Dodge Grand Caravan Complaints (2001)

298 consumer complaints on file.

#10133143August 17, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
IN FEBRUARY 2004, WHILE DRIVING MY 2001 DODGE GRAND CARAVAN ON THE INTERSTATE IN KNOXVILLE, TN WHEN THE TRANSMISSION WENT OUT WITH NO WARNING. AT THAT TIME, WE HAD JUST OVER 34,000 MILES ON THE VAN. THESE WERE NORMAL MILES WITH NO HEAVY TOWING OR OTHER ABUSIVE DRIVING. THE VAN WAS TOWED TO JIM COGDILL DODGE FOR REPAIR. THIS REPAIR WAS STILL COVERED UNDER OUR WARRANTY. WE WERE TOLD AT THE TIME OF THE REPAIR THAT IT ONLY REQUIRED THE TRANSMISSION BE ??REFURBISHED?? AS THE WARRANTY DID NOT REQUIRE THEM TO REPLACE THE TRANSMISSION. THE TRANSMISSION FAILED AGAIN AT JUST OVER 60K MILES. THIS TIME THERE WAS A LOUD POP, A HARD JERK OF THE VAN AND THEN IT CAME TO A SUDDEN STOP AS I WAS CROSSING ONCOMING TRAFFIC TO PULL INTO A PARKING LOT. I AM VERY LUCKY THIS DID NOT HAPPEN ON THE INTERSTATE AS MYSELF, AND OTHERS, WOULD SURELY HAVE BEEN ENDANGERED BY THIS PRODUCT FAILURE. I ASKED TO SPEAK IMMEDIATELY TO THE SERVICE MANAGER, MR. LARRY DAUGHTRY. HE PROCEEDED TO INFORM ME THAT EVEN THOUGH THE TRANSMISSION WAS FIXED PREVIOUSLY BY A DODGE DEALER, I WOULD BE FULLY RESPONSIBLE FOR THE REPAIRS . HE ALSO INFORMED ME HE HAS NEVER SEEN SUCH DAMAGE IN A TRANSMISSION THAT IT WAS OBVIOUSLY A PRODUCT DEFECT. I COULD UNDERSTAND THEIR UNWILLINGNESS TO ACCEPT RESPONSIBILITY IF THE SERVICE HAD BEEN PERFORMED BY SOMEONE OTHER THAN A DODGE DEALER, BUT THIS WAS NOT THE CASE! HE THEN OFFERED TO CONTACT THE DISTRICT MANAGER, WHOSE NAME AND CONTACT INFORMATION SEEMS TO BE HELD IN THE UTMOST SECRECY AS HE WILL ONLY ACCEPT CALLS FROM THE DEALER, BUT HE MAY BE WILLING TO PROVIDE SOME ASSISTANCE. UPON CALLING FOR A STATUS. I WAS INFORMED THAT THE TRANSMISSION WOULD HAVE TO BE REPLACED IN ITS ENTIRETY AT A COST OF ALMOST $3000.00! THE DISTRICT MANAGER DID OFFER TO TAKE CARE OF 50% OFF THE TOTAL COST. WE HAVE CONTINUED TO ARGUE THIS WITH THE DEALER AND THEIR CORPORATE OFFICE. THEY GAVE US A CONTINUOUS RUN AROUND OF CALLING ONE ONLY TO BE TOLD WE HAVE TO SPEAK WITH THE OTHER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128112August 12, 2005
TIRES
DT: CONSUMER OBSERVED DEEP IMPRESSIONS ON THE TREAD ON THE FRONT DRIVER SIDE TIRE. THE TIRE DEFLATED BECAUSE OF A NAIL IN THE EDGE OF THE TIRE. THE CONSUMER TOOK THE TIRE TO VEHICLE DEALER AND BOUGHT A NEW TIRE AND RECEIVED AN ADJUSTMENT OF $30 FROM GOODYEAR FOR THE DEFECT. THERE WAS ABOUT 25-30,000 MILES ON THE TIRE WHEN THE DEFECT OCCURRED. THE SECOND INCIDENT OCCURRED ON THE PASSENGER FRONT. THE TIRE DEVELOPED A LARGE BULGE ON THE SIDEWALL. CONSUMER STOPPED DRIVING THE SECOND IT WAS NOTICED. AND OVERNIGHT IT WENT FLAT. THIS WAS DISCOVERED AFTER EXPERIENCING STEERING DIFFICULTIES