Dodge Grand Caravan Complaints (2001)

298 consumer complaints on file.

#10193287June 13, 2007
EXTERIOR LIGHTING:HEADLIGHTS
LEFT HEADLIGHT WORKED ON LOW, RIGHT HEADLIGHT WORKED ON HIGH. THEY DID NOT WORK TOGETHER AT THE SAME TIME. OUR DEALER REPLACED THE FCM AND MADE SEVERAL OTHER ATTEMPTS. THEN THEY INSTALLED "OP PDC FOR HEADLIGHT PROBLEM THAT WA S LISTED ON THE WORKORDER UNDER LABOR. UNDER PARTS IT SAID FP NUMBER 55102969-AB BLOCK NON 8015009" THERE WAS A FORUM THAT INDICATED THISWAS A WIDESPREAD ISSUE. ITWAS COSTLY FOR THE OWNERS AS THE DEALERS WERE PLAING "HIT AND MISS" ON THIS:. TTP://WWW.TOPIX.NET/FORUM/AUTOS/DODGE-GRAND-CARAVAN/TFGKS9O3LLH1ABOBM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192639June 7, 2007
STEERING
I HAVE HAD AN ONGOING PROBLEM WITH MY STEERING SINCE LATE MARCH INMY2001 DODGE GRAND CARAVAN SPORT MINIVAN. WHEN IN REVERSE IT IS DIFFICULT TO TURN THE WHEEL,WHEN IN DRIVE ON OCCASION IT IS DIFFICULT. I TOOK THE VAN TO A LOCAL DODGE SERVICE CENTER AND WAS TOLD THERE IS A PROBLEM WITH THE POWER STEERING PUMP. IT ISNT PUTTING OUT ENOUGH PRESSURE,THE FLUID IS CONTAMINATED AND EVERYTHING NEEDS TO BE REPLACED. I CALLED MY EXTENDED WARRANTY PROVIDER AND THEY WILL NOT COVER THE COSTS DUE TO THE CONTAMINATION IN THE LINES. THEY SAID THAT IS WHAT CAUSED THE FAILURE AND DODGE MINIVANS FROM SEVERAL YEARS HAVE HAD A RECALL DUE TO THIS PROBLEM. BUT MY YEAR HAS NOT HAD A RECALL. I CALL THE SERVICE DEPT WHERE MY VEHICLE IS AND THEY SAY THE SAME THING ONCE AGAIN...THERE IS CONTAMINATION IN THE LINE IT COULD BE PIECES OF FAULTY HOSES BUT THEY DONT REALLY KNOW WHAT IT IS. THERE HAD BEEN RECALLS ON OTHER VEHICLES FOR THIS REASON, DODGE MINIVANS ARE KNOWN TO HAVE POWER STEERING ISSUES BUT MY SPECIFIC VEHICLE HAS NOT HAD A RECALL. THEY RAN THE VIN TO SEE IF ANYTHING WAS L ISTED IN RECALLS. I CALLED CHRYSLER CUSTOMER SERVICE AS I WAS DIRECTED TO DO TO SEE IF THEY CAN DO ANYTHING TO HELP. THEY TOOK MY NAME,INFO,ETC AND ONCE AGAIN RAN THE VEHICLE VIN AND SAID AT THIS TIME THEY ARE CHOOSING NOT TO HELP WITH THE REPAIRS ON THIS VEHICLE EVEN THOUGH THEY KNOW THERE HAVE BEEN RECALLS ON OTHER YEARS WITH THE SAME PROBLEMS/SYMPTOMS I AM HAVING. THEY DOCUMENTED IN THE COMPUTER AND STATED SHOULD THERE BE A RECALL THEY WILL CONTACT ME FOR POSSIBLE REIMBURSEMENT HAVE A NICE DAY. I WAS STILL ANGRY AND CALLED BACK ASKING TO TALK TO A SUPERVISOR AND AFTER 15 MIN OF ARGUING WITH A CUSTOMER SERVICE REPOVER WHAT SHE WAS READING ABOUT MY CASE AND WITH HER TELLING ME THEY DO HAVE THE RIGHT TO MAKE THIS DECISION ABOUT NO REPAIRS WITH NO SUPERVISOR STEPPING IN SHE AGREED TO LOOK TO SEE IF A SUPERVISOR WAS AVAILABLE. I NEVER SPOKE TO ANYONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191616May 24, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2001 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS ILLUMINATE INTERMITTENTLY. THE VEHICLE HAS BEEN TO THE DEALER ON THREE OCCASIONS FOR THIS FAILURE. SHE STATED THAT HER RADIO AND ABS LIGHT ARE CURRENTLY EXPERIENCING THE SAME FAILURE. THE ABS LIGHT IS CONSTANTLY ILLUMINATED AND THE RADIO ACTIVATES APPROXIMATELY ONCE PER MONTH FOR TWO HOURS. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 95,000 AND FAILURE MILEAGE WAS 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189800May 4, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
