Dodge Grand Caravan Complaints (2008)

1,293 consumer complaints on file.

#10300102January 17, 2010
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
MYGIG RADIO SYSTEM STOPS FUNCTIONING ALONG WITH THE BACKUP CAMERA. THIS HAPPENS RANDOMLY. SHUTTING THE VEHICLE OFF AND RESTARTING WILL SOMETIMES MAKE THEM WORK AGAIN. MOST TIMES IT HAS TO BE LEFT OFF FOR SEVERAL HOURS BEFORE THE EQUIPMENT WILL FUNCTION AGAIN. TOOK IT TO THE LOCAL DEALER FOR THIS AND AN AIR CONDITIONING PROBLEM. WAS TOLD IT NEEDED A SOFTWARE UPDATE THAT WOULD CORRECT BOTH PROBLEMS. UPDATE HELPED FOR A WHILE, BUT THE RADIO/BACKUP CAMERA PROBLEM HAS RETURNED AGAIN IN THE PAST COUPLE OF MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299836January 15, 2010
SERVICE BRAKES, HYDRAULIC
GETTING READY TO REPLACE THE BRAKES ON MY 2008 DODGE CARAVAN VEHICLE FOR A SECOND TIME. I HAVE 52,000 MILES AND NOW THE BRAKES AND ROTORS NEED REPLACED. I UNDERSTAND CHRYSLER IS WELL AWARE OF THE PROBLEM AND THAT THEY KNOW THE BRAKES ARE NOT ADEQUATE ENOUGH FOR THIS VEHICLE. I WOULD LIKE AN INVESTIGATION TO BE DONE BECAUSE I THINK THIS COULD BECOME A SERIOUS PROBLEM DUE TO THE BRAKES NOT BEING ADEQUATE ENOUGH FOR THIS SIZE OF VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299778January 14, 2010
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
TL*THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH, SHE HEARD A LOUD GRINDING NOISE COMING FROM THE PASSENGER SIDE WHENEVER THE BRAKE PEDAL WAS ENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT NOISE WAS METAL TO METAL AND THE BRAKE PADS WERE COMPLETELY WORN OUT. THE ROTORS HAD TO BE REPLACED. THE REPAIR COST WAS $356.56 AT THE OWNER EXPENSE. THE VEHICLE HAS LOW MILEAGE AND BELIEVES THAT IT IS TO SOON TO HAVE THEM REPLACED. THE FAILURE MILEAGE WAS 17484 AND THE CURRENT MILEAGE WAS 17520.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297408December 29, 2009
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH SHE HEARD A GRINDING NOISE DURING BRAKE APPLICATION. THE VEHICLE WAS TAKEN TO THE DEALER FOR MAINTENANCE, THE ROTORS AND BRAKE PADS WERE REPLACED AT AN EXPENSE OF $357.10. THE FAILURE AND CURRENT MILEAGES WERE 17331.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297458December 29, 2009
SERVICE BRAKES, HYDRAULIC
I HAVE A 2008 DODGE CARAVAN ANT THE BRAKE PADS WENT OUT AT 14756 WITH NO WARNING. IT WAS CHRISTMAS EVE MY WIFE WAS NINE MONTHS PREGNANT AND I HAVE 2 SMALL CHILDREN. THERE WAS NO WARNING THEN SUDDENLY THE BRAKES WERE METAL TO METAL AND NO PARTS STORE OPEN WE WERE STRANDED. THEY WOULD NOT TOW IT UNDER WARRANTY. SO I HAD TO WAIT FOR A TOW ON CHRISTMAS EVE. DEALER SAID NOT UNDER WARRANTY NOT OUR PROBLEM I WAS LUCKY TO GET 14,000 OUT OF THEM THAT'S PATHETIC. THANKS CHRYSLER...... LAST ONE I EVER BUY.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296498December 20, 2009
