Dodge Journey Complaints (2009)

1,594 consumer complaints on file.

#11084063April 9, 2018
STEERING
AFTER SETTING OUTSIDE THIS PAST WINTER MY CAR SAT OUTSIDE. WITH WINTERS PASSING I'M EXPERIENCING THE PROBLEM DESCRIBED IN S08. MY POWER STEERING RETURN HOSES HAVE RUPTURED. MY POWER STEERING FLUID IS LEAKING TERRIBLY AND I'M HAVING TO REPLACE IT DAILY. MY VIN IS ...9T133353. I'M 100% CERTAIN THAT CHRYSLER/DODGE HAS MISSED SOME VINS IN THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711747April 3, 2018
ELECTRICAL SYSTEM:IGNITION
2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO IGNITION RECALL PROBLEMS AND REIMBURSEMENT ISSUES. *SMD *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081780March 28, 2018
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
HOW CAN YOU TAKE YOUR CAR TO A DODGE DEALER AND STILL CAN'T GET HELP! WHY DOES MY CAR READ 37 CODES? WHY IS MY ABS TRACKING LIGHT ON CAUSING ME NOT TO SWITCH GEARS? WHY IS MY AIRBAG LIGHT ON AT ALL TIMES? WHY DOES MY BACK UP CAMERA NOT COME ON WHEN NEEDED? WHY HAVEN'T THEY RECALLED THIS PIECE OF TRASH THEY CALL A CAR? I CAN'T GO ANYWHWER WITH OUT IT NOT STARTING AND NEEDING A JUMP. I'M OUT OF ABOUT 2000 AND STILL NO ANSWERS! WHY HAVEN'T I RECEIVED ANY RECALLS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081478March 27, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING APPROXIMATELY 40 MPH, THE FRONT DRIVER SIDE AIR BAG DEPLOYED WITHOUT IMPACT. AS A RESULT, THE DRIVER SUSTAINED ARM INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DRIVING TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO GATOR CHRYSLER DODGE JEEP DEALERSHIP (840 S HARBOR CITY BLVD, MELBOURNE, FL 32901 (321) 727-7715) WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. *TT
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11081395March 26, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
AFTER BUYING THE CAR FROM THE DEALER WE DROVE HOME AND STOPPED TO GET GAS. THE CAR WOULD NOT START. FINALLY AFTER LOCKING AND UNLOCKING THE DOORS IT STARTED. SINCE THEN EVERY DAY I DRIVE IT I CONTINUALLY HAVE ISSUES WITH IT STARTING. ONCE WHILE DRIVING DOWN THE ROAD IT SHUT OFF AND STOPPED. ALMOST CAUSED AN ACCIDENT. NOW I CAN NOT EVEN GET IT STARTED. I HAVE A BABY AND RHOUGHT THIS WOULD BE A PERFECT VECHILE. I CAN NIT TRUST IT FOR THE SAFETY OF MY CHILD AND MYSELF. I CAN NOT BE STRANDED IN THE ARKANSAS HEAT WITH A VECHILE THAT REPEATEDLY HAS ISSUES WITH STARTING OR KEEP RUNNING WHILE DRIVING. I HAVE HAD IT CHECKED AND NO ONE XAN FIND AN ISSUE WITH THE CAR. VERY CONCERNED WITH SAFETY OF CAR. VERY DISAPPOINTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080174March 19, 2018
SERVICE BRAKES, ENGINE
EVERYTIME I BRAKE MY VEHICLE IT JERKS. IVE REPLACED MY BRAKES AND THIS ISSUE STILL HAPPENS. ALSO A FEW TIMES IVE HAD MY VEHICLE TURN OFF WITH ALL LIGHTS ON WHILE I WAS AT A STOP LIGHT AND A COUPLE DAYS AGO IT WOULDNT START AFTER TWO ATTEMPTS TO START THEN ON THE THIRD ATTEMPT IT STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079549March 15, 2018
POWER TRAIN
OCT 2017 I WAS DRIVING AND ALL OF A SUDDEN THE CAR MADE A GRINDING SOUND THAT DIDN'T STOP WE TOOK IT TO THE DEALERSHIP WHERE WE PURCHASED IT USED. THEY CHARGED US FOR PARTS $2000.00 AND FIX IT . ABOUT 4 WEEKS LATER THE SAME THING HAPPENED I WAS ABLE TO DRIVE IT TO THE DEALERSHIP AGAIN BUT THIS TIME THEY SAID THE PART WASN'T AVAILABLE. ITS NOW MARCH OF 2018 AND THE PART STILL ISNT AVAILABLE AND I AM PAYING ON A CAR I DON'T HAVE. WHY IS THIS NOT BEING RECALLED ?? I SEE I AM NOT THE ONLY ONE IN THIS POSITION. I WAS ON A PUBLIC HWY.....TOOK IT TO DEALERSHIP VIA LOCAL STREET....I WAS A NERVOUS WRECK THE OIL TYPE SUBSTANCE WAS POURING OUT...THE DEALERSHIP TOLD ME IT IS THE SAME PART THEY FIXED ,THE PTU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079130March 14, 2018
UNKNOWN OR OTHER
WAS DRIVING DOWN THE HIGHWAY (STRAIGHT) MY CAR MADE A LOUD NOISE AND STARTED SMOKING. WE PULLED OVER RIGHT WAY ON THE SIDE OF THE ROAD CALLED A TOW TRUCK AND WAITED TWO HOURS FOR THE CAR TO BE PICKED UP. WHEN WE GOT IT TO THE SHOP BY A TOW TRUCK THE SHOP STATED THAT THE TRANSFER CASE BLEW UP. WE WERE IN OREGON AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078453March 10, 2018