MY MINIVAN WAS IN PARK WITH THE ENGINE RUNNING WHILE I DELIVERED A PACKAGE TO A NEIGHBOR DURING A THUNDER, LIGHTNING, RAIN STORM. THE VAN JUMPED INTO GEAR, RACED FORWARD AND PINNED ME TO THE NEIGHBOR'S DOOR FOR MORE THAN AN HOUR BEFORE BEING RESCUED. I SPENT SEVERAL DAYS IN THE INTENSIVE CARE UNIT OF A HOSPITAL WITH A SEVERE CRUSH INJURY AND HIP SPRAIN TO MY RIGHT LEG. WHEN THE CAR WAS EXAMINED BY MY DEALER/MECHANIC, NOTHING REGISTERED ON THE COMPUTER. I HAVE LOCATED AT LEAST 2 OTHER INSTANCES OF THIS MAKE, MODEL, YEAR JUMPING INTO OR OUT OF GEAR, WITH INJURIES. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10188381April 19, 2007
AIR BAGS
TL*THE CONTACT OWNS A 2001 DODGE GRAND CARAVAN. THE AIRBAG LIGHTS ARE ILLIMINATING RANDOMLY. THE MECHANIC STATED THAT THE AIR BAGS WOULD NOT DEPLOY IN A CRASH IF THE LIGHT IS ILLUMINATED. THE MECHANIC REPLACED THE CLOCK SPRINGS, BUT THIS DID NOT SOLVE THE PROBLEM. THE FAILURE AND CURRENT MILEAGE WERE 85,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185480March 19, 2007
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2001 DODGE GRAND CARAVAN. WHILE DRIVING AT SPEEDS RANGING FROM 45 TO 55 MPH THE HEADLIGHTS FLICKERED. THE FAILURE MILEAGE WAS 50000. THE HEADLIGHTS WERE OPERATING NORMALLY WHEN USING LOWER BEAMS. THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE CURRENT MILEAGE WAS 55600. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183573February 26, 2007
TIRES, WHEELS:RIM
THE FRONT TIRE ON THE VAN STARTED LOSING AIR. I CHECKED TO SEE WHERE THE LEAK WAS AND FOUND TWO CRACKS IN THE WHEEL THAT WERE LEAKING. THERE IS NO SIGN OF IMPACT ON THE WHEEL AND THE CRACKS ARE NOT PARALLEL TO THE BEAD. THE CRACKS RUN 90 DEGREES FROM THE WHEEL BEAD. THESE ARE THE 17 INCH CHROME WHEELS. NO DAMAGE CAUSED BUT I WILL HAVE TO REPLACE THE WHEEL AT A QUOTED COST OF $625.00. I HAVE NOT CHECKED THE OTHER WHEELS YET.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183481February 26, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL*- THE CONTACT STATED HAD IGNITION PROBLEMS WITH THE 2001 DODGE GRAND CARAVAN. WHEN HE TRIED TO START THE VEHICLE COULDN'T GET THE KEY TO TURN IN THE IGNITION ON A NUMBER OF OCCASIONS. HE CONTACTED THE LOCAL DEALERSHIP, AND WAS INFORMED THAT THERE HAD BEEN A NUMBER OF CALLS ON THE SAME PROBLEM WITH THE SAME VEHICLE. THE CONTACT WAS INFORMED TO TAKE SOMETHING HEAVY AND TAP ON THE KEY SO THAT THE CYLINDER COULD CONNECT WITH THE KEY. THE CONTACT CALLED THE MANUFACTURER, AND THEY URGED HIM TO CALL NHTSA. THE CURRENT MILEAGE WAS 59800 ,AND THE FAILURE MILEAGE WAS 59700.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181850February 7, 2007
