Dodge Grand Caravan Complaints (2015)

281 consumer complaints on file.

#11479479August 16, 2022
ELECTRICAL SYSTEM:ADAS
The car was Driving and the blind spot module on the driver's side in the rear bumper started to smoked, because of a short in the electrical from water damage
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476127July 27, 2022
POWER TRAIN
My 2015 Dodge Dodge Grand Caravan was traveling home to St. Louis from Michigan. The car began to make a whining noise. My wife, who was driving, pulled off the interstate in Indianapolis. As she started driving on the local surface streets, the van began to lurch and behave erratically. She stopped completely and found an auto service center nearby to take it to. As she tried to get there, the engine would spin and the rpms would rise but the van would barely move. The service center did not work on transmissions so we had it towed to a transmission specialist. They determined that the transmission pump failed causing a loss of hydraulic pressure. The loss of pressure burned out the clutches which deteriorated and are present in the transmission fluid. Those issues created a number of waterfall issues with the gears in the transmission including gear ratio errors, skipping over 2nd gear, flare shifting into 3rd gear, and the transmission losing all engagement when it reaches operating temperature. In contacting Dodge/Chrysler, they informed me that there isn't an open recall for them to cover the $4,500 repair under despite the fact that this completely aligns with a prior recall on the 2015/2016 year Grand Caravans. Recall No. 16V461000, Automatic Transmission, where the transmission pump seizes, causing a lack of hydraulic pressure, and the vehicle loses motive power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475213July 21, 2022
STRUCTURE:BODY
Both rear passenger doors will not unlock or open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472925July 8, 2022
ELECTRICAL SYSTEM
I am inquiring about the failure of my 2015 Dodge Grand Caravan Sliding Door Power Lock Actuator. My Drivers Side passenger sliding door recently became stuck, and could not be opened from the outside or inside. This is a massive safety hazard, and could possible result in death or injury. What if there was a fire or an accident and we had to get out. There is a service bulletin 23-036.21 that covers replacing the actuators for this very reason, but my vehicle is not listed. This is a problem. Now with the door in lock position, everytime the automatic or power door lock is used, there is a really loud buzzing sound. My worry is that the door will actually come unlocked, and open on its own as i am driving down the highway, so it is a little unnerving. I want to get this fixed for our safety, but i want to know if this will be covered under the service bulletin 23-036.21, per the NHTSA this seems to be affecting more than just the 2016 RT models, and while i love our vehicle, I am now worried for my families safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470517June 22, 2022
ENGINE
- Check engine light - code: P0302 (Misfire Cylinder) - This is a converted wheelchair mini-van and I am in a wheelchair. Break-down on freeway would leave me stranded. - Apparently this #2 cylinder problem was part of a recall for 2011-13 Pentar 3.6L engines and from what I have read online the problem still persist and in 01/2022 a class action lawsuit has been filed against FCA for this exact problem (See attached). - I have taken the van into both the dealer and independent service center - Heads need replacing due to known bad cylinder head problem with these engines. - Check engine light came on in 03/2022 and I paid to have plugs and head gasket replaced only for the P0302 light to come immediately back on. Took back in and 2nd experienced tech confirmed head problem and instructed me to go to dealer; dealer confirmed head problem but said no recall available as of yet. Dealer quoted repair cost to heads of $5,145!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470328June 21, 2022
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Buzzing in side door when unlocking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458909March 29, 2022
AIR BAGS, ELECTRICAL SYSTEM, POWER TRAIN
transmission went totally out, sliding door makes loud buzzing noise when unlocking and locking air bag light on dash wont go off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453539February 22, 2022
SEATS, UNKNOWN OR OTHER
My van was parked in my driveway overnight and both of the headrests deployed. I am grateful I was not driving it. I couldn’t get them to close they are stuck open. When called dealer was told was not covered even though I have Mopar coverage. Since it’s so much to fix it out of pocket the safety feature is virtually useless because I can’t have it fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451399February 10, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving approximately 40 MPH, there was a grinding sound coming from the vehicle. After coming to a stop, the transmission shifter was seized and the vehicle was undrivable. The vehicle was towed to the local dealer who diagnosed that the torque converter was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The approximate failure mileage was 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449560January 31, 2022