SERVICE BRAKES, HYDRAULIC
SQUEAKING BRAKES AT 18,000 MILES. NEED MY ROTORS TURNED AND NEW PADS. I WAS APPALLED!! THERE HAS TO BE SOMETHING SAID WHEN THERE ARE SO MANY PEOPLE COMPLAINING ABOUT THE LIFE OF THESE BRAKES. CALLED CHRYSLER AND GOT THE "12 MOS. OR 12K, I'M SORRY" I'M NOT BUYING IT!! IMAGINE HOW MANY PEOPLE DO NOT REALIZE THIS IS NOT NORMAL. I WOULD LIKE TO SEE CHRYSLER BUILD OR BUY A BETTER QUALITY PRODUCT THAT WILL LAST AT LEAST 36,000. I PAID ALOT OF MONEY FOR MY NEW VAN SO I WOULD NOT HAVE TO WORRY ABOUT THIS KIND OF NONSENSE SO SOON. PLEASE, I PLEAD WITH EVERYONE WHO HAS THIS SAME COMPLAINT TO TAKE IT AS FAR AS YOU CAN. DON'T LET THE "CUSTOMER SERVICE" AT CHRYSLER JUST TELL YOU NOTHING CAN BE DONE, TAKE IT AS FAR AS YOU CAN. THERE IS STRENGTH IN NUMBERS PEOPLE, THIS IS AMERICA. WE CAN BUILD A CAR THAT LASTS 100,000 MILES WITHOUT AN OIL CHANGE, BUT ROTORS AND PADS ONLY LAST 13K TO 20 K, THAT'S JUST BOLOGNA AND WE ALL KNOW IT!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296314December 17, 2009
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
THE DODGE GRAND CARAVAN IS A GOOD CAR WHEN IT WANTS TO BE. WE BOUGHT IT THINKING IT WOULD BE A GOOD CAR FOR THE KIDS AND TURNED OUT TO BE A LEMON. TWO WEEKS AFTER WE BOUGHT THE VEHICLE BRAND NEW, THE ENGINE SHUT OFF WHILE RUNNING MID DAY. I HAD IT TOWED TO THE DODGE DEALER BECAUSE EVERYTIME I STARTED THE CAR AND PUT IT IN DRIVE IT WOULD STALL. THE DEALER INSPECTED THE VEHICLE THE NEXT MORNING AND FOUND NOTHING WRONG WITH IT. I PICKED IT UP AND TOOK IT HOME. ON THE WAY HOME IN THE HOT PART OF THE DAY, THE VEHICLE STALLED ON ME ON THE HIGHWAY. I IMMEDIATELY TOOK IT TOO THE DEALER AND TOLD THEM THEY NEEDED TO FIX IT. THEY CALLED ME A DAY LATER AND ACCUSED ME OF PUTTING ETHANOL IN THE VEHICLE. I TOLD THEM TO GO '!@#$% THEMSELVES BECAUSE THERE ISN'T A GAS STATION WITH ETHANOL WITHIN 60 MILES OF MY HOUSE. I TOLD THEM TO DO WHAT THEY HAD TO DO TO FIX IT. THEY DRAINED THE FUEL SYSTEM AND TOOK OUT THE NEXT MORNING WITH NO PROBLEMS. I TOLD THE MANGER TO LET IT GOT HOT AND DRIVE IT TO AND FROM THE DEALERSHIP. HE DID JUST THAT AND TO HIS SURPRISE HE DIDN'T MAKE IT BACK TO THE DEALERSHIP. IT TURNS OUT IT WAS A COMPUTER CONTROL MODULE THAT WAS '!@#$% UP. WE HAVE TAKEN THE VEHICLE BACK TO THE DEALER FOUR TIMES BECAUSE OF BROKE LINKAGES AND ELECTRICAL PROBLEMS IN THE VEHICLE. IT HAS NOW BEEN 6 MONTHS SINCE THE VEHICLE HAS BEEN IN THE DEALER. IT HAS BEEN WORKING FINE "KNOCK ON WOOD". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295837December 15, 2009
AIR BAGS
