Dodge Grand Caravan Complaints (2004)

116 consumer complaints on file.

#10205192October 8, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
SHORTLY AFTER FILLING UP WITH GAS, I OFTEN EXPERIENCE DIFFICULTY WITH THE VEHICLE. IT SOMETIMES STALLS. IT ACTS UP WITHIN A MINUTE OR TWO BY TRYING TO STALL. I TRY TO GIVE IT AS MUCH GAS AS I CAN AND IT EVENTUALLY STOPS ACTING UP IF IT DOESN'T STALL FIRST. THE DEALER SAYS THEY CANNOT REPLACE THE FUEL FILTER, BECAUSE IT IS PART OF THE WHOLE GAS TANK SETUP. IT IS NOT REPLACEABLE LIKE MOST FUEL FILTERS ARE. IT SEEMS TO ME THAT IT IS THE FUEL FILTER NEEDING TO BE CLEANED. I DO BELIEVE IT IS RUINING MY FUEL PUMP SLOWLY. I AM CONCERNED ABOUT WHEN IT STALLS THAT SOMEONE MAY RUN INTO THE BACK OF ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204005September 24, 2007
ENGINE AND ENGINE COOLING:ENGINE
I HAD CONTINUALLY ADDED OIL EVERY MONTH STARTING AFTER ABOUT 10,000 MILES. I CHANGED OIL EVERY 3-5,000 MILES. DRIVING BACK FROM UP NORTH AND I HEARD A TICKING NOISE. I HAD CHECKED THE OIL LEVEL BEFORE OUR TRIP ON 8-3-07 AND ADDED 2 QUARTS OF OIL TO BRING IT UP TO FULL. AS WE HAD THE WINDOWS CLOSED AS THE TEMP HAD FALLEN TO CHILLY, I COULD NO LONGER HEAR THE NOISE UNTIL WE WERE WITHIN MILE OF OUR HOME. IT BECAME LOUDER AND AS WE PULLED INTO THE DRIVEWAY, IT WAS VERY LOUD. I WAS GOING TO BRING IT TO A DEALERSHIP TO GET IT CHECKED OUT THE NEXT DAY, BUT THE VAN WOULD NOT START. I HAD IT TOWED TO THE CLOSEST DEALER AND THEY LOOKED AT IT THE NEXT DAY AND TOLD ME THAT THE ENGINE HAD BLOWN. THEY TOLD ME TO CONTACT CHRYSLER AS THEY WOULD TOO. I DID AND THEY TOLD ME IT WAS NOT GOING TO BE COVERED DUE TO LACK OF MAINTENANCE. THEY WANTED OIL CHANGE RECORDS AND I DID SOME MYSELF BUT HAD 3 FROM A LOCAL REPAIR SHOP. THEY WANTED 2 MORE AND I COULD NOT SUPPLY THESE AS I HAD DONE THEM MYSELF. I DID HAVE A RECEIPT FOR THE OIL I ADDED IN LAST JULY, BUT THAT WAS IT. I HAVE ABOUT 37,000-38,000 MILES ON THE VAN. THE DEALERSHIP WANTS ME TO PAY FOR THE TEAR DOWN OF THE ENGINE EVEN THOUGH I WAS TOLD THE FIRST WEEK THAT CHRYSLER HAD OK'D THE TEAR DOWN TO FIND THE PROBLEM. NOW THE DEALERSHIP CALLED ME AND WANTS ME TO PAY FOR A TEAR DOWN SO THEY CAN LOOK INTO WHY IT BROKE. I TOLD THEM , YOU ALREADY TOLD ME THAT YOU HAD THE OK TO DO THIS AND IT SHOULD BE ALREADY DONE. I WENT TO THE DEALERSHIP AND THE VAN WAS ON THE HOIST AND WAS PARTICULARLY DISASSEMBLED. THE DEALERSHIP WANTS ME TO PAY FOR THE TEAR DOWN AND A NEW ENGINE THAT WILL COST ALMOST $5,000. I HAVE IT DOCUMENTED ON AT LEAST ONE OIL CHANGE THAT IT HAD USED 2 QUARTS OF OIL BETWEEN CHANGES. I HAD NO LEAKS BELOW MY VAN SO I WAS UNAWARE THAT THIS ENGINE WAS EATING OIL. OTHER THAN HAVING TO ADD SOME EVERY MONTH. MORE IF YOU NEED IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198861August 8, 2007
TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE VEHICLE HAS GOOD RIDE TIRES, SIZE 225/60R/16 (NA). WHILE DRIVING 65 MPH, THE VEHICLE SHOOK VERY BADLY. THE CONTACT HAD TO SLOW DOWN AND PULL THE VEHICLE TO THE SIDE OF THE ROAD. THE MECHANIC STATED THAT THE PASSENGER SIDE REAR TIRES HAD A ROUND IN THEM AND COULD NOT BE REPAIRED. THE CURRENT MILEAGE WAS 34,500 AND FAILURE MILEAGE WAS 34,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185818March 7, 2007
ENGINE AND ENGINE COOLING
2004 DODGE GRAND CARAVAN CUSTOMER HAS CONCERNS WITH THE TIMING BELT**NAR**CC THE CRANK WAS UNDERSIZED ON THE BEARINGS AND THE BEARINGS WERE UNDERSIZED CREATING A LARGE GAP BETWEEN THE BEARINGS AND THE CRANK WHICH WAS CAUSING THE NOISE KNOCKING NOISE IN THE ENGINE. A FOREIGN PIECE OF METAL WAS FOUND UNDER THE MAIN BEARING CAP WHICH CAUSED EXTRA CLEARANCE. AND THE CRACK WAS ONLY TOUCHING TWO-THIRDS OF THE BEARING SURFACE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184065March 2, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
BOTH OF THE SLIDER DOORS ARE IMPOSSIBLE TO OPEN FROM THE INSIDE THE VEHICLE. I HAVE TO PHYSICALLY GET OUT OF THE VEHICLE AND OPEN THEM FROM THE OUTSIDE. IT SEEMS THAT THIS HAPPENS AFTER THE CAR HAS BEEN SITTING IN THE SUN ALL DAY. I BROUGHT IT TO MY DEALERS ATTENTION, BUT ALL THAT COULD BE EXPLAINED IS THE LATCH INSIDE MUST HAVE SWELLED. I FEEL THAT THIS IS A VERY DANGEROUS PROBLEM, BECAUSE IN THE EVENT OF AN ACCIDENT HOW ARE PEOPLE SUPPOSED TO OPEN THE DOORS, IF NEEDED. SINCE I HAVE MOVED FROM MICHIGAN TO FLORIDA IT IS WORSE THAN BEFORE BEFORE, AND SOME OF MY FRIENDS HAVE REFUSED TO DRIVE IN THE VEHICLE FOR THAT REASON. I HAVE LOOKED AT BOTH OF THE DOORS, BUT I CAN'T TELL HOW THE LOCK MECHANISM WORKS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182115February 9, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
REAR POWER LIFTGATE ON 2004 DODGE GRAND CARAVAN FREEZING IN OPEN POSITION. 1ST HAPPENED WHEN VEHICLE WAS 6 MO. OLD. DODGE REPLACED LATCH AND RESET DOOR MOTOR. 2 1/2 YRS LATER SAME PROBLEM AND SAME RESOLUTION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175943December 12, 2006
SERVICE BRAKES, HYDRAULIC
REPLACED FRONT BRAKES ON 2004 DODGE GRAND CARAVAN FOR THE FIRST TIME ON 8/31/05 WHEN MILEAGE WAS AT 39,320. ROTORS WERE ALSO RESURFACED AT THIS SAME TIME. ON 4/22/06 AT 46,806 MILES BRAKES HAD TO BE REPLACED AGAIN, WHICH WERE WORN DOWN METAL TO METAL (IN ONLY 7K MILES). FRONT PASSENGER SIDE BRAKE ROTOR WAS BAD, AND HAD TO ALSO BE REPLACED FROM THE FRONT BRAKE PROBLEM. BOTH FRONT BRAKE CALIPERS HAD TO ALSO BE REPLACED AT THIS TIME DUE TO THE ROTORS AND BRAKES. (VERY EXPENSIVE!!) ON 7/6/06 AT 49,179 MILES, THE FRONT BRAKES WERE VERY SHAKY, AND THE FRONT ROTORS WERE SLIGHTLY WARPED, AND HAD TO BE RESURFACED AGAIN. ON 10/17/06 AT 52,762 MILES, ROTORS HAD TO BE RESURFACED AGAIN, SINCE THEY WERE WARPED AGAIN. FRONT BRAKES WERE DONE AGAIN ON THE VEHICLE, A LITTLE OVER 6K MILES FROM THE MOST RECENT BRAKE REPLACEMENT. ON 12/11/06 AT 54655 MILES, THE DEALER COULD NOT FIND THE PROBLEM, BUT DECIDED TO REPLACE BOTH FRONT AND BACK BRAKES. STATED PAD SHIMS WERE JAMMED AGAIN ADAPTER BRACKET, ROTORS WERE WARPED BADLY, REAR BRAKES WERE