Dodge Grand Caravan Complaints (2000)

443 consumer complaints on file.

#10277205July 17, 2009
ENGINE AND ENGINE COOLING
WHILE TRAVELING THIS PAST WINTER A SNOW PLOW RAN ME INTO A PILE OF SNOW IN THE MIDDLE OF THE ROAD. IMMEDIATELY AFTER THIS HAPPENED THE SERPENTINE BELT SLIPPED OFF. AFTER HAVING THIS PROBLEM FIXED THE SERPENTINE BELT THEN SLIPPED OFF SEVERAL MORE TIMES BEFORE I FOUND A PART CALLED A PULLEY BRACKET TO PUT ON BECAUSE THERE IS NO COVER ON THE SERPENTINE BELT TO PREVENT THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276910July 15, 2009
AIR BAGS
CAMPAIGN I 04V480000, ACTION NUMBER EA04013. I CURRENTLY HAVE A NON FUNCTION AIRBAG AND HORN IN MY 2000 GRAND CARAVAN. I HAVE CALLED TWO LOCAL DEALERS THAT HAVE BOTH SAID I AM COVERED UNDER THE ABOVE RECALL, HOWEVER, THE REQUIRED PART HAS NO DATE FOR RE-STOCK. INTERESTINGLY, I CAN FIND THE PART WIDELY AVAILABLE ON THE INTERNET. SO I AM DRIVING A VEHICLE WITH A NON-FUNCTIONING AIR BAG, THAT WILL NOT PASS INSPECTION. SO I SEE IT AS CHRYSLER HAS FOUND A SIMPLE WAY TO AVOID CORRECTING A MANDATED RECALL SIMPLY BY NOT HAVING THE PART AVAILABLE TO THEIR DEALERS. IS THERE ANYTHING THAT CAN BE DONE ABOUT THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276179July 9, 2009
AIR BAGS
DEAR SIR'S, I MADE AN APPOINTMENT AND WENT TO THE DODGE DEALERSHIP TO HAVE A RECALL DEFECTIVE MAINTENANCE PERFORMED ON THE CLOCK SPRING IN MY 2000 DODGE GRAND CARAVAN, WHICH HAS MADE MY DRIVER SIDE AIRBAG INOPERABLE. THEY ADVISED ME THAT THE PART IS NOT IN STOCK AND THAT THERE ARE OVER 6,000 ON BACK ORDER. THEY GAVE ME A PHONE NUMBER TO CALL SO THAT COULD GET A REFERENCE AND OR CASE NUMBER. I WAS ADVISED THAT BY DOING THIS I WOULD BE COVERED. IS THERE FURTHER NEED FOR ANY OTHER ACTIONS ON MY PART? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269917May 26, 2009
ENGINE AND ENGINE COOLING
I WAS DRIVING MY 2000 DODGE GRAND CARAVAN TO RUN TO THE STORE. WHILE DRIVING PEOPLE WERE JUMPING UP AND DOWN WAVING. AFTER SEEING THE THIRD OR FOURTH PERSON I REALIZED SOMETHING MUST BE WRONG. I ROLLED DOWN WINDOW AND THEY WERE SCREAMING YOUR VAN IS ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND FIRE INVESTIGATOR PRESENT STATED I WAS EXTREMELY LUCKY ONE MORE PUSH ON THE GAS COULD OF BLOWN MY VAN UP. HE STATED ENGINE MALFUNCTION WAS THE CAUSE OF THE FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10263321March 28, 2009
SUSPENSION:FRONT
FRONT STRUT UPPER SUPPORT TOWER RUSTED OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262601March 20, 2009
SUSPENSION:FRONT
STRUT TOWER ON 2000 DODGE GRAND CARAVAN RUSTED THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260560March 3, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM, FUEL SYSTEM, GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY
VAN STOPS FOR NO APPARENT REASON. JUST STARTED IN SUMMER HEAT. TRANSMISSION ACTED UP, HAD IT SERVICED---NOW TRANSMISSION MADE HUGE NOISE, NO REVERSE, LOUD WHINING, ALL GOING OUT. LOUD SQUEAKS IN SUPPORTS, BRAKES REPLACED BUT STILL SQUEALING EVEN WHEN PEDAL NOT PUSHED. HORRIBLE FOGGING PROBLEMS, HAVE HAD TO PULL OVER AND WIPE WINDOWS INSIDE AND OUT WHEN RAINING. ALMOST WRECKED WHEN VEHICLE STOPPED IN TRAFFIC. CAN'T SEE DUE TO FOGGING WHEN RAINING. JUST AN ACCIDENT WAITING TO HAPPEN---GOING TO THE JUNK YARD. MANUFACTURER NEEDS TO OWN UP TO PROBLEMS. WON'T OWN ANOTHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260236February 27, 2009
STRUCTURE, SUSPENSION:FRONT
DODGE CARAVAN HAS CORROSION IN FRONT STRUT TOWER. THIS IS A UNIBODY FRAME. WAS TOLD BY A CHRYSLER EMPLOYEE THAT THIS IS A COMMON PROBLEM AND RARELY DOES CHRYSLER ASSIST WITH REPAIRS. ON OCT 14, 2002 CHRYSLER ISSUED A TSB REPORT #23-044-02, STATING ISSUE WITH LEFT AND RIGHT STRUT TOWERS AND THE CORRECTION OF THE CONDITION. CHRYSLER IS AWARE OF THIS POTENTIALLY DANGEROUS ISSUE AND CHOOSES TO IGNORE IT. AFTER PHONING CHRYSLER THEY WILL NOT ASSIST ME IN THE REPAIR OF THE VEHICLE. I WAS TOLD BY CHRYSLER CUSTOMER SERVICE THAT UNTIL SOMETHING HAPPENS OR BREAKS THEY WILL NOT CORRECT PROBLEM. IF THE STRUT TOWER COMPLETELY BREAKS AS IT WILL, IT WILL RENDER THE VEHICLE INOPERABLE AND POSES A SIGNIFICANT DANGER TO PERSONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256811January 29, 2009
AIR BAGS, VISIBILITY:GLASS, SIDE/REAR
2000 GRAND CARAVAN RECALL FOR CLOCKSPRING. CONSUMER STATES THAT HE MAILED TWO DIFFERENT LETTERS WITH A COPY OF THE INVOICE FOR REIMBURSEMENT BUT NEVER RECEIVED A REPLY. *NJ THE CONSUMER STATED WHEN THE AIR BAG LIGHT STAYED ON, THE HORN, THE CHIMES FOR THE LIGHTS AND THE IGNITION DID NOT WORK. THE FRONT PASSENGER WINDOW REGULATOR WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254748January 12, 2009
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HEADLIGHTS NORMALLY FAILED ONE AT A TIME. THE HEADLIGHT'S FRONT CONTROL MODULE WAS REPLACED IN 2006. IN DECEMBER OF 2008, THE HEADLIGHTS FAILED WHILE DRIVING 65 MPH. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE MULTIFUNCTION SWITCH WAS THE CAUSE OF THE FAILURE. THE MULTIFUNCTION SWITCH WAS REPLACED AND CORRECTED THE ISSUE TEMPORARILY. THE FAILURE MILEAGE WAS 99,000 AND CURRENT MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249847November 25, 2008
STRUCTURE, SUSPENSION:FRONT
I OWN A 2000 DODGE GRAND CARAVAN THAT I PURCHASED NEW IN 2000, I RECENTLY HAD NEW STRUTS INSTALLED ON THE FRONT AND WAS TOLD THAT THE LEFT FRONT STRUT TOWER WAS SEVERELY RUSTED AND SHOULD BE FIXED AS SOON AS POSSIBLE. I WAS ALSO TOLD THAT THIS WAS A SERIOUS SAFETY ISSUE THAT CHRYSLER WAS AWARE OF,I DID SOME RESEARCH AND FOUND THAT THIS IS A COMMON PROBLEM WITH 1996 TO 2000 CHRYSLER MINI-VANS DUE TO A DESIGN DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249465November 21, 2008
STRUCTURE
CORROSION OF STRUT TOWERS, THIS HAS BEEN ONGOING SINCE THE VAN WAS NEW. WE IT IS COSMETIC AND IS NOT COVERED BY THE WARRANTY. FOR THE WARRANTY TO COVER IT, IT WILL NEED TO FAIL WITHIN 5 YEARS OR 100,000 MILES. WELL WE ARE PAST THAT NOW AND IT HAS FAILED. WHAT TO DO? THE DEALER CAN FIX IT BUT IT COSTS ME $1200 TO $1400. FOR AN ONGOING PROBLEM THIS IS NOT FAIR AND REASONABLE. NOT TO MENTION, MORE THAN HALF OF THE COMPLAINTS ON THIS SITE ARE OF THIS EXACT ISSUE. AND IT RUNS THROUGH MANY YEARS. DO WE NEED TO WAIT UNTIL SOMEONE IS INJURED BEFORE THIS IS CORRECTED. DODGE IS AWARE THEY HAVE EVEN MADE UP A KIT TO ASSIST WITH THIS ISSUE. IS THERE A CLASS ACTION? THIS VAN WAS $33,000. NEW IN 2000 WHEN WE PURCHASED IT. THIS IS NOT FAIR OR REASONABLE. WHO NEEDS TO BE TALKED TO GET THIS FIXED? IS THE SCOPE SO LARGE THAT THEY CAN NOT ALL BE FIXED? DO I NEED TO JUNK THE VAN BECAUSE THE REPAIR IS MORE THAN IT'S STREET VALUE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249050November 17, 2008
STRUCTURE:FRAME AND MEMBERS, SUSPENSION:FRONT
UPPER STRUT TOWERS ON OUR 2000 DODGE GRAND CARAVAN ARE RUSTING OUT STRUCTURALLY WITH ONLY 96,000 MILES. IT LOOKS IMPORTANT TO GET FIXED (WHICH I WILL) BEFORE THE FRONT END COLLAPSES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248268November 10, 2008
