Dodge Grand Caravan Complaints (2005)

996 consumer complaints on file.

#10187492April 10, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2005 DODGE GRAND CARAVAN WITH (36000 FAILURE MILEAGE THE AIR BAG LIGHT ON THE DASHBOARD TURNED ON AND WOULD NOT TURN OFF. THE VEHICLE WAS TAKEN TO THE DEALER, WHO LOOKED AT THE VEHICLE AND THEY COULD NOT EXPLAIN THE REASON FOR THE FAILURE. THERE WAS AN OPEN INVESTIGATION ON THE AIR BAGS FOR THIS PARTICULAR YEAR, MAKE, AND MODEL. THE CURRENT MILEAGE WAS 36,200.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187007April 4, 2007
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
TL*THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT CALLED REGARDING RECALL # 06V067000. THE CONTACT STATED DISSATISFACTION WITH THE CUSTOMER SERVICE AND LENGTH OF TIME OF THE RECALL REPAIR. THE CONTACT LEFT THE DEALER WITHOUT THE RECALL WORK BEING PERFORMED. THE CURRENT MILEAGE IS 31,500.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186782April 2, 2007
AIR BAGS
AIR BAG LIGHT PROBLEM 1/12/06 WENT TO DEALER 5 TIMES PROBLEM STILL NOT FIX NOW I AM PASSED THE WARRANTY AND SHORT 500$ *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186496March 29, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
TL*THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN XLT. THE VEHICLE'S SLIDING AND HATCH DOORS WERE NOT FUNCTIONING PROPERLY. THE ELECTRONIC REMOTE USED TO OPEN THE DOORS FAILED. HOWEVER, THE CONTACT WAS STILL ABLE TO OPEN THE DOORS MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER ON THREE OCCASIONS. THE POWER LIFT GATE MOTOR AND GEAR, THE HARNESS CABLE AND MOTORS, AND THE SLIDING DOOR TRACT WIRING WERE REPLACED. THE CONTACT STATED THAT THE DOOR FAILURE HAD BEEN AN ONGOING PROBLEM. THE CONTACT CALLED THE MANUFACTURER, AND WAS ASSIGNED TO CASE # 15984563. THE DEALER INFORMED THE CONTACT THAT ELECTRONIC DOOR FAILURE WAS AN ONGOING CONCERN. THE FAILURE MILEAGE WAS 17,021. *AK UPDATE 05/04/07*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186087March 24, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
MY 2005 DODGE GRAND CARAVAN SXT WITH 50100 MILES ON IT HAD THE AIRBAG INDICATOR LAMP ON THE INSTRUMENT PANEL REMAIN ON DURING NORMAL VEHICLE OPERATION. THE VEHICLE WAS OCCASIONALLY DRIVEN IN HEAVY RAIN AND SEASONALLY WAS EXPOSED TO MID-ATLANTIC WINTER WEATHER CONDITIONS. THE VEHICLE HAS NEVER EXPERIENCED ANY IMPACT OR DISTURBANCE TO FRONT END. THE VEHICLE WAS BROUGHT TO THE LOCAL DODGE DEALER FOR DIAGNOSIS, AND THE TECHNICIAN FOUND NO COMMUNICATION FROM LF IMPACT SENSOR. FURTHER INSPECTION REVEALED CORROSION ON THE PIN CONNECTORS , LOCATED INSIDE A SUPPOSEDLY WATERPROOF WEATHERPAC RUBBER CONNECTOR, WHERE THE WIRING HARNESS PLUGGED INTO THE SENSOR. *AK THE LF SENSOR AND ABOUT 3" OF THE WIRING HARNESS WAS REPLACED AT A COST TO ME OF $240. AFTER READING THE NUMBER OF INSTANCES OF THIS OCCURING ON OTHER VEHICLES I ASSUME THAT IT IS ONLY A MATTER OF TIME UNTIL THE RF SENSOR FAILS AS WELL. I STRONGLY FEEL THAT THIS FAILURE IS A DESIGN DEFECT AND THE COST TO