Dodge Grand Caravan Complaints (1999)

432 consumer complaints on file.

#10159419June 9, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
I HAVE REPEATEDLY HAD THE SERPENTINE BELT COME OFF WHILE DRIVING IN MY 1999 DODGE GRAND CARAVAN. THIS IS UNSAFE. I LOSE POWER STEERING, A/C OR DEFROSTER, THE VAN OVERHEATS UNLESS YOU PARK IT INSTANTLY. THIS HAS HAPPENED AT LEAST A DOZEN TIMES AND I HAVE REPLACED THE TENSION PULLEY AND IT STILL DIDN'T HELP. THIS NEEDS TO BE RECALLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155834April 21, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
1) TRAVEL TO LOCAL OIL CHANGE GARAGE. 2) IN PARKING LOT THE BRAKE PEDAL WENT TO FLOOR OF THE VEHICLE WITH DRASTIC LOSS OF BRAKING. 3) VEHICLE HAD TO BE TOWED HOME (COST $85.00). I REPLACED BOTH RUSTED (ONE RUPTURED) BRAKE LINES (WHICH RAN FROM THE ABS CONTROLLER TO THE REAR BRAKES) WITH AUTO PARTS STORE HARDWARE ($41.00 LINES & FITTINGS, & $5.00 FLUID) AFTER BEING INFORMED THAT RUSTING LINES ARE NOT THE MANUFACTURER'S RESPONSIBILITY AND THAT MANUFACTURER REPLACEMENT LINES ARE NOT STOCKED AFTER 2 OR 3 YEARS. (THIS MAKES NO SENSE TO ME AS I WOULD EXPECT THAT BRAKE LINE FAILURES WOULD NOT OCCUR IN THE FIRST FEW YEARS OF SERVICE.) I HAVE ALSO DISCOVERED THAT THE LINES RUNNING TO THE MASTER CYLINDER SHOW SIMILAR DETERIORATION WHICH WILL SOON REQUIRE THEIR REPLACEMENT AS WELL. THE LINES ARE CORRODING IN THE IMMEDIATE VICINITY OF THE STAINLESS STEEL BRAIDED HOSE SECTIONS WHICH APPEAR TO BE OF METAL DIFFERING FROM WHAT THE BRAKE LINE ITSELF IS MADE FROM. GIVEN THAT THE FAILURE IS OCCURRING IN AN AREA WHICH APPEARS TO HAVE DISSIMILAR METALS (AN OBVIOUS FAILURE POINT IN AREAS USING SALT ON THE ROADS DURING WINTER - SEE ARTICLES COVERING "GALVANIC CORROSION") THE MANUFACTURER SHOULD HAVE MADE EFFORT TO KEEP THIS FROM HAPPENING AND SHOULD OFFER SOME SORT OF REPAIR / RECALL ARRANGEMENT. FORTUNATELY FOR ME, THIS HAPPENED IN A PARKING LOT, NOT AT SEVENTY MILES PER HOUR ON AN INTERSTATE OR IN RUSH OUR TRAFFIC, BUT I'M SURE THAT I'M NOT THE ONLY ONE RIDING AROUND WITH THIS TICKING TIME BOMB ON BOARD. COULD YOU DO SOMETHING ABOUT THIS? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152307March 9, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE DRIVING 20-40 MPH, THE ENGINE STALLS. THIS OCCURS INTERMITTENTLY AND THE VEHICLE RESTARTS. THE VEHICLE HAS BEEN TO TWO DEALERSHIPS, BUT THE DIAGNOSTIC TEST SHOWS NO CODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151068February 23, 2006
ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
