Dodge Grand Caravan Complaints (2008)

1,293 consumer complaints on file.

#10535691August 16, 2013
ENGINE, ELECTRICAL SYSTEM
GOING HIGH SPEED, ENGINE SUDDENLY STOPS, ALL LIGHTS ON DASH LIGHT UP, POWER STEERING DOES NOT FUNCTION. THIS HAPPENED (3) TIMES LAST YEAR. I WAS FORTUNATE ENOUGH TO BE ABLE TO PULL OVER ON THE PA TURNPIKE BUT WAS IN DANGER OF BEING HIT AS I WAS TRAVELING IN THE LEFT LANE. CAR WOULD NOT RESTART. WAITED 20 MINUTES AND CAR DID INITIALLY RESTART. HOWEVER, WHEN IT RESTARTED, ONCE DRIVEN, IT WOULD NOT SHIFT GEARS--IT WAS STUCK IN 1ST. (AUTOMATIC TRANSMISSION) PULLED OVER AGAIN. WAITED 10 MINUTES, STARTED DRIVING, AND CAR FUNCTIONED BUT "CHECK ENGINE LIGHT" WAS ON. CAR WAS TAKEN TO DEALER IMMEDIATELY. THEY INITIALLY BLAMED THE FOB, WHICH I REPLACED. WHEN THIS INCIDENT HAPPENED AGAIN A FEW MONTHS LATER, IT WAS AGAIN TAKEN TO DEALER AND SINCE THEY COULD NOT REPLICATE THE PROBLEM, THEY SAID THEY COULD NOT FIX IT. IN JULY OF THIS YEAR, STARTED THIS BEHAVIOR AGAIN BUT NOW WOULD NOT RESTART AFTER THE ENGINE CUT OFF. (AGAIN TRAVELING HIGH SPEED) THEN THE ENGINE CUT OFF A DAY LATER WHILE ONLY GOING 40 MILES AN HOUR. TOOK CAR TO THE DEALER AGAIN AND THEY CHANGED THE WIN MODULE. (BUT TELL ME THAT ALL THREE ELECTRICAL SYSTEM ARE REGISTERING ERRORS) I PAID TO REPLACE WIN MODULE, HAD CAR FOR 1 WEEK, WENT TO START IT AND THERE WAS NO RESPONSE. HAD CAR TOWED TO DEALERSHIP. REPLACED STARTER RELAY. PICKED CAR UP ON A WEDNESDAY AND ON THURSDAY, ENGINE SHUT DOWN ON ME WHILE DOING 20 MPH. AGAIN, WOULD NOT RESTART. CAR CURRENTLY AT DEALERSHIP BUT THEY CLAIM THEY HAVE NO IDEA WHAT'S WRONG. THIS IS A HAZARD!! I FEEL I AM GOING TO DIE IN THIS CAR BECAUSE SOMEONE IS GOING TO RUN INTO ME AT HIGH SPEED WHEN I DON'T HAVE A ENGINE TO GET OUT OF THE WAY. MY YOUNG KIDS ARE CONSTANTLY IN THIS CAR. DEALERSHIP THROWS UP THEIR HANDS AND SAYS "I DON'T KNOW OR CARE IF YOU DIE IN THIS VEHICLE WE SIMPLY CAN'T FIX THE PROBLEM" I AM STILL PAYING THIS CAR OFF AND CAN'T AFFORD ANOTHER CAR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533797August 6, 2013
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
2008 DODGE GRAND CARAVAN V6 3.8L ENGINE, 75K MILES, VEHICLE HAS REAR AC/HEATER BLOWER OPTION. THE Y HEATER HOSE, DEALER PART 4677603AK, IN THE ENGINE COMPARTMENT START LEAKING COOLANT AT THE RUBBER HOSE CONNECTION & THE Y PVC, COOLANT WAS DRIPPING ON THE EXHAUST SHIELD BACK OF THE ENGINE CLOSE TO THE DOUBLE WALL. AT THAT TIME I HAVE BEEN IN SLOW TRAFFIC FOR AT LEAST 30 MIN WHEN I NOTICED A BURNING SMELL COMING FROM ENGINE COMPARTMENT. I SHUT OFF THE ENGINE, BUT COOLANT WAS STILL KEEP DRIPPING FOR A WHILE, HAD THE HOOD OPEN AND TRIED TO VENT OUT ENGINE COMPARTMENT PREVENTING A FIRE UNDER THE HOOD. HOME I REPLACED THE BAD HEATER HOSE WITH A NEW ONE PURCHASED FROM NAPA AUTO PARTS, PART NO 16599. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533712August 5, 2013
