Dodge Grand Caravan Complaints (2012)

584 consumer complaints on file.

#11387927January 13, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED INTERMITTENT START-UP FAILURES AFTER MULTIPLE ATTEMPTS, WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE ALTERNATOR WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE CONTACT THEN TOOK THE VEHICLE BACK TO THE SAME MECHANIC WHERE THE FUEL PUMP WAS REPLACED. THE CONTACT HAD THE VEHICLE SERVICED BY THIS INDEPENDENT MECHANIC A TOTAL OF EIGHT TIMES AND AFTER EACH REPAIR, THE FAILURE PERSISTED. THE CONTACT THEN TOOK THE VEHICLE TO KEY CHRYSLER JEEP DODGE RAM - TOBEY AUTO GROUP (2020 N DETROIT ST, XENIA, OH 45385) WHERE THE DEALER WAS ABLE TO DIAGNOSE THE VEHICLE WITH A DEFECTIVE TOTALLY INTEGRATED POWER MODULE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387525January 11, 2021
ELECTRICAL SYSTEM, ENGINE
MY VAN WILL COMPLETELY TURN OFF WHILE DRIVING. THERE ARE NO KNOW REASONS, I HAVE HAD IT SERVICED AND THE MECHANIC CANNOT FIGURE WHAT'S WRONG. THERE ARE NO SPECIFIC FACTORS OF WHEN AND WHY IT CUTS OFF WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387096January 7, 2021
UNKNOWN OR OTHER
MY KEY FOBIK IS ONLY SOMETIMES STARTING THE VAN WHICH WAS ALREADY CONCERNING, THEN WHILE DRIVING THE VAN JUST TURNED OFF. I'VE BEEN RESEARCHING AND APPARENTLY MANY OF THE YEARS PRIOR TO 2012 HAVE ALREADY BEEN RECALLED FOR THE EXACT SAME ISSUE AND THE 2012 HAS THE SAME IGNITION LOCK CYLINDER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386596January 5, 2021
ELECTRICAL SYSTEM
WIRELESS IGNITION NODE (WIN) MODULE HAS INTERMITTENT FUNCTION IN THE START/RUN POSITION. NOTE: PREVIOUS MODEL YEARS HAD THE SAME PROBLEM, SEE SAFETY RECALL R03 / NHTSA 14V-373 WIRELESS IGNITION NODE MODULE. I HAVE OWNED THIS VEHICLE FOR A FEW YEARS AND HAVE WAITED FOR A RECALL BUT HAVE HEARD NOTHING FROM NHTSA OR THE MANUFACTURER. NOTE: THIS ISSUE IS A WIDELY KNOWN PROBLEM ACCORDING TO MANY YOUTUBE CHANNELS; EXAMPLE: HTTPS://YOUTU.BE/N_LBDCLMIQW HTTPS://YOUTU.BE/Q99SSLGSHO0
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385618December 30, 2020
AIR BAGS, ELECTRICAL SYSTEM
THE AIR BAG ON THE RIGHT FRONT HAS CAME OUT AND THE FUEL PUMP RELAY IN THE FUSE BOX NEED TO BE UNDER WARRANTY FOR THE DEALER MAKING IT LIKE THAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384026December 18, 2020
ELECTRICAL SYSTEM, ENGINE
WE BOUGHT THIS VAN USED ABOUT A YEAR AGO. IT DIES SUDDENLY WITHOUT ANY WARNING IN THE MIDDLE OF THE ROAD REGARDLESS OF ANY CERTAIN FACTORS. I HAVE RESEARCHED THIS SEVERAL TIMES WITH MANY OTHER COMPLAINTS SIMILAR TO THIS ONE. THIS IS VERY DANGEROUS FOR MY FAMILY AND I CANNOT BELIEVE THERE IS NO RECALL. I AM A MOTHER OF 3 AND CANNOT AFFORD TO PAY UPWARDS OF 10,000$ TO REPLACE AN IGNITION IF THIS IS THE ISSUE, I AM NOT IN ANY WAY A MECHANIC BUT I HAVE READ/HEARD THAT IS MOST LIKELY THE PROBLEM. DODGE, PLEASE DO WHAT IS RIGHT FOR THE PEOPLE WHO PUT THEIR FAITH IN YOUR COMPANY EVERY TIME THEY PUT THEIR FAMILIES IN YOUR VEHICLES AND RECALL THIS IMMEDIATELY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384110December 18, 2020
ENGINE
WHILE SLOWING DOWN FROM 20 MPH TO MAKE TURN, ENGINE SHUTS OFF WITH NO WARNING LIGHTS OR CODES STORED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383107December 11, 2020
UNKNOWN OR OTHER
MY VEHICLE WILL RANDOMLY STALL WITHOUT ANY WARNING NOR ANY DASH LIGHTS SUCH AS CHECK ENGINE OR BATTERY DISPLAYING. MY LOCAL DODGE DEALERSHIP CHECKED THE VEHICLE OUT WITH A ODB AND COULD NOT DIAGNOSE THE ISSUE. THIS ISSUE WILL HAPPEN WHILE DRIVING AND IT APPEARS MANY OTHER PEOPLE ARE HAVING A SIMILAR ISSUE ACCORDING TO ONLINE RESEARCH. THIS HAS BEEN ONGOING ISSUE FOR A FEW MONTHS AND WE ARE UNABLE TO DRIVE IT NOR RESOLVE THE ISSUE SINCE WE (NOR DODGE MECHANICS) KNOW WHAT IS WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382846December 10, 2020
ELECTRICAL SYSTEM
NHTSA RECALL NUMBER P60 REFERENCE # 1228426 SUMMARY CHRYSLER GROUP LLC (CHRYSLER) IS RECALLING CERTAIN MODEL YEAR 2011-2014 CHRYSLER 300, DODGE CHARGER, CHALLENGER, AND DURANGO; AND 2012-2014 JEEP GRAND CHEROKEE VEHICLES MANUFACTURED APRIL 22, 2010, TO JANUARY 2, 2014, AND EQUIPPED WITH A 3.6L ENGINE AND A 160 AMP ALTERNATOR. IN THE AFFECTED VEHICLES, THE ALTERNATOR MAY SUDDENLY FAIL. I HAD THE SAME THING HAPPEN TO ME; THIS SHOULD ALSO BE PART OF THIS RECALL. MY BATTERY LIGHT CAM ON AT A STOP AND GO LIGHT, 60 SECONDS LATTER, MY CAR STALLED BECAUSE OF DEAD BATTERY AND NON WORKING ALTERNATOR. FCA STATED GO TO THE DEALER FOR REPAIR AND NOT COVERED BY THE RECALL. I WENT TO AUTO ZONE FOR ELIMINATED LIFE TIME WARRANTY AND I INSTALLED IT. 2012 DODGE GRAND CARAVAN 4DR WGN SE VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378653December 9, 2020
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITH AN ABNORMAL CLICKING SOUND COMING FROM UNDER THE HOOD. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE INTERIOR AND EXTERIOR LIGHTS WERE FLICKERING. THE CONTACT DISCONNECTED THE BATTERY CABLES AND UPON RECONNECTING THE CABLES, THE VEHICLE OPERATED WITHOUT FURTHER ISSUES. THE CONTACT LEFT A VOICEMAIL WITH WALDORF DODGE RAM (2294 CRAIN HWY, WALDORF, MD 20601 (301) 638-9400) HOWEVER, THE DEALER HAD NOT RESPONDED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378103December 6, 2020
ENGINE
VEHICLE STALLS COMPLETELY WHILE IN MOTION (DRIVING, ABOUT 10-30 MPH). ELECTRICAL SHUTS OFF AT THE SAME TIME AS WELL AS POWER STEERING. CAR IS ABLE TO RESTART NORMALLY AFTER PUT BACK IN PARK. HAPPENED A SECOND TIME 30 SECONDS AFTER RESTARTING. HAVEN'T DRIVEN THE VEHICLE SINCE. DEALER FOUND NO ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377320December 1, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
FAULTY TIMP CAUSING ISSUE WITH FUEL PUMP MODULE/RELAY. FAULTY START AND UNABLE TO TURN ON VEHICLE. THIS HAPPENED APPROXIMATELY 4 TIMES IN A PARKED POSITION WITHIN A 24 HOUR PERIOD BEFORE VEHICLE WAS NO LONGER DRIVABLE. INTERMITTENT CHECK ENGINE LIGHT WITHIN THE PREVIOUS 3 WEEKS PRIOR. VEHICLE WAS INSPECTED BY A CERTIFIED DEALERSHIP TO DIAGNOSE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376442November 26, 2020
UNKNOWN OR OTHER