I WAS GOING ON A HIGHWAY AT APPROXIMATELY 50 MPH AND A TRUCK PULLED OUT IN FRONT OF ME. I HAD ABOUT 2 SECONDS TO HIT MY BRAKES AND HIT THE VAN HEAD ON INTO THE SIDE OF HIS TRUCK. NONE OF MY AIRBAGS DEPLOYED AND THE FRONT PASSENGER SEAT BELT DIDN'T LOCK DOWN. MY TEENAGE DAUGHTER ALMOST HIT HER HEAD ON THE DASH. THE TOWTRUCK DRIVER AND OTHERS HAVE SAID THAT MY AIRBAGS SHOULD HAVE DEPLOYED. IT IS VERY DISTURBING TO KNOW THEY DIDN'T. I AM VERY DISAPPOINTED IN THIS VAN. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10295896December 15, 2009
SERVICE BRAKES, HYDRAULIC
I OWN A 2008 DODGE CARAVAN. IT HAS 16,234 MILES ON IT. I TOOK IT IN TO BE SERVICED FOR ITS FIRST MAJOR SERVICE APPOINTMENT. THE MECHANIC AT THE DEALERSHIP CAME OUT TO TALK TO ME AND SAID THAT THE PADS, SHOES AND ROTORS WERE NEAR FAILURE. HE ALSO STATED THAT THE CAR WAS UNSAFE TO DRIVE IN THAT CONDITION. THIS WAS A DODGE DEALERSHIP AND I ASSUME THAT THEY KNOW THEIR PRODUCT. I WAS CONCERNED ABOUT THE FAILURE SO I LOOKED INTO IT AND FOUND THAT THIS WAS A FAIRLY COMMON PROBLEM FOR OWNERS OF THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295613December 14, 2009
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
DURING THE WINTER LAST JANUARY 2009, I DROVE FROM KENOSHA WI TO MINNEAPOLIS MN. IT WAS THE NEW YEAR WEEKEND AND ON THE TRIP BACK, THE FRONT WINDSHIELD BECAME CAKED WITH FROST ON THE BOTTOM. MOSTLY OUTSIDE. THE DEFROSTERS DID NOT CLEAR THE BOTTOM 6 - 8 INCHES OF THE WINDSHIELD. THIS CAUSES TWO PROBLEMS, ONE THE FROST STARTS TO BUILD ON THE INSIDE AND BEGINS TO DRIP AND THERE IS WATER ON YOUR DASH, SECOND BECAUSE THE OUTSIDE IS CAKED YOUR WIPERS BEGIN TO FREEZE UP. EVEN IF YOU CLEAN IT RECURS QUICKLY. THE WIPERS BEING CAKED CAUSES THEM NOT TO WORK WELL CLEARING THEY JUST PRODUCE WATER STREAKS ACROSS YOUR WINDSHIELD, YOUR VISION BECOMES MORE AND MORE OBSTRUCTED BECAUSE THEY CAN;T WORK. I CALLED MY CHRYSLER DEALER AND HE SAID THEY WOULD ADDRESS THE NEXT TIME I COME IN. I CAM IN THIS FALL BECAUSE I WANTED TO BE ABLE TO SHOW THEM IT HAPPENING. THEY NOW STATE THAT ALL THE DODGE VANS ARE LIKE THAT AND THEY CANNOT ADDRESS IT. I BELIEVE THIS IS A SAFETY HAZARD AND SHOULD BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295113December 9, 2009
SERVICE BRAKES, HYDRAULIC
BRAKES NEEDING REPLACEMENT UNDER 20,000 MILES ON A NEW VEHICLE LESS THAN 2 YRS OLD. THIS IS A COMMON & COSTLY PROBLEM TO HAVE ON THIS VEHICLE DESIGNED TO TRANSPORT FAMILIES. THERE IS A PROBLEM WITH THE BRAKES THAT DODGE/CHRYSLER NEEDS TO ADDRESS ASAP AND ISSUE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293665November 26, 2009
SERVICE BRAKES, HYDRAULIC
