Dodge Grand Caravan Complaints (1993)

289 consumer complaints on file.

#843926July 30, 1999
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER'S SIDE DOOR WELDS STARTED TO BREAK. DOOR WAS SAGGING. SPOT WELDS BREAKING. A MONTH LATER, THE PASSENGER SIDE DOOR HAD THE SAME PROBLEM. BOTH DOORS FAILED TO LATCH PROPERLY DUE TO THE SAGGING. HAD TAKEN TO DEALER & MECHANIC COULD ONLY REWELD AND REALIGN THE DOOR HINGES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#843653July 28, 1999
AIR BAGS:FRONTAL
WHILE DRIVING 70 MPH DRIVER'S AIRBAG DEPLOYED UNEXPECTEDLY WHICH COULD HAVE CAUSED INJURIES. PLEASE PROVIDE FURTHER INFORMATION AND VIN#. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#842449July 15, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED TWO TIMES IN 7 YEARS, FIRST TIME IT WAS UNDER WARRANTY AND DEALER TOOK RESPONSIBILITY. CURRENTLY, DEALER STATES IT'S OUT OF THEIR HANDS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708601July 14, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS SUBMITTAL IS THAT TRANSMISSION REPLACED UNDER WARRANTY HAS NOW FAILED FOR THE 2ND TIME. WHAT IS MY RECOURSE? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708597July 13, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
NOTICED ON-LINE THAT MANY PEOPLE ARE HAVING PROBLEMS WITH DODGE CARAVAN TRANSMISSIONS AROUND 70,000 MILES. THOUGHT THIS WAS A BIT ODD. ANYWAY, I HOPE THIS HELPS IN SOME WAY. THANKS AND KEEP UP THE GREAT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708158July 2, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, POWER TRAIN:AXLE ASSEMBLY
TENSIONER PULLEY FOR SERPENTINE BELT SHEARED OFF ENGINE, CAUSING COMPLETE LOSS OF STEERING CONTROL. VEHICLE HAD TO BE TOWED, NO ACCIDENT. THIS IS THE SECOND TENSIONER TO BREAK ON THIS VEHICLE SINCE NEW. TRANS AXLE HAS BEEN REPAIRED 8 TIMES SINCE NEW FOR SLAMMING INTO GEAR ON SHIFTS. TRANSAXEL FINALLY WENT INTO LIMP ALONG MODE AND HAD TO BE REPLACED WITH A NEW FACTORY REBUILT UNIT AT A COST OF $1486.88 TO ME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707652June 17, 1999
UNKNOWN OR OTHER
THIS VEHICLE HAS A DOCUMENTED PAINT CHIPPING OFF PROBLEM. THE PAINT IS CHIPPING OFF THE VEHICLE DRIVER'S SIDE. THE PREVIOUS OWNER TOLD ME THAT THE PAINT HAS BEEN CHIPPING OFF WHEN HE BOUGHT IT NEW. THE PASSANGER SIDE HAS BEEN REPAINTED BY THE PREVIOUS OWNER WITH CHRYSLER/DODGE'S KNOWLEDGE. I HAVE CONTACTED THE CHRYSLER/DODGE DEALERSHIP AND CHRYSLER/DODGE CUSTOMER SERVICE, THEY KNOW THAT IT IS A PROBLEM AND HAS OFFERED TO PAY 50% OF THE COST OF REPAINTING THE DRIVER'S SIDE. I BELIEVE THAT THIS IS A MANUFACTURING DEFECT AND THEY CHRYSLER/DODGE SHOULD PAY FOR THE TOTAL REPAIR COST. THE CHRYSLER/DODGE DEALER AND CHRYSLER/DODGE CUSTOMER SERVICE WILL NOT ALLOW ME TO TALK TO ANYONE ABOUT THIS PROBLEM. THEY ARE SAYING TAKE IT OR LEAVE IT. I FEEL WRONGED FROM THE CHRYSLER/DODGE DEALERSHIP AND I WOULD LIKE TO RESOLVE THIS PROBLEM. THANK YOU IF YOU CAN HELP ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707563June 15, 1999