OUT OF ADJUSTMENT, RATTLE CLIP MISSING. VAN AT THIS TIME ALSO HAD A BAD PULSATION WHEN BRAKING. DEALER STATES PAD SHIMS WERE LOOSE ON PADS AND NOT ALIGNED PROPERLY. FRONT ROTORS RESURFACED, AND INSTALLED NEW FRONT BRAKE PADS. REAR BRAKES RE-LINED/REPLACED, REAR DRUMS RESURFACED AND REPLACED SHOES. DEALER STILL CANNOT FIND WHAT IS ACTUALLY WRONG WITH THE VEHICLE THAT THE BRAKES NEED TO BE REPLACED SO FREQUENTLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175960December 12, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
DT*: THE CONTACT STATED THE FACTORY BRAKES WERE REPLACED AND THE ROTORS WERE RESURFACED, AT 39,320 MILES. ON 4/22/06, THE BRAKE PADS, ROTORS AND BRAKE CALIPERS WERE REPLACED AT 46,806 MILES. THEN ON 7/06/06, AT 49,179 MILES, THE WARPED ROTORS WERE RESURFACED. ON 10/17/2006, AT 52,762 MILES, THE ROTORS WERE RESURFACED AND THE BRAKE PADS WERE REPLACED AGAIN. THEN ON 12/11/2006, AT 54,655 MILES, THE FRONT AND REAR BRAKES WERE REPLACED. THE BRAKE SHIMS WERE FOUND TO BE JAMMED AND THE ROTORS WERE WARPED AGAIN. THE BRAKE PROBLEM WAS NOTICEABLE WHILE BREAKING AT 15 MPH. THE MANUFACTURER WAS NOT NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168654September 19, 2006
STRUCTURE:BODY:DOOR
DT*: THE CONTACT STATED AFTER DEPRESSING THE POWER SLIDING DOOR BUTTON OR USING THE POWER KEY FOB, THE RIGHT SLIDING DOOR CLOSED, BUT LATER BECAME AJAR WITHOUT WARNING. THIS FAILURE DID NOT OCCUR WHEN THE DOOR WAS MANUALLY SHUT. THE VEHICLE WAS INSPECTED BY A DEALER WHO DUPLICATED THE PROBLEM, BUT WAS UNABLE TO DETERMINE WHAT COMPONENT OF THE SLIDING DOOR WAS DEFECTIVE. THE MANUFACTURER WAS NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161876July 8, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 DODGE GRAND CARAVAN SXT V6-3.8L WITH APPX 24,000 MILES ROUGH IDLE CONDITION WHILE STOPPED WHEN TRANSMISSION IS IN DRIVE THAT MULTIPLE DEALERS CANNOT DUPLICATE WITH COMPUTERS, BUT CAN DUPLICATE WHEN SITTING IN THE AUTOMOBILE. ONE SERVICE MANAGER STATED THAT THE PROBLEM EXISTS ON ALL 2004 GRAND CARAVANS WITH THE 3.8L ENGINE. SPARK PLUGS AND WIRES HAVE BEEN REPLACED, AND PCM HAS BEEN FLASHED TO NO AVAILABLE. IF THE PROBLEM IS SO COMMON, THEN WHY ISN'T THEIR A RECALL ON THIS?*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154334April 1, 2006
ELECTRICAL SYSTEM
3 MONTHS AFTER BUYING MY VAN THE DRIVERS DOOR IS GIVING A HEAVY SHOCK. THIS LED UP TO THE REPLACEMENT OF THE BODY CONTROL MOD (BCM). MY CAR WAS REPAIRED BUT AFTER 11 MONTHS THE SAME PROBLEM HAPPENED AND DODGE WILL NOT COVER IT. THE SYMPTOMS ARE AS FOLLOWS THE DRIVERS DOOR LOCK SWITCH DOES NOT LOCK BUT WILL UNLOCK ALL THE OTHER SWITCHES ARE FINE . *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151517March 1, 2006
EQUIPMENT, STEERING:LINKAGES:TIE ROD ASSEMBLY
TIE RODS ARE WEARING OUT VERY RAPIDLY. AT 25500 MILES, THE DEALER IS REPLACING TIE RODS FOR THE SECOND TIME. THEY ADMIT THERE HAS BEEN A BIT OF A PROBLEM WITH THEM. THEIR OWN COURTESY VAN HAD NEW TIE RODS AND BALL JOINTS BEFORE 25000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140944October 27, 2005
