Dodge Grand Caravan Complaints (2016)

1,002 consumer complaints on file.

#11553063November 1, 2023
POWER TRAIN
This is the second report I have put in. I have found some information since the first report I have a problem with my transmission on my Grand Caravan. There is a recall for vehicles built between 7/31/15 and 4/18/2016 and is the R/T trim package. I found out that all the Grand Caravans have the same engine and transmission in them. I would like to know why the they only say the R/T model when my vehicle falls within the specified dates. Did they pick the R/T model because they sold the least amount of those vehicle in the dates listed? I am not the first person that has had the same issue as me. Can someone explain this to me?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552415October 28, 2023
SEAT BELTS
Intersection car collision. Seatbelt almost broke out of the holder. It could have cost me my life.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11551665October 24, 2023
FUEL/PROPULSION SYSTEM, POWER TRAIN
evap purge valve replaced still having issues. Also, today out of no where my vehicle started to slip when it was shifting gears, the engine is making a weird sound and slow when trying to give gas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549296October 10, 2023
UNKNOWN OR OTHER
Dealer edited the carfax to make no accident reported car but when I ran carfax it has 2 accidents. Dealer this fraud might be consider as fraud. Detail: Bought the car on April 2023. FairFax motor provided me no accident carfax but when I ran my own carfax found that car had 2 accident. Accident No.1: First accident reported on May-2018 but Fairfax motor gave me carfax had no accident. This people tempered carfax report. I have original copy with my sign on it with purchase deal document. Uploaded the dealer fraud copy of the carfax report. Accident No.2: 2nd accident reported on 04/26/2023 but I purchase the car on 04/22/203 and got delivered my home by (Sales person) on 04/27/2023. I have delivery text massaged confirmation for proof. How can they had accident before delivery and not informed me at all? I did email couple of time to (Sales person) for justification and ask me to connect (owner or manager) but she ignored my email.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548788October 7, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The sliding doors does not unlock on its own. Needs to be manually unlocked and makes a buzzing sound when pushing the lock button.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548524October 5, 2023
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
Van started fine and as I was driving the engine started revering hard and felt like it was having a hard time sifting lucky I was near my mechanic and they did that plug in and test it because the engine light came on right when I pulled in and said the transmission is gone they where able to find a rebuilt engine for my van and replaced old with a compatible engine now when this happened I had 60,000 miles. He did tell me that unfortunately they have seen this issue alot with the dodge caravan transmission just cuts out like this with no warning at all and I Googled this issue and it seems to happened to alot of other van owners. There is another issue going on that every time I get in my van before putting the key in the ignition there's a humming sound and when I park and pull out my key after car is off it makes a humming noise I have no clue what is going on but when I Google this issue it seems to be a escalator I don't know why there's not a recall on what is causing this to go on but it seems to be a dodge grand van issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546384September 25, 2023
UNKNOWN OR OTHER
The sliding door power locks are stuck locked closed. I can’t open the sliding doors with anything. The key fob, the internal electric push buttons in van, and the manual unlock tabs won’t unlock them. So if we had an accident, people in the back two rows would be unable to open the sliding doors to get out. If that’s not a safety issue, I don’t know what is. NHTSA has already closed their investigation of this issue after Chrysler issued extended warranty D21-15 (x98) which supposedly will fix this safety problem at no cost to the owner. There are a multitude of internet discussions of this issue, with many owners reporting that Dodge dealerships are now charging them for the repairs based on an amendment Chrysler made to the initial Service Bulletin TSB 23-017-20. I called a local dealership and they said that their understanding of Extended warranty D21-15 (amended TSB 23-036-21) is that it will not cover the repairs to my vehicle because the sliding door locks are not “buzzing” when I attempt to lock or unlock them. That asterisked verbiage was included in an amended TSB after Dodge initially approved a warranty extension, effectively excluding a large percentage of costly repairs to a known safety issue. I called the FCA US LLC customer Service at 1-800-423-6343, and the call center REP told me I should just try calling different dealerships to see if I can get a different answer. I got the same answer from another dealership. How this bait and switch passed muster at NHTSA is simply astonishing. So a multitude of 2016 Dodge Grand Caravans have sliding doors that fail locked closed. Some are failing due to power lock actuators failing and some may be due to door latches failing. All of these failures are a known safety issue that Dodge should be fixing at no cost to owner. I will be filing a lawsuit claim regarding this unresolved safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545943September 22, 2023
POWER TRAIN, ENGINE
