Dodge Grand Caravan Complaints (2005)
996 consumer complaints on file.
- #10180836January 26, 2007AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
2005 GRAND CARAVAN AIR BAG SENSORS IN FRONT BUMPER CORRODED. DEALER STATES THAT IT IS MY PROBLEM. AIR BAG LIGHT STAYS ON. THEY WANT $450 TO REPAIR THIS SAFETY DEFECT. NHTSA #EA06003 DESCRIBES THIS PROBLEM. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10179421January 22, 2007EQUIPMENT, ENGINE AND ENGINE COOLING:ENGINE
SEVERAL PROBLEMS WITH 2005 DODGE GRAND CARAVAN.... *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10178842January 16, 2007STEERING
EVERY TIME I TOOK MY VAN IN FOR AN OIL CHANGE I WAS TOLD THE POWER STEERING FLUID WAS LOW, OBVIOUSLY DIDN'T THINK MUCH OF IT AT THE TIME. I STARTED HEARING A WHINING SOUND 5,000 MILES AFTER THE WARRANTY WAS UP, TOOK THE VAN IN AND THEY FOUND THE POWER STEERING RACK LEAKING FLUID, RESERVOIR EMPTY AND BLOCKED WITH P/S GEAR REMAINS, AND P/S PUMP NOISY. THEY REPLACED THE P/S GEAR, PUMP, AND RESERVOIR AT MY EXPENSE OF $1200.00. I WOULDN'T THINK THAT A 2005 VAN SHOULD HAVE MAJOR POWER STEERING PROBLEMS AFTER 2 YEARS. I BELIEVE THIS IS A MANUFACTURING PROBLEM. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10177540January 2, 2007STEERING:RACK AND PINION:RACK
THE FIRST TIME THE POWER STEERING RACK WAS REPLACED IN JAN 06 WITH 26,424 MILES ON THE VEHICLE. I NOTICED POWER STEERING FLUID WAS LEAKING WHICH THE DEALER DETERMINED WAS A BAD POWER STEERING RACK. THE SAME PROBLEM OCCURRED AGAIN IN JAN 07 WITH 35, 649 MILES ON THE VEHICLE. THIS TIME THERE WAS A DISTINCT HUMMING SOUND THAT CAUSED ME TO BRING THE VEHICLE IN FOR REPAIR. I ASKED THE DEALER IF THIS WAS A RECURRING PROBLEM AND HE STATED IT WAS NOT BUT READING OTHER COMPLAINTS, IT CERTAINLY IS NOT AN ISOLATED INCIDENT. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10177086December 27, 2006UNKNOWN OR OTHER
DASH COVER HAS FOGGED UP SOME AFTER HAVING VEHICLE SEVERAL MONTHS. DEALERSHIP SAID SOMETHING WAS SPRAYED ON PLASTIC AND GOT BEHIND IT AND IS NOT A FACTORY DEFECT. WILL NOT BE COVERED UNDER WARRANTY. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10177002December 26, 2006STEERING:RACK AND PINION:RACK, POWER TRAIN:AUTOMATIC TRANSMISSION
1) LEAKING TRANSMISSION FLUID; NOISY STEERING 2) NO FAILURE, PROMPTLY TOOK TO MECHANIC 3) REPLACED STEERING RACK, FRONT- END ALIGNED. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10176585December 19, 2006ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, STRUCTURE:BODY:DOOR
