Dodge Grand Caravan Complaints (2002)

290 consumer complaints on file.

#10245437October 14, 2008
FUEL SYSTEM, GASOLINE
2002 DODGE GRAND CARAVAN SOMETIMES THE FUEL GAUGE WILL GO TO EMPTY SUDDENLY, AND A LITTLE LATER, IT WILL GO BACK TO THE ACTUAL READING. IT HAPPENS SPORADICALLY, BUT I DID NOT KNOW THAT IT COULD BE REPORTED. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244485October 6, 2008
EXTERIOR LIGHTING
HEADLIGHT MALFUNCTION. DRL ONE ON ONE OFF, HEADLIGHTS OPPOSITE ON/OFF, HI-BEAMS OPPOSITE ON/OFF. REPLACED FCM, WORKED OK FOR A FEW WEEKS, BUT IS MALFUNCTIONING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244490October 6, 2008
STEERING
TWICE EARLIER THIS YEAR I HAD TWO POWER STEERING HOSES BLOW OUT ON ME WHILE DRIVING. HAD TO MAKE AN EMERGENCY PULL-OVER AND HAVE VEHICLE TOWED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244095October 1, 2008
AIR BAGS
THE VAN'S AIRBAG SENSOR LIGHT CAME ON INTERMITTENTLY FOR A COUPLE OF WEEKS, THEN STAYED LIGHTED FROM THEN TO DATE. BOUGHT THE VEHICLE USED, SO I DON'T KNOW IF THIS IS THE FIRST TIME IT HAS HAD THIS PROBLEM, BUT IT HAS NOT BEEN IN ANY TYPE OF COLLISION. I AM CONCERNED THAT MY AIRBAGS WILL NOT DEPLOY IN THE EVENT OF A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238001August 13, 2008
STRUCTURE, EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHEN A/C IS ON PASSENGER FLOOR GETS SOAKED. ROTTING OUT THE CARPET AND FLOOR MAT. AS WELL THE RADIO STOPS WORKING FOR PERIODS OF TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235793July 25, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE AIR BAG LIGHT ILLUMINATED AND HAS REMAINED LIT FOR SOME TIME. THE DEALER STATED THAT THE AIR BAGS WERE NOT UNDER RECALL. THE FAILURE MILEAGE WAS 80,000. UPDATED 09/16/08. *LJ UPDATE 09/18/08.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233469July 7, 2008
STEERING
POWER STEERING FAILED WHILE I WAS IN THE MIDDLE OF A TURN, PULLING ME INTO A PICKUP TRUCK AND "TOTALING" MY 2002 DODGE GRANDCARAVAN BEYOND INSURED RECOVERY. NOTE: I HAD POWER STEERING COOLING HOSE REPLACED AS INSTRUCTED IN 2004 RECALL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10231645June 19, 2008
STEERING:RACK AND PINION
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE INSPECTION, THE CONTACT WAS INFORMED THAT THE STEERING:RACK AND PINION WAS LEAKING FLUID AND NEEDED TO BE REPLACED. HE TOOK THE VEHICLE TO AN AUTHORIZED DEALER AND WAS INFORMED THAT THE PARTS WERE ON BACK ORDER BECAUSE IT WAS A COMMON FAILURE FOR THAT YEAR, MAKE, AND MODEL VEHICLE. THE VEHICLE WAS REPAIRED AT THE COST OF $1,234. THE CURRENT AND FAILURE MILEAGES WERE 50,000. UPDATED 07/15/08 *BF UPDATED 07/15/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230294June 9, 2008
AIR BAGS, ELECTRICAL SYSTEM