ELECTRICAL SYSTEM, ENGINE
When drive over 60mph I smell burn from front hood. I took to Dodge dealership. They said oil leaking so paid $950 , 3 weeks later car broke down like can't go over 30mph, Aqcell won't go up , I took to dealership again , he said transmission I paid $4600( October) it used transmission. After change transmission drive was uncomfortable, not smoothly like before. I took dealership he said It because differen transmission, so need takes a while to get use to it. (Idk it true or not) And engine light on over 7 times and still burning smell if drive over 60mph. Dealership kepts 3 days but they said car is fine. Im like how heck fine? If I drive 60mph now I can smell burn . Feel very uncomfortable to drive i have 3 kids always with me but can't sell car with this conditions . Any advice appreciate
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11446273January 5, 2022
POWER TRAIN
Our check engine light came on when we were coming down from the mountains. We took it to a mechanic who diagnosed it as a issue with the transmission pump. Now we are afraid to drive it and it is our only vehicle for our family of four. The mechanic quoted us nearly $5000 out of pocket to fix this issue since our vehicle is not included in the list of vins for another recall of this model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445434December 29, 2021
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving the accelerator pedal was depressed however, the vehicle failed to accelerate. The vehicle revved up but, failed to shift into gear. The check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic and the contact was informed that the transmission had failed and needed to be repaired or replaced. The contact stated that the failure was related to NHTSA Campaign Number: 16V461000 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure, but no further assistance was provided. The approximate failure mileage was 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443729December 14, 2021
POWER TRAIN
The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at an unknown speed, there was a whining noise coming from the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission pump needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 16V461000 (Power Train). The approximate failure mileage was 158,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443112December 8, 2021
ELECTRICAL SYSTEM
Passenger sliding door faulty actuator. Five months after purchasing the car the door started buzzing every time it is unlocked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440793November 17, 2021
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP
The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving 50 MPH, the transmission failed, and the vehicle would not properly accelerate almost causing a crash to occur with a semi-truck. The vehicle was towed to the local dealer who diagnosed that the transmission had failed due to a faulty transmission pump. The vehicle was towed to an independent mechanic who replaced the transmission and the failure was remedied. The manufacturer was notified of the failure. The contact was informed that the vehicle was included in NHTSA Campaign Number: 16V461000 (Power Train). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439512November 5, 2021
STRUCTURE:BODY
The doors make an extremely startling noise everytime we exit the car or open the door
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437776October 22, 2021
POWER TRAIN
trans axle oil pump failure. transmission failed while in traffic. van would not move in forward or reverse. the problem was diagnosed by a dealer and found to be failure of the trans axle oil pump. transmission was replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434414September 26, 2021
UNKNOWN OR OTHER
Passenger side sliding door suddenly stopped opening. It will not unlock using the remote, car door buttons, or manually. This presents a safety issue for back seat passengers. If the other door fails, the will be unable to exit the vehicle without climbing over the seats to use the front door. This could be deadly in an emergency. There was no warning, it simply stopped working. In my research, I came across many other Dodge Caravan owners who complain of the same issue. Repair prices have been quoted $1000-1500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433273September 16, 2021
STRUCTURE:BODY
The lock on the passenger sliding door has stopped locking the door. When all the other doors are locked the door will still open. The lock also cannot be engaged manually the lock is stuck in the unlocked position. The driver side sliding door has started to make a buzzing sound when the locks are engaged. I think this indicates that the actuator on the driver side door may also be starting to fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432777September 13, 2021
POWER TRAIN
The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving approximately 35 MPH, the vehicle lost motive power and stalled. The contact was unable to restart the vehicle. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 80,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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