DASH BOARD LIGHTS INTERMITTENTLY FLICKER. THE VEHICLE WILL BE TAKEN TO THE LOCAL DEALERSHIP TOMORROW FOR A RECALL AND WILL BE INSPECTED FOR THE FIRST TIME FOR THE LIGHTS FLICKERING. ADDITIONALLY, THE REAR PASSENGER DOOR HAS MADE A STRANGE NOISE WHEN THE CHAIN ENGAGES TO OPEN EVER SINCE THE VAN WAS PURCHASED. IT WAS INSPECTED ONCE WITH THE DEALER NOT FINDING ANYTHING WRONG. A YEAR LATER, THE DOOR ONLY OPENS 1/2 WAY WHEN REMOTE OR BUTTON IS USED AND WILL NOT CLOSE WITH THE USE OF EITHER. THIS WILL BE INSPECTED TOMORROW AS WELL. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10175485December 7, 2006LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM, STEERING
I PURCHASED A CPO 05 GRD CARAVAN FROM A LOCAL DEALER. WITHIN MONTHS THE ELECTRIC DOOR LOCKS WOULD GO UP AND DOWN WHILE UNLOCKING THE DOORS BY THE KEY, WOULD GO UP AND DOWN WHILE TRAVELING DOWN THE ROAD & WHILE OPENING THE ELECTRIC WINDOWS WHILE INSIDE THE VAN..* * THE STEERING WHEEL WOULD LOCK UP WHILE PULLING OUT ONTO THE ROAD. MY WIFE AND KIDS COULD HAVE BEEN KILLED BY THE APPROACHING FULLY LOADED LOG TRUCK. THE VAN WAS TAKEN TO THE LITHIA IN ROSEBURG & WAS INFORMED OF THE ISSUED. IT WAS INSPECTED AND THE REPLY WAS THAT "THEY COULD NOT FIND ANY PROBLEMS & THEY SAID THEY COULD NOT GET THE DOOR LOCKS TO GO UP AND DOWN. THE VAN WAS TAKEN IN A 2ND TIME ON 07/28/2006 WITH THE SAME ISSUES, AGAIN THEY KEPT THE RIG AND TOLD US THEY COULD NOT GET THE DOOR LOCKS TO DO ANYTHING. ON 04/07/2006 THE VAN WAS TAKEN IN TO LITHIA AFTER KENDALL SAID THAT THEY COULD NOT WORK ON THE VAN BECAUSE OF US BUYING IT FROM LITHIA. SO THE VAN WAS RETURNED TO LITHIA WITH THE SAME PROBLEMS ALONG WITH THE RT REAR BRAKE LIGHT STAYING ..YOU KNOW THE SAD THING IS I STILL OWN 15K ON THIS VAN. THE STEERING ON THE VAN LOCKED UP AGAIN WHILE TRAVELING DOWN THE ROAD AND ALMOST CAUSED AN ACCIDENT WITH MY WIFE AND KIDS IN THE VAN. I JUST PRAY THAT WHEN WE TAKE IT IN FOR THE "4TH TIME" AND WE LEAVE IT AT THE DEALERSHIP TO FIX, THAT THEY WILL GET IT DONE RIGHT AND THAT IF WE EITHER KEEP THE VAN OR TRADE IT OFF THAT NOBODY GETS KILLED FROM THIS MAJOR SAFETY ISSUE. I FEEL THAT I HAVE BEEN SHAFTED DUE TO HAVING A CPO AND DODGE DEALERS ARE NOT ABLE TO DO THEIR JOB DUE TO SKILLS OR ?. I SURE HOPE THAT IF YOU ARE IN AN ACCIDENT AND YOUR UNABLE TO GET OUT OF THE VAN DUE TO THE DOOR LOCKS YOU DON'T BURN UP OR IF YOU CAN NOT OPEN THE DOOR THAT HOPEFULLY SOMEBODY CAN GET THE DOOR OPEN FROM THE OUTSIDE OF THE VAN. OH I FORGOT, WHEN I GO OVER A SPEED BUMP IT SOUNDS LIKE THE ENGINE IS GOING TO DROP OUT. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10175309December 6, 2006EXTERIOR LIGHTING:HEADLIGHTS
