Dodge Grand Caravan Complaints (2011)

530 consumer complaints on file.

#11342549July 31, 2020
ELECTRICAL SYSTEM
DRIVING DOWN THE ROAD AT APPROXIMATELY 45 MPH BATTERY LIGHT CAME ON THEN ALL LIGHTS ON THE PANEL LIT UP. CAR DIED WHILE PULLING OFF THE ROAD AND STOPPED. DOORS WILL NOT WORK AND CAR WILL NOT START NOW. HAD A TODDLER IN THE BACKSEAT AND SIDE DOORS DO NOT OPEN MANUALLY, HAD TO CRAWL THROUGH FRONT SEAT AREA TO RELEASE CHILD RESTRAINTS AND PULL HIM OUT FROM THE FRONT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338855July 12, 2020
ENGINE
WHILE ON THE HIGHWAY THE ENGINE BEGAN TO LOSE POWER/SPEED. THE DEALER STATED THAT THE ENGINE WAS LOSING COMPRESSION IN THE CYLINDER DUE TO A DEFECTIVE LIFTER THAT CAUSES DAMAGE TO THE CAM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331437June 29, 2020
ENGINE
THESE VEHICLES HAVE AN ONGOING ISSUE OF HAVING THE CYLINDER 4 MISFIRE. YOU CAN HAVE THE SPARK PLUG, SPARK PLUG WIRE, THE COIL PACK, CYLINDER HEAD VALVE, FUEL INJECTOR, VACUUM, SHAFTS AND EVERYTHING ELSE REPLACED AND THE CHECK ENGINE LIGHT WILL STILL COME ON SAYING THAT THIS CYLINDER IS MISFIRING. I HAVE HEARD AND READ MANY ARTICLES THAT SAY THIS IS A COMMON ISSUE WITH THESE VEHICLES AND EVERYONE IS SURPRISED THAT THERE HAS NOT BEEN A RECALL TO REPAIR THIS ISSUE. AT THIS POINT, YOUR ONLY OPTION TO HAVE A RE-MANUFACTURED ENGINE INSTALLED WHICH CAN END UP COSTING MORE THAN YOU OWE ON THE CAR WHICH MANY PEOPLE CANNOT AFFORD. HOW CAN YOU ALLOW A VEHICLE TO HAVE THIS ISSUE AND NOT HAVE A SOLUTION TO FIX IT? THIS CODE APPEARED ON MARCH 2019 AFTER A WEEK OF PURCHASING THIS VEHICLE. I HAVE REPLACED EVERY PART THAT WOULD CAUSE THIS ERROR CODE AND THE ONLY OPTION IT TO REPLACE THE ENGINE. THIS IS JUST NOT FEASIBLE AS THIS IS A COMMON ISSUE WITH THIS CAR AND SHOULD BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331608June 29, 2020
STRUCTURE:BODY
BOTH SLIDING DOORS WERE WORKING FINE, THEN ONE DAY THE DRIVER'S SLIDING DOOR JUST FROZE--CAN'T OPEN IT ELECTRONICALLY OR MANUALLY. THE LOCK IS STUCK IN THE LOCKED POSITION AND THE POWER DOOR LOCK SWITCH WON'T MOVE THAT DOOR'S LOCK TO THE 'UNLOCK' POSITION. WHEN YOU TRY TO MOVE THE LOCK/UNLOCK BUTTON/LEVER ON THAT SLIDING DOOR, IT'S STUCK IN THE LOCKED POSITION--EVEN WITH A BUNCH OF FORCE I CAN'T MOVE THE LEVER TO THE UNLOCKED POSITION--I FEEL LIKE I'M GOING TO BREAK THE LEVER IF I FORCE IT TOO MUCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323932May 8, 2020
ELECTRICAL SYSTEM
PASSENGER SIDE REAR SLIDING DOOR ACTUATOR STOPPED WORKING. SLIDING DOOR REMAINED IN LOCKED POSITION. REPLACED AND REPAIRED ACTUATOR AT BODY SHOP FOR $475. RECENTLY, THE DRIVERS SIDE REAR SLIDING DOOR ACTUATOR STOPPED WORKING. IT STARTED MAKING A LOUD BUZZING SOUND AND GOT STUCK IN THE LOCKED POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317196March 10, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SLIDING PASSENGER DOORS ON BOTH SIDES OF VAN REFUSE TO OPEN OR UNLOCK. DOORS CANNOT BE OPENED MANUALLY, WITH KEY FOB OR WITH THE