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHT PROBLEM EXPERIENCED OVER THE LAST 2 YEARS. WHEN DAYTIME RUNNING LIGHTS ARE ON, JUST THE LEFT LIGHT ILLUMINATES. WHEN HEADLIGHTS ARE TURNED ON, THE LEFT ONE GOES OFF AND THE RIGHT ONE GOES ON. WHEN BRIGHTS ARE ON, THEY SWITCH - LEFT GOES ON AND RIGHT GOES OFF. ONLY ONE LIGHT IS ON AT A TIME. I HAVE HAD THIS IN TO THE DEALER 4 TIMES FOR REPAIR. THEY REPLACED LAMPS, SWITCH, AND FRONT CONTROL MODULE TO NO AVAIL. NOW THEY SAY I NEED TO REPLACE THE FUSE BLOCK AND BODY CONTROL MODULE, AT A COST OF OVER $800.00. I AM NOT ALONE IN HAVING THIS PROBLEM. ACCORDING TO THE FOLLOWING WEBSITE, OVER 20 OTHERS HAVE HAD THE VERY SAME PROBLEM: HTTP://WWW.TOPIX.NET/FORUM/AUTOS/DODGE-GRAND-CARAVAN/TFGKS9O3LLH1ABOBM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180817January 26, 2007
EXTERIOR LIGHTING:HEADLIGHTS
I HAVE A 2001 DODGE GRAND CARAVAN WITH HEADLIGHT PROBLEMS. WHEN YOU TURN THE VAN ON, THE RIGHT RUNNING LAMP LIGHTS. WHEN YOU TURN THE HEADLIGHTS ON, THE LEFT HEADLIGHT LIGHTS AND THE RIGHT GOES OFF. WHEN YOU TURN THE BRIGHTS ON, THE RIGHT HEADLIGHT LIGHTS AND THE LEFT GOES OFF. I HAVE SEEN ON THE INTERNET A NUMBER OF OTHER CARAVAN OWNERS REPORTING THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177466January 2, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2001 DODGE CARAVAN POWER WINDOWS FAIL TO OPERATE PROPERLY. THE REGULATORS WERE REPLACED TWICE UNDER WARRANTY AND SINCE WE HAVE SPENT OVER $500 HAVING THE REGULATORS REPLACED AND, ONCE AGAIN, THE WINDOWS ARE NOT WORKING! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177038December 27, 2006
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
OUR BACK LATCH ON OUR DODGE GRAND CARAVAN DOES NOT RELEASE ENOUGH TO LET THE AUTOMATIC LIFT GATE OPEN. THE DEALER CLEARED THE CODE AND SAID IT WORKED, BUT IT DOES NOT FULLY RELEASE AND THE AUTO LKIFT GATE FAILS EVERYTIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175652December 9, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WE HAVE A 2001 DODGE GRAND CARAVAN, THE DRIVER'S SIDE WINDOW ROLLS DOWN, BUT WILL NOT ROLL UP VERY WELL. IT'S 95% BROKEN...IN OTHER WORDS, WE COULD DRIVE FOR HOURS AND TRY TO ROLL IT UP AND IT WILL NOT...THIS HAS HAPPENED MANY TIMES AND NO ONE HAS EVER BEEN HURT, BUT I DON'T THINK IT SHOULD HAVE TO COME TO THAT TO GET A RECALL ORDERED. I'VE SEEN COUNTLESS FORUM POSTS WITH PEOPLE HAVING THE SAME PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174222November 25, 2006
SUSPENSION:FRONT:STABILIZER BAR
FRONT END WAS MAKING CLUNKING NOISES SINCE ABOUT 24,000 MILES,EACH TIME I WENT TO THE DEALER SINCE THEN IT WAS BROUGHT UP, BUT NOTHING FOUND BY THEM. FINALLY AT 44,070 THEY LOOKED ONCE AGAIN AND (NOW THAT MY WARRANTY WAS OVER) THEY FOUND THAT MY FRONT SWAY BAR LINKS AND BUSHINGS WERE BAD AND REPLACED. CHRYSLER DID GOODWILL THE REPAIR UNDER EXTENDED WARRANTY BUT I STILL HAD TO PAY $100 FOR THE DEDUCTIBLE (WHICH SHOULD HAVE BEEN COVERED UNDER MY PREVIOUS WARRANTY WORK WHEN I PAID THE $100 AND THEY DIDN'T DO THE WORK UNTIL I CALLED CHRYSLER AFTER I ALREADY LEFT AND HAD TO GO BACK). I DO THINK IT WAS WAY TOO SOON TO HAVE FRONT END SWAY BAR PROBLEMS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174224November 25, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM
METAL COOLANT LINES GOING TO REAR HEATER FAILED. COMPLETELY ROTTED/RUSTED OUT ($400 IN PARTS/LABOR). VEHICLE ONLY HAD 41931 MILES ON IT. SOULD BE FILED UNDER AIR CONDITIONER, HEATER, VENTILATION BUT THERE WAS NO CAT. FOR IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174226November 25, 2006
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
SINCE 8/25/04 30153 MILES I HAVE HAD LIGHT SWITCH PROBLEMS. FIRST IT WAS THE INTERIOR LIGHTS THAT WOULD TURN ON AND OFF ALL THE TIME. DEALER SAID SWITCH WAS WORKING NORMAL.(IT WAS LIKE AN OLD RADIO VOLUME SWITCH THAT MADE NOISE, IF YOU KEPT MOVING THE SWITCH IT WOULD BET BETTER FOR A WHILE AND THEN START UP AGAIN)THEN 2/14/06 41931 MILES MY HEADLIGHTS STARTED TO FLICKER WHEN I HAD THE LIGHTS ON (THE HEADLIGHT AND DIMMER ARE ALL IN ONE UNIT) AND THE DEALER DID TSB 08-005-04 (WHICH DOESN'T EVEN APPLY TO MY VEHICLE) AND CHARGED ME $41.50. FINALLY ON 9/7/06 46022 MILES IT STARTED AGAIN AND I DROVE RIGHT DOWN SO THE DEALER COULD ACTUALLY SEE IT WHILE IT HAPPENED AND THEY DID WITNESS THE PROBLEM AND MADE AN APPOINTMENT. OF COURSE THE TECH. THAT WITNESSED IT WAS ON VACATION WHEN IT WENT IN FOR THE APPT. AND THEY COULDN'T DUPLICATE THE PROBLEM AGAIN, AFTER SPEAKING WITH THE DEALERSHIP THEY REPLACED THE SWITCH AND CHARGED ME $100 FOR MY DEDUCTIBLE WHICH SHOULD HAVE BEEN COVERED UNDER MY REGULAR WARRANTY IF THEY FIXED IT RIGHT IN THE FIRST PLACE BACK IN 2004 OR EVEN IN 2006 THE 2ND TIME IT WAS IN AND ALSO PAID THE $100 FOR OTHER WARRANTY WORK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171996October 27, 2006
AIR BAGS:FRONTAL
I REAR ENDED A VEHICLE IN OCTOBER AND MY AIR BAG DID NOT DEPLOY. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10171799October 25, 2006
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS ON 2001 DODGE GRAND CARAVAN OPERATE ERRATICALLY OVER THE PAST MONTH. WHEN DAYTIME RUNNING LIGHTS ARE ON ONLY LEFT HEADLIGHT ILLUMINATES. WITH HEADLIGHT SWITCH ON ONLY RIGHT HEADLIGHT ILLUMINATES. WHEN HIGH BEAM IS SELECTED, ONLY LEFT HEADLIGHT ILLUMINATES. WIRING AND SWITCHES HAVE BEEN ELIMINATED AS POSSIBLE FAULTS, CONTROL MODULES ARE SUSPECTED. INTERNET FORUM AT HTTP://WWW.TOPIX.NET/FORUM/AUTOS/DODGE-GRAND-CARAVAN/TFGKS9O3LLH1ABOBM SUGGESTS OTHER ARE EXPERIENCING IDENTICAL ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170302October 9, 2006
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS FLASH OFF AFTER 5 MIN. OF DRIVING. THEY COME BACK ON BUT HAVE PROGRESSIVELY BEEN GETTING WORSE. FLASHING ON AND OFF THREE TIMES THEN BACK ON OR CONTINUING TO FLASH ON AND OFF. A MECHANIC LOOKED AT IT AND CAN NOT FIND THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169900October 3, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL TANK LEAKS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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