THE VEHICLE HEADLIGHTS STOPPED WORKING WHILE DRIVING ON MULTIPLE OCCASIONS. WAS FORCED TO PULL TO THE ROADSIDE BECAUSE LIGHTS COULD NOT BE TURNED ON WITH THE SWITCH. A FEW SECONDS LATER THE LIGHTS ILLUMINATED ON THEIR OWN. RECEIVED A TICKET BECAUSE LIGHTS WENT OUT DURING A DAYTIME RAIN SHOWER. NORTH CAROLINA REQUIRES HEADLIGHTS TO BE TURNED ON WHILE OPERATING A VEHICLE IN THE RAIN. DODGE SERVICE DEPARTMENT REPLACED THE FRONT CONTROL MODULE (ITEM NUMBER 5144579-AC) ($220.87 PARTS AND LABOR). *JB SEE ALSO 10180964 *DSY
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10175324December 6, 2006ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS MANEUVERED OFF THE ROAD AND RESTARTED. THIS OCCURRED ON THREE OCCASIONS. THE VEHICLE WAS DRIVEN TO THE DEALER EACH TIME HOWEVER; THE PROBLEM COULD NOT BE DUPLICATED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10174906December 1, 2006STEERING:COLUMN
DT*: THE CONTACT STATED WHILE DRIVING 10 MPH AND TURNING RIGHT, THERE WAS A CLICKING NOISE COMING FROM THE STEERING COLUMN. THE STEERING BECAME VERY TIGHT TO THE POINT OF ALMOST LOCKING UP. EXCESSIVE FORCE WAS REQUIRED TO TURN THE STEERING WHEEL, ACCOMPANIED BY A NOISE AS IF THERE WAS PLASTIC FRACTURING INSIDE THE STEERING COLUMN. THE HORN, THE RADIO CONTROLS, THE AIR BAG, THE TRACTION CONTROL SWITCH, AND THE SWITCH THAT CONTROLLED THE PEDAL DISTANCE ALL DISENGAGED AT ONCE. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO DETERMINED THAT THE CLOCKSPRING HAD DETACHED. THE FIRST 3 TIMES THIS HAD OCCURRED, THE CLOCKSPRING WAS REPLACED. THE FOURTH TIME, THE STEERING WHEEL AND THE CLOCKSPRING WERE REPLACED. THIS WAS THE FIFTH OCCURRENCE. IN THIS INSTANCE, THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE PROBLEMS PERSISTED IN SPITE OF ALL THE REPAIRS. THE MANUFACTURER WAS ALSO NOTIFIED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10174819November 30, 2006AIR BAGS:FRONTAL
DT*: THE CONTACT STATED WHILE TRAVELING 50 MPH, THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION, AND THE AIRBAGS DID NOT DEPLOY. 5 OCCUPANTS SUSTAINED INJURIES, AND A POLICE REPORT WAS TAKEN. THE AIRBAG WARNING LIGHT WAS NOT ILLUMINATED PRIOR TO THE INCIDENT. THE VEHICLE HAD NOT BEEN TO A SERVICE DEALER AND WAS TAKEN TO A STORAGE YARD. (LAWYER ON BEHALF OF HIS CLIENT) UPDATED 01/09/07. *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 5
- Deaths:
- 0
- #10174376November 27, 2006SUSPENSION
BOUGHT MY 2005 GRAND CARAVAN IN JULY 2006 WITH 39,000 MILES ON IT. AT 41,000 HAD THE SWAY BAR BUSHINGS REPLACED, COVERED BY DEALERSHIP WARRANTY. THIS IS THE THIRD CARAVAN THAT I HAVE OWNED SINCE 2001 AND EVERY ONE HAS HAD THE SAME PROBLEM. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10174492November 27, 2006AIR BAGS
I WRECKED MY 2005 DODGE GRAND CARAVAN INTO A HILL SIDE AND STRUCK A TELEPHONE POLE HARD ENOUGH TO BREAK THE POLE IN TWO. MY AIR BAG SYSTEM DID NOT DEPLOY. I DID OVER $6000.00 WORTH OF DAMAGE TO MY VAN BUT NO AIR BAGS. I HAVE HAD THE VAN SERVICED TWICE IN THE PAST FOR THE AIR BAG SENOR LIGHT COMING ON. I AM WORRIED THAT THE AIR BAG SYSTEM IS FAULTY. *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10174291November 26, 2006FUEL SYSTEM, GASOLINE
GAS GAUGE FAILURE ON 2005 DODGE GRAND CARAVAN. GAGE READS FULL WHEN VEHICLE IS SERVICED WITH GAS AND TANK IS FILLED. AS GAS IS USED THE GAGE WILL DECREASE CORRECTLY UNTIL 1/4 TANK IS REMAINING. GAUGE THEN HANGS UP, SHOWING 1/4 TANK, AND DOES NOT DECREASE AS GAS IS USED BELOW 1/4 TANK. THIS RESULTED IN MY DAUGHTER-IN-LAW RUNNING OUT OF GAS WHILE IN HEAVY EVENING TRAFFIC. LUCKILY, SHE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. I HAVE FOUND OUT FROM RELIABLE SOURCES (AUTHORIZED DODGE REPAIR SHOPS) THAT THIS GAS GAGE FAILURE IS COMMON AMONG THE DODGE CARAVAN'S AND GRAND CARAVAN'S. I FEEL THIS IS A SAFETY ISSUE AND SHOULD BE INVESTIGATED FOR POSSIBLE RECALL TO PREVENT ANY POSSIBLE INJURY OR DEATH RESULTING FROM RUNNING OUT OF GAS WHILE IN HEAVY TRAFFIC. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10174293November 26, 2006EQUIPMENT:APPLIANCE:AIR CONDITIONER, SUSPENSION
REFERENCE TO CASE WITH SWAY BAR BUSHING PROBLEM REF. NUMBER 10173990 . I HAD THE SAME PROBLEM WITH MY 2005 GRAND CARAVAN WITH 25000 MILES ON IT. I TOOK IT TO THE DEALER AND THEY REPAIRED IT NO PROBLEM AT NO COST. THEN ON 23 NOV 2006 MY VAN JUST DIED. BATTERY WAS DEAD. WOULD NOT JUMP START AT ALL. TOWING SERVICE COULD NOT JUMP START IT EITHER AND SAID SOMETHING MAJOR WAS WRONG. THEY TOWED TO DEALER IN SHREVEPORT ON FLAT BED WHERE THEY SAID THE BATTERY WAS BAD. BUT THE GOOD NEWS THEY SAID IT WAS ALL COVERED UNDER WARRANTY. AND THEY ALSO TOLD ME EVERYTHING FROM FRONT BUMPER TO REAR BUMPER IS 100 PERCENT COVERED UNDER THE WARRANTY FOR THE FIRST 3 YEARS/36,000 MILES. SO I DON'T UNDERSTAND WHY THE DEALERS ARE SO INCONSISTENT IS WARRANTY REPAIRS. IT STATES IN THE MANUAL WHAT IS AND IS NOT COVERED AND TO SUM THAT UP ANYTHING THAT SHOWS ANY SIGN IF HITTING A HAZARD IN THE ROAD IS NOT COVERED. MAYBE WE SHOULD START A CLASS ACTION HERE. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10173990November 21, 2006SUSPENSION:FRONT:STABILIZER BAR
2005 DODGE GRAND CARAVAN WHICH HAS 38500 MILES ON VEHICLE. THE FRONT SWAYBAR BUSHINGS ARE WORE OUT AND IT NOW MAKES A LOUD CLUNKING NOISE EVERY TIME IT GOES OVER A BUMP . DODGE SAYS IT IS A WEAR ITEM AND WILL NOT REPLACE IT EVEN THOUGH I HAVE AN EIGHT YEAR/80000 MILE WARRANTY. IF THEY WILL NOT FIX THIS I WILL SAY THIS IS THE LAST AMERICAN CAR I WILL BUY. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10173745November 17, 2006SUSPENSION:FRONT:STABILIZER BAR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, STEERING