AND AN ABNORMAL SHIMMY IN THE STEERING COLUMN. THE WAS DRIVING ON THE HIGHWAY PAVED ROAD IN RAINY CONDITIONS. THE MILEAGE ON TIRE AT THIS TIME 30-35,00 0. CONSUMER TOOK THE TIRE OFF VEHICLE AND TOOK IT TO THE VEHICLE DEALER. THE DEALER DID NOT ANOTHER TIRE TO REPLACE IT WITH SO VEHICLE IS CURRENTLY AWAITING A SPARE, THIS HAPPENED THE FIRST TIME AS WELL. NO REPLACEMENTS AT THIS TIME. GOODYEAR MAKE, MODEL EAGLE, SIZE 215/65/R16. EAGLE MS. *JB *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128121August 12, 2005
TIRES
DT: THE CONSUMER OBSERVED DEEP IMPRESSIONS ON THE TREAD OF TIRE LOCATED ON THE FRONT DRIVERS SIDE. THE TIRE DEFLATED BECASUE OF A NAIL. THE CONSUMER TOOK THE VEHICLE TO A DEALER TO BUY A NEW TIRE. GOODYEAR DID ALLOW A $30 ADJUSTMENT FOR THE DEFECT. THIS OCCURRED WHEN THE TIRE HAD 25000-30,000 MILES ON IT. THE SECOND INCIDENT OCCURRED ON THE PASSENGER FRONT TIRE. THE CONSUMER'S WIFE WAS DRIVING ON A PAVED HIGHWAY ROAD IN RAINY CONDITIONS WHEN SHE BEGAN TO EXPERIENCE STEERING DIFFICULTIES AND A SHIMMY IN THE STEERING COLUMN. THE CONSUMER INSPECTED THE VEHICLE AND NOTED THERE WAS A LARGE BULGE ON THE SIDEWALL OF THE TIRE. THE VEHICLE WAS NOT DRIVEN AFTER THIS WAS NOTICED. OVERNIGHT THE TIRE WENT FLAT. THERE WAS 30-35,000 MILES ON THE TIRE AT TIME OF FAILURE. THE CONSUMER TOOK THE TIRE OFF THE VEHICLE AND TOOK THE TIRE TO DEALER. DEALER DID NOT HAVE ANOTHER TIRE TO REPLACE WITH SO THE VEHICLE IS CURRENTLY AWAITING A SPARE. CONSUMER HAD TO AWAIT FOR A TIRE FOR THE FIRST FAILURE AS WELL. GOODYEAR, EAGLE, SIZE 215/65R16. EAGLE LS. THESE TIRES WERE PURCHASED THROUGH THE DEALERSHIP FROM WHERE THE VEHICLE WAS PURCHASED. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129282July 19, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOWS DO NOT WORK ON EITHER DRIVERS OR PASSENGERS SIDE. WINDOWS WILL GO DOWN BUT NOT UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128498July 12, 2005
EXTERIOR LIGHTING:HEADLIGHTS
OVER THE LAST 4 MONTHS (MARCH 05 - JULY 05), MY 2001 DODGE GRAND CARAVAN HAS EXPERIENCED INTERMITTANT HEADLAMP FAILURE. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION. THE LIGHTS FLICKER OFF/ON FOR SEVERAL CYCLES. THIS DOES NOT SEEM TO BE RELATED TO WEATHER OR ENGINE RPM. TO DATE, THE LIGHTS HAVE EVENTUALLY STAYED ON AND THIS HAS NOT YET MADE THE VEHICLE UNOPERABLE. DEALER DOES NOT HAVE ANY IDEA WHAT THE PROBLEM COULD BE AND WILL JUST START TRYING THINGS....AM PLANNING TO TAKE THIS TO DEALER WITHIN THE NEXT MONTH. I HAVE FILED A COMPLAINT WITH DAIMLERCHRYSLER. THE DATE LISTED BELOW IS THE MOST RECENT OCCURANCE...BUT THIS HAS BEEN A PROBLEM FOR SEVERAL MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124453June 24, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), ELECTRICAL SYSTEM