REMEDY THE PROBLEM (PAST, PRESENT, AND FUTURE) SHOULD NOT BE BOURNE BY THE CONSUMER. ADDITIONALLY, THE METHOD WATERPROOFING THE SPLICING OF THE NEW SENSOR WIRING CONSISTED ONLY OF HAND WRAPPED ELECTRICAL TAPE AROUND THE WIRES. IF THAT METHOD IS STANDARD REPLACEMENT PROCEDURE FOR A COMPONENT THAT IS DIRECTLY EXPOSED TO WHEEL SPRAY, THEN IT SEEMS LIKELY THAT THERE WILL BE A SECOND WAVE OF FAILURES WHEN THE WIRING SPLICES SHORT OUT IN VEHICLES THAT HAVE BEEN SERVICED. I DO HAVE THE DEFECTIVE SENSOR AND MATING HARNESS AND WOULD BE HAPPY TO PROVIDE IT FOR INSPECTION IF NECESSARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185972March 23, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
55,000 MILES OM MY 2005 DODGE GRAND CARAVAN SXT AND THE AIR BAG SENSORS ALREADY NEEDED TO BE REPLACED. $99.95 FOR THE DIAGNOSTIC, AN ADDITIONAL $205 FOR PARTS AND LABOR. 2 YEARS AND THESE THINGS GO BAD! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185977March 23, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
AIRBAG SENSOR STARTED COMING ON ABOUT 6 WEEKS AGO. I TOOK VEHIC LE TO DEALER TWO DAYS AGO, AND WAS TOLD THAT THE SENSORS WERE BAD AND WOULD NEED TO BE REPLACED. I WAS ALSO TOLD THAT THEY WERE NOT COVERED UNDER WARRANTY, HAVE APPROX. 39,000 MILES , AND WILL IT WILL COST AROUND $300. AT THE SAME TIME, THE RIGHT PASSENGER SLIDING DOOR WAS MALFUNCTIONING , SO THEY CHECKED THAT ONE AS WELL. THE TRACK NEEDED TO BE REPLACED AND WAS COVERED UNDER WARRANTY SINCE IT WAS CONSIDERED ELECTRICAL. WHY WERE THE AIRBAG SENSORS NOT CONSIDERED ELECTRICAL? THE AIRBAG SENSORS WERE ON BACKORDER, AND COULD TAKE 1 - 2 WEEKS. I WAS ADVISED NOT TO DRIVE MY CAR UNTIL THE SENSORS WERE REPLACED. MY CAR WAS ONLY 2 YEARS OLD AND I BOUGHT IT BRAND NEW. IN MARCH 2006 I HAD TO HAVE TO FUEL GUAGE/SENSOR REPLACED AS THE LIGHT WOULD NOT COME ON WHEN I WAS LOW ON GAS. I RAN OUT OF GAS TWICE.AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185844March 21, 2007
ELECTRICAL SYSTEM
2005 DODGE GRAND CARAVAN SXT INTERMITTENTLY SHUTS OFF/ STALLS AND POWER CUTS OUT WHILE DRIVING, PARKING, STOPPING AT TRAFFIC LIGHTS. WE'VE BEEN EXTREMELY FORTUNATE THAT WE HAVEN'T GOTTEN INTO AN ACCIDENT WITH THIS VEHICLE SINCE THE PROBLEM CAN OCCUR WHILE DOING 65 MPH ON THE HIGHWAY OR 30 MPH ON LOCAL STREETS. *AK WE'VE BEEN EXPERIENCING THE PROBLEM SINCE A MONTH INTO OWNING THE VEHICLE. THE PROBLEM HAS OCCURED 9 TIMES IN THE LAST 2.5 YEARS. WE'VE BROUGHT THE VAN TO THE DEALER NUMEROUS TIMES WITH THE SAME COMPLAINT, YET THEY ARE UNABLE TO DETERMINE WHAT IS CAUSING THE PROBLEM. THE MOST RECENT INCIDENT (LAST MONTH, FEB 2007) WHERE WE EXPERIENCED STALLING AND LOSS OF POWER IN THE VAN, THE DEALER HAD A CO-PILOT DIAGNOSTICS DEVICE SETUP IN THE VAN AND IT DIDN'T GET ANY READINGS WHEN THE PROBLEM OCCURED BECAUSE THE ELECTRICAL SYSTEM SHUTS DOWN (WHEN THE PROBLEM OCCURS). THE DEALER HAS SINCE ASKED US TO CONTINUE TO DRIVE THE VAN WITH THE CO-PILOT IN IT AND "PRESS THE BUTTON" IF WE THINK THE PROBLEM IS GOING TO OCCUR. SINCE WE SEEM TO KNOW ABOUT AS MUCH AS THE DEALER REGARDING WHAT CAUSES THIS ISSUE TO OCCUR.... WE'RE BASICALLY PUTTING OURSELVES AT RISK ANYTIME WE DRIVE THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185308March 16, 2007
