Dodge Grand Caravan Complaints (2016)

1,002 consumer complaints on file.

#11210542May 29, 2019
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILED TO UNLOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210375May 28, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DRIVER SIDE SLIDING DOOR IS STUCK IN THE LOCK POSITION. IT WONT UNLOCK WITH THE REMOTE, BUTTON INSIDE OR MANUALLY. KEEPS SHOWING ERROR MESSAFE IF YOU TRY TO OPEN IT THAT THE DOOR NEEDS TO BE UNKOCKED BUT WILL NOT UNLOCK. VERY UNSAFE SINCE MINIVANS ARE FOR FAMILY'S AND BOW IN THE CASE OF EMERGENCY I CANT OPEN THAT DOOR. ESPECIALLY SINCE THE VEHICAL HAS LESS THAN 60K MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209984May 25, 2019
UNKNOWN OR OTHER
LEFT SLIDING DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. PASSENGERS ON THAT SIDE WOULD BE TRAPPED IN THE VEHICLE IN AN EMERGENCY. IT WILL NOT OPEN WITH KEY FOB OR MANUALLY, FROM INSIDE OR OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209637May 24, 2019
ELECTRICAL SYSTEM
TAKATA RECALL, MARINE CORPS. VETERAN AND MY 2016 DODGE GRAND CARAVAN R/T DRIVER SIDE REAR SLIDING DOOR STUCK SHUT ON LOCK POSITION I HAVE TRIED REMOVING FUSES AND STILL NONTHING. AFTER ONLY 10 THIS IS A MAJOR SAFETY ISSUE DUE TO THE FACT I HAVE 6 CHILDREN THAT OCCUPY THE REAR. I HAVE GOTTTEN THE QUOTE FROM 1K - 2K TO FIX THIS ISSUE WHICH IS VERY EXSPENSIVE AND CAN NOT AFFORD. I HAVE READ SEVERAL SIMILAR COMPLAINTS ON THIS VEHICLE RANGING DIFFERENT YEARS OF THE SAME MODEL VEHICAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209772May 24, 2019
ELECTRICAL SYSTEM
TAKATA RECALL DODGE CARAVAN SLIDING DOOR ACTUATOR WHEN PARKED THE SLIDING DOORS CAN GET STUCK CLOSED OR OPEN ONCE THEY ARE STUCK IF STUCK OPEN THAT DOOR WONT LOCK, AND IF STUCK CLOSED YOU CAN NOT OPEN THE DOOR AND CAN NOT UNLOCK. I CURRENTLY HAVE BOTH ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209814May 24, 2019
STRUCTURE:BODY
DOOR LOCK ACCUATOR FAILED CAUSING DRIVER SIDE SLIDING DOOR TO BE UNABLE TO BE OPENED EITHER REMOTELY, BY DRIVER DOOR SWITCH OR MANUAL LEVER ON DOOR. THIS IS A GREAT SAFETY HAZARD TRAPPING SOMEONE IN THE CAR IN THE EVENT OF AN EMERGENCY. THE DRIVER SIDE FAILED 5/23/19. THE PASSENGER SIDE FAILED LAST YEAR BUT THE DEALER WAS ABLE TO COVER THE REPAIR UNDER WARRANTY. THE PASSENGER SIDE WAS ABLE TO OPEN BUT NOT LOCK. DRIVER SIDE SLIDING DOOR CAN NOT OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209469May 23, 2019
UNKNOWN OR OTHER
SLIDING DOOR BEHIND DRIVER LOCKED WILL NOT UNLOCK. GOOGLED PROBLEM MANY VEHICLES WITH SAME PROBLEM. I USE THESE AS SCHOOL BUS AND CANNOT USE IT NOW.READING ABOUT PROBLEM DODGES FIX IS A 1100.00 DOLLAR FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209206May 22, 2019
UNKNOWN OR OTHER
