Dodge Grand Caravan Complaints (2019)

245 consumer complaints on file.

#11534233July 24, 2023
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
The van started shaking on a trip. Codes P0172 and P0175 have been on for nearly 2 months. Many parts have been replaced. Spark plugs, o2 sensor, fuel injectors, ignition coils, and battery. The mechanic replaced gaskets and fuel pump. Codes won't go away. The van randomly takes multiple time to start. It shudders and has acceleration issues when the fuel I low.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531595July 11, 2023
UNKNOWN OR OTHER
Driver side passenger sliding door shut on my elbow.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11529648June 29, 2023
UNKNOWN OR OTHER
Vehicle rear doorlatch stuck shut and will not open manually or with vehicle fob or buttons. This has happened twice in eight months. The first time, the mechanic was able to manually open it but this time it will not open at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528150June 21, 2023
SERVICE BRAKES
rear brakes pulsating and not stopping properly this van only has 11.345 miles on it. i dont think the brakes should have a problem yet. do you ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528206June 21, 2023
POWER TRAIN
Complete transmission failure at 87,447 miles. All recommended maintenance completed with local Dodge dealership. Denied any warranty help due to mileage. Transmission issues are common with this vehicle but Dodge will not offer any assistance outside of limited powertrain warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527864June 20, 2023
STRUCTURE:BODY
The driver's inside door handle broke off during routine use. This could pose an egress hazard. No accident happened; the handle broke while the vehicle was parked. The handle was replaced by the dealer at our cost (warranty was expired). We still have the broken handle in our possession, and are providing pictures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527473June 17, 2023
SEATS, UNKNOWN OR OTHER
We had just returned from the grocery store parked the car in the driveway and were proceeding to exit the car. My 17 yr old daughter was sitting in the passenger seat when we heard a loud bang and her head was jolted foward by the headrest, upon examination and a quick Google search we learned that it was a safety feature for when rear-ended which had not happened.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11527141June 15, 2023
UNKNOWN OR OTHER
Van shut off and gave me no warning lights. Luckily I was stopped at a stop sign and not pulling out onto a busy road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524848June 1, 2023
ENGINE
We've owned this vehicle about 3 years and the check engine light keeps coming on. The code it throws is misfire 2. The mechanic changed the spark plug. That didn't clear the code. They ran a compression test on the cylinder, and it came back as low compression. They stated they've seen several like this and its been the cylinder head. I only have about 85,000 miles on the vehicle and he said I shouldn't be having these issues. The mechanic said they googled and found that this has been a reoccurring problem with the grand caravans. Why isn't Dodge offering an extended warranty for the newer models?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522524May 17, 2023
ENGINE, UNKNOWN OR OTHER
The Oil Filter Housing Unit was loose, causing oil to slow-leak into the spark plugs, resulting in my engine misfiring. According to the mechanic that worked on my vehicle, this is common in a lot of newer vans like the Caravan and the Chrysler Town And Country. I ended up having to pay about $900 to have the spark plugs and the Oil Filter Housing Unit replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521640May 12, 2023
POWER TRAIN
64398 miles, transmission failure. Complete failure in about 5 miles from first hearing a whining type noise till barely being able to move. Dealership said not covered under warranty because we are 4398 miles over.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519109April 26, 2023
POWER TRAIN
Vehicle has been well maintained. It has 71,xxx miles. With no warning or indication of problems, we had complete transmission failure. It worked fine, we exited highway and it was noisy. Within 2 miles, the transmission was slipping (jerking van) and then totally went out (won't accelerate at all). Still no warning lights. Towed and repair center said complete transmission failure. Looking online, this has happened to multiple people in very similar fashion (no indication of issue to being undriveable within minutes). For a vehicle with 71,xxx miles and being 3 years old, this is terrible...still a substantial loan in place :(
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516233April 10, 2023
AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
Vehicle failed inspection, AIR BAG LIGHT ON. Driver seat wire harness open left thorax squib must replace entire harness, air bag circuits cannot be repaired due to high resistance splicing causes. Part on Back order until August 2023!! Car cannot be repaired and is out of service, unable to drive, illegal to drive, I have a $20,000 car loan, Thrifty Car Sales of Westfield, [XXX], violated Massachusetts Lemon Law and refused the car while under the 60 day, 2500 mile Used Car Warranty. Exhaust Leak, Muffler clamp rusted through, not holding pipes together. Driver Front Marker Light Bulb open circuit, bulb needs to be replaced. Air Bag light noted to be out by Firestone on February 25th, 2023. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516363April 10, 2023
