Dodge Grand Caravan Complaints (2015)

281 consumer complaints on file.

#11365109October 19, 2020
SEATS
CAME OUT TO MY CAR AND THE DRIVER SIDE HEADREST WAS DEPLOYED. MY CAR HAS BEEN IN NO VEHICLE ACCIDENTS. MY MINIVAN WAS STATIONARY IN MY DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365114October 19, 2020
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS AT A STAND STILL ON THE OUTSIDE OF HIS DRIVEWAY, WHEN APPROACHING THE VEHICLE, HE NOTICED THAT THE FRONT DRIVER'S SIDE HEAD REST WAS DETACHED FROM THE SEAT. OPELIKA CHRYSLER DODGE JEEP RAM LOCATED AT 801 COLUMBUS PKWY, OPELIKA, AL 36801, (334) 749-8113, WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 68,677.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364469October 15, 2020
SEATS
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE DRIVER SIDE FRONT HEADREST DEPLOYED WITHOUT IMPACT. THE CONTACT WAS SLAMMED IN THE BACK OF THE HEAD DUE TO THE FAILURE AND SUFFERED A MINOR HEADACHE. THE CONTACT CALLED JAMES CHRYSLER DODGE JEEP RAM OF CEDAR LAKE(13007 WICKER AVE, CEDAR LAKE, IN 46303) BY PHONE AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE; HE WAS THEN GIVEN AN ESTIMATE FOR THE REPAIR. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11363353October 8, 2020
SEATS
THE HEADREST DEPLOYED AND WILL NOT GO BACK IN. THIS IS A FEATURE TO PREVENT WHIPLASH IN A CRASH, BUT THE VEHICLE WAS PARKED WHEN THE HEADREST DEPLOYED. THIS IS DANGEROUS AND NOW I AM CONCERNED ABOUT MY SAFETY DRIVING IF IT HAPPENS TO THE OTHER ONE UNEXPECTEDLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363404October 8, 2020
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, SHE BECAME AWARE THAT THE DRIVER'S HEADREST WAS DEPLOYED. THE CONTACT STATED THAT HER SON INFORMED HER THAT A PIECE IN THE HEADREST WAS DETACHED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363185October 7, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING UPHILL AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT CALLED QUIGLEY CHRYSLER DODGE JEEP RAM (565 ROUTE 100 NORTH, BOYERTOWN, PA 19512) AND SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND INFORMED HER THAT THERE WERE NO RECALLS ON THE VEHICLE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362348October 2, 2020
ENGINE
TOOK CAR TO DEALER THIS IS WHAT WAS FOUND. REPLACE INTAKE CAM EXHAUST CAMSHAFT 24 ROCKERS AND 24 LIFTERS (FOUND CYLINDER 3 ROCKER INTAKE AND EXHAUST COMING APART DAMAGING INTAKE AND EXHAUST CAMSHAFT) I WAS TOLD THIS IS DUE TO WEAR AND TEAR. THE CAR IS ONLY 6 YEARS OLD $2,700.00 DOLLAR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362443October 2, 2020
SERVICE BRAKES
