Dodge Grand Caravan Complaints (2005)

996 consumer complaints on file.

#10147124January 6, 2006
SEAT BELTS:REAR/OTHER
DT: THE CONTACT STATED WHILE DRIVING THE VEHICLE THE TWO YEAR OLD CHILD WAS ABLE TO UNBUCKLE THE SEAT BELT DUE TO ITS SLACK NATURE. THE CHILD WAS LOCATED IN A BOOSTER SEAT SECURED BY THE SEAT BELT IN THE SECOND ROW SEAT ON THE DRIVER'S SIDE. WHEN CHECKING THE OWNER'S MANUAL THE CONTACT DISCOVERED IT IS A STANDARD FEATURE WITH THE VEHICLE FOR THE SEAT BELT TO ALLOW SOME SLACK. THE VEHICLE HAS NOT BEEN INSPECTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146178December 27, 2005
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
AUTOMATIC LIGHT SWITCH IS DEFECTIVE, LIGHTS COME ON AT NIGHT AND RUN BATTERY DOWN. THIS IS A 2005 CARAVAN AND ONLY 41000 MILES ON IT. THE FUEL PUMP WENT OUT TODAY. WE WERE DRIVING DOWN THE STREET AND IT JUST DIED IN THE MIDDLE OF THE ROAD, ALMOST GOT US RUN OVER. AT OVER $25000 YOU EXPECT A CAR TO LAST LONGER THAN 10 MONTHS. I WILL NOT BUY ANOTHER ONE! THE DEALER SAID AFTER 36000 MILES ITS NOT COVERED. THAT'S BULL!. NOW ITS GONNA COST US $500 OR MORE TO FIX JUST THE FUEL PUMP, NOT THE DEFECTIVE LIGHTS. THIS VAN IS A LEMON!!!!!!!!! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145409December 15, 2005
SEATS:FRONT ASSEMBLY:RECLINER
HIT FROM BEHIND AND BOTH OURS SEATS BROKE. REPORTED TO DODGE AND THEY TOLD US SEATS WERE DESIGNED TO DEFLECT REARWARD SO AS TO ABSORB IMPACT. THEY FAILED TO TELL US HOW WE ARE SUPPOSE TO BRING VEHICLE TO A STOP OR TO KEEP FROM GOING TO ONCOMING TRAFFIC AS WE WERE FLAT ON OUR BACKS. JUST DON'T BELIEVE THAT LOGIC. IT SOUNDS LIKE A DEFECT TO ME. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10143295November 21, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
MY DODGE GRAND CARAVAN 2005 WAS BOUGHT USED AT BONIFACE-HIERS AT MERRITT ISLAND FLORIDA IN MARCH 2005. I'VE HAD BRAKE PROBLEMS SINCE. THE DEALERS REPAIR SHOP FOREMAN HAD SOMEONE LOOK AT IT IN APRIL 2005: SAID HE DID ME A FAVOR; THERE IS NO WARRANTY. BRAKES SHAKE AND ABS DOESN'T WORK. BRAKES ALSO LOCK. DANGEROUS. I TRAVELED TO MAINE FOR THE SUMMER. MANY CLOSE CALLS. ON 11-20-05, AFTER BEING TOLD VERBALLY THAT BRAKES ARE NOT WARRANTY ITEM, I SENT A COMPLAINT CARD. TODAY, I'M GOING TO BONIFACE-HIERS[MONDAY] AND A DAIMLER-CHRYSLER REP IS SUPPOSED TO LOOK INTO THE DEFECTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142858November 16, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT STATED THERE HAVE BEEN PROBLEMS WITH THE BRAKES SINCE HE PURCHASED THE VEHICLE. HE FELT A JERK WHILE DRIVING THE VEHICLE. HE PULLED OFF THE ROAD AND FOUND THE BACK WHEELS LOCKED. THERE WAS SMOKE COMING FROM THE REAR PASSENGER SIDE WHEEL. THE DEALER MADE SEVERAL ATTEMPTS TO REPAIR THE VEHICLE. THE REPAIRS CONSISTED OF: BLEEDING OF THE BRAKES, REPLACEMENT OF THE MASTER CYLINDER, AND REPLACEMENT OF THE AIR BAG WIRING. NONE OF THE REPAIRS HAVE CORRECTED THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142734November 15, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
MY AIRBAG LIGHT ON MY 2005 GRAND CARAVAN WENT ON THIS PAST SPRING. WE TOOK IT INTO THE DEALER AND THEY FIXED THE PROBLEM. THE MANUAL STATED THAT THE LIGHT COULD COME ON IF THERE WAS A SUDDEN CHANGE IN TEMPERATURE AND THAT IS WHAT WE ATTRIBUTED THE PROBLEM TOO BUT I JUST WANTED TO REPORT IT SINCE I HEARD IT WAS BEING INVESTIGATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138185September 29, 2005
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
(1)DURING A ROUTINE HOME MAINTENANCE, I NOTICED THERE IS A BUILD UP OF SOOT ON TOP OF THE INTAKE ASSEMBLY. UPON CLOSER INSPECTION, POWER STEERING RESERVOIR WAS CRACKED AND THE FLUID IS NEAR THE LOW LEVEL. (2) POWER STEERING FLUID AT LOW LEVEL (3) PART REPLACED AT DEALER, NO I DO NOT HAVE THE OLD PART. I PAID OUT OF POCKET AS CHRYSLER WARRANTY DOES NOT COVER PARTS DEEMED DAMAGED BY OUTSIDE FORCE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137425September 23, 2005
SEAT BELTS:INTEGRATED CHILD SEAT
WE OWN A STOW AND GO GRAND CARAVAN, WHILE STOPPING SUDDENLY MY TWO YEAR OLD WENT FLYING FORWARD STILL STRAPPED IN HIS 5 POINT CAR SEAT AND STILL STRAPPED TO THE VEHICLE SEAT USING THE LATCH SYSTEM. HE HIT THE FRONT PASSENGER SEAT WHERE HE REST SCREAMING TILL I COULD PUSH THE SEAT BACK IN PLACE. HE HURT HIS CHEEK AND NOSE! I FEEL THERE SHOULD BE SOME KIND OF WARNING THAT THE SEAT WAS NOT ENGAGED, SEEINGS I NEVER USE THIS SEAT TO ENTER THE BACK SEAT I'VE NEVER THOUGHT TO CHECK THE STATUS OF THE CHAIR! NOW HE IS AFRAID TO GET INTO HIS CAR SEAT AND I'M AFRAID THAT IT COULD HAPPEN AGAIN AS WELL. I'M SO GLAD IT WASN'T AN ACCIDENT BECAUSE I'M AFRAID HE WOULDN'T BE WITH US TODAY. PLEASE LET ME KNOW WHAT I CAN DO TO HELP THIS TO NEVER HAPPEN TO US OR ANYBODY ELSE. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10136902September 19, 2005
PARKING BRAKE
THE PARKING RELEASE BRAKE ON MY 2005 DODGE GRAND CARAVAN IS VERY CLOSE TO THE LEVER ONE STEPS ON TO ENGAGE THE BRAKE. WHEN RELEASING THE PARKING BREAK THE LEVER HAS HIT MY HAND SEVERAL TIMES. THE LAST TIME MAY HAVE BROKEN MY MIDDLE FINGER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136300September 13, 2005
SEATS:MID/REAR ASSEMBLY
I REACHED IN THROUGH THE RIGHT SIDE DOOR TO GET A BLANKET THAT WAS STUCK IN THE BACK SEAT, AND I PULLED THE #1 STRAP ON THE BACK SEAT WITH MY LEFT HAND, THE BACK OF THE SEAT SLAMMED DOWN ONTO MY RIGHT HAND, HYPEREXTENDING MY THUMB, FRACTURING IT AND CAUSING A PARTIAL TEAR IN THE LIGAMENT. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10134610August 29, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHEN THE CRUISE CONTROL IS ENGAGED, AND I PASS ANOTHER VEHICLE, THE SPEED OF MY CAR WILL DROP 3-5 MPH BELOW THE PRESET SPEED AFTER I HAVE PASSED THE VEHICLE, AND THEN WILL INCREASE TO THE PRESET SPEED. I HAVE CONTACTED THE MANUFACTURER AND THE DEALER AND WAS TOLD TODAY THAT THE MANUFACTURER IS AWARE OF THIS PROBLEM BUT FEELS REPAIRS ARE NOT NECESSARY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133519August 19, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: 2005 DODGE GRAND CARAVAN. THE CONSUMER STATED WHEN THE VEHICLE WAS PUT IN DRIVE IT WENT BACKWARDS. ITTRAVELING ABOUT 25 METERS AND VEHICLE DID NOT STOP WHEN HITTING THE BRAKES. A TREE STOPPED THE VEHICLE. THE VEHICLEWAS AT THE DEALERSHIP, THEY E INVESTIGATING WHY THIS HAPPENED. HE ALSO FILED A COMPLAINT WITH DAIMLERCHRYSLER.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10132958August 15, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
MY THREE YOUNG CHILDREN WERE BURNT ON THE EXHAUST PIPE OF OUR 2005 DODGE GRAND CARAVAN W/STO & GO SEATS. WHILE REACHING THEIR LEG UNDER THE VAN, TO RETRIEVE A QUARTER THEY DROPPED, THEY EACH RECEIVED 1ST & 2ND DEGREE BURNS ON THEIR LEGS. THE COIN WAS ONLY A FEW INCHES UNDER THE VAN; YOU COULD SEE IT BY STANDING ON THE PASSENGER SIDE OF VEHICLE. WHEN STANDING ALONG THE PASSENGER SIDE OF VEHICLE YOU CAN PLAINLY SEE THE EXHAUST PIPE JUST SEVERAL INCHES UNDER THE SLIDING SIDE DOOR. *NM
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#10131643August 4, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
ON SAT, 07-30-2005, MY THREE CHILDREN(AGES 9, 7, 5) EACH RECEIVED 1ST & 2ND DEGREE BURNS ON THEIR LEGS (AND WENT TO THE LOCAL EMERGENCY ROOM) WHILE REACHING UNDER OUR 2005 DODGE GRAND CARAVAN W/ STO & GO SEATING. APPARENTLY THE EXHAUST PIPE RUNS JUST BELOW THE REAR PASSENGER DOOR. *JB
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#10132371August 2, 2005
EQUIPMENT
2005 DODGE GRAND CARAVAN DEVELOPED PROBLEMS WITH THE HEATING AND AIR CONDITIONER SYSTEM.***NO ANSWER REQUIRED***. *MR WHILE DRIVING THE A/C LINES BLEW. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO EXPLAINED THAT THIS WAS A KNOWN PROBLEM WITH THE AIR AND HEAT. THE PROBLEM COULD NOT BE FIXED BECAUSE THE PART WAS ON BACK ORDER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129211July 18, 2005
ELECTRICAL SYSTEM, VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
AT 500 MILES THE ELECTRICAL SYSTEM MALFUNCTIONED LEADING TO LOSS OF INSTRUMENT CLUSTER, WINDSHIELD WIPERS, AC, AND POWER SLIDING DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128392July 11, 2005
SEATS:MID/REAR ASSEMBLY
WE RENTED A 2005 DODGE GRAND CARAVAN WITH THE "STOW AND GO" SEATS. THE SEAT BACK FOR THE SECOND ROW SEATS RETURNS TO THE DOWN POSITION UNDER CONSIDERABLE SPRING PRESSURE. ON THREE OCCASIONS, MEMBERS OF MY FAMILY WERE STRUCK IN THE FACE BY THE HEADREST WHEN THE SEAT BACK WAS RELEASED BY RAISING THE LEVER ON THE OUTSIDE OF THE SEAT. IN ONE CASE, MY DAUGHTER WAS STRUCK IN THE JAW WHEN SHE BENT OVER TO RELEASE THE SEAT BACK. I WAS STRUCK IN THE FACE TWICE: ONCE ON THE LEFT SIDE AND ONCE ON THE RIGHT SIDE. IN BOTH CASES MY GLASSES WERE TORN FROM MY FACE. EVEN THOUGH THESE WERE ANSI Z87 SAFETY GLASSES, THEY WERE THROWN A CONSIDERABLE DISTANCE AND DAMAGED BY THE IMPACT. BEING RENTERS OF THE VEHICLE, WE WERE NOT FAMILIAR WITH POTENTIAL PROBLEMS AND HAD NOT BEEN ADVISED BY THE RENTAL AGENCY TO WATCH OUT FOR THE SEATS. FOR MYSELF, I CONSIDER THE SPRING LOADING TO BE AN UNFORTUNATE DESIGN CHOICE. THE SEAT BACK APPEARS TO PACK A CONSIDERABLE PUNCH.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10125189June 13, 2005
ENGINE AND ENGINE COOLING, EQUIPMENT