SERVICE BRAKES, HYDRAULIC:POWER ASSIST, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS AND BRAKE INDICATOR LIGHTS ILLUMINATED ON DASHBOARD AND BRAKE POWER ASSIST FAILED TO OPERATE, CAUSING NEED FOR EXTREME EFFORT TO OPERATE BRAKES; SOUNDS LIKE RECALL CAMPAIGN #96V099000 BUT VEHICLE WAS NOT INCLUDED DUE TO MANUFACTURING DATE, VEHICLE WAS MANUFACTURED IN 07/1993.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707530June 14, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER
MY AIR CONDITIONER WAS DIAGNOSED AS A FAULTY EVAPORATOR ON TWO DIFFERENT OCCASIONS BY TWO SEPARATE AND DIFFERENT DEALERS........... NEITHER OF WHOM WANTED TO FIX THE PROBLEM.......... THE PROBLEM EXISTS TO THE CURRENT DAY ............AND EVEN DODGE SAYS ITS THE DEALERS OPTION TO FIX THE A/C.......... EVEN THOUGH I HAVE THE "BEST WARRANTY" IN THE BUISINESS... I AM BETWEEN A ROCK AND A HARD PLACE..... OR SHOULD I SAY HOT PLACE CAUSE MY VAN IS A FURNACE IN THE SUMMER WITH NO A/C AND THREE SWEATING KIDS.................IF POSSIBLE PLEASE HELP WITH WHO I CONTACT TO RESOLVE THIS PROBLEM..... NO ONE WANTS TO FIX MY CAR BECAUSE AS THEY PUT IT " WE DONT GET PAID ENUOUGH FROM DODGE TO DO THE JOB". *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707243June 5, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION PROBLEM WAS POTENTIALLY LIFE THREATENING-WE WERE LUCKY!!! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#821803June 4, 1999
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
WHEN CONSUMER OPENED THE HATCH DOOR IN THE REAR OF VEHICLE THE ROD BROKE FREE FROM ATTACHMENT, FALLING ON CONSUMER'S HAND, SHE WAS INJURED. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#706124April 30, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE AIR CONDITIONER HAS AN ENTERNAL LEAK. I HAVE HAD IT CHARGED THREE TIMES SO FAR AND THE MECH SAYS IT IS A RECALL PROBLEM AND TO CONTACT THE MFGR WHICH I AM DOING HERE. PLEASE ADVISE OF THE RECALL PROCEDURE AND HOW I CAN GET THIS FIXED. IT IS EXPENSIVE GETTING IT CHARGED EVERYTIME I TURN AROUND DUE TO A MALFUNCTION OF THE MFGR. PLEASE ADVISE....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704966March 26, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
SAFETY RECALL ITEM, FAILED UNIT WAS ABS PUMP REPLACED BY DEALER IN JAN 97. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703758February 26, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
MY TRANSMISION FAILED WHILE MY 16 YEAR OLD SON WAS DRIVING MY CAR(LEARNERS PERMIT). THE CAR JUST "DIED" IN THE MIDDLE OF THE STREET IN TRAFFIC; THE CAR MOVED NEITHER FORWARD NOR BACKWARD EVEN THOUGH THE ENGINE CONTINUED TO RUN. THE ONLY WAY I COULD GET THE CAR SAFELY TO THE SIDE OF THE ROAD WAS TO TURN THE CAR OFF COMPLETELY AND RESTART THE CAR REPEATEDLY, THE CAR MOVING ONLY A SLIGHT DISTANCE BEFORE FAILING AGAIN. THIS IS MY SECOND TRANSMISSION AS I WAS FORCED TO REPLACE THE ORIGINAL ON 12/12/95 AT 44,660 MILES WHEN IT FAILED. I WAS TOLD BY CENTRAL DODGE IN CANTON, MA THAT CHRYSLER WAS AWARE OF TRANSMISSION PROBLEMS WITH THE 1993 CARAVANS AND WOULD REPLACE MY TRANSMISSION. IT WAS COVERED