Dodge Grand Caravan Complaints (1996)

1,157 consumer complaints on file.

#703366February 16, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION PROBLEMS AT 30,000 MILES AND 60,000 MILES. FAILURE AT 78,000. DOWNSHIFTED INTO 1ST OR SECOND GEAR FROM HIGHWAY SPEED WITHOUT WARNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#543721February 5, 1999
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
DEFECTIVE ROLL OVER VALVE CAUSED THE GAS TANK TO LEAK GASOLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834104January 27, 1999
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
WHEN GETTING INTO THE VEHICLE CONSUMER CAN SMELL VAPORS. ALSO TRANSMISSION LEAKS. IN ADDITION, WHEN PUTTING GAS INTO THE VEHICLE, CONSUMER SHOULD BE ABLE TO PUT 15 TO 16 GALLONS INTO THE TANK, BUT CAN ONLY PUT 12 TO 13 GALLONS INTO THE TANK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#543673January 26, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
THE VEHICLE WOULD NOT SHIFT PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702611January 26, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
I PURCHASED A '96 DODGE GRAND CARAVAN IN 2/97 WITH APPROX 15,000 MILES ON IT. WITHIN THE FIRST COUPLE OF WEEKS THE SERPENTINE BELT WAS BREAKING APART. THE DEALERSHIP REPLACED IT AND SAID ALL LOOKS GOOD. A FEW WEEKS AFTER IT, HAPPENED AGAIN. THIS TIME THE DEALER CHECKED AND SAID THERE WAS A DEFECT AND THE UPGRADE WAS ORDERED (THE BELT WAS REPLACED AGAIN). WHEN THE UPGRADE PARTS ARRIVED AND WERE INSTALLED, THE BELT HAD TO BE REPLACED AGAIN. SOMETIME AFTER THAT THE BELT WENT AGAIN. BECAUSE I WAS BEYOND THE 30,000 MILE POINT I WENT TO MY USUAL MACHANIC. HE REPLACED THE BELT. A SHORT TIME AFTER THAT THE BELT FELL APART AGAIN. THIS TIME THE MECHANIC GOT INTOUCH WITH CHRYSLER AND WAS TOLD ABOUT THE UPGRADE WHICH ACCORDING TO CHRYSLER HAD ALREADY BEEN DONE ON THE VEHICLE. HE WAS TOLD TO USE ONLY ORIGINAL REPLACEMENT PARTS WHEN REPLACING THE BELT. WHICH HE DID. ALTHOUGH THIS ONE LASTED THE LONGEST, LAST WEEK IT HAD TO BE REPLACED AGAIN. THEN LAST NIGHT THE BELT FLEW APART AGAIN. THIS TIME IT WRAPPED AROUND ONE OF THE LOWER PULLYS AS IT BROKE APART, AND SOUNDED LIKE I WAS DRAGGING A GARBAGE CAN UNDER THE VAN. THAT 7 BELTS IN 2 YEARS. SOMETHING HAS GOT TO BE WRONG. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702589January 25, 1999
STRUCTURE:BODY:DOOR
THE AUTOMATIC DOOR LOCKS ON BOTH REAR SLIDING DOORS HAVE MALFUNCTIONED ON AT LEAST FOUR OCCASIONS. WHEN THE LOCKS MALFUNCTION, IT IS IMPOSSIBLE TO OPEN THE DOOR FROM THE INSIDE OR THE OUTSIDE. THE VEHICLE MUST BE TAKEN TO THE DEALERSHIP IN ORDER TO BE ABLE TO OPEN THE DOOR. ON EACH OCCASSION WE HAVE TAKEN THE VEHICLE BACK TO HAVE IT REPAIRED AND IT WILL FAIL AGAIN WITH MONTHS. WE RECENTLY TALKED TO FRIENDS WHO ALSO HAD A SIMILAR VEHICLE AND WERE HAVING THE EXACT PROBLEM. THIS IS A SERIOUS THREAT TO THE SAFETY TO ANY PERSON OR CHILD WHO CANNOT ESCAPE FROM THIS VEHICLE IN AN EMERGENCY LIKE A VEHICLE FIRE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833717January 20, 1999
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHEN IT'S WET OUTSIDE THE STEERING LOCKS UP. DEALER SAYS POWER STEERING IS CORRODED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702383January 19, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
1ST VISIT -JULY 1998 - REPAIRED TRANSMISSION COOLER LEAK - UNDER WARRANTY. 2 VISIT 12/30/98 - TRANSMISSION LEAK AND WHEN TRANSMISSION WAS IN DRIVE WOULD NOT MOVE, THEN BUCKED INTO GEAR - REPAIRED BY DEALER AT OUR EXPENSE - WARRANTY EXPIRED - PERFORMED TRANSMISSION SERVICE AND REPLACED SELINOD GASKETS. 3RD VISIT 1/11/99 - PROBLEM WITH TRANSMISSION SHIFTING AGAIN - CHRYSLER PICKED UP TAB FOR PARTS AND LABOR - REPLACED SELONOID VALVE ASSEMBLY. 4TH VISIT 1/17/99 - TRANSMISSION STUCK IN 2ND GEAR (LIMP MODE) - RETURNED TO DEALER - NEED NEW TRANSMISSION AT 44,000 MILES!!! CHRYSLER WILL PICK UP TAB FOR PARTS BUT NOT LABOR. DEALERSHIP HAS NO BACKBONE TO FIGHT FOR CUSTOMER. CHARGING US MAJOR $$ FOR LABOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833259January 11, 1999