HI EVER SINCE I PURCHASED THIS VEHICLE IT HAS BEEN MAKING THIS NOICE. EVERY TIME I TOOK IT TO A DEALER IT SAID THIS WAS NORMAL. NOW AFTER 8 YEARS AND OVER 100000 MILES IT HAS BECOME WORST. RECENTLY WHEN I ACCELERATE, VEHICLE DOES NOT SHIFT RPM AND INSTEAD IT ACCELERATES RPM BUT VEHICLE DOESN'T. I HAVE TO PARK TURN OFF VEHICLE AND START IGNITION WHERE IT SEEMS TO RESET AND PROBLEM GOES AWAY BUT ONLY FOR A SHORT TIME. CAN YOU PLEASE ASSIST? I RESIDE IN PR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374665November 14, 2020
STRUCTURE:BODY
LEFT SIDE PASSENGER DOOR STUCK CLOSED. DOOR WON'T UNLOCK OR OPEN, NEITHER AUTOMATICALLY NOR MANUALLY. THIS IS A HUGE SAFETY RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374226November 12, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
WHILE DRIVING THE VAN IT RANDOMLY SHUTS OFF COMPLETELY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373098November 5, 2020
UNKNOWN OR OTHER
OPENED DRIVERS SIDE SLIDING PASSENGER DOOR, PLACED MY BAG INSIDE AND CLOSED IT NORMALLY. DROVE 3 MINUTES DOWN THE ROAD AND WHEN I PARKED, I WENT TO RETRIEVE MY BAG, BUT THE DOOR WOULD NOT OPEN. COULDNT MOVE THE LOCK. IT'S LIKE THE LOCKING MECHANISM GOT STUCK. CANNOT OPEN THE DOOR. WORRIED ABOUT MY CHILDREN IN THE CHANCE THERE'S AN EMERGENCY AND I WON'T BE ABLE TO GET TO THEM BECAUSE I CAN ONLY ACCESS FROM THE PASSENGER SIDE OF THE VAN. EVERYONE HAS TO LOAD UP FROM ONE SIDE OF THE VAN. AN INFANT CAR SEAT IS ALSO IN THE VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373212November 5, 2020
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE HI-BEAM HEADLIGHTS WERE ACTIVATED AND THE INTERIOR LIGHTING BECAME INOPERABLE BUT INDEPENDENTLY FLASHED ON. THE FAILURE WAS INTERMITTENT. THE CONTACT CALLED HARPER JEEP RAM CHRYSLER DODGE (3033 ALCOA HWY, ALCOA, TN 37701, (865) 970-7423) WHERE THE FAILURE WAS ACKNOWLEDGED HOWEVER, THERE WAS NO ASSISTANCE PROVIDED. THE CONTACT WAS QUOTED AN ESTIMATE OF $1,250 FOR THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372467October 30, 2020
ELECTRICAL SYSTEM
DRIVER REAR DOOR SLIDES OPEN AND CLOSES BY ITSELF. WORRIES THAT A KID MIGHT GET TRAPPED. NO ONE OPENS IT OR CLOSES IT. IT WON'T STOP CLOSING BY PUTTING FORCE TO STOP IT. ALWAYS DOES IT IN PARK WITH KEYS OFF. IN OR OUTSIDE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365550October 21, 2020
UNKNOWN OR OTHER
CAR SOMETIMES WON'T START..WHEN IT DOES START IT TOTALLY SHUTS DOWN. WE CAN BE IDLING, DRIVING SLOWLY, QUICKLY, OR IN REVERSE. LITERALLY JUST SHUTS DOWN. NO WARNING NOTHING! LOSS OF ALL POWER. SOMETIMES WILL START BACK UP OTHER TIMES NEEDS TO BE TOWED. DEATH TRAP! ALREADY LOST ONE FAMILY MEMBER TO FAULTY PARTS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364672October 16, 2020
ELECTRICAL SYSTEM
YESTERDAY WAS DRIVING ON A HIGHWAY AT 55 MPH AND APPROACHING AN INTERSECTION AT WHICH I WOULD NEED TO TURN OFF. THE ENGINE DIED WITHOUT ANY WARNING AT ALL. I LOST POWER STEERING AND POWER BREAKS. FORTUNATELY, I WAS ABLE TO SLOW DOWN ENOUGH TO NAVIGATE THE CORNER AND CAME SAFELY TO A STOP BUT HAD THIS HAPPED ON ONE OF THE WINDY SECTIONS OF HIGHWAY I COULD EASILY HAVE CRASHED. I TURNED THE KEY FULLY OFF AND THEN RESTARTED THE VAN AND CAREFULLY DROVE HOME. I NOTICED TODAY THAT IGNITION SWITCH DOES NOT ALWAYS SPRING SMOOTHLY BACK TO ITS RUN POSITION WHEN I START THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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