AIR BAGS
AIRBAG LIGHT MALFUNCTION. AT DEALERSHIP, TOLD LIKELY BAD WIRE, AND THIS HAS BEEN A FREQUENT PROBLEM WITH THIS MODEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184260March 5, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DODGE GRAND CARAVAN 2005 - AIRBAG SENSORS FAILURE VERY DISAPPOINTED, ONLY 2 YEARS OLD VAN STARTED HAVING THIS PROBLEM - TOOK IT TO THE DEALER, I WAS TOLD THAT IS NOT COVERED BY WARRANTY BECAUSE I HAVE 39000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184053March 2, 2007
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, FUEL SYSTEM, GASOLINE:STORAGE
GAS GAUGE DOES NOT READ CORRECTLY. RAN OUT OF GAS ON INTERSTATE AND GAUGE SAID IT WAS HALF FULL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184078March 2, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
TRAVELING ON THE INTERSTATE FOR A COUPLE OF CONTINUOUS HOURS WITH THE CRUISE CONTROL SET AT A CONSTANT SPEED AND MILD HILLS. WHEN I WENT TO PRESS ON THE BRAKE PEDAL ON A LEVEL AREA OF FREEWAY THE CRUISE CONTROL DID NOT WANT TO DISENGAGE. AFTER APPLYING VERY STRONG FORCE TO THE BRAKE PEDAL FOR A SECOND OR TWO (AND BEING IN SHOCK BECAUSE THE VEHICLE WAS NOT SLOWING AND I WAS FAST APPROACHING A LARGE TRUCK IN MY LANE) I FINALLY DISENGAGED IT BY PUNCHING THE OFF BUTTON ON THE STEERING COLUMN. IF THE CRUISE CONTROL HAD NOT DISENGAGED OR IF TRAFFIC WOULD HAVE BEEN HEAVIER AN ACCIDENT MAY HAVE HAPPENED AT THE LEGAL SPEED LIMIT OF 75 MPH IN A REMOTE AREA WITH ALL OF MY FAMILY ABOARD HEADING ON VACATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183517February 26, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE AT 38,000 MILES. VEHICLE OUT OF WARRANTY, ALTHOUGH THIS WAS CLEARLY A FAILURE THAT STARTED BEFORE THE 36,000 MILE WARRANTY EXPIRATION. TRANSMISSIONS LIGHT CAME ON, AND UPON INSPECTION AT 2 CERTIFIED MECHANICS, I WAS SHOWN BLACK TRANSMISSION FLUID, AND SCANNER SHOWED MAJOR TRANSMISSION DAMAGE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183219February 22, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
I HAVE OWNED A USED 2005 DODGE GRAND CARAVAN SINCE AUG. 2005. IN DEC. 05 THE AIRBAG SYSTEM WARNING LIGHT CAME ON. IN JAN. 06 A FRONT SENSOR WAS REPLACED UNDER WARRANTY. YESTERDAY, THE LIGHT CAME ON AGAIN, AND I AM ASSUMING A FRONT SENSOR WILL AGAIN BE AT FAULT. I AM REPORTING SIMPLY TO ADD ANOTHER NAME TO THE FILE FOR YOUR INVESTIGATION INTO THIS PROBLEM (EA06003). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183045February 20, 2007
STEERING:HYDRAULIC POWER ASSIST SYSTEM