SINCE PURCHASING IN 2004. I HAVE HAD TO TAKE BACK THE VAN NUMEROUS TIMES TO COMPLAIN TO THE DEALERSHIP ABOUT NOISES WHILE DRIVING IN THE STEERING BRAKES AND FRONT RIGHT WHEEL BASE AREA. BRAKES POPPING AND SCRUBBING, WHEEL BASE MAKES A SCRUBBING/CRACKING NOISES, AND THERE WAS A WHINING NOISE WHILE SLOWING AT STOPS AND IN PARKING LOTS. THEY HAVE REPLACED A MAP LIGHT. MY SLIDING DOORS HAVE STOPPED WORKING ONCE BUT THE PROBLEM HAS NOT OCCURRED AGAIN TO TAKE TO THE DEALER. AT A RED LIGHT WHEN IT TURNED GREEN I WENT TO GO AND THE ENGINE CUT OFF WOULD NOT RESTART IMMEDIATELY. LUCKILY NO ONE WAS BEHIND ME AND NO ONCOMING TRAFFIC. I WAS ON A HILL AND ABLE TO ROLL TO THE SIDE AND PUT THE VAN BACK IN PARK TO RESTART. 08/11/05 TOOK TO DEALER SHIP AND THEY PERFORMED A COMPUTER FLASH UPDATE AND LISTED A LABEL AUT AND LABEL GEN PART. HERE ARE THE SERVICE DATES WHEN I TOOK IN IT EACH TIME TO COMPLAIN ABOUT STEERING AND DRIVING NOISES. 08/04/05 TOOK TO DEALER ORDERED PARTS SERVICED ON 08/11/05 REPLACED POWER STEERING RESERVOIR. 11/17/05 REPLACED RACK AND PINION. 08/16/06 TOOK IN BRAKES STARTING MAKING NOISES TOLD WE HAD 20% LEFT AT 16,812 MILES THEY TOLD US TO REPLACE THE BRAKES. 08/16/06 ALSO HAD THEM LOOK AT THE SAME NOISE AS BEFORE AND THEY LUBED/GREASED STRUT DUST COVERS. 11/08/06 TOOK BACK FOR SAME NOISES AND THEY REPLACED THE SWAY BAR LINKS FOUND MY STEERING FLUID LOW, REPLACED FLUID AND STATED THEY COULD NOT FIND ANY CRACKS/LEAKS. I AM STILL HEARING NOISES COME FROM THE RIGHT FRONT WHEELBASE. THE POWER STEERING FLUID HAS FIXED THE WHINING NOISES AS OF TODAY. THE BRAKES ARE NOT POPPING. THEY SAID THE SWAY BAR LINKS FIXED THE POPPING. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10173677November 16, 2006STEERING:RACK AND PINION:RACK
THIS LETTER IS IN REGARDS TO A 2005 DODGE GRAND CARAVAN, WHICH WAS RECENTLY SERVICED BECAUSE OF A FAILED POWER STEERING RACK. THE POWER STEERING RACK WAS DIAGNOSED AS LEAKING DUE TO BAD SEALS AND THE UNIT WAS REPLACED. THE POWER STEERING RESERVOIR WAS ALSO REPLACED BECAUSE OF A RESTRICTION OF FLOW. ACCORDING TO DIALOGUE WITH THE DEALERSHIP, IT WAS DETERMINED THAT THE SCREEN IN THE RESERVOIR WAS PLUGGED, WHICH CAUSED THE SQUEAKING SOUND I WAS HEARING. I BELIEVE THE SCREEN WAS PLUGGED WITH DEBRIS GENERATED BY THE FAILING SEALS IN THE POWER STEERING RACK, SINCE THIS IS A RECIRCULATION HYDRAULIC SYSTEM. THE MILEAGE AT THE TIME OF FAILURE WAS 38,256 MILES, AND I BELIEVE THIS TYPE OF FAILURE WAS PREMATURE. I ALSO BELIEVE THAT THE FAILURE COULD HAVE HAD SERIOUS CONSEQUENCES HAD I INDEED LOST ALL THE FLUID FROM THE SYSTEM PRIOR TO MY DISCOVERY OF THE PROBLEM. I HAD THE POWER STEERING RACK REPLACED ON MY 2001 DODGE CARAVAN THIS YEAR, BUT THE