Dodge Journey Complaints (2009)

1,594 consumer complaints on file.

#11066192February 1, 2018
STEERING
POWER STEERING RETURN LINE BLEW DURING START OF VEHICLE CAUSING ME TO LOSE POWER STEERING CONTROL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064902January 25, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY THE CONTACT STATED THE THE SRS MODULE INDICATOR ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER (EASTCHESTER CHRYSLER JEEP DODGE RAM, 4007 BOSTON RD, BRONX, NY 10466) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPROGRAMMED AND THE REMEDY PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064685January 24, 2018
UNKNOWN OR OTHER
THE DRIVERS SIDE WINDOW BUTTON BROKE OFF. DON'T HAVE A BUTTON NOW TO ROLL UP OR DOWN ALSO THE DRIVERS SEAT WILL NOT GO UP OR DOWN. HAVE TO SIT ON PILLOWS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064346January 23, 2018
VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED LACK OF ACCELERATION AND MODERATE VIBRATION WHILE BEING OPERATED AT 60 MPH. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DICK POE CHRYSLER JEEP (6501 MONTANA AVE, EL PASO, TX) WHERE IT WAS DIAGNOSED THAT THE PCM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064390January 23, 2018
ELECTRICAL SYSTEM, ENGINE, STEERING
FOR THE 2ND TIME SINCE I PURCHASED THIS CAR 2 YEARS AGO, I HAVE LOST POWER STEERING AND HAD TO PAY TO REPLACE IT. THIS CAR HAS BEEN A LEMON SINCE I PURCHASED IT. FIRST THE HEAD GASKET BLEW, THEN I HAD TO REPLACE THE RADIATOR, THEN THE IGNITION SWITCH, NOW POWER STEERING TWICE. THIS CAR IS NOTHING BUT A MONEY PIT. I TELL EVERYONE I KNOW TO STAY AWAY FROM DODGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064268January 22, 2018
SUSPENSION
THE REAR DRIVER SIDE CAMBRIDGE CANT BE ADJUSTED AND IT IS WEARING MY TIRES. ALIGNMENT SHOP IS SAYING THAT THEY CANT BE ADJUSTED SO THEY CANT ALIGN MY CAR- IS THERE A RECALL ON THIS? HOW CAN THIS BE FIXED WENT TO TWO PLACES ONE IN DECEMBER 2017 AND ONE THIS MONTH JANUARY 2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063700January 19, 2018
POWER TRAIN
THERE WAS A EXHAUST SMELL IN THE CABIN THAT WAS REPEATEDLY CHECKED BY THE DEALER AND COULDN'T FIND THE SOURCE. THEN ON THE HIGHWAY WHILE TRAVELING OUT OF TOWN, I HEARD A LOUD BANG. PULLED OVER AND THE CAR WOULDN'T START. GOT IT TOWED, AND THE MECHANIC SAID THE TRANSFER CASE NEEDED TO BE REPLACED FOR $3000 WITH ONLY 75,000 MILES ON IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063193January 17, 2018
POWER TRAIN, STEERING
PROBLEM WITH STEARING SYSTEM AS CAMPAIN FCA S08 ALSO ON THIS MODEL 2.0 TD DPF ALSO HUGE PROBLEM ON AUTOMATIC TRANSMITION GETRAG
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11063260January 17, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
ISSUES I HAVE HAD SO FAR: 'CAR WAS ON AND RUNNING, IN PARK, COULDN'T MOVE IT FROM PARK TO DRIVE. HAD TO TURN CAR OFF AND BACK ON TO 'RESTART' THE MAIN COMPUTER THAT CONTROLS ALL THAT 'THE HEADLIGHTS, VISOR MIRROR LIGHTS, DASHBOARD MAIN LIGHT FLICKERED WORSE THAN ANY OTHER TIMES (THIS HAPPENS MOST FREQUENTLY) 'THE FOLLOWING DASHBOARD LIGHTS WOULD LIGHT UP LIKE A CHRISTMAS TREE: BRAKE, EAP BAS, ABS AND THE ONE THAT SHOWS SLIPPERY CONDITIONS 'ODOMETER WOULD GO FROM 0 TO 100 AND BACK AND FORTH LIKE IT WAS POSSESSED MANY, MANY TIMES 'DINGS AND WHATEVER NOISE IS MADE WHEN ALL THE ABOVE DASHBOARD LIGHTS FLICKERED ON AND OFF 'RANDOM LOCK/UNLOCK OF DOORS 'RADIO WOULD RANDOMLY SHUT OFF AND COME BACK ON * HAD TO BE JUMP STARTED 3 TIMES AS MY 13 MONTH BATTERY WAS DRAINED TO NOTHING TOOK TO LOCAL DODGE DEALER, ALL THEY DID WAS REPLACE MY 13 MON. OLD BATTERY AND IGNITION FUSES AND SENT ME ON MY WAY WITHOUT THE ISSUE BEING FIXED. ALL THE