UNDER MY 7/70 EXTENDED WARRANTY SERVICE CONTRACT HOWEVER. I WAS TOLD THAT ALL PREVIOUS PROBLEMS WITH THE EARLIER TRANSMISSIONS HAD BEEN CORRECTED. THIS 2ND TRANSMISSION HAS NOW FAILED 3,184 MILES EARLIER THAN THE FIRST, AFTER ONLY 41,476 MILES (CAR MILEAGE 86,136)! I PURCHASED MY CAR AT NORWOOD DODGE. BOTH NORWOOD DODGE AND CHRYSLER IN DETROIT REFUSED TO FINANCIALLY COVER THE REPLACEMENT COSTS FOR A NEW TRANSMISSION. (7/70 CONTRACT HAD EXPIRED BY MILES, NOT TIME). I AM OUTRAGED THAT I AM NOW FORCED TO INSTALL A THIRD TRANSMISSION IN THE SAME CAR. A LOCAL DODGE DEALER, MOTORQUEST DODGE IN WELLESLEY, HAS AGREED TO COVER ALL BUT $600 OF THE COST OF INSTALLING THE THIRD TRANSMISSION AS CUSTOMER "GOODWILL". I STRONGLY FEEL THAT THESE TRANSMISSIONS ARE DEFECTIVE; CHRYSLER SHOULD BE FORCED TO RECALL THESE DEFECTIVE CARS IMMEDIATELY- AND BE HELD LIABLE FOR THE SEVERE INJURIES OR (POSSIBLLY) DEATHS THAT COULD EASILY OCCUR. WE (OR OTHERS) COULD HAVE BEEN KILLED IF DRIVING ON A BUSY HIGHWAY AT HIGH SPEEDS. CHRYSLER KNOWS ABOUT THESE DEFECTIVE TRANSMISSIONS AND IS PLACING THEIR PROFITS ABOVE THE SAFETY AND WELL BEING OF THEIR VEHICLES OWNERS AND THEIR FAMILIES! I BELIEVE THIS IS CRIMINAL NEGLIGENCE! THANK YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#544109February 24, 1999
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:DOOR
DRIVER'S SIDE DOOR OPENED DUE TO FAILURE OF THER HINGE AND LATCH, REPAIR WORK (WELDING FAILED) AND DOOR NEEDED REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703573February 22, 1999
STRUCTURE:BODY:HOOD
NO SUMMARY FOR THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703508February 19, 1999
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
I LOOKED ON YOUR WEB SITE AND SAW THAT THE 1992 CARAVANS HAD THE IDENTICAL PROBLEM AS OUR 1993. THE BOLTS IN THE HYDRAULIC STRUTS TO LIFT THE REAR DOOR SNAPPED OFF. I TALKED WITH DODGE, BUT THEY WOULD NOT HELP ME. DODGE FELT IT WAS JUST NORMAL WEAR AND TEAR AND NOT RELATED TO THE 1992 PROBLEM. SEEMS A LITTLE TOO COINCIDENTAL TO ME! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702957February 5, 1999
SUSPENSION
SO FAR ALL THE PROBLEMS THAT I;VE HAD WITH THIS VAN HAVE BEEN UNDER RECALLS, AND I HOPE THIS ONE IS ALSO. MY VAN HAS STARTED TO "SING" A HIGH PITCH CONSTANT SOUND. I T SINGS WHETHER I'M DRIVING OR IDLE. PLEASE LET ME KNOW IF OTHERS HAVE COMPLAINED ABOUT THIS. THANKS, YOUR HELP IS GREATLY APPRECIATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#543392January 19, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
TRANSMISSION FAILED CAUSING VIBRATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702354January 18, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE CASTING ON THE HEAD THAT HOLDS THE ROCKER ASSEMBLY BROKE. THIS APPEARS TO BE A DESIGN FLAW DUE TO PATTERN FAILURE. MY MECHANIC REPORTED HE HAS SEEN 4 INSTANCES OF THIS FAILURE ON DODGE VANS SINCE MINE WAS DIAGNOSED AND REPAIRED. HE ALSO NOTED THAT CHRYSLER CORP. IS NOW USING STUDS INSTEAD OF BOLTS TO HOLD ROCKERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan