Dodge Grand Caravan Complaints (1999)

432 consumer complaints on file.

#10223417April 4, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
MY 10 YEAR OLD DAUGHTER ACCIDENTALLY KNOCKED THE SHIFTING LEVER OUT OF PARK WITH OUT HER FOOT ON THE BRAKE. THE VAN WENT IN TO NEUTRAL AND CAME DOWN OUR DRIVE WAY AND HIT A SNOWBANK COMING CLOSE TO A FOOT FROM HITTING MY HOME. THE DOOR HIT MY HUSBAND'S TRUCK AND CRUSHED THE DRIVERS SIDE DOOR ON THE VAN INTO THE FENDER. THE LIFT GATE ON THE BACK CAVED IN. LUCKILY MY DAUGHTER WAS ABLE TO GET OUT FROM BETWEEN THE DOOR AND THE VAN BEFORE IT ROLLED. IT NEVER SHOULD HAVE SHIFTED WITH OUT THE BRAKE BEING PRESSED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10220511March 9, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
SERPENTINE BELT FALLS OFF TENSIONER REPEATEDLY AND HAVE REPLACED SEVERAL TENSIONER PULLEYS AND SERPENTINE BELTS WITHOUT ANY REMEDY TO THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220091March 4, 2008
SEAT BELTS:REAR/OTHER
SEAT BELTS IN MIDDLE ROW NO LONGER LATCH. TONGUE INSERTS BUT DOES NOT CATCH. RIGHT REAR SEAT BELT OFTEN FAILS TO FEED ENOUGH BELT OUT TO PERMIT BUCKLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218890February 22, 2008
ENGINE AND ENGINE COOLING
DRIVING HOME IN ICE STORM OUR 1999 DODGE CARAVAN LOST POWER STEERING, LIGHTS DIMMED, OVERHEATED. APPARENTLY THIS IS A RECURRING PROBLEM WITH THE CARAVANS AND THE SERPENTINE BELT AND TENSIONER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216412January 29, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL*THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH IN THE RAIN, THE SERPENTINE BELT DETACHES. THE MECHANIC REPLACED THE BELT EIGHT TIMES; HOWEVER, THE FAILURE RECURRED ON JANUARY 25, 2008. THE MECHANIC ADVISED THAT THE DEALER SHOULD PERFORM A DIAGNOSTIC. THE DEALER REPLACED THE PULLEY BRACKET, THE BOLTS, AND THE SERPENTINE BELT ACCORDING TO THE MANUFACTURER'S TECHNICAL SERVICE BULLETIN. THE FAILURE RECURRED ON JANUARY 27, 2008. THE CURRENT MILEAGE IS 160,669 AND FAILURE MILEAGE WAS 605. UPDATED 02/14/08. *LJ UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215455January 20, 2008
AIR BAGS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
THE SERPENTINE BELT ON OUR 1999 DODGE GRAND CARAVAN HAS SLIPPED OFF SEVERAL TIMES. VISIT CARSURVEY.ORG AND YOU'LL SEE THAT MANY OTHER DODGE OWNERS ARE EXPERIENCING THE SAME PROBLEM REGULARLY. SOME ARE GETTING STUCK IN THE FREEZING SNOW AS A RESULT. WE'VE HAD OTHER PROBLEMS, SUCH AS A BURNED OUT COMPUTER BOARD OWED TO A SHORT IN THE DRIVER'S SIDE SEAT. AND THE DRIVER'S SIDE POWER WINDOW WILL NOT FUNCTION. WE WILL NOT BUY ANOTHER CHRYSLER VEHICLE. FURTHERMORE, AS A JOURNALIST, IT'S INTERESTING TO NOTE THAT DODGE HAS NOT TAKEN RESPONSIBILITY FOR ALL THE GLITCHES IN THE CARAVAN AND ISSUED ADDITIONAL RECALLS. I'D HAVE MUCH MORE RESPECT FOR THE COMPANY IF THEY DID. WE'VE ONLY HAD ONE RECALL, AND THAT WAS FOR A CLOCK SPRING IN THE STEERING WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211229December 8, 2007