ABOVE HAS HAPPENED IN MOTION OR STATIONARY EXCEPT TRYING TO MOVE FROM PARK TO DRIVE WAS STATIONARY. I POSTED VIDEO OF THIS ON MY YOUTUBE CHANNEL (HTTPS://WWW.YOUTUBE.COM/WATCH?V=MKQQ1YM7SHU) I STRONGLY FEEL THIS IS A FAULTY TIPM REFERENCES THAT HAVE SAME ISSUE AS I DO: HTTPS://DODGEFORUM.COM/FORUM/3RD-GEN-DURANGO/379400-TIPM-RECALL-COMING.HTML HTTPS://DODGEFORUM.COM/FORUM/3RD-GEN-DURANGO/379400-TIPM-RECALL-COMING-3.HTML HTTPS://WWW.CHRYSLER.COM/WEBSELFSERVICE/FCANORTH/VININPUTFORM.JSP I ALSO CONTACT AN ONLINE MOPAR REPRESENTATIVE ON THIS ISSUE AND ALL THEY SAID WAS 'SINCE MY VEHICLE IS OVER THE 36,000 FACTORY WARRANTY, IT DOES NOT MATTER WHO OWNS THE VEHICLE. IF THERE IS A COMMON ISSUE DUE TO A DEFECT AND NOT SOME EXTERNAL SOURCES. I WOULD RECOMMEND KEEPING YOUR RECEIPTS IF THIS EVER DOES BECOME THE CASE WE WILL SEND OUT A LETTER AND YOU CAN SUBMIT FOR REIMBURSEMENT.' SO BASICALLY I AM SCREWED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063016January 16, 2018
STEERING
UPON START UP IN COLD WEATHER POWER STEERING FLUID SHOOTS OUT FROM UNDER THE CAR. MAKES LOUD NOISE. I SEE OTHER VEHICLES FROM SAME YEAR ARE RECALLED BUT NOT MINE. CAR WAS PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062670January 14, 2018
STEERING
POWER STEERING GETS LEAK IN HOSE WITH EXTREME COLD WEATHER, CAUSING HARD STEERING AND TURNING, WHEEL WILL NOT TURN. STRAIGHT DRIVING IS OK BUT CAN HARDLY TURN WHEEL IF TURNING CORNER, IF U FILL FLUID LEVEL, FLUID LEAKS OUT AFTER FILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062364January 12, 2018
STEERING
SAFETY RECALL S08/NHTSA 16V-273 POWER STEERING RETURN HOSE AND FLUID COOLER .... THIS RECALL DESCRIBES EXACTLY WHAT HAPPENED TO MY VEHICLE .... UPON A VERY COLD WEATHER START UP MY POWER STEERING RETURN HOSE RUPTURED AND FAILED. I'M WONDERING WHY MY VEHICLE IS NOT COVERED UNDER THIS RECALL ..... I STARTED VEHICLE IN DRIVEWAY AT 7 IN THE MORNING AND THE OUTSIDE AIR TEMPERATURE WAS -18F. AS SOON AS THE VEHICLE STARTED THE RETURN LINE SPLIT SEVERAL INCHES ON THE TOP OF THE HOSE LINE AND LEFT A PUDDLE OF POWER STEERING FLUID IN MY DRIVEWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062202January 11, 2018
STEERING
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. AFTER STARTING THE VEHICLE, IT WAS DISCOVERED THAT THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL WAS VERY DIFFICULT TO TURN IN EITHER DIRECTION. UPON INSPECTION, IT WAS DISCOVERED THAT THE POWER STEERING FLUID LEAKED FROM THE VEHICLE ONTO THE GROUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED THE LOCAL DEALER (BROOKDALE LUTHER DODGE, 952-258-8511) IN REFERENCE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 151,000. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058345January 3, 2018
ENGINE, UNKNOWN OR OTHER
SOMETIMES WHILE DRIVING, MY VEHICLE JUST SHUTS OFF FOR NO REASON. IT SHUTS OFF WHILE THE VEHICLE IS IN MOTION. ALSO SOMETIMES WHEN I TURN THE HEATER OFF THE VEHICLE SHUTS OFF. IT HAS HAPPENED ONCE WHILE IN MOTION AND ONCE WHILE STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057827January 1, 2018
STEERING
UPON START UP IN EXTREME COLD, VEHICLE MADE LOUD NOISES WHEN THE STEERING WHEEL WAS TURNED. WHILE DRIVING, THE STEERING BECAME INCREASINGLY MORE DIFFICULT WHEN TURNING THE STEERING WHEEL (SPECIFICALLY WHEN EXITING THE HIGHWAY). WHEN I ARRIVED HOME, I OPENED THE HOOD AND CHECKED THE ENGINE COMPARTMENT AND NOTICED FLUID ON THE PASSENGER SIDE OF THE ENGINE COMPARTMENT, NEAR THE BOTTOM OF THE ENGINE. IT WAS RED IN COLOR AND DETERMINED TO BE POWER STEERING FLUID. UPON RESEARCH, I DISCOVERED THAT THIS MAKE/MODEL AND YEAR HAS A RECALL (NHTSA CAMPAIGN #16V273000) BUT MY VIN IN PARTICULAR DOES NOT APPEAR TO BE A PART OF IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057708December 30, 2017