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
VAN LEAKS FROM GAS TANK. DODGE DEALER SAID ROLLOVER VALVE WAS DEFECTIVE. MECHANIC INDICATED THAT HE HAS BEEN REPLACING THE VALVES CONSTANTLY FOR WEEKS. THIS WAS A NEWLY DESIGNED VALVE THAT BECAME DEFECTIVE. DEALERSHIP RONALD OLSEN DODGE---402-397-8400. VEHICLE HAS BEEN REPAIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833260January 11, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
GAS TANK WAS LEAKING FROM THE VENTS IN THE TANK, RESULTING IN STRONG GAS FUMES INSIDE AND OUTSIDE VEHICLE. DEALER REPLACED THE GAS TANK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833096January 6, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE HAS AN ELECTRONIC AUTOMATIC TRANSMISSION. WHILE DRIVING AT HIGHWAY SPEED THE VEHICLE THREW ITSELF INTO NEUTRAL WHILE DRIVING UP TO THE SPEED OF 50MPH, CAUSING THE ENGINE TO REV WHEN APPLYING THE GAS. TRANSMISSION WILL NOT RETURN TO DRIVE GEAR UNTIL VEHICLE COMES TO A COMPLETE STOP. DEALER HAS BEEN CONTACTED. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833105January 6, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
ONGOING PROBLEM WITH FUEL TANK LEAKING. DEALER NOTIFIED AND REPLACED TANK AT OWNER'S EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#826826January 5, 1999
SEATS
CONSUMER WAS REAR ENDED IN WHICH THE MIDDLE REAR SEAT BECAME DETACHED FROM THE FLOORBOARD, RESULTING IN THE SEAT FLYING INTO THE DRIVER SIDE SEAT. CONSUMER HAS CONTACTED THE DEALER. *AK.ET.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#701467December 19, 1998
TIRES, FUEL SYSTEM, GASOLINE:DELIVERY, POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONING-DEALER REPLACED COMPRESSER,CONDENSOR AND EVAPORATOR, WE PURCHASED VAN IN MARCH AND A/C NEVER WORKED WHEN THE WEATHER WARMED UP. FUEL PUMP FAILED AND HAD TO BE REPLACED AT A COST OF $450. TIRES WENT NEXT AT A COST OF $350 FOR TWO FRONT TIRES. TRANSMISSION IS SLIPPING AND WON'T SHIFT CONSISTANTLY. WILL COST $1500-$1800 TO REPLACE ON A TWO YEAR OLD VAN WITH 45000 MILES.( DOT NUMBER: M30D TIRE SIZE: 21565R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#832402December 17, 1998
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
WHILE DRIVING THE VAN THE WINDSHIELD WIPERS GO ON AND OFF, WHILE THE SWITCH IS IN THE OFF MODE. THE WINDSHIELD WIPER SWITCH HAS BEEN REPLACED BY DEALERSHIP. THIS IS THE SECOND TIME THE SWITCH HAS BEEN REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#827479December 16, 1998
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
AFTER FILLING VEHICLE WITH GAS IT LEAKS FUEL DUE TO A BAD GASKET. MANUFACTURER HAS SUBSEQUENTLY REDESIGNED THE GAS TANK TO CORRECT THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#832287December 15, 1998
SUSPENSION
AT HIGH AND LOW SPEEDS THE VEHICLE SHAKES AND SHIMMIES UNCONTROLABLY. DEALER CANT FIND THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#542932December 8, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION OVERDRIVE SHAFT FAILED, CAR WOULD NOT SHIFT ABOVE THIRD GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831910December 7, 1998
ENGINE AND ENGINE COOLING:ENGINE
PIN THAT SECURES THE PULLEY ASSEMBLY BROKE, CAUSING LOSS OF VEHICLE CONTROL CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831410November 30, 1998
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
THE LOCATION OF THE WIRING HARNESS WHICH IS TOO CLOSE TO THE EXHAUST MANIFOLD CAUSED THE WIRING HARNESS TO MELT, RESULTING IN THE COMPUTER MALFUNCTIONING, ETC.*AK.ET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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