REAR BRAKE CONDITION, 2015 DODGE GRAND CARAVAN SE (DUAL FRONT PISTON BRAKE VERSION): A TIRE CHANGE AT 85752 MILES AND SLIGHTLY MORE THAN FOUR YEARS OF ROAD USE REVEALED NORMAL FRONT ROTORS WITH 8MM OF BRAKE PAD MATERIAL REMAINING ON THE FRONT PADS BUT AS LITTLE AS LESS THAN 1MM ON THE REARS WITH BOTH REAR ROTORS HEAVILY CORRODED ON THEIR FACE AS WELL AS HAVING SIGNIFICANT AREAS OF MISSING MATERIAL ON THE FACE DUE TO CORROSION AS LARGE AS 1.5' X 1' AND AS DEEP AS 1MM. (THIS CONDITION IS ADDITIONALLY UNUSUAL AS IT IS COMMON FOR THE FRONT BRAKES TO WEAR BEFORE THE REAR BRAKES DUE TO WEIGHT SHIFT UNDER BRAKING REQUIRING THAT THE FRONT BRAKES ENDURE THE BULK OF THE BURDEN OF SLOWING ANY VEHICLE, AS WELL AS BY DESIGN WHERE BRAKE BIAS IS SHIFTED TO THE FRONT TO PREVENT THE REARS FROM LOCKING UNDER BRAKING VIA THE USE OF A PROPORTIONING VALVE; THE CORROSION ON THE ROTOR FACE SEEMS TO BE INDICATIVE OF A LACK OF ADEQUATE REAR PAD CONTACT.) THE LARGE AREA OF MISSING ROTOR MATERIAL CORRESPONDED WITH THE MOST-WORN PAD, PROBABLY DUE TO THE SHARP EDGES OF THE DEPRESSION ACTING TO SLICE, RATHER THAN ABRADE, THE ASSOCIATED PAD. ANECDOTALLY, MECHANICS SPOKEN WITH INDICATED THEY HAVE FREQUENTLY SEEN THIS GENERATION OF DODGE GRAND CARAVANS WITH SIMILAR REAR ROTORS AND PADS. THIS CONDITION IS UNSAFE DUE TO THE APPARENT LACK OF APPLICATION OF THE REAR BRAKES DURING THE BRAKING PROCESS, AS WELL AS BEING POSSIBLY INDICATIVE OF A DEFECT DUE TO PREMATURE AND ABNORMAL WEAR OF A BRAKE COMPONENT, ALONG WITH THE POSSIBILITY OF THERE BEING AN ERROR IN THE BASIC VEHICLE BRAKE DESIGN/ENGINEERING AS THIS CONDITION MAY BE DUE TO AN IMPROPERLY SPECIFIED OR INCORRECTLY FUNCTIONING BRAKE PROPORTIONING VALVE. DUE TO THE SAFETY CRITICAL NATURE OF THIS DISCOVERY, IT MAY BE OF VALUE TO HAVE THE REAR BRAKES OF ALL 2008-2020 DODGE GRAND CARAVANS INSPECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361327September 27, 2020
AIR BAGS, SEATS
WHILE MY HUSBAND WAS DRIVING THE PASSENGER SIDE HEADREST DEPLOYED FOR NO REASON! I HAPPENED TO BE SITTING IN THE SEAT AT THE TIME AND THANKFULLY IT DIDN'T HURT ME BUT IT SCARED THE CRUD OUT OF ME!! WE WERE ACTUALLY ONLY GOING ABOUT 5MPH AS WE WERE COMING OUT OF THE PARKING LOT OF A CHIC-FIL-A.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354750September 13, 2020
ELECTRICAL SYSTEM
EVERY TIME THE DOORS ARE UNLOCKED THE VAN MAKES A WEIRD LOUD BUZZING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351847August 28, 2020
SEATS
THE FRONT PASSENGER HEADREST POPPED OPEN. I WASN'T DRIVING OR EVEN IN THE CAR WHEN IT HAPPENED THANKFULLY. I CAME OUT TO THE CAR AND IT HAD POPPED. IT HAS BEEN HOT HERE AND WONDERED IF THAT CAUSED IT, BUT IF THAT IS THE CASE IT IS VERY SCARY AS IT MAKES ME WONDER IF THAT'LL HAPPEN TO OTHER PARTS OF THE CAR. AS IS I'M WORRIED ABOUT THE DRIVER SIDE AS THAT SEAT STOPPED WORKING WITHIN A MONTH OF ME PURCHASING IT. AND NOW IT ISN'T WORKING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350628August 21, 2020
ENGINE, FUEL/PROPULSION SYSTEM
BLEW HEAD GASKET IN MOTION - CHECK ENGINE LIGHT CODE PO302 FAULTY VALVE CYLINDER #2
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349743August 16, 2020
ENGINE