DT: 2001 GRAND CARAVAN SPORT, CONSUMER SAYS HEADLIGHTS FLICKERED UNPREDICTABLY. ENGINE RAN ROUGH, AND BATTERY LIGHT CAME ON. THIS HAPPENED AT NIGHT AT LEAST ONCE A MONTH. TOOK VEHICLE TO DEALER, WHO CHECKED THE VAN BUT COULD NOT DUPLICATE THE PROBLEM, NO FAULT CODES FOUND IN COMPUTER, UPDATED PCM. VEHICLE WAS SERVICED REGULARLY. PROBLEM BEGAN NOT MORE THAN A MONTH AFTER PURCHASING VAN.*AK *SB THE PROBLEM STILL PERSISTS PERIODICALLY.*SB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095456June 8, 2005
STEERING:RACK AND PINION
WHILE DRIVING 30 MPH CONSUMER HEARD A LOUD NOISE COMING FROM THE REAR AND THE VEHICLE JERKED. VEHICLE WAS TAKEN TO A BODY SHOP FOR INSPECTION, AND MECHANIC DETERMINED THAT THE RACK AND PINION NEEDED TO BE REPLACED.*AK *TT *SB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124772June 3, 2005
SUSPENSION
2001 CHRYSLER GRAND CARAVAN SPORT BALL JOINTS WENT BAD.***NO ANSWER REQUIRED***. *MR *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118328April 24, 2005
EXTERIOR LIGHTING:HEADLIGHTS
I HAVE A 2001 DODGE GRAND CARAVAN THAT HAS A PROBLEM WITH THE HEADLIGHTS FLICKERING AND GO OFF WHILE THE MINIVAN IS MOVING. I NOTICED YOU ARE INVESTIGATING THIS SAME MATTER WITH CHRYSLER AND THAT MANY OTHERS ARE HAVING THE SAME PROBLEM. ANY HELP WOULD BE APPRECIATED. THANKS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118919April 18, 2005
ELECTRICAL SYSTEM
2001 DODGE GRAND CARAVAN HAS PROBLEMS WITH POWER WINDOWS, RADIO SYSTEM AND THE LIGHT TO THE GAS GAUGE.*MR *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116618April 8, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIR BAG LIGHT COMMING ON AND GOING OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115298March 17, 2005
AIR BAGS
AFTER STARTING THE VEHICLE AIR BAG WARNING LIGHT STAYED ILLUMINATED UNTIL THE VEHICLE WAS SHUT OFF. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK....ALSO, RIGHT SIDE SLIDING DOOR WAS HARD TO OPEN MANUALLY. DEALER DETERMINED THAT DOOR MOTOR NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112035February 23, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
2001 DODGE GRAND CARAVAN HESITATED IN TRAFFIC, BUCKED, DIED AT A STOP SIGN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110348February 11, 2005
EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING LIGHTS GO OUT ON MY 2001 DODGE MINIVAN, I HAVE BEEN ON THE TELEPHONE WITH LOCAL DEALER AND DIAMBLER CHRYSLER WITH NO ANSWERS OTHER THAN THAT TO THE DEALER FOR TESTING. THIS COULD BE COSTLY AND WE ARE PLANNING A TRIP WITH NIGHT DRIVING INVOLVED AND WANTED INFORMATION AS TO WHAT AREA IS BEING INVESTIGATED TO TELL MY LOCAL DEALER AS IN A MATTER OF SECONDS WITH LIGHT FAILURE AN ACCIDENT COULD OCCUR. ANY HELP WILL BE APPRECIATED AS I GOT NOTHING FROM THE MFG. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110037February 7, 2005
TIRES, TIRES:TREAD/BELT
MICHELIN MX4 TIRES ON 2001 DODGE GRAND CARAVAN SPORT, VEHICLE HAS ONLY 31,840 MILES ON IT AND TIRES THREAD ARE WORN SEVERELY AND METAL FROM RADIAL IS EXPOSED. I ALREADY HAD TO REPLACE 1 TIRES BECAUSE OF SIDE THREAD WORN, THIS NOW MAKES 3 (1ST TIRE REPLACED UNDER 25,000 MILES. THIS IS A REAL SAFETY ISSUE FOR OUR FAMILY VEHICLE AND ACTION SHOULD BE TAKEN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108032January 27, 2005
EXTERIOR LIGHTING:HEADLIGHTS
WHEN DRIVING THE VEHICLE WITH THE HEADLIGHTS ON, THEY WILL, FOR NO APPARENT REASON, SHUT OFF. HAPPENS REGARDLESS OF SPEED I AM DRIVING OR ROAD CONDITIONS. THESE OUTTAGES ARE INTERMITTANT AND THERE IS NO PATTERN TO WHEN THEY WILL OCCUR. LOSING HEADLIGHTS AT NIGHT ON DARK COUNTRY ROADS IN MY AREA IS A SERIOUS SAFETY HAZARD. TOOK VEHICLE TO DEALER WHO SAID THERE WAS A "FATAL ERROR" SHOWING ON A COMPUTER MODULE. SPENT $600 TO REPLACE COMPUTER MODULE AND THE PROBLEM STILL RECURRED. VEHICLE IS NOW AT DEALER WAITING FOR A BACKORDERED HEADLIGHT SWITCH. DEALER HAS NO IDEA WHEN THE SWITCH WILL COME IN. THEY ORDERED THE SAME SWITCH FOR ANOTHER VEHICLE 2 MONTHS AGO AND IT STILL HAS NOT COME IN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108085January 27, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
MY 2001 DODGE GRAND CARAVAN SPORT HAS A NON-FUNCTIONING AIR BAG SYSTEM DUE TO A FAULTY CLOCK SPRING ASSEMBLY. I ALSO OWN A 2000 CARAVAN THAT HAS BEEN RECALLED FOR A FAULTY AIR BAG CLOCK SPRING ASS'Y. MY NEIGHBOR HAS A 2002 GRAND CARAVAN SPORT THAT HAS BEEN RECALLED. DODGE REFUSES TO ISSUE A RECALL FOR MY 2001 CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105449January 26, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING APPROXIMATELY 70 MPH, THE TRANSMISSION SEIZED. THIS CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE. *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105589January 26, 2005
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
WHEN DRIVING AT NIGHT THE DIMMER WAS INOPERABLE. CONSUMER CONTACTED THE DEALER. CONSUMER WAS TOLD THAT DEALER DID NOT HAVE THE PARTS TO REPAIR THE VEHICLE. *AK THE CONSUMER STATED THAT THE DIMMER SWITCH HAS NOT WORKED FOR 3 MONTHS. THE CONSUMER STATED AT NIGHT SHE CAN NOT SEE HOW FAST SHE IS GOING. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106411January 15, 2005
VISIBILITY:GLASS, SIDE/REAR
MY WIFE WAS GETTING READY TO PICK UP MY DAUGHTER FROM SCHOOL ON JAN. 14,2005. AS SHE CLOSED THE FRONT DRIVER'S SIDE DOOR ON OUR 2001 DODGE GRAND CARAVAN, THE REAR (HATCH) WINDOW SHATTERED INTO A MILLION PIECES, AND STARTED TO FALL OUT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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