BUTTON ON THE INTERIOR OF THE CAR. THIS PREVENTS PASSENGERS IN REAR (USUALLY CHILDREN) FROM BEING ABLE TO EXIT THE VEHICLE, WHICH COULD BE PARTICULARLY DANGEROUS IN THE EVENT OF A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312236February 29, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WHEN YOU PUT THE KEY IN IT IT JUST CRANKS AND CRANKS AND CRANKS BUT NEVER STARTS. WHEN IT FIRST STARTED IT WAS JUST OCCASIONALLY BUT NOW IT WONT START AT ALL SO IT JUST SITS IN THE DRIVEWAY. I'M A GRANDMOTHER RAISING HER GRANDCHILDREN BE NICE TO HAVE A VEHICLE TO TAKE THE BABIES TO THEIR APPTS. BUT OBVIOUSLY DODGE DOESN'T CARE BECAUSE THEY ARE AWARE OF THIS PROBLEM AND DONT WANT TO MAKE THE PART AVAILABLE TO US TO FIX IT SO WE SPEND THE MONEY FOR THESE VEHICLE TO SET IN OUR DRIVEWAYS. I PURCHASED THE VAN ON A FRIDAY AND WITHIN A WEEK IT STARTED HIT AND MISS STARTING AND BY THE SECOND WEEK IN IS NOW PARKED IN MY DRIVEWAY. THIS IS CRAZY DODGE YOU NEED TO MAKE THIS RIGHT OR AT LEAST MAKE THE PART AVAILABLE FOR US TO PURCHASE SO WE CAN FIX OUR VEHICLES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310815February 23, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I THINK THE 2011 DODGE GRAND CARAVAN MAINSTREET SHOULD BE RECALLED. THE CARS ELECTRICAL SYSTEM IS ALWAYS FALLING LIGHTS COME ON WHILE IM DRIVING AND WON'T TURN OFF FOR A HALF HOUR LAYER NO MATTER WHAT I DO. THE AIR BAG LIGHTS ARE ALWAYS COMING ON AND THE TRANSMISSION IS FAILING WHEN YOU SHIFT INTO GEAR THERE'S ALWAYS A BIG GUMPING SOUND AND THE SHIFT GETS STUCK IN PARKED GEAR FOR MINUTES BEFORE IT WANTS TO SHIFT INTO GEAR. I'VE READ A LOT OF THE SAME PROBLEMS WITH THIS MAKE AND MODEL CAR THEY SHOULD BE RECALLED ITS DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309188February 14, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
VAN WON'T START SEVERAL TIME A WEEK BECAUSE OF A FAULTY T.I.P.M. DODGE KNOWS ABOUT THIS PROBLEM AND WON'T WARRANTY IT BECAUSE THEY HAVE NOT BEEN FORCED TO RECALL THIS PART/PROBLEM. MY WIFE USE'S THIS VAN FOR HER JOB AND IS IN SOME BAD NEIGHBORHOODS AND IS SCARED SOMEONE WILL HURT HER AND SHE CAN'T GET AWAY BECAUSE VAN WON'T START. THERE ARE SEVERAL PLACES ON THE INTERNET THAT REBUILDS THESE T.I.P.M.'S BECAUSE OF KNOWN PROBLEMS. DODGE EVEN HAS A BYPASS TO THE FUEL PUMP AS AN AFTERMARKET PART TO FIX SOME OF THESE ISSUES BUT NOT ALL OF THE PROBLEMS.THE FUEL PUMP RELAY HAS INTERMITTENT POWER TO THE RELAY AND THAT IS CAUSING THE NO START PROBLEM. THE INTERNET HAS PAGE AFTER PAGE'S OF CUSTOMER COMPLAINTS THAT HAS HAD OR HAVING THIS PROBLEM. THIS HAPPENS ALL TIMES DURING THE DAY WHEN STATIONARY. VAN CAN WORK PERFECT THEN WE STOP AND GET OUT AND A FEW MINUTES LATER WE GET BACK IN AND VAN CRANKS BUT WON'T START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309263February 14, 2020