THIS IS AN ABBREVIATED COPY OF THE SECOND LETTER I HAVE SENT TO DODGE THE FIRST LETTER WAS SENT IN SEPT, 2006. THE POWER STEERING GOES OUT INTERMITTENTLY WHEN IT RAINS. UNABLE TO CONTROL VEHICLE. FEB 20, 2007 DODGE CUSTOMER ASSIST CTR POWER STEERING FAILURE DUE TO RAIN 2005 DODGE CARAVAN VIN: [XXX] THIS IS THE 2ND ATTEMPT TO GET DODGE OR CHRYSLER TO CARE ABOUT THE VEHICLE BUILT THAT HAS A POWER STEERING FLAW. IT IS APPARENT FROM YOUR LACK OF CORRESPONDENCE OR COMMUNICATION THAT YOUR COMPANY DOES NOT CARE ABOUT ITS CUSTOMER??S SAFETY. UPON YOUR ADVICE, I HAVE TAKEN THE VAN TO A DIFFERENT SERVICE CENTER, AUTOWAY IN CLEARWATER, FL. THE SERVICE ADVISOR TOLD ME THAT THERE WAS NOTHING THEY COULD DO UNTIL CHRYSLER COMES UP WITH A FIX FOR THE PROBLEM. AS I HAVE STATED IN PREVIOUS CORRESPONDENCE, MY WIFE DRIVES THE ABOVE MENTIONED VEHICLE 99% OF THE TIME. SHE LOVES THE CONVENIENCE, PERFORMANCE AND MOST OF THE TIME THE HANDLING OF THE VAN. HOWEVER, WHEN IT RAINS, WHICH IS OFTEN IN FLORIDA, THE POWER STEERING CEASES TO FUNCTION WITHOUT WARNING AS SHE IS DRIVING. THIS IS A MAJOR SAFETY ISSUE. MY WIFE IS UNABLE TO CONTROL THE VEHICLE WITHOUT POWER STEERING AND IT IS JUST A MATTER OF TIME BEFORE A MAJOR ACCIDENT OCCURS. WE HAVE BROUGHT THE VEHICLE INTO TARPON DODGE FOUR TIMES FOR THE SAME PROBLEM WITHIN THE LAST NINE MONTHS. THE LAST TIME, JAN 2007, I WAS TOLD EACH TIME THAT THERE WAS NOTHING TO DO EXCEPT AVOID THE RAIN. NOT ACCEPTABLE. I WAS ALSO TOLD THAT THE SERVICE MANAGER WAS GOING TO GET WITH CHRYSLER TO DETERMINE A SOLUTION. TO DATE NO PHONE CALLS. I PREVIOUSLY CALLED TARPON DODGE SER. & SPOKE TO A MR. LITTLEJOHN. HE TOLD ME THAT HE HAS SEEN SEVERAL CARAVANS WITH THE SAME POWER STEERING PROBLEM. HE TOLD ME THAT THEY WERE TRYING TO GET SOME ANSWERS FROM CHRYSLER. MY WIFE ON FEB 13, 2007 WAS TAKING HER FATHER TO LUNCH WHEN A MAJOR RAIN STORM OCCURRED. THE POWER STEERING WENT OUT 6 DIFFERENT TIMES AS SHE WAS TRYING TO GET HOME. *NM *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182973February 19, 2007
STEERING:RACK AND PINION, SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS, STRUCTURE:BODY:ROOF AND PILLARS
I AM CONCERNED WITH OVERALL QUALITY CONTROL ON THIS VEHICLE. I PURCHASED THIS VEHICLE NEW TO PROVIDE SAFETY AND COMFORT FOR MY GROWING FAMILY. I WAS DISAPPOINTED IN THE VEHICLES PERFORMANCE AND GAS MILEAGE DURING THE FIRST SEVERAL WEEKS OF OWNERSHIP. I RETURNED THE VEHICLE TO THE DEALERSHIP AND THEY REPLACED THE OXYGEN SENSOR UNITS THAT THEY SAID WHERE DEFECTIVE. SEVERAL MONTHS LATER THE HEATER/AIR CONDITIONING BLOWER WENT OUT. NEXT WITH LESS THAN 20,000 MILES ON THE VEHICLE I HAD TO REPLACE THE BRAKES. NOW WITH LESS THAN 28.000 MILES ON THE VEHICLE I NOTICED THAT THE PASSENGER SIDE FLOOR WAS SOAKED, THE VEHICLE WAS MAKING UNUSUAL SOUNDS WHEN TURNING AND THE PASSENGER SIDE DOOR WOULD NOT CLOSE AUTOMATICALLY. AT THE DEALERSHIP I FOUND OUT THAT THE RACK AND PINION STEERING UNIT HAD FAILED ALONG WITH THE THE CABLE ON THE PASSENGER SIDE DOOR. ON INVESTIGATION OF THE WATER LEAK THE DEALERSHIP FOUND THAT THE PASSENGER SIDE PILLAR HAD NOT BEEN SEALED PROPERLY TO THE ROOF CAUSING WATER TO RUN INTO THE VAN AND ROT THE CARPET. WHILE THE VEHICLE IS IN FOR REPAIRS THE DEALERSHIP IS ALSO REPLACING THE HEATER/AIR CONDITIONER BLOWER WHICH IS MAKING GRINDING SOUNDS AGAIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182804February 16, 2007
