Dodge Grand Caravan Complaints (1996)

1,157 consumer complaints on file.

#845721August 24, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
THE WINDSHIELD WIPERS ACTIVATE BY THEMSELVES DUE TO AN ELECTRICAL MALFUNCTION IN THE SYSTEM. TO SHUT THEM OFF CONSUMER HAS TO WIGGLE THE TURN SIGNAL SWITCH. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845368August 19, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER NOTED FUMES/ GAS SMELL WITHIN THE VEHICLE WHEN EXITING AND ENTERING, FURTHER INSPECTION OF VEHICLE INDICATED FUEL LEAKING. CONSUMER CONTACTED THE DEALER, DEALER DETERMINED THE CAUSE OF THE PROBLEM TO BE THE GAS TANK WHICH WAS SPLIT AT THE SEAM, DEALER HAS REPLACED THE FUEL TANK. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845097August 16, 1999
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
THE BATTERY EXPLODED UNEXPECTEDLY WHICH CAUSED ACID TO SPRAY ONTO THE ENGINE AND BURNED A HOLE. THIS COULD HAVE A CAUSED A FIRE. COMMON PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709899August 12, 1999
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WINDSHIELD WIPERS COME ON BY THEMSELVES AT RANDOM WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#844873August 11, 1999
CHILD SEAT
BOTH INTEGRATED CHILD SAFETY SEATS CAUSE CHILDS' LEGS TO FALL ASLEEP. IN ONE CASE, CHILD SUSTAINED NERVE DAMAGE . PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#709717August 7, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, AIR:ANTILOCK, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
TWO LETTERS DATED 05/23/98 AND 06/08/98 ADDRESSED TO MR. ROBERT EATON, CEO OF CHRYSLER CORP. WAS SENT WITH A REPAIR HISTORY SCHEDULE CONTAINING 24 ITEMIZED OCCURENCES DEPICTING THE ASSOCIATED REPAIR ORDER NUMBER, NATURE OF REPAIR, MILEAGE, DATE-IN AND DATE-OUT, REMARKS AS TO RESULTS, WARRANTED REPAIR OR NOT, LOCATION OF REPAIR AND COST IF APPLICABLE. ALSO DEPICTED WAS THE NUMBER OF TIMES WE REPEATEDLY RETURNED THE VEHICLE FOR BRAKE REPAIR WHICH WAS SIX TIMES WITHIN FIRST SIX MONTHS AND SIX TIMES REGARDING ELECTRICAL WITHIN THE FIRST SIX MONTHS OF POSSESSION WHICH ALL IS EVIDENCED BY THE GIVEN INFORMATION ON THE REPAIR HISTORY SCHEDULE I PROVIDED WITH THE LETTERS. I RECEIVED A RESPONSE BACK FROM CUSTOMER SERVICE TO NO AVAIL. I WOULD BE DELIGHTED TO PROVIDE YOU AT YOUR REQUEST A COPY OF BOTH LETTERS WHICH INCLUDES THE REPAIR HISTORY SCHEDULE I ELUDED TO EARLIER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#844564August 6, 1999
STEERING: STEERING WHEEL/HANDLE BAR
INTERMITTENTLY WHILE TURNING, STEERING WHEEL LOCKED UP FOR LESS THAN A MINUTE WHICH COULD HAVE CAUSED A CRASH. DEALER HAS NOT BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#844207August 3, 1999
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
WHILE TURNNING THE KEY TO START VEHICLE THE BATTERY EXPLODED UNDER THE HOOD. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709557August 3, 1999
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FAN RELAY CONTINUED TO ACTIVATE THE FAN AFTER THE IGNITION WAS TURNED OFF CAUSING THE NEED TO REPLACE 3 BATTERIES STRANDING THE FAMILY EACH TIME. DEALER ASSURRED ME THAT THIS DIAGNOSIS WAS HARD TO PIN DOWN DUE TO THE INTERMITTENT NATURE OF THE POWER DRAIN. NUMEROUS OTHER ELECTRICAL PROBLEMS HAVE OCCURRED WITH THIS VEHICLE, INCLUDING WIPER MOTORS AND SWITCHES, AUTOMATIC DOOR LOCK SOLENIODS AND VENT WINDOW MOTORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#844085August 2, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHELD WIPERS WOULD COME ON & GO OFF BY THEMSELVES. THIS IS HAPPENING EVERY DAY WHEN ITS IN USE. IT IS STEADILY WORSE. VEHICLE WILL BE TAKEN TO DEALER. *AK *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709458August 1, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VAN STALLS AND BACKFIRES, THEN SLOWS TO A COMPLETE STOP. ACCELERATION ONLY SLOWS IT DOWN MORE. ONCE OFF THE ROAD, I TURN THE ENGINE OFF FOR HALF AN HOUR BEFORE RESTARTING. THIS HAD HAPPENED ABOUT 10 TIMES IN THE PAST WEEK. THE 'SERVICE ENGINE SOON' LIGHT CAME ON TWICE. I FIRST WENT TO THE LODI DODGE DEALERSHIP. THE CODE READ 'MULTIPLE CYLINDER MISFIRE'. THEY DID A DIAGNOSIS. THEY CHANGED THE FUEL FILTER, AIR FILTER AND FUEL PUMP RELAY