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WITH THE VEHICLE TURNED OFF AND THE KEY OUT THE IGNITION, THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE. THE CONTACT STATED THAT THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO (ANDERSON CHRYSLER DODGE JEEP RAM LOCATED AT 5711 E STATE ST, ROCKFORD, IL 61108) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED.THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 151,774.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306688February 3, 2020
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED. THE CONTACT COASTED TO THE SHOULDER. THE ELECTRONIC STABILITY CONTROL AND THE SECURITY INDICATOR WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302748January 29, 2020
ENGINE
FOUND A PUDDLE OF OIL IN MY DRIVEWAY, TOOK TO MECHANIC, INFORMED ME THE ENGINE OIL FILTER HOUSING WAS BROKEN, AND HE HAD 10 OF THESE RECENTLY. ALSO TOLD ME WHEN HE CONTACTED DEALER FOR PARTS, THEY SAID THIS IS A COMMON OCCURRENCE, THATS WHY THEY KEEP A LOT IN STOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301712January 24, 2020
ELECTRICAL SYSTEM
DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK MANUALLY, WITH BUTTON, OR WITH KEY FOB. I HAVE TRIED UNLOCKING THE DOOR WHILE DRIVING, IN PARK, AND WHEN TURNED OFF. I HAVE TRIED UNLOCKING THE DOOR MANUALLY AND THE LOCK IS STUCK IN THE LOCKED POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301170January 22, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE VIBRATED ABNORMALLY WITHOUT WARNING. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL WITH EXCESSIVE FORCE IN ORDER FOR THE SHAKING TO STOP. ADDITIONALLY, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE ON SEVERAL OCCASIONS. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO IMMEDIATELY START. SEVERAL ATTEMPTS WERE NEEDED TO START THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. JEEP, CHRYSLER DODGE RAM & FIAT OF ONTARIO LOCATED AT 1202 AUTO CENTER DR, ONTARIO, CA 91761, 909-390-9898, WAS CONTACTED BY PHONE IN ATTEMPT TO PURCHASE THE NECESSARY PART FOR REPAIR. THE CONTACT WAS INFORMED THAT DUE TO NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) THE PART WAS UNABLE TO BE PURCHASED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300079January 17, 2020
UNKNOWN OR OTHER
INTERMITTENT NO START ISSUE. ONLY HAPPENS WHEN THE VEHICLE IS WARM, I STOP FOR A QUICK STOP, AND ATTEMPT TO RESTART VEHICLE; NO START - NO CRANK, NO CLICK, NO HUM, NO HISS, NOTHING. AFTER 30 MINUTES TO AN HOUR THE VEHICLE WILL START WITH NO ISSUES. HAVE HAD VEHICLE TO DEALERSHIP TWO DIFFERENT OCCASIONS YET UNABLE TO RECREATE THE NO START ISSUE. STARTER IS GOOD, ALTERNATOR IS GOOD. HAS HAPPENED IN WARM WEATHER AND IN COLD WEATHER AND HAS HAPPENED A DOZEN TIMES OR MORE SINCE DECEMBER 16, 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298309January 10, 2020
ENGINE, FUEL/PROPULSION SYSTEM
VAN DOESNT ALWAYS START, TAKING MANY TRIES TO TURN OVER. HAS BEEN TO DODGE AND OTHER MECHANIC SEVERAL TIMES. BEEN TOLD THAT THE TIPM/ FUEL PUMP RELAY IS THE ISSUE. VAN HAS SHUT OFF INTERMITTENTLY ON THE HIGHWAY ON TWO OCCASIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297721January 7, 2020
ELECTRICAL SYSTEM