ELECTRICAL SYSTEM, STRUCTURE:BODY
THE BACK PASSENGER SLIDING DOOR KEEPS OPENING AND CLOSING ON IT'S OWN. THE KEY FOBS CAN BE NOWHERE ON OUR PERSON AND THE DOOR CONTINUALLY DOES THIS, EVEN WHEN LOCKED. I HAVE SEEN THIS COMPLAINT NUMEROUS TIMES ONLINE. SOMETHING NEEDS TO BE DONE. OUR DOG GOT INTO THE VAN WHEN THE DOOR WAS OPEN AND THE DOOR CLOSED TRAPPING HER IN THERE. THANK GOODNESS MY HUSBAND SAW HER AND GOT HER OUT BEFORE SHE DIED OF HEAT EXHAUSTION. IF THAT HAD BEEN A CHILD, IT COULD HAVE HAD A VERY TRAGIC ENDING. PLEASE USE WHATEVER PULL YOU HAVE TO MAKE DODGE FIX THIS PROBLEM BEFORE SOMEONE IS HURT, MAIMED OR KILLED!! THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533401August 3, 2013
POWER TRAIN
VEHICLE DOWN SHIFTS HARD AND SHUTS OFF WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531589July 24, 2013
WHEELS
BOTH OF THE WHEEL BEARINGS WERE COMPLETELY WORN OUT, CAUSING GRINDING, HARSH ROAD NOISE, AND CLICKING WHEN TURNING. THE BEARINGS ASSEMBLY HAVE BEEN REENGINEERED BY DODGE BUT THEY ARE NOT ISSUING ANY RECALLS. DODGE IS MAKING YOU REPLACE BOTH HUBS AT THE SAME TIME. FAILURE OF THE WHEEL BEARING WHILE DRIVING ON THE INTERSTATE CAN CAUSE THE VEHICLE TO HAVE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524425July 17, 2013
SERVICE BRAKES, HYDRAULIC
2008 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE ISSUES. *SMD THE CONSUMER STATED OVER THE PAST TWO YEARS, THE RIGHT BRAKE PAD AND ROTORS WERE REPLACED SEVERAL TIMES. MANY OF THE REPLACEMENTS WERE DONE WITH LESS 12,000/15,000 IN BETWEEN. UPDATED 09/17/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523918July 9, 2013
ELECTRICAL SYSTEM
REPORT RECEIPT DATE: JUNE 03, 2010 NHTSA CAMPAIGN NUMBER: 10V235000 COMPONENT(S): ELECTRICAL SYSTEM MY VEHICLE DOESN'T HAVE THE CODE SO ITS NOT INCLUDED IN THISRECALL...NOT RIGHT.ALL MY WIRES HAVE RIPPED APART AND HALF MY ELECTRICAL NO LONGER WORKS..YOU SHOULD BE RESPONSIBLE FOR THIS NO QUESTION ABOUT IT..I CAN SMELL BURNING WIRES...YOU NEED TO INCLUDE THIS..REFUSE TO BUY ANOTHER DODGE THIS COMPANY DOESN'T BACK UP THEIR PROBLEMS OCCURRING WITH FACTORY MADE ISSUES...I WILL NOT PAY OUT OF POCKET THAT YOU SHOULD BE LIABLE FOR...... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520382June 18, 2013
ENGINE AND ENGINE COOLING, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
AIR CONDITIONING BLOWING HOT AIR. SINCE 09/10/09, I HAVE HAD THE AIR CONDITIONER REPAIRED FIVE TIMES.THE LAST REPAIR ON O5/21/13 I'M TIRED OF THE EXPENSE THAT I CAN'T AFFORD ANYMORE BEING A RETIRED 73 YR. OLD WIDOW. I PUT MINIMUM MILES ON THE VAN . THE MILEAGE TO DATE(06/18/13) IS ONLY 29247. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520166June 17, 2013
ELECTRICAL SYSTEM