ELECTRICAL SYSTEM
INSTRUMENTS AND INSTRUMENT PANEL LIGHTS BECOME INOPERATIVE WITH NO WARNING. IN THE PAST SEVERAL YEARS, WHILE DRIVING THE 1999 DODGE GRAND CARAVAN, WITHOUT WARNING, THE INSTRUMENT PANEL LIGHTS WOULD GO OFF AND ALL GAUGES WOULD QUIT WORKING. USUALLY, A SMACK ON THE TOP OF THE DASHBOARD WOULD BRING IT BACK, HOWEVER, LATELY THIS DID NOT WORK. THE LATEST INCIDENT WAS ON A COLD, DARK, WET EVENING WITH MY WIFE DRIVING AND THE CHILDREN IN THE VAN. THIS PROBLEM RESULTS IN NOT BEING ABLE TO SEE THE SPEEDOMETER NOR THE GEAR SELECTION. I FEEL THIS IS AN UNSAFE CONDITION THAT SHOULD BE LOOKED INTO BY THE MANUFACTURER. IN PERFORMING AN INTERNET SEARCH ON THIS SUBJECT, IT APPEARS THERE MAY BE A MANUFACTURING DEFECT WITH THE SOLDERING OF SOME CONNECTORS FOR THE INSTRUMENT PANEL. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209990November 26, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
THE SERPENTINE BELT HAS COME OFF THREE TIMES TO DATE. ONCE IN 3 INCHES OF SNOW, ONCE ON A SUNNY DAY AND ONCE WHEN ON SLICK ROADS BUT NO PUDDLES. ALMOST CAUSED ACCIDENTS TWICE WITH THREE CHILDREN IN THE CAR! THE BELT HAS BEEN REPLACED AS HAS THE TENSIONER AND THIS HAS NOT SOLVED THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209627November 21, 2007
SUSPENSION, STRUCTURE:FRAME AND MEMBERS
FRONT STRUT TOWERS OF 1999 DODGE GRAND CARAVAN ARE RUSTING THROUGH CAUSING POTENTIAL FAILURE OF FRONT SUSPENSION. CHRYSLER HAS ISSUED A TECHNICAL SERVICE BULLETIN: SUSPENSION/BODY - STRUT TOWER CORROSION. NUMBER: 23-044-02 GROUP: BODY DATE: OCT. 14, 2002 SUBJECT: NS STRUT TOWER CORROSION THEY ARE CONSIDERING IT A COSMETIC ISSUE. HOWEVER, IT SHOULD BE A SAFETY RECALL. CHRYSLER HAS PRODUCED A REMEDY WITH A CAP KIT, AT THE OWNERS EXPENSE. NO NOTIFICATION TO PRESENT OWNERS TO INSPECT THIS SAFETY ITEM HAS BEEN PRODUCED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205457October 11, 2007
SUSPENSION:FRONT
HELLO, MY COMPLAINT IS ABOUT A ABOUT WHAT I CONSIDER A DESIGN AND MATERIALS DEFECT ON THE STRUT TOWER MOUNTING ON MY DODGE CARAVAN. THERE IS CONSIDERABLE INFORMATION ABOUT THIS DEFECT ON YOUR WEBSITE AS WELL AS OTHERS AND I FEEL THAT A RECALL IS WAY PAST DUE ON THIS ISSUE. I DID CONTACT CHRYSLER AT THEIR REQUEST AND PROVIDED THE INFORMATION WHICH THEY REQUESTED. THEIR RESPONSE WAS THAT THERE WAS NO RECALL ON THIS ITEM AND BECAUSE I WAS THE THIRD OWNER OF THIS VEHICLE THAT THERE WAS NO FURTHER ASSISTANCE WHICH THEY WERE WILLING TO PROVIDE. I AM HOPING THAT YOU WILL BE ABLE TO ASSIST ME WITH THIS PROBLEM IN GETTING A FAIR RESPONSE FROM CHRYSLER. I WOULD ALSO LIKE TO SHARE MY PAST CORRESPONDENCE WITH CHRYSLER WITH YOU ALONG WITH SOME PHOTOS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204422September 28, 2007
SUSPENSION:FRONT:MACPHERSON STRUT