REAR DRIVER SIDE SLIDING DOOR HAS COMPLETELY STOPPED OPERATING. WILL NOT OPEN EITHER MANUALLY OR ELECTRICALLY. IT IS AS IF IT IS PERMANENTLY LOCKED. PASSENGERS ON THAT SIDE CANNOT EXIT THE VEHICLE THAT SIDE, MAKING IT A SERIOUS SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209283May 22, 2019
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR LOCKED AND COULD NOT BE UNLOCKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. GENGRAS DODGE (460 CONNECTICUT BLVD, EAST HARTFORD, CT) WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208572May 20, 2019
ELECTRICAL SYSTEM
THE DRIVERS SIDE SLIDING DOOR IS STUCK IN THE CLOSED POSITION. IT WILL NOT LOCK OR UNLOCK EVEN MANUALLY. THE PASSENGER SLIDING DOOR IS NOW MAKING A GRINDING NOISE EVERYTIME THE FRONT DOORS ARE LOCKED OR UNLOCKED AND COULD FAIL SOON CAUSING MY CHILDREN TO BE LOCKED INSIDE THE VAN. ONLY 68,000 MILES ON THIS VAN AND THE REPAIR IS RIDICULOUSLY EXPENSIVE AROUND 1200 DOLLARS. NEEDS TO BE RECALLED. MAJOR SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208701May 20, 2019
STRUCTURE:BODY
"TAKATA RECALL" SLIDING DOOR ON DRIVERS SIDE WON'T UNLOCK OR OPEN (NOT AUTOMATIC OPEN DOOR, MANUALLY OPEN) TRIED USING THE DOOR UNLOCK PAD THE KEY FOB AND THE LOCK IN THE DOOR AND IT STILL DOESN'T UNLOCK OR OPEN. MY 1 YEAR OLD SITS ON THAT SIDE AND I AM WORRIED THIS IS A VERY HUGE SAFETY ISSUE. IF I WERE IN AN ACCIDENT I WOULD NOT BE ABLE TO GET TO HIM QUICKLY. MY 3 YEAR OLD SITS ON THE OTHER SIDE AND SO NOW WE HAVE TO CLIMB IN TO UNBUCKLE BOTH CHILDREN TO GET THEM OUT. THIS IS DANGEROUS IF AN ACCIDENT WERE TO HAPPEN. I'VE ALREADY REPLACED THE OTHER SIDE WHEN THAT AGITATOR WENT OUT ON IT. MY VAN HAS 32000 MILES. BOUGHT IT NEW IN 2016. SHOULD NOT BE HAVING THESE SAFETY ISSUES. PLEASE LOOK INTO DODGE AND THE REPORTS THAT PEOPLE HAVE FILED WHO HAVE THIS SAME ISSUE. IT SHOULD BE A RECALL AND FIXED. THANK YOU FOR YOUR TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208758May 20, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2006 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR DID NOT OPEN FROM OUTSIDE OF THE VEHICLE. ALL THE OTHER DOORS OPERATED PROPERLY. THE CONTACT MADE MULTIPLE ATTEMPTS TO OPEN THE DOOR, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208517May 19, 2019
ELECTRICAL SYSTEM
BACK SIDE DOOR IS LOCKED AND CANNOT BE OPENED OR UNLOCKED NEITHER MANUALLY OR WITH FOB OR INTERIOR BUTTON, DOOR IS JAMMED SHUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207915May 15, 2019
ELECTRICAL SYSTEM
PASSENGER REAR SLIDING DOOR INTERMITTENTLY STOPPED WORKING. WOULD NOT OPEN, MAKE A BUZZING NOISE. TOOK TO DEALER TO HAVE IT DIAGNOSED. THEY SAID THE DOOR MOTOR WAS FAULTY AND COULD FAIL CLOSED LOCKING THE REAR PASSENGERS IN THE BACK SEAT. I HAD IT REPAIRED AT A COST OF $1300.00. A MONTH LATER THE DRIVER SIDE REAR DOOR FAILED CLOSED. I AM NOW LOOKING AT ANOTHER $1300.00 REPAIR. THESE ITEMS RE NOT COVERED BY THE EXTENDED WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207616May 14, 2019
STRUCTURE:BODY
THE DRIVER'S SIDE SLIDING DOOR IS STUCK IN THE LOCKED POSITION. IT WILL BOT OPEN MANUALLY OR WITH THE KEY FOB. THE MESSAGE SAYS TO UNLOCK THE DOOR BEFORE ATTEMPTING TO OPEN THE DOOR BUT IT WILL BOT OPEN. THIS VEHICLE HAS LESS THAN 50K MILES ON IT WHEN THE DOOR GOT STUCK. IT IS EXTREMELY INCONVENIENT WHEN A LOT OF PEOPLE WITH VANS HAVE SMALL CHILDREN. THERE ARE NUMEROUS OTHER COMPLAINTS OF THE EXACT SAME ISSUE ONLINE. I BELIEVE THERE IS AN ISSUE WITH THE SLIDING DOORS LOCKING AS WELL. THE PASSENGER SIDE SLIDING DOOR WILL OPEN AFTER BEING LOCKED AND THE ALARM WILL SOUND. THIS IS BAD BECAUSE ANYONE CAN GET INTO YOUR CAR EVEN WITH IT LOCKED. THE LOCKING MECHANISMS IN THESE VANS NEED TO BE RECALLED AND FIXED ASAP! THANK YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205540May 3, 2019
UNKNOWN OR OTHER
BOTH SLIDING DOORS WILL NOT OPEN - JAMMED IN LOCKED POSITION. CANNOT MANUALLY OR ELECTRONIC OPEN. THIS IS VERY DANGEROUS AS I CANNOT GET MY GRANDKIDS OUT OF THE VAN IN AN EMERGENCY. ALSO UNABLE TO USE THE VAN IF THERE ARE MORE THAN 2 ADULTS. THERE WAS NO INCIDENT THAT CAUSED THIS. WORKED ONE DAY...NEXT DAY DIDN'T WORK. HAPPENED WITHIN A COUPLE WEEKS OF EACH OTHER (THE DOORS)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204399April 29, 2019
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SLIDING DRIVER'S SIDE DOOR MALFUNCTIONED AND WOULD NOT OPEN. UFTRING CHRYSLER DODGE JEEP RAM (140 RADIO CITY DR, PEKIN, IL 61554, (309) 340-4594) STATED THAT THEY BELIEVED THE LOCKING MECHANISM WAS STUCK AND MENTIONED THAT THE CONTACT'S WARRANTY HAD EXPIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,260.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203824April 25, 2019
STRUCTURE:BODY
DRIVER'S SIDE REAR SLIDING DOOR IS STUCK CLOSED. IT CANNOT BE UNLOCKED AT ALL. I HAVE TRIED UNLOCKING THE DOOR MANUALLY AND BY PRESSING THE UNLOCK BUTTON. IS IT STUCK LOCKED. IT DOESN'T MATTER WHETHER THE VEHICLE IS PARKED OR MOVING...THE DOOR WILL NOT UNLOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203825April 25, 2019
STRUCTURE:BODY
THE DRIVER SIDE SIDE DOOR STOPPED WORKING. IT CANNOT BE UNLOCKED EVEN MANUALLY, TRAPPING PASSENGERS INSIDE IF IT IS THE ONLY EXIT POINT. LOCK WILL NOT ENGAGED TO UNLOCK THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203577April 24, 2019
STRUCTURE:BODY
MY PASSENGER SIDE SLIDING DOOR IN THE BACK WHERE MY CHILD SITS WILL NOT OPEN. YOU CAN NOT MANUALLY OPEN IT OR OPEN IT IN ANY WAY. *DT CONSUMER STATED VEHICLE WAS REPAIRED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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