Transmission failed at 85000 miles for a 2016 model dodge grand caravan. Vehicle taken to dealer for inspection and repaired. Vehicle will stalled then suddenly stopped when driving putting myself and family at risk of injury or death.There were no warning light or indicator prior to this issue. There are numerous reports on these type of vehicles failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545836September 21, 2023
POWER TRAIN
I have the transmission pump fail and cause the torque converter to fail. With transmission failed may have caused an accident. I had a mechanic look at issue and found out the problem with the transmission and cost of repair. Has not been inspected at this time. I did not have any prior notice with lights or check engine light on in the car before issue with the transmission. Dodge has a recall S44 which lists the R/T Grand Caravan as this problem will occur. It has to fall in the date of manufacture between Jul 3, 2015 and April 18, 2016. I do not have the R/T model but car was manufactured within the dates listed above. Maybe this recall needs to be expanded to other models built in the same range of dates.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545932September 21, 2023
POWER TRAIN
Transmission fluid pressure pump/sensor failure Just like all the other Dodge grand caravan vehicles of this year !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545629September 20, 2023
AIR BAGS
The contact owns a 2016 Dodge Grand Caravan. The contact stated that upon starting the vehicle, the air bag warning light was illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure due to the warning light no longer being illuminated. The vehicle was not diagnosed or repaired. On another occasion, while driving at an undisclosed speed, the air bag warning light illuminated again. The vehicle was towed back to the local dealer, where it was diagnosed that the air bag and the driver’s side seat needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544017September 12, 2023
POWER TRAIN
The transmission disengaged at highway speed causing no power to be transmitted to the wheels. It rolled to a stop in a traveling lane causing an unsafe condition. There was no warning that this was about to happen. I have found that other vehicles of the same year, make, model, and build date range have been recalled for this same problem but mine failed without warning and was not covered by this recall. My vehicle only has 79,600 miles. Executive Dodge of Wallingford, CT has confirmed the problem. The transmission pump and torque converter failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543585September 9, 2023
UNKNOWN OR OTHER
THE REAR PASSANGER DOOR ON 2016 GRAND CARAVAN SE PLUS WILL NOT LOCK OR UNLOCK.THE DOOR ACTUATOR IS STUCK IN UNLOCK POSITION AS IT CAUSES CONCERN FOR BREAK INS AND THE SAFTY OF MY CHILDREN IF SOME ONE WALKS UP TO THE DOOR AND OPENS IT.I SAW THERE IS AN EXTENDED WARRANTY FOR THE RT MODELS NOT SURE WHY OTHER MODELS THAT HAVE THE SAME ISSUE ARE NOT INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543213September 7, 2023
AIR BAGS
The contact owns a 2016 Dodge Grand Caravan. The contact stated that when the vehicle was started, the air bag warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the jumper wiring had shorted out by rubbing against the frame and the passenger’s seat air bag and jumper wiring needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,279.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542572September 5, 2023
UNKNOWN OR OTHER
Drivers side passenger door stuck shut(locked) and buzzing sound when lock button is used.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541804August 31, 2023
UNKNOWN OR OTHER
Actuators on sliding doors fail and doors become stuck in the locked position. Rear passengers become stuck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541668August 30, 2023
POWER TRAIN
Leaking oil from the motor oil housing filter. No warning signs. I noticed oil leaks under my van and took it to a mechanic and due to so much oil the initial thought was my transmission gasket was bad. I had my transmission serviced and that's when they found out it was the motor oil housing. Since this incident I have had to replace my window regulators and the radiator. So far my van has been in the shop 4 times this year. Parts are breaking down prematurely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539799August 21, 2023
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 55 MPH, the vehicle stalled with the service engine warning light illuminated. The contact stated that the gear shifter was inoperable, and the vehicle lost motive power. The contact stated he was able to safely move the vehicle out of the road and onto the shoulder of the roadway. The vehicle was towed to the contact's residence, and the vehicle was later towed to the dealer, where it was diagnosed with transmission pump failure. The contact stated that the transmission pump needed to be replaced. The vehicle was not repaired. The contact stated that after researching, he discovered that the vehicle had experienced the failure listed in NHTSA Campaign Number: 16V46100 (Power Train) however, the VIN was not included. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 145,492.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539450August 18, 2023
ELECTRICAL SYSTEM
My left sliding door has now locked shut after making noises that the other side had before it got fixed a year ago. And I can not open it at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539030August 16, 2023
ELECTRICAL SYSTEM
my passenger side, sliding door lock is making a loud buzzing noise when unlocking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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