THE AIR BAG LIGHT CAME ON AND STAYED ON AND THE HORN QUIT WORKING. I HAD TO HAVE CLOCKSPRING AND PASSENGER AIRBAG JUMPER WIRING REPLACED COSTING $524.00. THESE ARE PARTS PREVIOUSLY RECALLED ON EARLIER MODELS, SHOULD NOT BE CONSIDERED AS "WEARABLE" PARTS, AND INVOLVE THE SAFETY OF THE VEHICLE AND THEREFORE SHOULD ALSO BE CONSIDERED FOR RECALL FOR THIS YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230296June 9, 2008
AIR BAGS
WE HAVE A 2002 DODGE GRAND CARAVAN, AND THE AIR-BAG LIGHT GOES ON AND STAYS ON FOR AWHILE, THEN GOES OFF. I CALLED DAIMLER-CHRYSLER AND THEY GAVE ME NO SATISFACTION. IT IS NOT ON THE RECALL LIST. WE ALSO HAVE A 2000 CHRYSLER GRAND VOYAGER, AND THE LIGHT HAS NEVER GONE ON, BUT IT IS ON THE RECALL LIST. THERE ARE NUMEROUS COMPLAINTS ABOUT THE 2002. THIS HAS BEEN GOING ON FOR THE PAST TWO YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228435May 15, 2008
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. IN JUNE OF 2007, WHENEVER THE VEHICLE WAS STARTED, THE AIR BAG LIGHT CONTINUALLY REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO HIS LOCAL MECHANIC FOR REPAIR AND WAS INFORMED THAT THE CLOCK SPRING FAILED. IN MAY OF 2008, THE AIR BAG LIGHT BEGAN TO CONTINUALLY ILLUMINATE AGAIN WHENEVER THE VEHICLE WAS STARTED. THE VEHICLE WAS REPAIRED FOR A SECOND AT 47,000 MILES. THE CLOCK SPRING IS CURRENTLY UNDER RECALL FOR OTHER MODELS AND THE CONTACT WOULD LIKE THE RECALL TO BE EXPANDED. THE ORIGINAL FAILURE MILEAGE WAS 39,000 AND CURRENT MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226703May 5, 2008
STEERING
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT NOTICED PUDDLES OF LIQUID ON THE GARAGE FLOOR WHERE HIS VEHICLE WAS PARKED. WHEN HE TOOK IT FOR MAINTENANCE HE DISCUSSED THE ISSUE WITH HIS LOCAL MECHANIC WHO ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE DEALER CONFIRMED THAT THE STEERING BOX WAS LEAKING AND PERFORMED THE REPAIR. THIRTEEN MONTHS LATER, THE STEERING BOX BEGAN LEAKING FOR THE SECOND TIME. HOWEVER, THE DEALERSHIP ADVISED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND HE WOULD BE LIABLE FOR THE COST OF THE REPAIR. THE CONTACT HAD THE VEHICLE REPAIRED AT THE TIME. THE VEHICLE CURRENTLY EXPERIENCING ADDITIONAL LEAKING, BUT HAS NOT BEEN DIAGNOSED. THE ORIGINAL FAILURE MILEAGE WAS 17,000 AND THE SECOND FAILURE WAS IN 6/2005 WITH A FAILURE MILEAGE OF 24,000. THE CURRENT FAILURE WAS AT 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225359April 22, 2008
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. WHILE DRIVING 10 MPH, THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED. THE FAILURE OCCURRED AT BOTH LOW AND HIGH SPEEDS. THE DEALER STATED THAT THE AIR BAG MODULE FAILED AND WAS NOT INCLUDED IN ANY RECALL. THE CONTACT PAID FOR THE REPAIRS IN FEBRUARY OF 2006. THE FAILURE CEASED FOR APPROXIMATELY TWO YEARS, BUT THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY AGAIN IN MID-MARCH OF 2008. THE DEALER STATED THAT THE VEHICLE NEEDED A NEW PASSENGER SIDE AIR BAG MODULE. THE VEHICLE HAS NOT YET BEEN REPAIRED. THROUGH ONLINE RESEARCH, SHE DISCOVERED A RECALL FOR THE SAME FAILURE, BUT A DIFFERENT VEHICLE YEAR. THE CURRENT MILEAGE WAS 69,000 AND FAILURE MILEAGE WAS 63,907.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223264April 3, 2008