SUSPENSION:FRONT, STEERING:RACK AND PINION, SUSPENSION:FRONT:MACPHERSON STRUT
DT: THE CONTACT STATED THAT THE FRONT SWAY BAR VIBRATED T CAUSING AN OVERALL ROUGHNESS WHILE DRIVING. THE CONTACT TOOK VEHICLE TO A DEALER, WHO REPLACED THE SWAY BARS. ALSO, THE DEALER REPLACED THE STEERING RACK AND UPPER STRUT BEARING. NO FURTHER PROBLEMS SINCE THIS REPAIR WAS PERFORMED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140671October 24, 2005
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING:ENGINE, VISIBILITY:REAR WINDOW WIPER/WASHER
WE HAVE HAD NUMEROUS AND REPEAT PROBLEMS WITH OUR 2004 DODGE GRAND CARAVAN AND WE GET NO HELP FROM THE DEALER OR THE MANUFACTURER. THE MAIN COMPLAINT THAT IS MOST CONCERNING IS OUR BRAKES AS WE HAVE HAD TO REPLACE THEM 3 TIMES IN LESS THAN A YEAR. WE HAVE TERRIBLE SHAKING, VIBRATION AND GRINDING. THE VEHICLE HAS PULLED TO THE RIGHT FROM THE MOMENT WE PURCHASED IT, I THOUGHT IT WAS OUT OF ALIGNMENT BUT THEY HAVE NOT BEEN ABLE TO CORRECT THE PROBLEM ALTHOUGH IT HAS BEEN IN SEVERAL TIMES. COINCIDENTALLY IT IS THE RIGHT SIDE THAT WEARS MORE THAN THEN LEFT. UPON TAKING IT TO AN AAA APPROVED AUTO CENTER AND ASE IT WAS FOUND THAT THE CALIPERS HAVE BEEN BINDING AND THE ROTORS WERE TOO THIN TO MACHINE. WE HAVE KEPT THE PARTS THAT THE REPAIR SHOP REMOVED SO THAT THE CONDITION AND WEAR CAN BE DOCUMENTED PHYSICALLY SHOULD A REPRESENTATIVE OF DODGE WISH TO SEE THE ACTUAL PARTS. WE PAID OVER 32,000 FOR THIS VEHICLE 18 MONTHS AGO AND IT CONSISTENTLY UNDER PERFORMS AND AS MENTIONED ABOVE HAS HAD SEVERAL MECHANICAL PROBLEMS BUT THE RELIABILITY OF THE BRAKING SYSTEM IS MORE THAN INCONVENIENT AND EXPENSIVE, IT IS A SAFETY CONCERN. I DO NOT TRUST THE DEALERSHIP TO CORRECTLY DIAGNOSE AND THE DEALERSHIP AND MANUFACTURER MAINTAIN THAT THIS IS VEHICLE IS PERFORMING AS INTENDED. THEREFORE WE MUST CONCLUDE THAT THE 2004 DODGE GRAND CARAVAN IS DESIGNED TO PERFORM POORLY AND BE IN THE SHOP REGULARLY. *NM UPDATED 11/4/2005 - THE REAR WINDSHIELD WIPES HAVE BEEN REPAIRED ON TWO SEPARATE OCCASION BUT THEY STILL DON'T WORK. THE SES LIGHT ILLUMINATED AND THE VEHICLEWAS TAKEN TOT HE DEALER. THEY DIAGNOSED THE PROBLEM AND FOUND FAULT CODES FOR CYLINDER #3 MISFIRE AND MULTIPLE CYLINDER MISFIRE. THE DEALER INSTALLED SPARK PLUGS, REPLACED PLUF WIRES AND FLASHED THE PCM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140179October 18, 2005
ELECTRICAL SYSTEM
WE HAVE 2004 GRAND CARAVAN. WE HAVE AN ELECTRICAL ISSUE WHERE THE GAUGES ALL GO OUT, THE DOORS LOCKS OR DON'T WORK AND THE LIGHTS STAY ON WHEN DRIVING, WHENEVER IT FEELS LIKE IT. *NM WE HAVE HAD IT SERVICED FIVE TIMES FOR THIS ISSUE, CHANGING THE CONTROL MODULE AS WELL AS CODES AND OTHER ITEMS AND IT IS NOT FIXED AND NOW CONSIDERED AS A "LEMON". THE DEALERSHIP WHICH IS DOING THE SERVICING IS OFFERING US A NEW VEHICLE WITH A STANDARD TRADE IN VALUE. WE FIND THIS UNACCEPTABLE AND KNOW OUR STATES LEMON LAWS AS WELL AS I AM IN THE MILITARY AND FIND THIS A SAFETY ISSUE FOR MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136894September 19, 2005