MILEAGE WAS CONSIDERABLY HIGHER, AROUND 80,000 MILES. NEITHER THE PREVIOUS OWNER NOR I INFLUENCED THE PREMATURE FAILURE OF THE POWER STEERING RACK, NOR THE PLUGGED SCREEN IN THE RESERVOIR; EVEN THOUGH THE MECHANICS ATTEMPTED TO PLACE THE BLAME ON ME STATING THAT THE RESERVOIR FAILURE WAS DUE TO IMPROPER MAINTENANCE. SINCE I HAVE HAD THIS SAME PROBLEM ON A 2001 CARAVAN, I FEEL THAT THIS PROBLEM IS A DESIGN FLAW, AND SHOULD WARRANT A DESIGN CHANGE TO AVERT FUTURE HARDSHIPS BY CARAVAN OWNERS. FURTHERMORE, THERE IS NO MAINTENANCE INTERVAL SPECIFIED FOR THIS SYSTEM AT THIS MILEAGE. POWER STEERING SYSTEM FAILURES ARE PREVALENT ACROSS THEIR ENTIRE MODEL LINEUP. I BELIEVE THIS STEERING PROBLEM SHOULD BE INVESTIGATED BY THE NHTSA. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10172615November 4, 2006ELECTRICAL SYSTEM:WIRING, POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AXLE ASSEMBLY
DEAR SIRS: 2005 DODGE GRAND CARAVAN SE . IT HAS HAD NUMEROUS PROBLEMS, FEW OF WHICH WERE FIXED PROPERLY WHEN BROUGHT BACK TO THE DEALERSHIP. FINALLY, ON OCTOBER 04, 2006, WITH 29000+ MILES ON THE VEHICLE, AN AXLE BROKE AS MY SON, DAUGHTER-IN-LAW, AND TWO GRANDCHILDREN UNDER TWO YEARS OLD PULLED OUT OF A PARKING LOT ONTO THE ROAD. HAD THIS HAPPENED ON AN INTERSTATE, WITH THE VEHICLE MOVING AT A HIGH RATE OF SPEED, THERE IS EVERY LIKELIHOOD THAT A FATAL ACCIDENT WOULD HAVE OCCURRED. AXLES DO NOT BREAK EXCEPT UNDER EXTREME CIRCUMSTANCES OR WHEN THERE IS SOME FATAL FAULT WITH THE MANUFACTURE ITSELF. THIS IS NOT A VEHICLE WHICH HAS BEEN ABUSED. IT HAS BEEN USED TO TRANSPORT HOUSEWIVES AND SMALL CHILDREN BACK AND FORTH TO SCHOOL, TO GROCERY, ETCETERA. IT HAS BEEN SERVICED AT ALL PROPER INTERVALS AT THE MECHANICSVILLE, VA DEALERSHIP WHERE IT WAS PURCHASED. EXCEPT TO MOVE THE VEHICLE SO AS TO AVOID STORAGE CHARGES, I WILL NOT HAVE ANY MEMBER OF MY FAMILY TRANSPORTED IN THIS VEHICLE. THE SERVICE DEPARTMENT AT MECHANICSVILLE DODGE CLAIMS TO HAVE REPAIRED THE VEHICLE AND THAT IT IS SAFE. THEY HAVE ALL ''' DRIVEN IT AND IT DRIVES FINE!'' THAT IS ILLOGICAL FOR A NUMBER OF REASONS. FIRST, IT ''DROVE FINE'' RIGHT UP UNTIL THE MOMENT THE AXLE BROKE, EVEN THOUGH NUMEROUS ELECTRICAL AND OTHER PROBLEMS EXISTED WHICH WERE NOT FULLY REPAIRED AT THAT TIME. SECOND, I HAVE ABSOLUTELY NO REASON, BASED ON MY PAST EXPERIENCES WITH SHODDY WORK AND OUTRIGHT FALSEHOODS AT THIS STORE, TO BELIEVE THAT THIS SHOP IS CAPABLE OF PROPERLY REPAIRING THE VEHICLE. THIRD, THERE IS NO REASON TO BELIEVE THAT OTHER LIFE THREATENING PROBLEMS DO NOT EXIST, LURKING IN THIS VEHICLE TO STRIKE MY FAMILY IF WE WERE TO TRUST IT OR MECHANICSVILLE DODGE ONCE AGAIN WITH OUR LIVES. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0