STARTER SOLENOID FAILED, STUCK IN "ON" POSITION. WOULD NOT SHUT OFF WHEN ENGINE WAS SHUT OFF. CLOUDS OF ACRID SMOKE POURED OUT FROM UNDER VEHICLE. I REMOVED BATTERY CABLE AND TOWED CAR TO MECHANIC. DEALER REPLACED STARTER. 67,000 MILES SIMILAR TO COMPLAINT #10138490. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150988February 23, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH, THE WHEELS LOCKED UP. THE VEHICLE SLID OFF OF THE ROAD INTO A SNOW BANK AND WAS TOWED TO AN INDEPENDENT REPAIR SHOP. THE REPAIR SHOP DETERMINED A PIN IN THE TRANSMISSION CAME OUT, CAUSING THE WHEELS TO LOCK UP. THE PIN IN THE TRANSMISSION WAS REPLACED. UPDATED 03/15/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150883February 22, 2006
VEHICLE SPEED CONTROL
ON MY 1999 DODGE GRAND CARAVAN AWD 3.8 LITER 4 SPEED AUTOMATIC THE TRANSMISSION WENT INTO LIMP MODE,SPEEDOMETER,ODOMETER QUIT WORKING AND THE GAS GAUGE IS WACKY. HAD THE CODES READ AND THEY CAME BACK AS SPEED SENSOR MALFUNCTION AND TCM NOT COMMUNICATING WITH PCM. I CHANGE THE SPEED SENSORS AND THE TCM AND PAID A DEALER TO DO A "QUICK LEARN PROCEDURE"AND DEALER TELLS ME THAT THE PROCEDURE WON'T WORK BECAUSE ONE OF THE COMPONENTS WON'T COMMUNICATE. THIS PROBLEM OCCURED WHILE TRAVELING THROUGH A CANYON IN UTAH ON HIGHWAY 6 KNOWN AS "ONE OF THE MOST DANGEROUS HIGHWAYS IN UTAH"WHILE MY 4 CHILDREN AND WIFE WERE IN THE VEHICLE.IT HAS STILL NOT BEEN FIXED AND I CAN'T AFFORD TO PAY THE DEALER AND I HAVE NO WARRANTY. I FEEL THAT THIS SHOULD BE A RECALL AS THIS SEEMS TO BE A VERY COMMON PROBLEM. I WOULD BE MORE THAN HAPPY TO FIX MYSELF IF SOMEONE AT CHRYSLER WOULD AT LEAST TELL ME WHAT TO FIX! THIS IS A VERY DANGEROUS SITUATION WITH THE SPEEDO GOING OUT AND THE TRANNY NOT SHIFTING!!! THIS HAPPENED AT NORMAL DRIVING SPEEDS WITHOUT ANY WARNING AND THE SERVICE ENGINE LIGHT DIDN'T COME ON UNTIL AFTER IT WENT INTO LIMP MODE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151897February 14, 2006
AIR BAGS:FRONTAL
1999 CARAVAN AIR BAGS DEPLOYED WHEN THE CONSUMER WAS REAR ENDED. *TS THE AIR BAGS SHOULD ONLY HAVE DEPLOYED DURING A FRONTAL COLLISION, HOWEVER THE MANUFACTURER WROTE THE CONSUMER EXPLAINING, THAT BASED ON THEIR INSPECTION, IT WAS REVEALED THE VEHICLE HAD SEVERE DAMAGE TO THE UNDERCARRIAGE THAT WOULD CAUSE THE AIR BAG TO DEPLOY. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10145170December 14, 2005
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
DODGE GRAND CARAVAN DIFFERENTIAL FAILURE CAUSING LOSS OF CONTROL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142689November 15, 2005
STEERING:RACK AND PINION
