Dodge Grand Caravan Complaints (1999)

432 consumer complaints on file.

#10103115December 3, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
WHILE CONSUMER WAS DRIVING APPROXIMATELY 30 MPH VEHICLE HAD TROUBLE SHIFTING GEARS. VEHICLE WAS THEN PULLED OVER ALONGSIDE THE ROAD. WHEN ATTEMPTING TO RESART THE ENGINE STEERING WHEEL LOCKED. IT WAS DETERMINED TO BE THE STEERING SENSOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101979December 1, 2004
AIR BAGS:FRONTAL
NHTSA RECALL 04V480000 CONCERNING AIR BAG CLOCK SPRING. VEHICLE WAS TAKEN TO THE DEALER FOR RECALL REPAIRS. HOWEVER, MECHANIC CHARGED $74.75 FOR THE REPLACEMENT OF THE CLOCK SPRING. *AK THE CONSUMER WANTED TO BE REIMBURST FOR THE AMOUT OF SERVICE . *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105288November 30, 2004
AIR BAGS
RECEIVED RECALL NOTICE FOR CLOCK SPRING. THE CRUISE CONTROL WAS INOPERATIVE AND THE RADIO CONTROLS WERE FUNCTIONING AS DESIGNED. THE CLOCK SPRING WAS NOT IN STOCK. *BF THE HORN WAS PROBLEMATIC AS WELL. RECALL#04V480000. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100522November 25, 2004
ELECTRICAL SYSTEM
WE NOTICED CHECK ENGINE LIGHT WAS ILLUMINATED. VEHICLE TAKEN TO FIRESTONE. PROBLEM DUE TO BAD LEAK DETECTION PUMP. LDP ON ORDER BUT VEHICLE IS DRIVABLE. VEHICLE IS DRIVEN THREE DAYS. THE DAY LDP ARRIVES SPEEDOMETER AND ODOMETER QUITS. COMPUTER BURNED OUT. ORDERED REBUILT COMPUTER, SINCE NO NEW COMPUTERS AVAILABLE, FROM DODGE. VEHICLE IS NOT DRIVEN 14 DAYS WAITING FOR COMPUTER. FIRESTONE INSTALLS COMPUTER. THREE DAYS LATER CHECK ENGINE LIGHT ILLUMINATES. FIRESTONE SAYS PROBLEM DUE TO BAD LDP. OBTAIN NEW LDP FROM DODGE BUT INSTALLED BY FIRESTONE. TWO DAYS LATER CHECK ENGINE LIGHT ILLUMINATES. FIRESTONE RESETS COMPUTER BUT CODES KEEPS DISPLAYING. FIRESTONE SAYS PROBLEM BEYOND THEIR EXPERTISE. VEHICLE TAKEN TO DODGE. DODGE INSPECTS VEHICLE SAYS COMPUTER BURNED OUT. DODGE HAS VEHICLE FOR 10 DAYS WAITING REPLACEMENT COMPUTER UNDER WARRANTY. DODGE REPLACES COMPUTER AND CHECKS WIRING HARNESS FOR LOOSE CONNECTIONS. TWO DAYS LATER CHECK ENGINE LIGHT ILLUMINATES. DODGE SAYS COMPUTER BURNED OUT. DODGE REPLACES AND THIRD COMPUTER WHICH BURNS OUT. DODGE SUSPECTS BAD LDP, BUT RULES OUT WHEN INFORMED LDP WAS REPLACED LESS THAN ONE MONTH. DODGE REPLACES AND BURNS OUT FOURTH COMPUTER. 26 DAYS AND FIVE COMPUTERS LATER, DODGE SAYS VEHICLE HAS SERIOUS PROBLEM. DODGE CONSULTS WITH CHRYSLER TECHNICAL WHO RECOMMENDS REPLACEMENT OF ENTIRE WIRING HARNESS. WE DECLINE BECAUSE NOT A SURE FIX AND HAVE DODGE PUT THE VEHICLE BACK TOGETHER. DODGE DISCONNECTED WIRE BETWEEN LDP AND COMPUTER TO PREVENT COMPUTER FROM BURNING UP. UPON TAKING VEHICLE HOME RADIATOR LEAK DISCOVERED WHICH WE REPLACE. WIRING HARNESS INSPECTED BY INDEPENDENT AUTOMOTIVE ELECTRICAL EXPERT WHO SAID VEHICLE ELECTRICAL PROBLEM WAS TOO MUCH TROUBLE TO TRACE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100524November 25, 2004
AIR BAGS
WE RECEIVED A SAFETY RECALL NOTICE REGARDING A DEFECTIVE AIR BAG CLOCK SPRING ASSEMBLY FROM THE MANUFACTURER. WE CONTACTED THE CLOSEST SERVICE DEALER TO SCHEDULE AN APPOINTMENT. THE DEALER INFORMED US BECAUSE WE HAVE OVER 70,000 MILES ON OUR VEHICLE THEY WOULD NOT PERFORM THE RECALL UNLESS THE AIRBAG LIGHT IS ILLUMINATED AS MENTIONED IN THE RECALL NOTICE. WHAT WE DON'T UNDERSTAND IS WHY THE NOTICE SAYS THAT IF THE VEHICLE HAS 70,000 OR LESS MILES TO CONTACT THE DEALER AND HAVE THE CLOCKSPRING REPLACED EVEN IF APPEARS THE CLOCKSPRING IS FUNCTIONING PROPERLY. BUT IF THE VEHICLE HAS MORE THAN 70,000 MILES TO WAIT UNTIL THE CLOCKSPRING FAILS. SINCE THE CLOCKSPRING IS A KNOWN DEFECT. WHO WILL BE LIABLE IF THE CLOCKSPRING FAILS ON OUR VEHICLE AND WE DON'T GET IT REPLACED IN TIME BEFORE THERE IS AN ACCIDENT AND THE AIRBAG IS NOT DEPLOYED RESULTING IN INCREASED INJURY TO THE DRIVER IN A FRONTAL CRASH? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101336November 19, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WHEN BRAKING CONSUMER HEARD A GRINDING NOISE COMING FROM THE FRONT BRAKE PADS. CONSUMER WAS STILL HAVING PROBLEMS AFTER REPAIRS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101246November 17, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 20 MPH CONSUMER NOTICED THAT THE SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100001November 15, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE DRIVING MUFFLER/INTAKE MANIFOLD EXPLODED. CONSUMER WAS UNABLE TO START THE VEHICLE, AND IT WAS TOWED TO THE DEALER FOR INSPECTION. CONSUMER INFORMED THE MECHANIC THAT THE MUFFLER AND OTHER PARTS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098856November 15, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM
1. ROUTINE MAINTENANCE CHECK. 2. MANIFOLD BOLTS RUSTED AND BROKEN, WHICH COULD CAUSE SUDDEN LOSS OF COOLANT WITH SUDDEN BREAKDOWN WHILE DRIVING. 3. OVERHAUL COOLANT SYSTEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10076086November 9, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
WHEN SERPENTINE BELT GETS WET ITWILL COME OFF OF THE PULLEY. THIS PROBLEM OCCURRED THREE TIMES AND CONSUME RLODT CONTROL. *AK THE CONSUMER STATED THAT THERE WAS AS RECALL ON THIS ISSUE BUT THE VEHICLE DID NOT FALL UNDER THE RECALL *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099338November 3, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 10 MPH, THE DRIVER'S FRONTAL AIR BAG INADVERTENTLY DEPLOYED. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED. *AK *SC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10090189November 3, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL:CRUISE CONTROL
WHEN TURNING A CORNER AIR BAG LIGHT WENT ON AND OFF. THEN, HORN WENT OUT, AND CRUISE CONTROL FAILED. RECALL 02V293000 WAS ISSUED FOR 1996 AND 1998, BUT NONE FOR THIS VEHICLE. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096366October 25, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
HAD A COMPLETE CHECK DONE ON VAN BEFORE LEAVING FOR A LONG VACATION TRIP. AT THIS CHECK IT WAS FOUND THAT THE FRONT BRAKE PADS NEEDED REPLACEMENT. WE DID SO THINKING THIS WAS NORMAL MAINTENANCE. LESS THAN TWO MONTHS LATER WE NOTICED A SQUEAKING NOISE FROM FRONT OF VEHICLE AND WITHIN ONE DAY AFTER TRYING TO MAKE A STOP AT A TURNING LANE AFTER GOING APPROXIMATELY 25MPH THE BRAKE WENT TO THE FLOOR. TOOK TO GARAGE AND FRONT BRAKES HAD GONE TO THE ROTORS. WE HAVE BEEN HAVING THEM CHECKED EVERY FOUR WEEKS DUE TO THE HORRIBLE SQUEAKING NOISE WE CONTINUE TO HEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096792October 14, 2004
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
A WHITE FOGGY SUBSTANCE WOULD ACCUMULATE INSIDE THE FRONT HEADLIGHT LENS. THE CONSUMER WAS UNABLE TO SEE THE ROAD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096757October 13, 2004
ELECTRICAL SYSTEM
WHILE DRIVING, THE VEHICLE STALLED. THE ELECTRICAL DEVICES FAILED TO COME ON. THE DRIVER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT A ELECTRICAL SHORTAGE WAS INSIDE OF THE VEHICLE AND HAD TO BE PLACED ON A DIAGNOSTIC MACHINE. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095573October 11, 2004
SUSPENSION:FRONT:MACPHERSON STRUT
AFTER 2.5 YEARS OF OWNERSHIP, I NOTICED RUST FORMING ON THE STRUT TOWERS. IT WASN'T BAD ENOUGH TO WORRY ABOUT,BUT I KEPT AN EYE ON IT. OVER THE NEXT YEARS IT PROGRESSIVELY GOT WORSE ON BOTH SIDES TO A POINT THAT WE WERE NOT GOING TO KEEP THE CAR MUCH LONGER AT ONLY 70K. I GOT AN OIL CHANGE BEFORE A TRIP SOUTH (7/04)AND THE MECHANIC SAID THIS SHOULD BE THE LAST TRIP FOR THIS CAR. THIS WAS LATER CONFIRMED BY THE DODGE DEALERSHIP AND 2 BODY SHOPS. IF THE STRUTS HAD FAILED AND POPPED THROUGH THE TOWERS, THE DEALER TOLD US THE CAR WOULD "DROP" AND WE WOULD NOT BE ABLE TO STEER OR STOP. WE HAVE THE CAR IN OUR DRIVEWAY AND ARE FORCED TO INCUR A $2000 REPAIR OR TRADE THE CAR TO A DEALER SINCE WE CANNOT SELL IT TO SOMEONE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087881September 26, 2004
AIR BAGS
WHILE DRIVING AIR BAG LIGHT ILLUMINATED. CONSUMER PULLED OVER AND INSPECTED THE VEHICLE FOR ANY PROBLEMS. THE NEXT DAY THE HORN FAILED TO PERFORM. THE DAY AFTER THAT, A LITTLE PIECE OF PLASTIC CAME OUT WITH SOME NUMBERS THAT WERE RELATED TO THE AIR BAGS/CLOCK SPRING. CONSUMER WAS TOLD BY THE MANUFACTURER THAT VEHICLE WAS NOT INCLUDED IN THE RECALL FOR THE CLOCK SPRING. *AK *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092976September 21, 2004
AIR BAGS:FRONTAL
CLOCKSPRING FAILURE AT 99,400 MILES. IT'S BEEN RECALLED 1996 - 1998 AND 2001 - 2002 AND 1999 DODGE DURANGO'S HAVE ALL BEEN RECALLED. WESTPORT DODGE REFUSED TO FIX UNDER RECALL OR WARRANTY. IT'S A SAFETY ISSUE AS THE HORN AND AIR BAG DON'T WORK. CRUSE IS OUT BUT NOT A SAFETY HAZARD. DODGE SHOULD BE REQUIRED TO FIX AS ALMOST ALL VEHICLES I SEARCHED HAVE THIS PROBLEM AND IT'S THE RESULT OF A MANUFACTURING DEFECT (IT WAS PUT TOGATHER WRONG, CAUSING THE FAILURE).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091342September 20, 2004
STRUCTURE:FRAME AND MEMBERS
AS THE OWNER OF TWO CAREFULLY MAINTAINED 1999 CHRYSLER EXTENDED-WHEEL BASE MINIVANS, I WAS SURPRISED TO NOTE THE SUDDEN APPEARENCE OF STRUT TOWER CORROSION ON BOTH VEHICLES, PRIMARILY ON THE LEFT TOWERS. IN CONSULTING BOTH THE INTERNET AND MY LOCAL CHRYSLER DEALER, I WAS EVEN MORE SURPRISED TO SEE THAT DAIMLER-CHRYSLER'S POSITION ON THIS ISSUE IS TO OFFER ABSOLUTELY NO HELP IN THE FORM OF FREE OR REDUCED-COST REPAIRS TO CORRECT THIS RESULT OF POOR ENGINEERING AND QUALITY CONTROL, WHICH IF UNDIAGNOSED AND/OR UNCORRECTED MAY CAUSE VEHICLES OF RELATIVELY YOUNG AGE AND MILEAGE TO LOSE CONTROL OF THE VEHICLE WITH POTENTIALLY DISASTEROUS RESULTS. AS THIS IS OBVIOUSLY A SAFETY ISSUE, AND DAIMLER CHRYSLER HAS SPECIFICALLY CHOSEN NOT TO HONOR ITS RESPONSIBILITY TO CORRECT A SAFETY ISSUE AFFECTING RELATIVELY NEW VEHICLES OF ITS MANUFACTURE, I RESPECTFULLY REQUEST THAT A RECALL ORDER BE ISSUED BY YOUR AGENCY, BEFORE INJURIES OR FATALITIES OCCUR. THANK YOU VERY MUCH FOR YOUR REVIEW OF THIS INFORMATION!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092491September 16, 2004
AIR BAGS:FRONTAL
WHILE DRIVING, THE SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THIS CAUSED THE HORN AND CRUISE CONTROL TO MALFUNCTION. THE CONSUMER CONTACTED THE DEALER AND WAS INFORMED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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