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:RETRACTOR
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2005 DODGE GRAND CARAVAN A VEHICLE HIT THE CONTACT'S VEHICLE FROM BEHIND. THE CONTACT WAS SITTING AT A RAILROAD STOP WAITING FOR A TRAIN TO PASS WHEN ANOTHER VEHICLE HIT HER WHILE DRIVING AT 55 MPH WHICH CAUSED THE CONTACTS VEHICLE TO HIT THE VEHICLE THAT WAS SITTING AT THE RAILROAD CROSSING IN FRONT OF HER. THE CONTACT STATED THAT SHE HIT THE VEHICLE WITH A HARD FORCE THAT CAUSED DAMAGE TO THE FRONT END OF THE VEHICLE. THE CRASH RESULTED IN ALL PASSENGERS HAVING BOTH BACK AND NECK INJURIES. THE CONTACT STATED THAT THE SHE AND HER 3 PASSENGERS SUSTAINED INJURIES WHICH SENT THEM TO THE HOSPITAL. THE AIRBAGS DIDN'T DEPLOY AND THE FRONT PASSENGER'S SEAT BELT DIDN'T RESTRAIN THE PASSENGERS . THE CONTACT STATED THAT SHE FELT THAT THE AIRBAGS DIDN'T DO ANYTHING TO PROTECT THE FRONT SEAT PASSENGER OR DRIVER . THE FAILURE MILEAGE WAS 34618.*AK
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10182096February 9, 2007
AIR BAGS
MY WIFE WAS INVOLVED IN AN ACCIDENT ON DECEMBER 7, 2006 WHEREIN HER 2005 DODGE GRAND CARAVAN WAS REAR ENDED BY A TRUCK WHILE SHE WAS STOPPED IN TRAFFIC. THE IMPACT WAS GREAT ENOUGH TO PUSH HER VEHICLE INTO THE BACK OF THE VEHICLE IN FRONT OF HER. DESPITE THE DEGREE OF IMPACT, WHICH WAS ENOUGH TO TOTAL HER MINI VAN, NONE OF THE AIRBAGS RELEASED. I AM CONCERNED AS TO WHY THIS WAS THE CASE. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10181931February 7, 2007
STEERING:RACK AND PINION:RACK
MY WIFE AND I PURCHASED OUR 2005 GRAND CARAVAN NEW TWO YEARS AGO. SEVERAL WEEKS AGO I FOUND A LARGE PUDDLE OF FLUID UNDER IT. IT HAD 28,000 MILES ON IT. WE TOOK IT TO THE LOCAL DEALERSHIP AND WERE INFORMED THE POWER STEERING RACK WAS LEAKING AND WOULD NEED TO BE REPLACED. IT WAS FIXED UNDER WARRANTY. JUST LAST WEEKEND I CAME HOME AND FOUND ANOTHER PUDDLE UNDER OUR VAN. WE TOOK IT IN AGAIN AND WERE TOLD IT NEEDED A NEW RADIATOR THIS TIME. AFTER THE WORK WAS FINISHED I TALKED WITH THE SERVICE MANAGER ABOUT THE POWER STEERING RACK AND HE STATED THEY HAD REPLACED APPROXIMATELY 100 OF THEM THIS WINTER. HE SAID HE COULD NOT BELIEVE DODGE WAS NOT LOOKING INTO THIS MORE THOROUGHLY. NEEDLESS TO SAY, I DID NOT TAKE THIS INFORMATION AS VERY CONVERTING KNOWING MY WARRANTY WILL EXPIRE IN ABOUT 4,000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180964January 29, 2007
EXTERIOR LIGHTING:HEADLIGHTS
ON NOVEMBER 20TH, A MODULE (PART NUMBER 5144579-AC) WAS REPLACED IN THE VEHICLE DUE TO INTERMITTENT HEADLIGHTS. JANUARY 8TH, THE VEHICLE WAS RETURNED BECAUSE THE HEADLIGHTS FAILED TO OPERATE DURING OPERATION. THE SERVICE DEPARTMENT WAS UNABLE TO FIND A PROBLEM. TODAY, JANUARY 29TH, THE HEADLIGHTS FAILED THREE TIMES DURING VEHICLE OPERATION AND TWICE THE HIGH-BEAM HEADLIGHT SWITCHED TO LOW-BEAM WITHOUT ANY PROMPTING FROM THE VEHICLE OPERATOR. *NM SEE ALSO 10175309. **DSY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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