I HAVE A 1999 DODGE GRAND CARAVAN, AT 48,000 MILES I HAD TO HAVE THE RACK & PINION REPLACED IN THE VEHICLE AT THE COST OF $1300.00 DOLLARS. CHRYSLER WOULD NOT STAND BEHIND THE PRODUCT. I HAVE HEARD OF ANOTHER CASE IN POINT WITH THE SAME PROBLEM. IT IS HARD TO BELIEVE I SHOULD HAVE BEEN RESPONSIBLE FOR REPLACING THIS IN SUCH A SHORT AMOUNT OF MILES SINCE THE VEHICLE IS DRIVEN BY MY WIFE TO AND FROM WORK ONLY ON STREET SURFACE. I THINK THIS SHOULD BE CHECKED TO SEE HOW MANY OTHERS HAVE HAD THE SAME PROBLEM AND REQUIRE CHRYSLER TO ADDRESS THE ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142656November 14, 2005
AIR BAGS
MY 1999 DODGE GRAND CARAVAN WARNING LIGHT CAME FOR THE AIRBAG. I ALSO LOST THE CRUISE CONTROL AND THE HORN. THIS ALL HAPPENED ON 11/4/05. I STARTED UP THE CAR AND THEN ALL THE WARNING LIGHTS CAME ON. I CONTACTED THE LOCAL DODGE DEALER BECAUSE THIS ALSO HAPPENED TO MY FRIENDS DODGE. THE DEALER STATED THIS HAPPENS A LOT ON THIS MODEL AND THE REPAIR IS AROUND 150 DOLLARS. I WAS WONDERING IF YOU HAD A RECALL OR RECEIVED ANY OTHER COMPLAINT ON THIS MATTER. THANK YOU IN ADVANCED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141517November 2, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT'S WIFE DROVE IN THE RAIN AND THE BRAKES WOULD NOT WORK. SHE APPLIED THE BRAKES, BUT THE VEHICLE WOULD NOT STOP. WHEN SHE APPLIED THE BRAKES THERE WAS VIBRATION IN THE FRONT END OF THE VEHICLE. THERE WERE NO WARNING LIGHTS INDICATING A PROBLEM WITH THE BRAKES. THE VEHICLE HAS BEEN INSPECTED, BUT THEY COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140541October 23, 2005
SUSPENSION:FRONT
1999 DODGE GRAND CARAVAN WITH 96,000 MILES IS BADLY RUSTED AT THE TOP OF THE FRONT STRUT WELLS. EXCESSIVE WATER IS COLLECTING ON TOP OF THE STRUT WELLS AND EATING AWAY AT THE STEEL. I REMOVED THE LOOSE CHUNKS OF RUSTED STEEL AND FOUND HOLES OVER BOTH WHEELS. FIRST NOTICE THE RUST ABOUT 2 YEARS AGO. I AM CONCERNED ABOUT THE STRUTS POPPING THROUGH THE HOOD. I AM CURIOUS TO KNOW IF THIS IS A COMMON PROBLEM WITH THIS VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130844October 6, 2005
AIR BAGS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DT: CONSUMER TOOK VEHICLE TO JACK ELLIS DODGE IN GLENDALE, CALIFORNIA FOR RECALL REPAIR OF THE CLOCK SPRING, D17. CONSUMER HAD BEEN HAVING PROBLEM WITH PASSENGER FRONT WINDOW NOT ROLLING DOWN OR UP SOMETIMES. CONSUMER HAD THIS PROBLEM 3 MONTHS PRIOR TO RECALL REPAIR. CONSUMER ASKED DEALER IF THIS MAY BE RELATED TO RECALL REPAIR, AND DEALER CHECKED IT AND SAID HE WAS NOT SURE IF IT WAS RELATED. MANUFACTURER SAID IT COULD BE A PART OF THE CLOCK SPRING PROBLEM. CONSUMER SAYS THAT WHEN AIR CONDITIONER WAS ON POWER WINDOW WORKED, BUT WHEN IT WAS OFF WINDOW WILL NOT WORK. DEALER TOLD CONSUMER THAT MOTOR FOR WINDOW WAS ON ITS WAY OUT, AND REPAIR WOULD COST $500. CONSUMER BELIEVED THAT PROBLEM WAS RELATED TO CLOCK SPRING. CONSUMER MARKED DOOR PANEL TO SEE IF DEALER WOULD TAKE PANEL OFF TO CHECK MOTOR, AND SAID THAT DOOR PANEL WAS NOT REMOVED TO CHECK MOTOR.*AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138490October 4, 2005
ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
I WENT OUT TO START MY CAR (1999 DODGE GRAND CARAVAN SE) AND IT INITIALLY WOULDN'T START. THERE WAS JUST A CLICKING NOISE FROM THE STARTER BUT IT WOULDN'T TURN OVER. I TRIED IT A COUPLE MORE TIMES AND IT FINALLY STARTED. BUT THERE WAS AN UNUSUAL RATTLING NOISE. I TURNED THE IGNITION KEY OFF AND THE ENGINE STOPPED BUT SOME PART ON THE CAR KEPT RUNNING. I HAD MY FIANCE LOOK AT IT - HE COULDN'T FIGURE OUT WHAT WAS GOING ON EITHER. IT DROVE OK AROUND THE BLOCK BUT IT SOUNDED HORRIBLE. HE COULDN'T GET IT TO TURN OFF COMPLETELY EITHER. AFTER A FEW MINUTES, SMOKE STARTED COMING OUT FROM THE FRONT END OF THE CAR. MY FIANCE COULD SEE IT WAS IN THE AREA OF THE STARTER. INITIALLY, IF THE CAR WAS LEFT IDLING, THE SMOKE LESSENED BUT IF THE IGNITION WAS SHUT OFF THE SMOKE GOT WORSE. SO WE LEFT IT IDLING WHILE WE LOOKED FOR POSSIBLE WAYS TO SHUT IT OFF COMPLETELY. AFTER A FEW MORE MINUTES, THE SMOKE BEGAN AGAIN AND THERE WERE FLAMES UNDER THE HOOD AROUND THE STARTER. I CALLED 911 TO GET THE FIRE DEPARTMENT HERE WHILE MY FIANCE USED A FIRE EXTINGUISHER TO TRY TO PUT OUT THE FIRE. THE FIRE DEPARTMENT ARRIVED AFTER WE WERE ABLE TO PUT OUT THE FIRE WITH THE EXTINGUISHER AND THEY HELPED US DISCONNECT THE BATTERY CABLE IN A SAFE MANNER SO THAT EVERYTHING SHUT OFF. THE FIREMAN SUGGESTED WE CHECK FOR POSSIBLE PROBLEMS WITH OTHER VANS LIKE OURS AND TO FILE A COMPLAINT REGARDING OUR EXPERIENCE. THEY TOOK DOWN MY INFORMATION AND FILED A REPORT FOR THEIR RESPONSE TO THE FIRE. WE REPLACED THE STARTER AND CHECKED ALL THE CONNECTIONS FOR FIRE DAMAGE. THE OLD STARTER WAS TAKEN BY THE AUTO PARTS STORE SO IT IS NOT AVAILABLE ANYMORE. THE MECHANIC AT THE STORE SAID IT SOUNDED LIKE THE SOLENOID ON THE STARTER WAS STUCK IN THE "ON" MODE AND THAT WAS WHAT CAUSED THE ODD NOISE AND SUBSEQUENT FIRE. SINCE THEN, EVERYTHING SEEMS TO BE RUNNING JUST FINE. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10121461September 14, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
1999 DODGE GRAND CARAVAN METAL BRAKE LINE BURST AND THE CONSUMER WAS DENIED A REIMBURSEMENT FOR REPAIR COSTS.*MR WHEN PARKED CONSUMER'S WIFE PUT FOOTON THE BRAKE AND BRAKE PEDAL WENT TO THE FLOOR. SHE WAS LEFT WITHOUT BRAKES. IF THIS HAD OCCURRED ON THE HIGHWAY AND /OR HEAVY TRAFFIC IT COULD HAVE RESULTED IN SERIOUS INJURY OR DEATH. VEHICLE WAS TOWED TO A CHRYSLER EALERSHIP, AND CONSUMER WAS INFORMED THAT BRAKE LINE BURST. CONSUMER'S REQUEST FOR REIMBURSEMENT WAS DENIED BECAUSE WARRANTY EXPIRED. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136298September 13, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