SUSPENSION:FRONT:STABILIZER BAR
DODGE GRAND CARAVAN SPORT 2002 SWAY BAR BUSHING MOUNT WEARS OUT PREMATURELY AND CAUSES EXTREME DEGRADING IN VEHICLE HANDLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222249March 25, 2008
ELECTRICAL SYSTEM:WIRING, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING I SMELLED SMOKE. I COULDN'T SEE WHERE IT WAS COMING FROM SO I CONTINUED DRIVING. THEN I SAW SMOKE COMING OUT FROM BEHIND THE PANEL ON THE PASSENGER SIDE REAR SLIDING DOOR. I THEN PULLED OVER TO SEE WHAT WAS GOING ON. I COULDN'T SEE A FIRE FROM INSIDE AND THE DOOR DIDN'T FEEL HOT. I WALKED AROUND TO THE OUTSIDE AND TOUCHED THE DOOR, WHICH WAS HOT. I THEN NOTICED BURN MARKS THROUGH THE PAINT. I WENT BACK INTO THE VAN AND PULLED PART OF THE PANEL AWAY AND SAW FLAMES INSIDE THE DOOR. I THEN TOOK A FIRE EXTINGUISHER AND PUT OUT THE FIRE. I CALLED 911 AND ASKED FOR THE FIRE DEPARTMENT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10219847March 2, 2008
VEHICLE SPEED CONTROL
I OWN A 2002 DODGE GRAND CARAVAN, WHICH HAS CRUISE CONTROL INSTALLED. THERE ARE TWO BUTTONS ON THE LEFT SIDE OF THE STEERING WHEEL, ENGAGE/DISENGAGE WHICH ENGAGES THE SYSTEM, AND SET, WHICH SETS THE SYSTEM ON THE SPEED SELECTED. THERE ARE THREE BUTTONS ON THE RIGHT SIDE OF THE STEERING WHEEL, ACCEL/RESUME, CANCEL WHICH CANCELS THE LAST SETTING SET, AND DECEL. ABOUT 50% OF THE TIME WHEN I 'CANCEL' THE LAST SETTING ENGAGED, AFTER 1 TO 3 SECONDS THE SYSTEM WILL RE-ENGAGE AND ACCELERATE TOWARD THE SPEED PREVIOUSLY SELECTED. IT WILL NOT RE-ENGAGE IF THE SYSTEM IS DE-ACTIVATED BY EITHER THE BRAKE APPLICATION OR BY PRESSING THE DISENGAGE BUTTON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217449February 8, 2008
CHILD SEAT:MATERIAL/PADDING, CHILD SEAT, ENGINE AND ENGINE COOLING
ON NOVEMBER 28, 2007 MY 2 YEAR OLD SON, DYLAN FISHER DEPETRO LOST HIS LIFE, ALONG WITH 9 MONTH OLD AMELIA DEMEUSE, TO A MINIVAN FIRE THAT ALSO SERIOUSLY INJURED TWO OTHERS IN THE TOWN OF LUXEMBURG, WI. OUR SON'S SITTER RAN SOME ERRANDS FOR ANOTHER LITTLE GIRL'S 1ST BIRTHDAY. WHILE SHE WAS IN A HARDWARE STORE, PURCHASING DECORATIONS, THE MINIVAN, HOLDING FIVE CHILDREN (ALONG WITH MY SON) CAUGHT FIRE. THE CAUSE REMAINS UNDER INVESTIGATION. I HOLD NO ANGER TOWARDS SUE LALUZERNE, THE SITTER. SHE LOVED MY SON AND MY SON LOVED HER. HOWEVER, I KNOW THAT MY SON'S DEATH WAS NOT IN VAIN. HE WAS CALLED HOME TO JESUS FOR A REASON AND I FEEL IT'S MY CALLING TO ENSURE THAT SOMETHING LIKE THIS NEVER HAPPENS AGAIN. THE MINIVAN WAS DESTROYED BY FIRE IN LESS THAN 5 MINUTES. MY SON WAS PRONOUNCED DEAD AT THE SCENE FROM