RECENTLY MY VAN HAS STARTED SHUTTING OFF AUTOMATICALLY FOR NO REASON WHILE IT SHOULD STILL BE RUNNING. SOMETIMES IT JUST SHUTS OFF AND THEN RESTARTS AND OTHER TIMES IT HAS SHUT OFF AND I HAVE HAD TO RESTART IT WITH THE KEY. THERE IS NO SPECIFIC THING THAT TRIGGERS THE ISSUE AND IT HAS HAPPENED WHILE SITTING STILL, AFTER PUTTING IT IN PARK, AND WHILE TURNING GOING DOWN THE ROAD. I LOOKED UP ANY RECALLS FOR THE VEHICLE BUT THERE WERE NON. HOWEVER, THIS SEEMS TO BE A COMMON PROBLEM FOR THE MINI VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348964August 13, 2020
STRUCTURE:BODY
THE DRIVER SIDE SLIDING DOOR IS STUCK SHUT! IT DON'T WORK ANY MORE. HUGE SAFETY CONCERN!!!!!!! IT STOPPED WORKING AFTER I DROVE IT. I CAN'T EVEN UNLOCK THE DOOR OR MANUALLY OPEN IT..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348560August 11, 2020
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE SLIDING DOOR FAILED TO OPEN. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO MARTY CANCILA DODGE CHRYSLER JEEP RAM (2175 N HWY 67, FLORISSANT, MO 63033, (314) 831-3300) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 132,000.*DT CONSUMER ALSO HAD AN ISSUE WITH PASSENGER AIRBAG LIGHT WHICH REMAINS ON.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344171August 9, 2020
ELECTRICAL SYSTEM
THE PASSENGER SLIDING DOOR WILL NOT OPEN. BEFORE THE THE DOOR BECAME UNABLE TO OPEN A PERSISTENT SOUND WAS MADE WHEN THE POWER LOCKS WERE LOCKED AND UNLOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344110August 8, 2020
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC)
THE SLIDING POWER DOOR MAKE LAUD NOISE WHEN CLOSING AND OPENS ITSELF , I CHECK THE PROBLEM ONLINE AND I NOTICED IT IS COMMON PROBLEM , I WONDER IF THERE WAS A RECALL ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342539July 31, 2020
SEATS
WHILE DRIVING TO WORK, THE DRIVER SIDE HEAD REST DEPLOYED. I WAS NOT INVOLVED IN AN ACCIDENT, JUST IDLING AT A STOPLIGHT. THANKFULLY, I DID NOT SUSTAIN ANY INJURIES. I CALLED THE DEALERSHIP I PURCHASED FROM AND THE SERVICE DEPARTMENT SAID THAT THE REPAIR COST WOULD BE OUT OF MY POCKET. HOW IS THIS OK WHEN IT CLEARLY HAS TO BE A MANUFACTURER MALFUNCTION. THIS SERIOUSLY NEEDS SOME ATTENTION AND A RECALL ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340816July 22, 2020
SEATS
DRIVERS SIDE HEADREST DEPLOYED WITHOUT BEING IN AN ACCIDENT. VEHICLE WAS PARKED AND UNATTENDED WHEN DEPLOYMENT OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340823July 22, 2020
SEATS
THE HEADREST ON THE PASSENGER SEAT POPPED OPEN WHILE I WAS DRIVING, SCARED ME. NOW I AM AFRAID, MY DRIVERS SIDE WILL DO THE SAME WHILE I AM DRIVING CAUSING A TERRIBLE HAZARD FOR ME. I WENT TO DEALERSHIP AND THEY SAID NOT THEIR PROBLEM AND WANTED TO CHARGE ME $900 TO FIX IT. THIS SHOULD BE RECALLED. I DID NOT HAVE THEM DO IT DUE TO THE COST TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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