Dodge Grand Caravan Complaints (1994)

199 consumer complaints on file.

#722610May 12, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE AIR CONDITIONING SYSTEM IS A REAL PROBLEM. I HAVE HAD SEVEN FAILURES. ONE OF THE COMPRESSOR FAILURES RESULTED IN A THE COMPRESSOR LOCKING UP AND MAKING THE CAR INOPERABLE IN TRAFFIC AND HEATED TO THE POINT OF BURNING INTERNAL PARTS. THIS CAR IS MADE TO CARRY CHILDREN AND HAS NO ADEQUATE VENTILATION SINCE REAR WINDOWS ONLY CRACK OPEN. WHEN AIR CONDITIONING FAILS IN THIS TYPE OF VEHICLE, IT PRESENTS A REAL PROBLEM WITH SMALL CHILDREN RIDING IN HIGH HEAT AS WE HAD TO WHEN TRAVELING IN SUMMER. THIS IS MORE THAN A DRIVER COMFORT- EXPENSIVE REPETATIVE REPAIR ISSUE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722420May 8, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
THE INTERNET IS CHOCK FULL OF CONSUMERS REPORTING PROBLEMS WITH CHRYSLER CORPORATIONS AUTOMATIC TRANSMISSIONS. WHY IS IT TAKING YOU SO LONG TO DO SOMETHING ABOUT THIS? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722097April 29, 2000
STEERING:LINKAGES:TIE ROD ASSEMBLY, POWER TRAIN:AUTOMATIC TRANSMISSION
I BELIEVE THAT THIS VAN WAS A "LEMON" FROM THE START. IT WAS PURCHASED WITH 60,000 MILES ON IT LESS THAN 2 YEARS AGO. THE DEALERSHIP, "AURORA CHRYSLER-PLYMOUTH" DID WHAT THEY CALLED A SAFETY CHECK ON IT. SOMEHOW THEY FAILED TO FIND THAT BOTH TIE ROD ENDS NEEDED REPLACED. THAT WAS WITHIN 1 MONTH OF PURCHASE. WE TOOK IT TO A MORE LOCAL DEALER FOR THE SERVICE. THEN BEFORE WE HAD 84,000 MILES ON IT, THE TRANSMISSION HAD TO BE COMPLETELY REBUILT. NOW THE ENGINE HAS FAILED E-CHECK WITH MAJOR PROBLEMS. AFTER READING ALL THE CONSUMER COMPLAINTS ON FAILED TRANSMISSIONS, I AM VERY SURPRISED THAT THERE HAS NEVER BEEN A "FORCED" RECALL ON THESE. I ALSO WONDER HOW MANY OTHER ENGINE FAILURES ARE OUT THERE, NOT BEING REPORTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860929April 25, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
CONSUMER HAD TO REPLACE OLD SERPENTINE BELT BECAUSE IT WAS CRACKED. NEW ONE KEEPS SLIPPING OFF. CONSUMER REPLACED BELT PINCHNER JUST IN CASE THAT WAS THE PROBLEM. HOWEVER, CONSUMER ENDED UP PUTTING THE OLD CRACKED BELT BACK ON & IT STAYED ON WITHOUT ANY PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860448April 17, 2000
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
SET CRUISE CONTROL ON 55MPH AND VEHICLE ACCLERATED UPT 80 MPH. DRIVER PRESSED THE BRAKES AND THE VEHICLE SLOWED DOWN. BUT THEN DRIVER TOOK FOOT OFF THE BRAKES AND VEHICLE CONTINUED TO SPEED. DRIVER HAD TO PULL OVER AND TURN OFF THE VEHICLE. THIS OCCURRENCE HAPPENED ONCE. CRUISE HAS WORKED OK SINCE. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721323April 11, 2000
STRUCTURE:BODY:DOOR
THE SLIDING SIDE DOOR EXTERIOR SUPPORT TRACK IN THE BODY PANEL IS WORN OUT. THIS CAUSES MIS-ALIGNMENT OF DOOR LATCH AND STATIONARY LATCH PIN WHILE CLOSING THE DOOR. THE LATCH JAMS ON THE HEAD OF THE LATCH PIN. DOOR APPEARS TO BE CLOSED BUT IS NOT SECURE AND COMES OPEN WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720777March 30, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
EVAPORATOR BROKE TWICE: AT 37K AND 62K MILES. BOTH TIMES THIS RESULTED IN ALL FREON BEING RELEASED INTO CABIN. DEALER AND CHRYSLER REFUSED TO PAY FOR BOTH FAILURES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551531March 23, 2000
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
REAR HEATER LINES RUPTURED CAUSING VEHICLE TO OVER HEAT. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551502March 21, 2000
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
THE HYDRAULIC LIFT ARM ON PASSENGER SIDE OF THE VEHICLE P0PPED OUT DUE TO THE LIFT SUPPORT ARM FAILURE. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858344March 13, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN DRIVING 20-30 MPH AND COMING TO A STOP, TRANSMISSION SHIFTS INTO SECOND GEAR, DECREASING DRIVER'S SPEED. ALSO, THE VEHICLE PAUSES MOMENTARILY BETWEEN SHIFTS FROM REVERSE TO DRIVE BEFORE ENGAGING, AND IT DOES NOT ALWAYS SHIFT INTO HIGH GEAR WHEN IT SHOULD. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551043February 22, 2000
STRUCTURE:BODY:DOOR
PASSENGER SIDE SLIDING DOOR GOES OFF TRACK AND IS HARD TO OPEN. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857267February 18, 2000
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
SLIDING DOOR FELL OFF WHILE OPENING. DEALER NOTIFIED, AND REPAIRS ARE BEING MADE AT CONSUMER'S COST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856032February 2, 2000
ELECTRICAL SYSTEM:IGNITION:MODULE, POWER TRAIN:AUTOMATIC TRANSMISSION, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
COMPUTER FAILED POSSIBLY DUE TO TRANSMISSION FAILING WHICH HAPPENED PRIOR. ALSO, SLIDING DOOR LATCH IS STUCK , WHICH WILL NOT ALLOW DOOR TO OPEN OR CLOSE. CAUSE IS UNKNOWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855808January 31, 2000
SUSPENSION:REAR
THERE WAS A LOUD NOISE COMING FROM THE MOTOR DUE TO THE SWAY BAR BREAKING IN HALF. DEALER HAS NOT SEEN VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855574January 27, 2000
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DRIVER'S AND PASSENGER'S DOOR HINGES BROKE, CAUSING THE DOORS TO FALL OFF WHICH MAY RESULT IN INJURIES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855619January 27, 2000
FUEL SYSTEM, GASOLINE
DRIVER STARTED TO SMELL GAS WHILE VEHICLE WAS IN MOTION. DRIVER NOTICED ABOUT A PINT OF GAS WAS LEAKING ON TOP OF ENGINE, RESULTING IN A FIRE HAZARD. CAUSE UNKNOWN. AFTER THE LAST TIME THE INCIDENT OCCURED, DRIVER SHUT VEHICLE OFF, AND WHEN TURNED BACK ON, EVERYTHING WAS NORMAL. PROBLEM HAS BOT OCCURRED SINCE. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717817January 24, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION STARTED ACTING-UP APPROX. TEN MONTHS AGO. VEHICLE DEVELOPED A SHUDDER AROUND 40 MPH WHEN TRANSMISSION WAS SHIFTING FROM DRIVE INTO OVER-DRIVE. RECENTLY, WHEN COLD, THE VEHICLE WOULD NOT MOVE WHEN PUT INTO REVERSE. UPON CONTACTING A RECOMMENDED TRANSMISSION REPAIR SHOP, I WAS TOLD THAT THESE WERE COMMON PROBLEMS WITH CHRYSLER PRODUCED MINI VANS. THEY EXPLAINED TO ME THAT THE SHUDDER WAS MOST LIKELY CAUSED BY A BROKEN SNAP-RING THAT THE MANUFACTURER MADE TOO THIN AND THE REASON THE VEHICLE WOULD NOT MOVE WHEN PUT INTO REVERSE WAS THAT THE INTERNAL SEALS WERE FAILING BECAUSE THE MANUFACTURER MADE THEM OUT OF THE WRONG MATERIAL. I UNDERSTAND THAT CHRYSLER HAS REPAIR KITS TO TAKE CARE OF THESE DEFECTS. MY QUESTION IS: IF THIS IS SUCH A COMMON PROBLEM, WHY HASN'T THERE BEEN A RECALL? WE ARE FACING A REPAIR BILL OF WELL OVER $1000 BECAUSE OF THE AMOUNT OF LABOR INVOLVED TO CORRECT PROBLEM. IS CHRYSLER DOING ANYTHING FOR CUSTOMERS REGARDING THIS SITUATION? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854209January 22, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
REPORTING A SPONTANEOUS LEAKING OF FUEL FROM PLASTIC FUEL TANKS, AND UNABLE TO RELACE/REPAIR DUE TO NATIONAL BACK ORDERS. DEALER/MANUFACTURER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717731January 22, 2000
AIR BAGS:FRONTAL
WIFE WAS GOING TO HER SECOND JOB ON GRANT AVE THIS MORNING AT 8:30AM,VERY SUNNY WITH SUN GLARE,BLACK ICE ON ROAD,WIFE HIT THE CAR IN FRONT OF HER,THAT HIT SOMEONE ELSE.MY WAE WEARING HER SEAT BELT AT THAT TIME OF THE ACCIDENT.SIR THE DRIVER-SIDE AIR BAG IN STEERING WHEEL DID NOT OPEN,NOR DID THE PASSENER - SIDE OPEN EITHER THIE THE 3RD TIME THIS AS HAPPEN. EVEN AFTER THE RECALL THE PROBLEM WAS STILL THERE AND WE DID NOT KNOW IT. WHAT IT GOING TO TAKE THE DEATH OF MY WIFE TO GET TO THE BOTTOM OF THIS ON GOING PROBLEM WITH HER MIMI-VAN SIR. WE NEED HELP, SINCE CHRYSLER CAN FIX THIS PROBLEM. IT IS NOT FAIR TO LET THIS STONE BE OVER LOOKED.PLEASE HELP US.MY WIFE DID GET HURT IN THIS ACCIDENT TODAY THANK YOU VERY MUCH THE CASON FAMILY. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#717108January 9, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
EVAPORATOR CORE AND ASSOCIATED PARTS WERE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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