SMOKE INHALATION AND SOOT. HE PROBABLY ONLY TOOK TWO BREATHS BEFORE BECOMING UNCONSCIOUS. ALTHOUGH THE CAUSE HAS NOT BEEN DETERMINED, I FIRMLY BELIEVE THAT THERE IS NO EXCUSE FOR A VEHICLE BECOMING CONSUMED IN FLAMES IN SUCH A SHORT TIME. MY SON WAS IN A CAR SEAT THAT WAS BUILT INTO THE MINIVAN; A SEAT THAT CONTAINED HIGHLY FLAMMABLE, TOXIC MATERIALS. WE ARE WORKING WITH GIL ROSS, A LAWYER OUT OF CHICAGO, TO HELP US DURING THIS TIME. THERE IS NO AMOUNT OF MONEY THAT COULD EVER EASE THE PAIN OF LOSING MY CHILD. WHAT I REALLY WANT TO HAPPEN OUT OF ALL OF THIS IS FOR THE AUTO INDUSTRY TO STOP USING FLAMMABLE MATERIALS IN THEIR SEATS, ESPECIALLY IF CAR SEATS ARE BUILT IN. I WANT PEOPLE TO BE TRAINED IN THE USE OF CAR SEATS IN CPR CLASSES ACROSS THE NATION AND A MECHANISM FOR QUICK RELEASE OF A CAR SEAT IN THE EVENT OF AN ACCIDENT OR FIRE. I ASK FOR YOUR HELP IN MAKING THE WORLD AWARE OF THIS SAFETY ISSUE AND HELPING US TO CHANGE THE SAFETY STANDARDS. MY SON DESERVES THIS. THANK YOU. *TR
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
2
#10215582January 21, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ALL OF A SUDDEN THE INTERNAL INSTRUMENT PANEL AND CONSOLE LIGHTS WENT OUT IN MY 2002 GRAND CARAVAN. MY MECHANIC SAID THE BODY CONTROL MODULE IS FAULTY/HAS A SHORT AND IT'S AN APPROX $800 REPAIR. I HAVE 128,000 MILES ON THE CARAVAN. I ALSO HAVE A 1996 CARAVAN AND THIS HAS NEVER HAPPENED TO THAT VAN, EVEN THOUGHT IT'S 12 YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214760January 14, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CHECK ENGINE LIGHT CAME ON AND WE HAD THE VEHICLE CHECKED. WE WERE TOLD THAT IT WAS DEALING WITH THE TRANSMISSION AND TO GO TO A TRANSMISSION SPECIALIST. A DAY LATER, THE TIRES WERE LOCKED AND THE VAN DID NOT RESPOND TO ANY GEAR. HAD THE VAN TOWED TO TRANSMISSION SHOP. THEY SAID THAT THE TORQUE CONVERTER FAILED AND IN TURN THE OIL PUMP WAS NOT CIRCULATING OIL TO THE TRANSMISSION. THE TRANSMISSION WAS COMPLETELY WELDED TOGETHER. WE HAD TO PURCHASE AN ENTIRE NEW TRANSMISSION COSTING OVER $2,600.00. THE VEHICLE HAD ONLY 48,000 MILES. I READ ONLINE WHERE OTHER INDIVIDUALS HAD SAME PROBLEM AT 37,000 MILES AND 40,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214020January 7, 2008
STEERING
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE STEERING WHEEL HAS A TENDENCY TO LOCK WHILE DRIVING BETWEEN 1 AND 60 MPH. HE STATED THAT THERE WAS A U-JOINT AT THE END OF THE STEERING COLUMN THAT FREEZES AND CAUSES THE STEERING WHEEL TO LOCK. THE FAILURE OCCURS EACH TIME THE VEHICLE IS IN MOTION. THE DEALER STATED THAT THIS WAS THE FIRST TIME THEY HEARD OF THIS DEFECT AND THERE WERE NO RECALLS AVAILABLE. THE FAILURE MILEAGE WAS 70,000 AND CURRENT MILEAGE WAS 80,000. UPDATED 02-25-08 *BF UPDTATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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