MY VEHICLES WINDSHIELD WIPERS WILL AUTOMATICALLY COME ON AND THE INSTRUMENT PANEL WILL FLASH OR GO TO ZERO WHILE OPERATING THE VAN. MY VAN HAS ALSO STALLED WHILE DRIVING AT LOW SPEEDS. THIS HAPPENS ANYWHERE FROM A FEW TIMES A WEEK TO SEVERALS TIMES A DAY. I'VE HAD THE DEALER LOOK AT MY VEHICLE AND A NON -DEALER MECHANIC AND NEITHER CAN FIND A PROBLEM. I HAVE RESEARCHED ON THE INTERNET AND FOUND THOUSANDS OF PEOPLE WITH THE SAME COMPLAINT. I AM AFRAID SOMETIMES THAT MY VEHICLE WILL STALL WHILE CROSSING A BUSY INTERSECTION AND CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519382June 11, 2013
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT HE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION AND WAS UNABLE TO SHIFT GEARS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 76,648.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515629June 7, 2013
ELECTRICAL SYSTEM
I WAS DRIVING HOME LAST NIGHT GOING ABOUT 55MPH. SUDDENLY MY WINDSHIELD WIPERS CAN ON, THE HORN STARTED BLARING, & MY GAUGES QUIT WORKING. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD, I TURNED THE IGNITION OFF & TOOK THE KEY OUT BUT MY VAN DID NOT TURN OFF. THE WIPERS & HORN BLARING CONTINUED FOR 3-4 MINUTES BEFORE EVERYTHING SHUT OFF. I WAS ABLE TO RESTART THE VAN & CONTINUE MY DRIVE HOME WITHOUT ISSUE. THIS MORNING I CALLED MY LOCAL DEALERSHIP & MY VAN CAN NOT BE LOOKED AT UNTIL NEXT WEEK. I'VE RESEARCHED ONLINE & I AM APPARENTLY 1 OF HUNDREDS WHO HAVE HAD THIS ISSUE WITH 08 GRAND CARAVANS. WHY IS THERE NOT A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514714June 2, 2013
SERVICE BRAKES
WHILE DRIVING ON THE FREEWAY, THE TRAFFIC WAS VERY HEAVY, HENCE I HAD TO APPLY THE BRAKES FREQUENTLY OVER A DISTANCE OF APPROXIMATELY 15-20 MILES. AS A RESULT OF OVERHEATING OF THE BRAKE DRUMS, ONE OF THE BRAKE CALIPERS 'FROZE' (I.E. THE BRAKE PISTON STUCK IN EXTENDED POSITION) AND CREATED EVEN MORE OVERHEATING AND EXCESSIVE WEAR ON THE BRAKE PAD AND ROTORS. IN EXTREME CASES, THIS CAN CAUSE THE ROTOR TO LOCK UP WITH LOSS OF VEHICLE CONTROL. IN MY OPINION, THE BRAKES DESIGN IS INSUFFICIENT FOR THE WEIGHT OF THE VEHICLE. THIS IS CONFIRMED BY THE FACT THAT CHRYSLER REPLACEMENT PROCEDURE/PARTS NOW SPECIFY A SEMI-METALLIC BRAKE PAD, SIMILAR TO WHAT IS OFTEN USED ON RACE CARS TO HANDLE THE EXCESS HEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514392May 30, 2013
ELECTRICAL SYSTEM
THE FIRST INCIDENT HAPPENED ON 5/29/13 WHILE MY VAN WAS PARKED IN MY DRIVEWAY. MY VANS LIGHTS FLASHED, THE HORN WENT CRAZY, THE WINDSHIELD WIPERS WERE GOING ON THEIR OWN. THE CAR WAS NOT STARTED AND NO KEY IN THE IGNITION. IT WAS SITTING THERE. THIS LASTED ABOUT 8 MINUTES. I WENT TO ADVANCED AUTO AFTER IT STOPPED AND HAD THEM CHECK IT WITH THE MACHINE. THEY TOLD ME IT COULD BE A BATTERY PROBLEM BUT THE CODE MACHINE SAID THE PROBLEM WAS CAUSED BY A POWER SURGE FROM A RELAY. HE COULD NOT BE SURE WHICH ISSUE WAS CAUSING THE PROBLEM OR WHAT RELAY WOULD DO THIS. I BOUGHT A NEW BATTERY IN HOPES THAT WOULD RESOLVE THE PROBLEM. ON 5/30/13 I GOT HOME FROM WORK AND PULLED IN MY DRIVEWAY. MY SON ASKED TO BORROW MY CAR TO GO TO A FRIENDS HOUSE. HE MADE IT TO THE END OF THE ROAD AND THE HORN STARTED BEEPING, WINDSHIELD WIPERS STARTED GOING, LIGHTS STARTED FLASHING AND THE VAN BEGAN TO ACCELERATE. MY SON SAID HE TURNED THE KEY TO THE OFF POSITION AND REMOVED THE KEY FROM THE IGNITION. THE CAR CONTINUED TO RUN WITHOUT THE KEY. THIS LASTED FOR 10 MINUTES. THE VAN IS NOW PARKED BECAUSE I RESEARCHED THE SYMPTOMS AND CAME ACROSS HUNDREDS IF NOT THOUSANDS OF THE SAME COMPLAINS LOTS OF THEM RECENT. THEY ALL SAID IT WAS THE TOTAL IGNITION POWER MODULE. I AM VERY CONFUSED AS TO WHY DODGE KNOWS OF THIS PROBLEM AND HAS NOT RECALLED THE VEHICLES BEFORE SOMEONE'S LIFE IS LOST. THERE ARE SO MANY COMPLAINTS AND THE SEVERITY OF SAFETY AT HAND OVER A DEFECTIVE PART. I WILL NEVER BUY ANOTHER DODGE AGAIN. HOW CAN I DO BUSINESS WITH A COMPANY THAT CARES SO LITTLE FOR HUMAN LIFE. WHAT IF I WAS DRIVING WITH MY 5 CHILDREN AND THIS CAUSED AN ACCIDENT. WHAT IF THIS HURT OR EVEN KILLED ONE OF THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514357May 30, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
VEHICLE INTERMITTENTLY HAS ELECTRICAL PROBLEMS. THE PROBLEMS VARY IN SEVERITY. WHEN PROBLEMS OCCUR THERE ARE VARIOUS SYMTOMS THAT INCLUDE INSTRUMENT CLUSTER NOT WORKING, WINDSHIELD WIPERS OPERATING WITHOUT BEING TURNED ON, HEADLIGHTS BECOME INOPERATIVE, HEAT AND AC BECOME INOPERATIVE, DOORS LOCK AND CANNOT BE OVERRIDDEN EVEN MANUALLY. WHEN PROBLEMS OCCUR THAT CAN LAST FOR A FEW SECONDS AND MULTIPLE TIMES OR SOMETIMES A CONTINUOUS FOR SEVERAL MINUTES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514021May 29, 2013
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
AFTER ACCELERATING FROM A STOP LIGHT TO A SPEED OF APPROXIMATELY TO 40 MPH, THE ELECTRONIC STABILITY CONTROL LIGHT ILLUMINATED ON THE DASH BOARD. THE VEHICLE LOST ACCELERATION POWER AND WOULD NOT GO OVER 20 MPH. AFTER LOSS OF POWER, DRIVER NOTICED POWER STEERING AND BRAKES WERE INOPERABLE. DRIVER WAS ABLE TO TURN OFF BUSY ROAD WITHOUT INCIDENT AND GLIDED TO A STOP. DRIVER TURNED OFF VEHICLE AND RESTARTED. AFTER RESTARTING VEHICLE, IT APPEARED TO OPERATE NORMAL. VEHICLE WAS DRIVEN TO DEALER IMMEDIATELY FOR DIAGNOSIS AND REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513720May 28, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
2008 DODGE GRAND CARAVAN. PASSENGER SIDE FRONT AND REAR DOORS POWER UNLOCK PROBLEM. I HAVE A 2008 DODGE GRAND CARAVAN STX. IT HAS POWER WINDOWS AND LOCKS AND POWER SLIDING DOORS. 