PURCHASED A 2005 DOGE GRAND CARAVAN FROM BOB CALDWELL DODGE DEALERSHIP ABOUT 2 MONTHS AGO. A LITTLE OVER A MONTH OF HAVING THE VEHICLE THE AIR CONDITIONING JUST STOP PUTTING OUT COOL AIR AND WE NOTICEDS SOME SPOTS OF SOMETHING LEAKING IN THE DRIVE WAY. WE TOOK THE VEHICHLE BACK TO THE DEALERSHIP WHERE WE PURCHASED AND THEY INDICATED THAT A STONE OR ROCK HAD WENT THROUGH THE AIR CONDITIONER'S COMPRESSOR. THERE WAS NOTHING THEY COULD DO AND IT WOULD BE $800+ TO FIX IT. THEY INDICATED ALSO THAT WE WEREN'T THE FIRST AND THAT BECAUSE OF THE DESIGN AND THE PLACEMENT OF THE COMPRESSOR THAT WE WON'T BE THE LAST AND EVEN IF WE FIX IT, IT WILL PROBABLY HAPPEN AGAIN. WE CALLED DODGE DIRECTLY AND THEY SPOKE WITH THE DEALERSHIP AND AGREED THAT THIS WAS NOT SOMETHING THAT THEY WOULD CONSIDERED UNDER ANY WARRANTY AND DENIED TO COVER THE PAYMENT OF THE SERVICES. WE CALLED AROUND LOCALLY TO OTHER DEALERSHIPS AND THERE WAS A TOTAL OF 5 IN LESS THEN ONE WEEK AND ALL AGREE THAT IS WAS SOME SORT OF DESIGN/PLACEMENT FLAW AND THAT THIS WOULD CONTINUE TO HAPPEN. WE COULD ATTACH A SCREEN PROTECTION SOMEHOW TO THE FRONT TO PROTECT THE COMPRESSOR BUT STILL NO GUARENTEES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121295May 18, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
DT: CONTACT STATES WHEN THE BRAKE PEDAL IS PUSHED IT GOES TO THE FLOOR, BRAKING QUICKLY COULD NOT BE DONE IF NEEDED. EVENTUALLY, THE PRESSURE RECONSTITUTES, AND THE BRAKING SYSTEM IS NORMAL. THE SERVICE DEALER REPLACED THE MASTER CYLINDER, BUT THIS DID NOT FIX THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120962May 15, 2005
ENGINE AND ENGINE COOLING:ENGINE
MY 2005 DODGE CARAVAN IS 9 MONTHS OLD AND ONE DAY I'M DRIVING AND MY ENGINE STARTS MAKING A TAPPING NOISEAND THE OIL LIGHT COMES ON. THE NEXT DAY (MONDAY) I TAKE IT TO STAFFORD DODGE DEALER (ROBERT STOCKING). THEY TELL ME I HAVE LESS THAN 1 QT OF OIL IN MY CAR SO I NEED TO HAVE MY ENGINE BLOCK REPLACED. I INFORMED THE DEALERSHIP THAT I HAD MY OIL CHANGED 1 MONTH AGO BY JIFFY LUBE, AND ALSO HAD CHECKED MY OIL 2 WEEKS PRIOR TO THE INCEDENT AND MY OIL WAS AT THE MAX LINE. THE DEALERSHIP CONTACTED DAIMLER CHRYSLER (STEVE SHOOF) AND INFORMED THEM ON WHAT HAD HAPPENED AND CHYRSLER DENIED THE CLAIM, THEREFORE, I WAS STUCK PAYING $5,070 PLUS $500 FOR A RENTAL CAR FOR TWO WEEKS WHILE MY CAR WAS BEING REPAIRED. ACTUALLY I DID FIND OUT WHEN I WENT TO PAY FOR MY CAR A NOTE WAS ON ONE OF THE MECHANICS RECEIPTS SAYING THAT THE CAR HAD THE WRONG DIPSTICK INSTALLED IN MY CAR; WHICH PROBABLY LEAD TO THE OIL AERATION. I WENT BACK TO LOOK AT MY JIFFY LUBE RECEIPTS AND ONE OF THE NOTES IN 10 NOV 04 STATED THAT THE OIL LEVEL WAS HIGH WHEN THEY TRIED TO CHANGE MY OIL FOR THE FIRST TIME AND THOUGHT POSSIBLY THAT I MAY HAVE THE WRONG DIPSTICK. THE PERSONNEL AT JIFFY LUBE NEVER TOLD ME DIRECTLY THAT I MAY HAVE HAD THE WRONG DIPSTICK THEY ONLY NOTED IT ON THE RECEIPT. IF I HAD BEEN TOLD I WOULD HAVE WENT DIRECTLY TO THE DODGE DEALER. I'M ASSUMING WITH ALL THE TROUBLE JIFFY LUBE HAD TRYING TO READ MY DIPSTICK WHEN IN ALL ACTUALITY THE DIPSTICK WAS 6 INCHES TOO LONG (PER THE DODGE MAINTENANCE MANAGER) THEREFORE IT LEAD TO OIL AERATION AND LOSS OF OIL PRESSURE. THE MAINTENACE MANAGER(JOHN VERNE) AT THE DEALERSHIP GAVE ME THE DIPSTICK THAT WAS REMOVED FROM MY CAR. MAYBE YOU CAN ASSIST ME IN GETTING THIS MATTER RESOLVED. I HAVE 4 CHILDREN TO SUPPORT AND I HAD TO TAKE THE $5,070 OUT OF MY CHECKING ACCOUNT SO I COULD HAVE A CAR TO DRIVE TO GET TO WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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