SEAT BELTS
The passenger’s side rear (back row) seatbelt locking retractor will not retract. The seatbelt is not usable as it remains extended. The vehicle was not in an accident. This puts passengers at risk due to not being able to be properly secured in the seatbelt. The problem has not been looked at by a service center. The product has not been inspected by police or and insurance agent Etc. No warning lamps or messages appeared as a result of the malfunction and I first became aware of this problem about 2 weeks ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516187April 9, 2023
AIR BAGS, ELECTRICAL SYSTEM, STRUCTURE:BODY
The Air Bag Light remains on. I was told that it is responsible for the Driver's Side Air Bag. It was formally documented on February 25th, 2023 by Firestone on King St. in Northampton, MA 01035. It has been brought to LIA DODGE KING STREET in NORTHAMPTON, MA 01060. THEY TOLD ME THE WIRING PART TO REPAIR THIS IS ON BACKORDER AND NOT AVAILABLE UNTIL AUGUST 2023 and not guaranteed to be available. In addition, I was told it would cost $900.00 to install. I was told this by multiple people including CHRYSLER DODGE CUSTOMER SERVICE. I WAS TOLD A NEW PART IS IN DEVELOPMENT AND NOT READY UNTIL AUGUST 2023. If this is in fact, true, then this is a huge safety risk for all 2019 Dodge Grand Caravan Driver's who have the Air Bag Light on and may or may not have a working Air Bag. This is a huge safety issue. Additionally, I was told that the part is a "Wiring Harness" Part#68531685AA and it would cost $900.00 to install. On the Mopar Site, it is just the JUMPER WIRE SENSOR" PART# 68531685AA and is $45.00 plus $20.00 Shipping!!!! I was also told by Chrysler Dodge Customer Service that a Dodge Dealer can install the part after I buy the part on Mopar.com and Lia Dodge told me they could not. My car has been rejected following a failed inspection for the Airbag light and ALSO the RUSTED CLAMP that is holding the Exhaust Pipes together and Co2 is backing up into the Cabin. In addition to the SENSOR JUMPER WIRE Part# 98531685AA, the Vehicle should also be recalled for the Part# 4578916AB The Exhaust Clamp that is rusted and falling off causing Co2 to back up into the Cabin according to both Lia Dodge and Auto Express in Hadley, MA 01035. The Vehicle is off the road and not able to be repaired or inspected as it is illegal to drive until it is inspected. Please confirm the above information regarding the parts and start a recall so I can have these problems fixed or reimbursed by Dodge the Manufacturer, as they SHOULD BE BY THE MANUFACTURER. The Vehicle only has 70,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513048March 21, 2023
SERVICE BRAKES, ENGINE
The contact owns a 2019 Dodge Grand Caravan. The contact stated while driving at approximately 30 MPH, the brake pedal was depressed, and the vehicle slid to the left. The contact described the move to the left, as if she was turning the steering wheel, but she was not. Additionally, while driving from a standing stop, the rear tires was spinning as if she had applied the brakes before the vehicle jolted forward. The contact stated that the engine was making abnormal sounds and the vehicle was vibrating. The contact stated no warning light was illuminated. The contact had taken the vehicle to several independent mechanics who could not determine the cause of the failure. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510545March 7, 2023
LATCHES/LOCKS/LINKAGES
The contact owns a 2019 Dodge Grand Caravan. The contact stated that the rear driver's side door failed to open. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504466January 30, 2023
ENGINE
Took our 2019 Dodge Grand Caravan in for a regular oil change. The next day the check engine light came on. After a diagnostic, KB Auto showed that 2 cylinders were misfiring. They mentioned that they had recently serviced many Dodge/Chryslers with the same issue. Further research shows that several complaints have been made. We were told that we could continue to drive the van. If the check engine light came on and continued to blink, the engine would likely shut off and we would have to be towed. We purchased the van in June 2019 with 18000 miles. We have only had it 3 years and a major engine repair is needed. The repaid cost is estimated to be $2700. We only owe $9,000. This is absolutely ridiculous. The engines need to be recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503614January 25, 2023
UNKNOWN OR OTHER
Van shut off without any lights coming on to warn me that it was shutting off. Also both rear wheels (rims) had to be replaced due to them being bent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503617January 25, 2023
SEATS
Stow and go seat behind the passenger will not latch properly so therefore I can’t use it and is secured in the stow and go compartment
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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