I HAVE A 2008 DODGE GRAND CARAVAN THAT HAS HAD REPEATED BRAKE ISSUES. THE BRAKES WEAR OUT CONSTANTLY, WARPING THE ROTORS. TODAY, ON THE FREEWAY, THE BRAKES BINDED AND IT SMELLED LIKE WE WERE HAVING AN ELECTRICAL FIRE UNTIL WE REALIZED IT WAS OUR BRAKES SMOKING. THE VEHICLE HAS 26K MILES ON IT AND THE BRAKES HAVE BEEN REPLACED 3 TIMES. WE REPLACED THE BRAKE PADS OURSELVES AT ABOUT 12K MILES AFTER HEARING A LOUD GRINDING SOUND AND THE VAN SHUDDERING ENOUGH TO SHAKE YOUR HAND BACK AND FORTH ON THE STEERING WHEEL WHEN STOPPING AT LOW SPEEDS. IT SEEMED TO WORK FOR A WEEK OR TWO BUT THE PROBLEMS QUICKLY RETURNED. WE THEN DECIDED TO HAVE THE ROTORS TURNED TO SEE IF THIS WOULD FIX THE PROBLEM. IT SEEMED TO FIX THE PROBLEM AGAIN FOR A VERY SHORT WHILE. WE THEN PURCHASED AND INSTALLED BRAND NEW ROTORS WHICH AGAIN FIXED THE PROBLEM FOR A SHORT WHILE. SEEING AS WE HAD FAILED TO FIX THE PROBLEM, WE DECIDED TO TAKE IT TO THE DEALERSHIP AND HAVE THEM FIX OUR BRAKES. THEY OF COURSE SAID THAT THE BRAKES WERE NO LONGER UNDER WARRANTY BUT AS A GOODWILL GESTURE THEY WOULD REPAIR THE BRAKES FOR $50. THEY TURNED OUR FRONT ROTORS AGAIN, STATING THAT THE SHUDDERING WAS BECAUSE THE ROTORS WERE WARPED, AGAIN. AS I DROVE AWAY THAT DAY THE VAN DID THE SAME SHUDDERING. I IMMEDIATELY CALLED THE DEALERSHIP AND THEY STATED THAT THE BACK ROTORS WERE ALSO WARPED AND WOULD NEED TO BE REPLACED. THEY DID THAT AND EVERYTHING SEEMED FAIRLY OKAY FOR A COUPLE OF WEEKS AND THEN THE GRINDING NOISE SLOWLY CAME BACK AND THE SHUDDERING HAS RETURNED. IT HAS ONLY BEEN 3 MONTHS SINCE THE WHOLE BRAKE SYSTEM HAD BEEN REPAIRED! I HEAR A TSB HAS ALREADY BEEN ISSUED ON THE BRAKE PROBLEMS ON THIS MODEL WITH NUMEROUS CONSUMER COMPLAINTS. I WILL BE TAKING THE VAN TO THE DEALER TOMORROW TO SEE WHAT THEY SAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292886November 19, 2009
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. DURING A ROUTINE INSPECTION THE TECHNICIAN NOTICED THAT THE INSIDE OF THE REAR BRAKES WERE COMPLETELY WORN AND THAT THE OUTSIDE BRAKES LOOK BRAND NEW. A LOCAL MECHANIC STATED THAT HE HAS NO IDEA WHAT MAY HAVE CAUSED THE BRAKES TO WEAR ON THE INSIDE AND CONFIRMED THAT THE CONTACT NEEDED TO REPLACE THE REAR BRAKES. THE CONTACT IS CONCERNED OF THIS USUAL SAFETY ISSUE AND THAT A CRASH COULD OCCUR. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 43,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292469November 17, 2009
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
DETAILS: UNEVEN BRAKE WEAR. REAR BRAKE CALIPERS,DO NOT RETRACT EVENLY. CALIPER PISTON HANGS UP ON ONE SIDE. ONE SIDE WILL BE WORN DOWN ALL THE WAY TO METAL AND THE PADS ON THE OPPOSITE WHEEL WILL BE BARELY TOUCHED. DEALER SAYS NOTHING IS WRONG. PARTS DEPARTMENT SAYS THEY ARE REPLACING MANY CALIPERS DUE TO THIS PROBLEM. STABILITY CONTROL MASKS THE PROBLEM SO IT GOES UNDETECTED UNTIL THE SOUND OF METAL TO METAL CONTACT IS HEARD. VEHICLE IS INSPECTED EVERY 3 MONTHS AND PADS REPLACED WHEN NECESSARY. THIS IS A MANUFACTURING DEFECT AND SHOULD BE COVERED UNDER WARRANTY. THE DEALER SAYS AFTER 12,000 MILES THEY ARE NOT RESPONSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292267November 16, 2009