LEFT FRONT STRUT HOUSING RUSTED AND NEED OF REPAIR. DODGE DEALER STATES MY PROBLEM. IS THERE A TSB ON THIS ISSUE? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200145August 20, 2007
TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. THE VEHICLE HAS KELLY SPRINGFIELD TIRES, SIZE P21570R15. WHILE DRIVING 70 MPH, THE CONTACT HEARD THE TREAD SEPARATING AND STRIKING THE WHEEL WELL. HE PULLED OVER AND NOTICED THAT THE PASSENGER SIDE REAR TIRE HAD PARTIALLY SEPARATED. HE PLACED THE SPARE TIRE ON THE VEHICLE. THE DRIVER SIDE REAR TIRE ALSO SEPARATED IN THE SAME MANNER. THE CURRENT AND FAILURE MILEAGES WERE 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200048August 19, 2007
SEATS:FRONT ASSEMBLY:RECLINER
THA PASSENGER SEAT ADJUSTMENT BAR IS BROKEN AND THE SEAT WILL NOT STAY IN ONE POSITION... NO ONE CAN USE THE SEAT BECAUSE IT MOVES ALL THE TIME. *TR THE DRIVER SEAT HAS THE SAME PROBLEM, BUT IT DOES NOT MOVE, I JUST CAN NOT ADJUST THE SEAT AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199738August 15, 2007
ENGINE AND ENGINE COOLING
IN FEB 2007, A NEW MOPAR SERPENTINE BELT WAS INSTALLED ON MY 1999 DODGE GRAND CARAVAN (89,000 MILES) BY A LOCAL DODGE DEALER. AFTER ONE WEEK BELT STARTED A LOUD SQUEAL. AT THE SUGGESTION OF MECHANICS I TRIED BELT DRESSINGS, SPRAYS AND WIRE BRUSH, ALL WITH NO HELP TO THE PROBLEM. ONE MECHANIC SUGGESTED I REPLACE THE PLASTIC PULLEY ON MY PROPERLY WORKING TENSIONER WITH A METAL PULLEY. THIS I DID WITH NO HELP. ALL PULLEYS WERE CHECKED AND FOUND O.K. DEALER INSTALLED ANOTHER BELT IN JUNE OF THIS YEAR. SAME PROBLEM AFTER ONE WEEK. ENDED UP GOING TO LOCAL INDEPENDENT REPAIR SHOP (NOT DEALER) AND THEY INSTALLED "KIT", WHICH CORRECTED PROBLEM. "KIT' CONSISTED OF BELT WITH GROOVES ON BOTH SIDES AND IDLER PULLEY AND TENSIONER PULLEY WITH GROOVES. PROBLEM SOLVED. THE DODGE DEALER NEVER HEARD OF THIS "KIT"....COME ON DODGE BOYS, GET WITH IT!!!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198276August 2, 2007
STRUCTURE:FRAME AND MEMBERS
MY 1999 DODGE GRAND CARAVAN STRUT TOWER IS RUSTED OUT ON THE DRIVER SIDE. THIS IS A COMMON PROBLEM AND IS IDENTIFIED IN CHRYSLERS TSB 23-044-02. THIS DEFECT APPEARS TO BE COMMON ON ALL MODELS IN THOSE YEARS. CHRYSLER REFUSES TO PAY FOR THE REPAIR DESPITE THE FACT IT IS A LATENT DEFECT. THE TOWER HAS BEEN RUSTING FOR MANY YEARS AND I NEVER NOTICED IT BEFORE. NOW I OUTSIDE THE WARRANTY AND I CONSIDER THIS A SAFETY HAZARD THAT SHOULD BE RECALLED. IF THE STRUT TOWER BREAKS I COULD LOOSE CONTROL AND CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196783July 18, 2007
SUSPENSION:FRONT:MACPHERSON STRUT