WHILE DRIVING ON THE HIGHWAY OR STREET THE VEHICLE LOOSES ALL POWER. DASH GOES BLANK AND NO STEERING AVAILABLE. TODAY I WAS DRIVING ON THE HIGHWAY VAN LOST ALL POWER ALMOST CAUSING AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296723January 2, 2020
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED AND WOULD SHUT OFF INTERMITTENTLY. THE CONTACT ALSO STATED THAT MULTIPLE ELECTRICAL FAILURES OCCURRED, INCLUDING THE SPEEDOMETER BECOMING DEFECTIVE WHILE TRAVELING VARIOUS SPEEDS, MULTIPLE WARNING INDICATORS FLASHING OR REMAINING ILLUMINATED, AND THE HEADLIGHTS WOULD FADE OR FLICKER WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO GINN CHRYSLER JEEP DODGE (5190 US-278, COVINGTON, GA 30014) ON MULTIPLE OCCASIONS TO BE SERVICED; HOWEVER, THE FAILURES CONTINUED. THE CONTACT ALSO HAD THE VEHICLE TOWED TO AN UNKNOWN DEALER IN MICHIGAN WHERE THE ALTERNATOR WAS REPLACE; HOWEVER, THE FAILURES CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296618January 2, 2020
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE ELECTRONIC LOCKS WERE LOCKING AND UNLOCKING AUTOMATICALLY REGARDLESS IF THE VEHICLE WAS ON OR OFF. THE HORN WOULD ALSO RANDOMLY SOUND WHEN THE ENGINE WAS RUNNING AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. DODGE OF BURNSVILLE (12101 HIGHWAY 35W SOUTH, BURNSVILLE, MN 55337, (952) 894-9000) STATED THAT THE TIPM NEEDED TO BE REPLACED AT THE COST OF $1,000. THE MANUFACTURER PROVIDED A CASE NUMBER AND STATED THAT THE VEHICLE WAS REPAIRED IN 2015 FOR THE POWER MODULE BY THE SAME DEALER. THE FAILURE MILEAGE WAS 67,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291913December 29, 2019
FUEL/PROPULSION SYSTEM
THE FUEL PUMP RELAY ON THE TOTALLY INTEGRATED POWER MODULE (TIPM) ON MY 2011 DODGE GRAND CARAVAN IS OPERATING INTERMITTENTLY WHICH IS CAUSING ENGINE STALLS AND HARD STARTS. AFTER RESEARCHING THE PROBLEM, I FOUND THAT THERE IS ALREADY A RECALL (SAFETY RECALL R09 / NHTSA 15V-115) FOR THE SAME ISSUE FOR OTHER DODGE AND JEEP VEHICLES EQUIPPED WITH THE SAME ENGINE & TIPMS. TROUBLESHOOTING HAS VERIFIED THAT THE FUEL PUMP RELAY IS INDEED THE ISSUE. AN ATTEMPTING TO PURCHASE THE RELAY KIT CBWPR091AA SPECIFIED IN THE RECALL FROM MY LOCAL DODGE DEALER IN CONWAY ARKANSAS FAILED. THEY TELL ME THEY CAN'T SELL ME THE PART BECAUSE THE RECALL DOES NOT COVER MY VEHICLE AND THAT I WOULD HAVE TO BRING THE VEHICLE IN FOR A $1000+ TIPMS BOARD REPLACEMENT. DODGE IS EXTORTING EXORBITANT AMOUNTS FROM THEIR CUSTOMERS FOR EXPENSIVE REPAIRS THAT COULD BE DONE AT A TINY FRACTION OF THE COST IF CUSTOMERS WERE ALLOWED TO PURCHASE THAT SIMPLE RELAY KIT. MEANWHILE I'M HAVING TO OPERATE AN UNSAFE VEHICLE UNTIL I FIND ANOTHER SOURCE TO OBTAIN THE SPECIFIED PART IN THE RECALL. THIS MODEL VEHICLE SHOULD ALSO BE PART OF THAT SAFETY RECALL AND DODGE/CHRYSLER SHOULD BE INVESTIGATED FOR PUTTING THEIR CUSTOMERS AT RISK AS A RESULT OF THEIR UNETHICAL BUSINESS PRACTICES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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