TIRES:SIDEWALL
2004 DODGE GRAND CARAVAN...14500 MILES ON VEHICLE ALL TIRES ROTATED ACCORDINGLY. THE SIDEWALL ON ALL FOUR GOOD YEAR TIRES HAVE GIVEN WAY. THE MECHANIC SAID ALL THE TIRES MUST BE REPLACED, AS IT WOULD BE VERY DANGEROUS TO DIVE THIS VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136693September 6, 2005
SEAT BELTS
2004 DODGE GRAND CARAVAN SE DEVELOPED PROBLEMS WITH THE SEAT BELT ON THE FRONT PASSENGER SIDE OF THE VEHICLE. ***NO ANSWER REQUIRED***. *MR THE SEAT BELT COULD NOT BE PULLED OUT OF IT'S HOUSING. THE CONSUMER TRIED SEVERAL TIME BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TAKEN TO A DODGE DEALER BUT THEY COULD NOT DUPLICATE THE PROBLEM. SINCE THE DEALER COULDN'T DUPLICATE THE PROBLEM THEY REFUSED TO REPLACE THE SEAT BELT FREE OF CHARGE. THE CONSUMER PAID OUT OF POCKET TO HAVE A NEW SEAT BELT INSTALLED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124555August 12, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
DT: CONSUMER'S WIFE WAS DRIVING NEAR HOME AND LOST POWER STEERING AND POWER BRAKES. SHE WAS ABLE TO STOP THE VEHICLE BY STANDING ON THE BRAKES. THE DEALERSHIP WAS CALLED AND THEY PICK UP THE VEHICLE. THEY REPLACED THE SERPENTINE BELT AND PULLEY. A YEAR LATER WHILE DRIVING ON THE INTERSTATE THE SERPENTINE BELT FELL OFF AGAIN IN THE MIDDLE OF HEAVY TRAFFIC. THE CONSUMER HAD TO PULL TO THE SIDE OF ROAD. THE DEALER WAS CALLED AND THEY DETERMINED THAT THE SERPENTINE BELT AND PULLEY HAD BROKEN AGAIN. IT WAS REPAIRED. CALLED THE MANUFACTURER TO REPORT THE PROBLEM. THE MANUFACTURER SAID THAT THERE WAS NOTHING THEY COULD DO ABOUT IT. NO MORE PROBLEMS AS OF YET. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129007July 17, 2005
VISIBILITY:WINDSHIELD
MY CONCERN IS WITH MY SUN-VISORS ON MY VEHICLE,,THEY WILL NOT STAY UP AGAINST WINDSHIELD ,THEY STAY ABOUT THE 5 O'CLOCK POSITION,,DEALER SAYS ALL GRAND CARAVANS ARE LIKE THIS,,NOW WITH THIS SUN-VISOR AT THE 5O'CLOCK POSITION AND YOU ARE A TALL PERSON , IT PARTIALLY BLOCKS YOUR VIEW OF THE ROAD AHEAD OF YOU , SO YOU CHOICE IS TO NOT USE THE SUN-VISORS OR PEAK UNDERNEATH THEM WHILE YOU ARE DRIVING...OF COURSE IF YOU ARE 5' TALL THIS WOULD NOT EFFECT YOU BUT IF YOU ARE SAY OVER 5'10" COULD/WOULD BE A PROBLEM...THANKS FOR YOUR TIME,,,LARRY MILLOY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128923July 15, 2005
ELECTRICAL SYSTEM
DT: ON JULY 14, 2005 THE VEHICLE QUIT IN THE MIDDLE OF HIGHWAY. WAS ABLE TO GET IT RESTARTED, AND WA STAKEN TO THE DEALER, WHO INDICATED IT WAS A COMPUTER PROBLEM. THE COMPUTER CONTROLLE DTHE ELECTRONIC FUNCTION OF THE VEHICLE. BEFORE IT HAD SLIPPED INTO NEUTRAL ONCE IN JULY OF 2003. ALSO, ONCE BEFORE ICAME OUT TO START IT AND IT WOULD NOT START. IT DID NOT TURN OVER OR MAKE ANY TYPE OF NOISE . THIS WAS IN DECEMBER OF 2004.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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