1999 DODGE GRAND CARAVAN TAKEN TO LOCAL REPAIR SHOP IN MARCH 2007 FOR NORMAL SERVICING , OIL CHANGE/TIRE ROTATION, AND SHOP MANAGER INDICATED THAT THE FRONT STRUTS WERE WORN OUT AND NEEDED TO BE REPLACED. THEY STATED THEY COULD NOT DO THIS SINCE BOTH FRONT STRUT MOUNTS WERE BADLY RUSTED AND WOULD LIKELY BREAK UPON SERVICING. THE REPAIR SHOP WARNED ME TO IMMEDIATELY GET THE STRUT MOUNTS FIXED FOR SAFETY REASONS. I VISITED A LOCAL 5 STAR DODGE DEALER, WHO STATED THAT THIS PROBLEM DOES OCCUR AND IS NOT COVERED UNDER ANY WARRANTY/RECALL. COST TO REPAIR PROBLEM , NO NEW STRUTS WAS $1300. I CALLED A NUMBER OF BODY SHOPS AND FOUND A LOCAL SHOP WHICH HAS BEEN REPAIRING THIS PROBLEM SINCE 2000! THEY SAID THIS PROBLEM WAS COMMON FOR THESE VEHICLES FOR MODEL YEARS 1996-2000 IN THIS PART OF THE COUNTRY. THEY HAD DEVELOPED A SYSTEM TO REPAIR THE PROBLEM INCLUDING REMOVING THE OLD STRUT MOUNTS, MACHINING NEW STRUT MOUNTS FROM ALUMINUM BLOCKS, AND BOLTING/WELDING THEM IN PLACE. REPAIR WAS MADE , EXCLUDING NEW STRUTS FOR $600.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195385July 5, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS, POWER TRAIN:DRIVELINE
THE FUEL LINE IS NOT SECURED TO THE UNDERCARRIAGE. IT CAME OUT OF ITS OPEN U SHAPED HANGER AND FELL AGAINST THE DRIVELINE. THE DRIVE LINE THEN WORE A HOLE IN THE GAS LINE SHUTTING DOWN THE VEHICLE AND SPEWING FUEL ALL OVER. STRANDING EVERYONE. LUCKILY IT DID NOT START A FIRE FROM THE MUFFLER. IT HAS BEEN REPAIRED AND TIED TO THE HANGER SO THAT IT WILL NOT COME OUT AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195111July 2, 2007
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE BRAKE LINE FAILED ON TWO OCCASIONS WHILE DRIVING 55 MPH. THE FIRST TIME WAS IN OCTOBER OF 2006 AND THE SECOND TIME WAS ON JUNE 27, 2007. THE CONTACT WAS ABLE TO PULL OFF THE ROAD BOTH TIMES AND THE VEHICLE WAS TOWED. THE CURRENT AND FAILURE MILEAGES WERE 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192842June 10, 2007
STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT
THE SERPENTINE BELT ON THE PULLEY SYSTEM CAME OFF ON SEVERAL OCCASIONS, THEN ON 6-8-07 THE BELT NOT ONLY CAME OFF AGAIN, BUT THE P/S WHEEL {NOT SURE IF THAT'S THE CORRECT NAME FOR IT} OR PULLEY METAL BRACKET, BROKE COMPLETELY OFF. SO NOW I CAN'T EVEN REPLACE THE BELT THIS TIME, AS THEIR IS NOTHING THERE FOR THE BELT TO MELD/ADHERE TO. THIS DOES NOT SEEM TO BE AN ISOLATED INCIDENT OR PROBLEM, MANY CONSUMERS ARE COMPLAINING OF THE SAME TYPES OF PROBLEMS WITH THE BELTS COMING OFF. BEFORE I INVEST ANYMORE MONEY WITH BELTS AND KITS AND SUCH, I NEED TO KNOW IF THERE IS ANY RECALLS REGARDING THE "TENSIONER PULLEY SYSTEM." PLEASE EMAIL ME REGARDING THE ABOVE MENTIONED. THANKS, R.JONAK [email protected]
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10192348June 3, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
CONTINUAL SERPENTINE BELT ISSUES WITH DODGE GRAND CARAVAN. WE PURCHASED THIS VEHICLE NEW IN 1999, IT HAS LESS THAN 100,000 MILES AND HAS REQUIRED REPLACEMENT OF THE SERPENTINE BELT AT LEAST 4 TIMES. ADDITIONALLY, THE BELT HAS COME OFF ON 2 OCCASIONS WHEN VEHICLE WAS DRIVEN THROUGH A PUDDLE. THIS SEEMS EXTREMELY EXCESSIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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