ELECTRICAL SYSTEM
WHILE DRIVING AT 65 MPH ON A HIGHWAY THE HORN STARTED BLOWING ALL BY ITSELF. THE RADIO VOLUME ALSO DECREASED BY ITSELF. THIS CONTINUED INTERMITTENTLY FOR APPROX 30 MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076592March 7, 2018
AIR BAGS
AIR BAG LIGHT IS ON ON DASHBOARD CONSTANTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076680March 7, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHEN STARTING THE VEHICLE, THE CONTACT NOTICED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GREENBRIER DODGE OF CHESAPEAKE (1717 S MILITARY HWY, CHESAPEAKE, VA 23320) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 39,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076023March 3, 2018
POWER TRAIN, UNKNOWN OR OTHER
THE VEHICLE OCCASIONALLY WILL NOT START, SOMETIMES IF YOU TURN THE KEY AND PUT IT IN NEUTRAL IT MAY START BUT NOT ANLWAYS. BATTERY AND STARTER ARE NEW. ALL ELECTRICAL IS GOOD. THE ISSUE IS AN UNRESOLVED PROBLEMS AND I HAVE SEEN SEVERAL FORUMS WITH THIS COMPLAINT ON THE DODGE JOURNEY. NO MECHANIC CAN PINPOINT WHAT CAUSES THIS. I'VE BEEN STUCK SEVERAL TIMES FOR HOURS DUE TO THE VEHICLE NOT STARTING. IT MAY BE SOME SECURITY GLITCH OR SOMETHING. DODGE NEEDS TO RECALL THIS AND GET IT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075218February 27, 2018
STEERING
POWER STEERING RETURN LINE HOSE KEEP LEAKING. I DON'T KNOW WHY IT LEAKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073202February 16, 2018
POWER TRAIN
IT STALLS WHILE IN GEAR AND MOVING AUTOMATIC TRANSMISSION. WORSE WHEN TEMPS ARE COLDER OUTSIDE. CURRENTLY 99000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073239February 16, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO SHAKE AND THERE WERE SQUEALING NOISES AND A VIBRATION FROM THE FLOORBOARD. THE VEHICLE WAS TOWED TO CHAMPION CHRYSLER JEEP DODGE IN INDIANAPOLIS, INDIANA WHERE IT WAS DETERMINED THAT THE POWER TRAIN UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE BRAKES AND ELECTRICAL SYSTEM MALFUNCTIONED. THE VEHICLE WAS REPAIRED AT LEAST THIRTY TIMES BY VARIOUS DEALERS SINCE 2013. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072832February 14, 2018
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE POWER STEERING RETURN HOSE FAILED. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT DIAGNOSED THE VEHICLE HIMSELF AND DETERMINED THAT THE FAULTY PART WAS THE POWER STEERING RETURN HOSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WANTED HIS VEHICLE INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING) BECAUSE HE BELIEVED THE FAILURE WAS RELEVANT TO THE RECALL. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072733February 13, 2018
STEERING
HYDRAULIC POWER STEERING LINES SPLIT AT START UP IN COLD LOSING ALL POWER STEERING FLUID
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072761February 13, 2018
STEERING
HAVE HAD POWER STEERING HOSE FAIL TWICE IN TWO WEEKS. THIS HAS HAPPENED AFTER STARTING THE VEHICLE IN EXTREME COLD TEMPERATURES. ONCE IT HAPPENED IN DRIVEWAY BUT WAS NOT NOTICED TILL ON THE ROAD. NEXT TIME HAPPENED AFTER STARTING THE VEHICLE IN DRIVEWAY BUT WAS NOTICED BEFORE TAKING ON ROAD. SEEMED TO BE SPRAYING FLUID ON ENGINE SO WAS A FIRE HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067039February 5, 2018
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
THE CAR COMPLETELY SHUT OFF GOING DOWN THE ROAD AND EVERYTHING ELECTRICAL WENT CRAZY AND THE HORN WOULDN'T STOP BLARING. I COULDN'T PULL OVER OR ANYTHING BECAUSE MY STEERING AND MY BRAKES WENT OUT. THE CAR FINALLY TURNED BACK ON BY ITSELF AND NOW THE WINDOW WIPERS, BLINKERS, AND DOOR LOCKS DO NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067136February 5, 2018
VISIBILITY/WIPER
HEAT BLOWS OUT OF DRIVER SIDE VENTS BUT BLOWS COLD OUT OF PASSENGER SIDE VENTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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