN WHO REQUIRE TRIPS TO INDIANAPOLIS FOR MEDICAL ISSUES AND IT IS A 3-4 HOUR DRIVE FOR US. SPEED LIMIT IS 70. I CANNOT AFFORD TO TRADE THIS IN AND PURCHASE A NEW CAR. I DO NOT WHERE ELSE TO GO FOR HELP. IF YOU CALL A MECHANIC OR THE DEALERSHIP THEY TELL YOU THAT CAN'T HELP WITHOUT LOOKING AT IT. DODGE DEALER DENIES EVER HEARING OF IT BEFORE WHICH I DON'T BELIEVE. NEITHER OF COURSE WILL DO A FREE INSPECTION. I GET IT THEY'RE THERE TO MAKE MONEY. RECALL SHOULD BE ISSUED TO FIX THIS BEFORE IT BECOMES DEADLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229327July 3, 2019
UNKNOWN OR OTHER
AIR CONDITIONING COMES ON BY ITSELF WHEN DRIVING. RADIO VOLUME DECREASE WITHOUT TOUCHING IT WHILE DRIVING. CRUISE CONTROL DOES NOT WORK WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222864June 27, 2019
TRACTION CONTROL SYSTEM, SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE ABS AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. ALSO, WHILE BRAKING AT SPEEDS OVER 45 MPH, THE BRAKING DISTANCE WAS EXTENDED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 71,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221644June 21, 2019
UNKNOWN OR OTHER
GRANDSON LEANED ON PASSENGER HEADREST AND IT DEPLOYED! WON'T GO BACK TOGETHER AND NO IDEA WHAT TO DO WITH IT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221578June 20, 2019
SEATS
STOPPED AT MCDONALD'S ON WAY BACK FROM KANSAS CITY TO OMAHA. WHEN FAMILY WENT IN HEADREST WAS FINE. WHEN WE CAME OUT HEADREST WAS POPPED OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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