UNKNOWN OR OTHER
MY 2009 DODGE JOURNEY AWD SXT LOCKING MECHANISM STOPPED WORKING. IT WORKED ALL DAY THEN ALL THE SUDDEN THE KEY FOBS STOPPED WORKING. IT WILL TURN THE ALARM ON AND OFF BUT WILL NOT LOCK AND UNLOCK MY DOORS. THE DRIVER AND PASSENGER SIDE LOCKS WON'T WORK EITHER. I CAN NOT USE MY HATCH BECAUSE IT WILL NOT UNLOCK. I NOW HAVE TO MANUALLY LOCK MY DOORS FROM THE INSIDE AND LEAN MY SEAT BACK AND CRAWL TO THE BACK TO UNLOCK MY BACK DOORS. I USE THE MANUAL DOOR KEY TO GET IN MY CAR NOW. ALL ELECTRICAL BUTTONS ON MY DRIVER SIDE DOOR WILL NOT WORK. I CAN NOT CONTROL MY LOCKS, WINDOWS OR SIDE MIRRORS. ON TOP OF THAT MY CAR WILL NOT START ALL THE TIME ONLY WHEN IT CHOOSES TO. I HAVE ALREADY REPLACED THE BATTERY TWICE SINCE I'VE OWNED THE VEHICLE. ALSO HAD KEY FOBS REPLACED LAST YEAR. I HOPE SOMEONE CAN HELP WITH THESE ISSUES. IT IS BEYOND FRUSTRATING THAT THERE ARE SO MANY ISSUES WITH THIS MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055063December 16, 2017
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
THE PCM NEEDS TO BE REPLACED. I DON'T KNOW MUCH ABOUT CARS SO I DON'T KNOW WHAT THIS MEANS. THE DEALERSHIP DID A DIAGNOSTIC TEST AND I WAS TOLD I NEEDED TO REPLACE THE PCM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053834December 11, 2017
STEERING
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. UPON STARTING THE VEHICLE WITH THE DRIVER'S DOOR OPENED, THE CONTACT NOTICED FLUID UNDERNEATH THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC CAME TO HER HOME TO INSPECT THE VEHICLE AND DETERMINED THAT THE POWER STEERING HOSE HAD RUPTURED AND THERE WAS NO POWER STEERING FLUID IN THE RESERVOIR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR REPAIRS. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING) DUE TO THE DATE THE VEHICLE WAS MANUFACTURED. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053494December 8, 2017
ELECTRICAL SYSTEM
THIS VEHICLE WILL INTERMITTENTLY NOT START (USUALLY ONCE EVERY 3-6 WEEKS). AFTER SITTING FOR 15-45 MINUTES, THE CAR WILL START. IT HAS BEEN TAKEN TO TWO DEALERSHIPS AND ONE OF THOSE DEALERSHIPS EVEN REPLACED THE IGNITION (AT A COST TO ME OF OVER $700) AND THAT DID NOT FIX THE PROBLEM. THERE IS NO RHYME OR REASON TO THIS AND NO ONE SEEMS TO HAVE AN ANSWER. ONE DEALERSHIP EVEN KEPT THE VEHICLE FOR SEVERAL DAYS AND COULD NOT REPLICATE THE ISSUE OR FIND THE CAUSE. FROM WHAT I HAVE FOUND ONLINE, I AM NOT THE ONLY PERSON WITH THIS SAME ISSUE. THE LATEST EPISODE WAS DECEMBER 8, 2017, BUT THIS HAS BEEN AN ISSUE FOR SEVERAL YEARS, BASICALLY SINCE I PURCHASED THE VEHICLE USED IN 2013. I ALSO CONTACTED DODGE DIRECTLY AND THEY OPENED A CASE (#32993255).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052907December 7, 2017
POWER TRAIN
WRITING IN REGARDS TO A RECALL ISSUED FOR 2009 DODGE JOURNEYS ON DATE 10/9/2008. THE RECALL IS CHRYSLER RECALL H33 THAT BEGAN ON 11/10/2008. THIS RECALL ADDRESSES THE POWERTRAIN CONTROL MODEL/FUEL PUMP RELAY. MY VEHICLE IS STATED TO HAVE NOT QUALIFIED FOR THIS RECALL BUT IS CURRENTLY HAVING THE SAME DYSFUNCTION LISTED IN THE RECALL AND IS NOT OPERABLE. MY VEHICLE HAS BEEN DIAGNOSED AND NEEDS A POWERTRAIN CONTROL MODULE REPLACEMENT DUE TO MALFUNCTION. THE MALFUNCTION OCCURS WHEN THE VEHICLE IS POWERED ON, WHEN IN MOTION, AND WHEN TRYING TO DRIVE. I SPOKE WITH DEBBIE AT CHRYSLER TODAY AND SHE INFORMED ME THAT MY VEHICLE DID NOT QUALIFY FOR THE RECALL H33 REPLACEMENT OF THIS PART AS IDENTIFIED BY VIN, ALTHOUGH MY VEHICLE WAS MANUFACTURED WITHIN THE SAME DATES, MAKE, MODEL AND YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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