3.8L ENGINE. THE PASSENGER FRONT DOOR LOCK, RIGHT PASSENGER SLIDING DOOR LOCK WILL LOCK WHEN THE BUTTON IS PRESSED, BUT WILL NOT UNLOCK WHEN THE BUTTON IS PRESSED. THIS HAPPENS NO MATTER WHICH DOOR UNLOCK BUTTON YOU PRESS (DRIVER, PASSENGER OR KEY FOB). I HAVE TRACED THE WIRING NO POWER WHEN 'UNLOCK' IS PRESSED, BUT THERE IS POWER WHEN THE 'LOCK' BUTTON IS PRESSED. ALSO, I TESTED THE PASSENGER SLIDING DOOR, AGAIN SAME RESULT. I TOOK OFF THE PASSENGER FRONT DOOR PANEL AND UNPLUGGED THE DOOR LOCK CONNECTOR AT THE SOLENOID AND TESTED IT. AGAIN, NO POWER WHEN 'UNLOCK' IS PRESSED ON ANY OF THE WIRES. THE BLACK WIRE ON THE CONNECTOR IS GETTING GOOD GROUND. I TRACED THE WIRES FROM THE LOCK SOLENOID CONNECTOR UNDER THE SEATS AND TO THE DRIVERS KICK PANEL WHERE THEY GO THROUGH A GROMMET AND INTO THE FUSE BOX UNDER THE HOOD. I PROBED THE WIRES AGAIN BY THE KICK PANEL AND GOT NO POWER WHEN 'UNLOCK' WAS PRESSED. I HEAR A RELAY CLICKING IN THE FUSE BOX WHEN I PRESS 'UNLOCK', BUT I CAN'T FIND IT. IT IS COMING FROM WITHIN THE FUSE BOX UNDER ALL THE FUSES AND RELAYS. THOSE RELAYS ARE LOCATED IN THE FUSE BOXES INNER PART, AND PROBABLY LOW QUALITY, SO THEY ARE GONE IN JUST FEW YEARS OF USAGE. UNFORTUNATELY, RELAYS CAN'T BE REPLACED BY OWNERS DUE TO LOCATION AND CONNECTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511068May 8, 2013
ENGINE
THIS IS A REPETITIVE, ALMOST DAILY PROBLEM. WHEN VEHICLE IS FIRST DRIVEN IN THE MORNING, IT STALLS DURING DRIVING AFTER ABOUT 1 TO 2 MILES OF TRAVEL. THIS STALLING HAS OCCURRED DAILY AT SPEED AROUND 30 MPH, AND I HAVE TO QUICKLY PUSH CONTROL TO NEUTRAL, TRY TO RESTART IGNITION (USUALLY STARTS IN ABOUT 2 TO 3 SECONDS) TO REGAIN POWER STEERING AND POWER BRAKE CONTROLS. THIS CONDITION HAS ALMOST CAUSED AN ACCIDENT ON SEVERAL OCCASIONS AS STEERING AND BRAKING IS SIGNIFICANT REDUCED AS ENGINE STALLS (I.E. NO POWER). I SAW IN READING INTERNET STORIES, THAT 2010S WERE RECALLED AFTER 2 ACCIDENTS. I FEAR I MAY BE AN ACCIDENT, AND HAVE TAKEN VEHICLE TO REPAIR, BUT NO TROUBLE HAS BEEN FOUND YET. IF CHRYSLER/DODGE KNOW ABOUT A FAULTY/DEFECTIVE PROBLEM, I REALLY HOPE THEY WILL NOTIFY ME IMMEDIATELY. I HAVE SENT AN EMAIL TO DODGE CUSTOMER SERVICE IN HOPES OF GETTING AN ANSWER QUICKLY. MEANWHILE, I'LL TRY TO ANTICIPATE THE STALL AS MUCH AS I CAN TO AVOID AN ACCIDENT, AS I HAVE A NEED TO CONTINUE TO DRIVE THIS VEHICLE EVEN WITH THIS FAULTY CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510082May 1, 2013
EQUIPMENT
2008 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO A DEFECTIVE KEY FOB. *SMD THE CONSUMER STATED THE KEY FOBS NEVER WORKED PROPERLY AND ON TWO OCCASIONS, HE WAS LEFT STRANDED FAR FROM HOME, BECAUSE HE WAS UNABLE TO START THE VEHICLE. THE CONSUMER STATED HE CURRENTLY HAS ONE KEY FOB THAT WORKS, AND ONE THAT DOESN'T WORK, AND IT NEEDS TO BE REPLACED. THE DEALER INFORMED THE CONSUMER, THEY WOULD NOT REPLACE THE KEY FOB FREE OF CHARGE. THE CONSUMER WAS INFORMED IT WOULD COST $250 FOR THE KEY FOB, PLUS TO REPROGRAM IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507296April 5, 2013
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