PLUG. THE PROBLEM REMAINED. I THEN TOOK THE VAN TO AN INDEPENDENT SHOP. THEY DID A DIANOSIS. THEY SAID IT NEEDED A TUNE-UP. THAT DID NOT SOLVE THE PROBLEM. THIS PAST FRIDAY, I TOOK THE VAN TO ANOTHER SHOP. THEY COULD NOT FIND ANYTHING WRONG. THE PROBLEM REMAINS. I CALLED THE CHRYSLER CUSTOMER SERVICE NUMBER ON FRIDAY TO INQUIRE ABOUT ANY BULLETINS OUT THAT MIGHT PERTAIN TO THIS INTERMITTANT PROBLEM. I WAS TOLD THERE WEREN'T ANY. HOWEVER, ON YOUR WEBSITE I FOUND BULLETIN #18-30-95 THAT DOES SOUND LIKE IT IS RELATED. THIS IS A VERY DANGEROUS SITUATION. I NEVER KNOW WHEN OR WHERE THE CAR WILL FREEZE UP AND COME TO A COMPLETE STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#843951July 30, 1999
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHEN DRIVING AT ANY SPEED VEHICLE STALLED OUT DUE TO A SHORT IN WIRING HARNESS. VEHICLE HAS BEEN AT DEALER FOUR TIMES FOR REPAIRS, AND DEALER COULDN'T DETERMINE THE CAUSE OF THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709316July 28, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL TANK LEAKED AND DODGE WOULD NOT REPLACE AS THE VEHICLE WAS OUT OF WARRENTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709258July 27, 1999
POWER TRAIN:MANUAL TRANSMISSION
WAS NOT TOLD CAR WAS A "RENTAL VEH." 4 TRANSMISSIONS IN 88,000 K (LOOK ON FORUM GROUPS RE: CARAVAN TRANSMISSIONS. KNOWN PROBLEM :(DEFECT!!), CAN YOU HELP???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#843145July 23, 1999
FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK:SELECTOR DEVICES
THE FUEL TANK ROLLOVER VALVE CAN ALLOW FUEL TO PASS INTO THE VAPOR CANISTER. RECALL REMEDY DID NOT CORRECT THE PROBLEM. RECALL NUMBER 95V236000.AT 27000 MILES WITH FUEL TANK LEAKING PROFUSELY, AFTER RECALL PERFORMED WHILE PUTTING GAS INTO VEHICLE THE GAS POURED OUT ON THE GROUND, REPLACED GAS TANK AND O-RING TO SOLVE PROBLEM. *AK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708991July 22, 1999
ELECTRICAL SYSTEM:IGNITION:MODULE
THIS IS AN INTERMITTENT PROBLEM THAT HAS OCCURRED TWICE. EACH TIME THE VEHICLE LOST POWER WHILE IN MOTION AT APPROX. 25-30MPH. THE FIRST TIME, THE VEHICLE LOST ALL POWER WHILE SLOWING TO MAKE A TURN ONTO AN ADJACENT STREET. THE SECOND TIME OCCURRED WHEN STARTING TO SLOW DOWN FOR AN INTERSECTION. DURING THIS OCCURRENCE THE VEHICLE STOPPED RUNNING, THEN SEEMED TO RESTART RESULTING IN AN ENGINE RACING CONDITION. DURING EACH OCCURRENCE (NO POWER OR STALL THEN RACE CODITION) THE VEHICLE HAS BEEN DIFFICULT TO HANDLE AND COULD HAVE RESLUTED IN AN ACCIDENT. AFTER THE FIRST OCCURACE THE VEHICLE WAS BROUGHT TO THE DEALER. THE TPS SENSOR WAS REPLACED AT THAT TIME. AFTER THE SECOND OCCURRENCE THE VEHICLE WAS BROUGHT BACK TO THE DEALER AND AFTER MUCH DIAGNOSIS, THEY HAVE PROPOSED TO REPLACE AND 5V WIRE IN A POWER HARNESS AND/OR REPLACE THE COMPUTER CONTROL MODULE. ALTHOUGH THIS SEEMS LIKE A COSTLY TRIAL AND ERROR PROCESS WE HAVE BEEN NOTIFIED THAT THERE ARE NO OTHER ALTERNATIVES TO SOLVING THIS PROBLEM SO WE HAVE ELECTED TO DO BOTH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#842745July 21, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTI-LOCK BRAKES FAILED WHILE DRIVING 35 MPH, AND BRAKE PEDAL WENT STRAIGHT TO THE FLOOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708563July 13, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS COME ON AT ANY TIME WHILE ENGINE IS RUNNING. WIPERS STARTLE DRIVER BECAUSE OPERATOR DOES NOT ACTIVATE THEM. WIPERS ALSO CAUSE PARTIAL VISION OBSTRUCTION DURING OPERATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708589July 13, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION HAS FAILED 5 TIMES AND HAS BEEN REPLACED. IN ONE INSTANCE, THE CAR JUST STOPPED AS I WAS MAKING A TURN. NO ONE HAS BEEN INJURED; HOWEVER, THE CAR IS POTENTIALLY DANGEROUS AND CERTAINLY UNRELIABLE AS WE HAVE HAD IT INTO THE REPAIR SHOP 5 TIMES FOR THE SAME PROBLEM IN 4 YEARS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#842090July 12, 1999
TIRES
IMFORMATION IN THE OWNER'S MANUAL IN REFERENCE TO TIRE SIZE DIRECTS THE OWNER TO SEE INFORMATION ON THE DOOR WHICH IS NOT THE CORRECT TIRE SIZE. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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