ENGINE AND ENGINE COOLING
SERPENTINE BELT KEEPS SLIDING OFF DURING SLIGHT MOISTURE, WHETHER RAINING, DRIZZLING OR SPLASHING UP WATER. STEERING AND BRAKE FAILURE MULTIPLE TIMES. HAD TO USE FORD WHEEL THAT HAS A "LIP" ON IT TO KEEP BELT FROM SLIPPING ANY MORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248265November 10, 2008
SUSPENSION:FRONT
2000 DODGE GRAND CARAVAN. FRONT STRUT TOWERS CORRODED AND NEEDED REPLACEMENT AT 62,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246957October 28, 2008
SUSPENSION
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP FOR NORMAL MAINTENANCE. THE MECHANIC STATED THAT THE STRUT TOWER WAS CORRODED. THE FAILURE IS DUE TO DEFECTIVE MATERIAL FROM THE MANUFACTURER. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WANTS CHRYSLER TO PAY FOR THE REPAIR. THE CURRENT AND FAILURE MILEAGES WERE 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246295October 21, 2008
STRUCTURE:BODY, SUSPENSION:FRONT
RUSTING STRUT TOWERS 2000 GRAND CARAVAN. I NOTICED RUST ON THE STRUT TOWER ABOUT A YEAR AGO. I SPRAYED UNDERCOATING ON THE TOP OF BOTH TOWERS TO PREVENT FURTHER RUST. I INSPECTED THE TOPS OF THE TOWERS THIS WEEK. BOTH THE DRIVER'S SIDE AND THE PASSENGER SIDE TOWER CONTINUE TO RUST IN SPITE OF SEVERAL LAYERS ON UNDERCOATING APPLIED OVER THE LAST YEAR. AS I WAS SERVICING THE BRAKES I DETERMINED IT WAS TIME TO REPLACE THE STRUTS ON THE FRONT OF THE VAN. KNOWING THE TOWERS ARE RUSTED ON THE TOP SIDE I INSPECTED THE UNDERSIDE OF THE STRUT TOWERS THIS AFTERNOON. A CRACK HAS APPEARED ON THE UNDERSIDE OF THE STRUT TOWER ON THE PASSENGER'S SIDE. I WILL INSPECT THE DRIVER'S SIDE TOMORROW. AFTER DOING AN INTERNET SEARCH I HAVE FOUND THE RUSTING STRUT TOWERS TO BE A VERY COMMON PROBLEM IN BOTH THE US AND CANADA. THE PROBLEM EXISTS ACROSS SEVERAL YEARS AND MODELS OF DODGE AND CHRYSLER VEHICLES. IF A STRUT RUPTURES A COMPROMISED TOWER AT HIGHWAY SPEED, LIVES CAN AND WILL BE LOST. WITH THE NUMBER OF DODGE AND CHRYSLER VEHICLES ON THE ROAD, THE POTENTIAL FOR CATASTROPHIC FAILURE IS MULTIPLIED EXPONENTIALLY. I AM SURPRISED THERE HAS NOT BEEN A RECALL ON THIS ISSUE. SOMEONE MUST BE ASLEEP AT THE WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245544October 15, 2008
STEERING
POWER STEERING FAILED, THEN BRAKES. SERPENTINE BELT WET FROM RAIN CAUSED POWER STEERING & BRAKES TO FAIL RESULTING IN VEHICLE FLIPPING ON ITS SIDE ON I-75. SERVICE DEPT SAID THAT THE POWER STEERING, ETC WAS DESIGNED TO SHUT DOWN WHEN BELT GOT WET. THIS WAS A NORMAL RAIN. VEHICLE WAS NOT IN HIGH WATER. VEHICLE WAS ULTIMATELY TOTALED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10243239September 23, 2008
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT SPORADICALLY SMELLED A STRONG ODOR OF GASOLINE COMING FROM HIS VEHICLE. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V268000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM), ALTHOUGH THE FAILURES WERE IDENTICAL. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS BETWEEN $312- $700. THE VEHICLE HAS NOT BEEN REPAIRED. HE FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 92,000 AND CURRENT MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240852September 3, 2008
STRUCTURE:BODY, SUSPENSION
MY 2000 DODGE CARAVAN VAN HAS A RUSTED SHOCK TOWER ON DRIVER SIDE DUE TO FAULTY DESIGN. THIS ISSUES HAS BEEN REPORTED ON MANY DODGE BLOG SITES.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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