THE FIRST INCIDENT OCCURRED WHILE CARE WAS SITTING IN THE DRIVEWAY, NO KEY IN IT. HORN STARTED GOING WIPERS AND WIPER FLUID STARTED GOING FULL SPEED, AND LIGHTS STARTED FLASHING, DOOR LOCKS ENGAGED AND COULD NOT BE STOPPED BY KEY FOB. THIS CONTINUED FOR ABOUT 10 MINUTES. I HAD TO PULL THE FUSES AND DISCONNECT THE BATTERY TO GET IT TO STOP. TOOK THE CAR TO DEALERSHIP TWICE WHO STATED THERE IS NOTHING WRONG WITH THE VAN. THE VAN CONTINUES TO DO THIS INTERMITTENTLY. MOST RECENT INCIDENT DRIVING DOWN THE HIGHWAY 60 MPH WITH CHILDREN IN THE CAR WHEN ALL THE PREVIOUS SYMPTOMS STARTED TO OCCUR AND GAUGES WOULD DROP TO ZERO AND THEN BACK UP OVER AND OVER AGAIN. ALL LIGHTS WENT OUT AT THIS TIME AND TRANSMISSION BEGAN MALFUNCTIONING. I WAS BARELY ABLE TO PULL THE CAR OFF TO THE SIDE OF THE ROAD WHERE IT CONTINUED TO DO THIS FOR 15 MINUTES. THE THIRD TIME I TOOK IT IN THEY REPORTED IT WAS MY TIPM AND WANT OVER $1100 TO REPLACE IT. I CALLED DODGE CUSTOMER SERVICE AND EXPLAINED THE ISSUE HOPING THEY WOULD FIX IT WITHOUT COST TO ME OR OFFER SOME SOLUTION. THEIR REP WAS VERY RUDE AND TOLD ME TO TRY WHAT THE DEALERSHIP SUGGESTED. I EXPRESSED HOW IT IS A DESIGN/MANUFACTURING FLAW AND GOT THE REPLY, "WELL MA'AM, THERE IS NO RECALL ON THIS SO THERE IS NOTHING WE CAN DO". I INFORMED HIM I WOULD NEVER BUY ANOTHER DODGE/CHRYSLER VEHICLE AND RECEIVED THE REPLY "OK, HAVE A GOOD DAY". HE THEN HUNG UP ON ME. THIS IS A SERIOUS SAFETY ISSUE AND AFTER READING MANY FORUMS HAVE REALIZED I AM NOT THE ONLY ONE EXPERIENCING THIS ISSUE...DODGE NEEDS TO BE HELD ACCOUNTABLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504768March 27, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THIS INCIDENT HAS HAPPENED 3 OTHER TIMES IN THE PAST. THE FIRST INCIDENT AT ABOUT 5,000 MILES AND THE SECOND INCIDENT AT 22,000 AND A THIRD INCIDENT AT ABOUT 45,000. THIS LAST INCIDENT OCCURRED ON THE HIGHWAY TRAVELING AT ABOUT 67 MPH. THE HEADLAMPS TURN OFF AND THE HORN BLARES CONSTANT. THE WINDSHIELD WIPERS GO AT FULL SPEED (FRONT AND BACK) AND THE FLUID IS SPRAYING EVERYWHERE. THE DOORLOCKS BEGIN TO FLICKER IN THE OPEN AND LOCK POSITION. THE BRAKE LIGHTS ARE ALSO SHUT OFF BUT THE REVERSE LIGHTS ARE LIT UP. THE TACHOMETER AND SPEEDOMETER GO TO ZERO. YOU CAN MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD AND TRY TO SHUT OFF THE VEHICLE, BUT TO YOUR SURPRISE THE VEHICLE DOESN'T SHUT OFF. IT KEEPS RUNNING! SO AS YOU ARE SITTING THERE WONDERING WHAT TO DO AND UNLOCK YOUR DOOR MANUALLY AND THEN YOU HAVE TO UNHOOK THE BATTERY AND SOMEHOW THAT WORKS. IF YOU ARE LUCKY WHEN YOU CONNECT THE BATTERY BACK IN THE SYSTEM GOES BACK TO NORMAL. IF YOUR UNLUCKY THE HORN AND WINDSHIELD WIPERS ARE STILL GOING STRONG ALONG WITH ALL THE OTHER ISSUES. EITHER WAY THIS SYSTEM MALFUNCTION IS BEING REPORTED ALL OVER THE INTERNET AND DODGE HASN'T RESPONDED. THEY ARE REPORTING A TIPM (TOTAL IGNITION POWER MODULE) APPARENTLY THE PART IS IN SUCH DEMAND THAT YOU CANNOT ORDER BECAUSE THEY ARE BACKORDERED UP TO 800 UNITS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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