SERVICE BRAKES, HYDRAULIC
2008 DODGE GRAND CARAVAN BRAKE PROBLEMS THAT ARE COSTING A FORTUNE TO REPAIR. CONSTANTLY HAVING TO REPLACE BRAKE PADS, ROTORS AND NOW CALIPERS ON A VAN WITH 67,000 MILES ON IT. EVERYTIME I TAKE MY VAN IN FOR SERVICE, I AM TOLD THAT THE BRAKES HAVE TO BE REPAIRED IMMEDIATELY BECAUSE THE VEHICLE ISN'T SAFE TO DRIVE. I HAVE THREE SMALL CHILDREN AND SAFETY IS MY NUMBER ONE CONCERN, BUT I CAN NOT AFFORD TO KEEP PUTTING MONEY INTO THIS VEHICLE THAT IS LESS THAN 2 YEARS OLD. THE FIRST BRAKE REPAIR WORK THAT HAD TO BE DONE WAS WHEN THE VEHICLE ONLY HAD 21,233 MILES ON IT. SINCE THEN, WE ARE PUTTING HUNDREDS OF DOLLARS INTO BRAKES EVERY COUPLE OF MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290950November 4, 2009
SERVICE BRAKES, HYDRAULIC
PREMATURE BRAKE WEAR. REAR BRAKE CALIPERS, ROTOR, AND PADS, WERE REPLACED BY THE DEALER AT NO COST AT 19,000 MILES DUE TO ROTORS OVERHEATING. AT 19,400 MILES, FRONT BRAKES BEGAN TO SHUDDER WHEN APPLIED. DEALER SAID THE FRONT ROTOR AND PADS NEED TO BE REPLACED AT A COST OF $390. THE DEALER SAYS AFTER 12,000 MILES THEY ARE NOT RESPONSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290279October 29, 2009
SEAT BELTS
7 YEAR OLD CHILD TANGLED UP IN REAR SEATBELT, CAUSING US TO HAVE TO CUT SEATBELT, AS EACH ATTEMPT TO FREE HIM FROM SEATBELT CAUSED THE BELT TO TIGHTEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290188October 28, 2009
SERVICE BRAKES, HYDRAULIC
I OWN A 2008 GRAND CARAVAN SXT. I REPLACED THE FRONT BRAKES AND LEFT ROTOR ON MY VAN AT 21,000 MILES. WELL, IT IS 44,000 MILES AND I NEED FRONT BRAKES AND A LEFT ROTOR REPLACED AGAIN. I AM LEARNING THAT OTHERS ARE HAVING THE SAME PROBLEM. I WAS TOLD BY THE DEALER SERVICE MANAGER THAT IT WAS MY DRIVING WEARING OUT THE BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290050October 27, 2009
SERVICE BRAKES, HYDRAULIC
I OWN A 2008 DODGE GRAND CARAVAN WITH 30K MILES. I HAVE ALREADY HAD TO REPLACE THE FRONT BRAKE PADS TWICE AND THE FRONT BRAKE ROTORS NEED REPLACING. I HAVE FOUND HUNDREDS OF COMPLAINTS IN THE INTERNET FROM CUSTOMERS WITH 2008 CHRYSLER MINIVANS THAT REPORT THEIR BRAKE PADS AND ROTORS WEARING OUT AT VERY LOW MILEAGES AND WITHOUT WARNING. THIS IS A SERIOUS SAFETY HAZARD THAT MAY HAVE ALREADY RESULTED IN ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289704October 25, 2009
SERVICE BRAKES, HYDRAULIC
FRONT AND REAR DISC BRAKES AFTER 22,000+ MILES WEAR THE SEMI-METALLIC PADS TO "DUST," BREAKING-UP AND GOING METAL-TO-METAL DAMAGING THE DISC ROTORS. INITIAL QUOTE FROM WALT'S, A LOCAL CHAIN OF REPAIR OUTLETS IS $978.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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