I HAVE A 1999 DODGE GRAND CARAVAN. I FOUND THAT I HAVE SEVERELY RUSTED BRAKE LINES. (I JUST HAPPENED TO LOOK MY SELF) THEY LOOK LIKE THEY WILL BURST ANY MINUTE. I HAVE DETAILED PICTURES. SEEMS WRONG TO ME THAT A CAR MANUFACTURER WOULD BE SO CHEAP AS TO USE BRAKE LINES THAT RUST. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133858August 23, 2005
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
RIGHT PARK LAMP AND LIGHTED INSTRUMENT PANEL FAILURE. SHORT LOCATED IN WIRING HARNESS UNDER DASH NEAR FIREWALL ON THE INTERIOR SIDE OF VEHICLE. DEALER UNABLE TO LOCATE SHORT WITHOUT DISMANTLING VEHICLE. DELEARSHIP BYBASS SHORT BY JUMPING AREA WHERE SHORT WAS FOUND USING A NEW WIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131913August 8, 2005
SUSPENSION:FRONT
THE FRONT UPPER DRIVER'S SIDE STRUT MOUNT IS BULGING UP, OUT OF SHAPE, MAKING THE VEHICLE 1/2 INCH OUT OF LEVEL AND HAS ALLOWED WATER TO UNDERCUT THE MOUNT. THIS IS IN AN AREA THAT IS UNDER THE HOOD AND NOT ACCESSIBLE TO WATER. OUR MECHANIC SAID THAT IT IS A SAFETY ISSUE AS THE STRUT WHICH SUPPORTS THE CORNER OF THE CAR COULD RUPTURE THE MOUNT AND GO THROUGH THE HOOD RESULTING IS LOSS OF CONTROL OF THE VEHICLE AND DANGER TO OUR LIVES. THE MOUNT IS PART OF VEHICLE BODY AND SUPPORTS THE VEHICLE. THIS IS A MANUFACTURER'S MISTAKE IS THAT THEY BADLY ENGINEERED THIS COMPONENT OF THE SUSPENSION SYSTEM . THE PASSENGER SIDE HAS NO PROBLEM CHRYSLER SHOULD FIX THE PROBLEM WITH THE STRUCTURE OF THEIR VEHICLE (1999 GRAND CARAVAN) AT THEIR EXPENSE. I WAS TOLD BY THE MECHANIC THAT HE HAS SEEN OTHER GRAND CARAVANS WITH THE SAME PROBLEM AND THAT CHRYSLER FIXED THEM AT CHRYSLER'S EXPENSE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125092June 28, 2005
VEHICLE SPEED CONTROL:CABLES
DT: WHILE DRIVING ON I-95 CONSUMER NOTICED THE VEHICLE WAS GOING FAST, SHE TOOK FOOT OFF THE ACCELERATOR AND THE VEHICLE DIDN'T SLOW DOWN, SHE THEN TAPPED THE ACCELERATOR TO TRY AND SLOW THE VEHICLE DOWN THIS ONLY MADE THE VEHICLE ACCELERATE FASTER. CONSUMER THEN GOT INTO THE BREAK DOWN LANE AND PUT BOTH FEET ON THE BRAKES AND THE VEHICLE SLOWED TO 65 MPH. CONSUMER FINALLY TURNED THE IGNITION OFF TO STOP THE VEHICLE. CONSUMER CALLED CONCORD STATE POLICE TO ASSIST. THE CONSUMER HAD THE VEHICLE TOWED, AND THE REPAIR MAN STATED THAT THE THROTTLE CABLE WAS FRAYED AND GOT STUCK IN THE HOUSING, AND COULDN'T COME OUT OF HOUSING. THE CONSUMER ACTUALLY STILL HAS THE CABLE.*AK THROTTLE CABLE REPLACED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10123808June 1, 2005
SUSPENSION:FRONT
STRUT TOWER CORROSION CHRYSLER TSB23-044-02
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan