Dodge Grand Caravan Complaints (2005)
996 consumer complaints on file.
- #10248433November 11, 2008LATCHES/LOCKS/LINKAGES
THE AUTO LOCKING MECHANISM STOPPED WORKING ON MY 2005 DODGE GRAND CARAVAN. THE AUTO LOCK NOW ONLY WORKS ON THE BACK HATCH DOOR. THERE ARE ONLY TWO MANUAL KEY HOLES, ONE ON THE DRIVER'S SIDE AND ONE ON THE BACK HATCH. THE DOORS DO NOT LOCK AUTOMATICALLY AT 20 MPH, PRESSING THE INTERIOR LOCK BUTTON DOES NOTHING, USING THE KEY FOB LOCK BUTTON DOES NOTHING. THE FIRST TIME IT HAPPENED, WE CHANGED THE RELAY SWITCH, AND THAT SEEMED TO FIX THE PROBLEM, BUT NOW IT IS OCCURRING AGAIN. I CHECKED OUT THIS PROBLEM AND IT SEEMS TO BE PERVASIVE ON THIS MODEL, THEREFORE, I BELIEVE THIS TO BE A MANUFACTURING DEFECT AND SHOULD EITHER BE COVERED BY THE WARRANTY OR A RECALL ISSUED FOR THE COMPUTER UPGRADE THAT IS NEEDED. CONSUMERS SHOULD NOT BE FORCED TO COMPENSATE FOR CHRYSLER'S LACK OF QUALITY IN THIS AREA. I ALSO BELIEVE THIS IS A SERIOUS SAFETY ISSUE, ESPECIALLY SINCE THE MAJORITY OF VAN OWNERS ARE PARENTS OF SMALL CHILDREN WHO WOULD BE AT RISK IN THIS SITUATION. HOWEVER, TO THIS POINT, CHRYSLER HAS IRRESPONSIBLY REFUSED TO ISSUE A RECALL. PLEASE TAKE THE TIME TO RESEARCH THE NUMBER OF FAILURES FOR YOURSELF AND TAKE APPROPRIATE ACTION TO PROTECT CONSUMERS OF THE 2005 DODGE GRAND CARAVAN. THANKS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10248432November 11, 2008LATCHES/LOCKS/LINKAGES
THE AUTOMATIC DOOR LOCKS AND POWER DOORS ON MY 2005 DODGE GRAND CARAVAN QUIT WORKING SPORADICALLY. THIS IS A HUGE ISSUE WITH MY 3 SMALL CHILDREN BECAUSE THE LOCKS HAVE TO BE MANUALLY LOCKED AND THE DOORS OFTEN STAY UNLOCKED OR WILL NOT OPEN FROM INSIDE THE VEHICLE. DEALERS HAS NO ANSWER, SAYS COMPUTER SHOWS NO EVENTS ALTHOUGH THIS HAS HAPPENED 8-10 TIMES OVER PAST YEAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10248278November 10, 2008LATCHES/LOCKS/LINKAGES
LATCHES/LOCKS/LINKAGES DETAILS: THE AUTO DOOR LOCKS FAIL TO WORK SUDDENLY. PROBLEM CAN BE TEMPORARILY FIXED BY PULLING OUT THE IOD FUSE IN THE FUSE PANEL FOR A MINUTE AND REINSERTING IT. (AS OTHER OWNERS HAVE STATED). I AM SURPRISED TO NOT SEE A 'RECALL' ON THIS PROBLEM. I HAVE READ A LOT OF COMPLAINTS ON THIS PROBLEM AND WOULD THINK THE MANUFACTURER IS AWARE OF THE PROBLEMS AND SOLUTIONS. WHY SHOULD WE BE CHARGED FOR SOMETHING THAT IS OBVIOUSLY A FAULT FROM THE MANUFACTURER??? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10248318November 10, 2008ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES, INTERIOR LIGHTING, STRUCTURE:BODY
MULTIPLE ELECTRICAL FAILURES. BACKUP LIGHTS, DOOR LOCKS, INTERIOR LIGHTS, RIGHT SIDE POWER WINDOW, AND SLIDING SIDE DOORS. THE ITEMS DO NOT FUNCTION ON OUR VAN. UPON PULLING THE BATTERY TERMINAL THESE ITEMS WILL WORK FOR A SHORT PERIOD OF TIME AND THEN CEASE TO FUNCTION AGAIN. AFTER EXTENSIVE RESEARCH ON THE INTERNET AND SEVERAL HUNDRED DOLLAR IN DEALER "REPAIRS" I HAVE DISCOVERED THAT THIS IS DUE TO A SOFTWARE PROBLEM WITH THE BODY CONTROL MODULE ON THE 2005 DODGE GRAND CARAVANS. THE FIX IS SUPPOSED TO BE A FIRMWARE UPDATE TO THE BCM PROVIDED BY DODGE. THE ISSUE I HAVE IS THAT IF THIS IS A SOFTWARE/FIRMWARE UPDATE TO THE VAN'S COMPUTER WHY SHOULD THE DEALER EXPECT ME TO PAY $70 SO MY VEHICLE WILL FUNCTION PROPERLY THE SAME AS IT DID WHEN PURCHASED. NO MODIFICATIONS HAVE BEEN MADE TO THE VAN AND IT CURRENTLY HAS JUST OVER 60K MILEAGE. THESE PROBLEMS HAVE BEEN AROUND PRIOR THE END OF THE 3/36K WARRANTY BUT SINCE SUCH A LONG TIME HAS PASSED THE DEALER WILL NO LONGER HONOR ANY TYPE OF WARRANTY ON THIS VEHICLE. MY COMPLAINT IS THAT IF THIS IS A KNOWN SOFTWARE ISSUE/FAULT WITH THE VAN'S SOFTWARE THEN DODGE SHOULD UPGRADE THEM FOR FREE. IT'S NOT AS IF THIS IS A WEAR AND TEAR OR CUSTOMER INDUCED FAILURE. THIS IS A FAULT IN THE CORE DESIGN OF THE VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10247831November 6, 2008LATCHES/LOCKS/LINKAGES
THE POWER LOCKS DO NOT WORK ON THE 2005 DODGE GRAND CARAVAN. A $350 'FIX' WAS ATTEMPTED AND IT SOLVED NOTHING. FOR APPROX $90 THE COMPUTER SOFTWARE IS UPGRADED WHICH SHOULD CORRECT THE ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10247855November 6, 2008LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. SPORADICALLY, THE POWER DOOR LOCKS BECOME INOPERATIVE AND PREVENT THE CONTACT FROM LOCKING THE DOORS. HE IS IN THE PROCESS OF TAKING THE VEHICLE TO A DEALER TO HAVE IT INSPECTED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 38,000 AND CURRENT MILEAGE WAS 42,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10247564November 3, 2008LATCHES/LOCKS/LINKAGES
POWER DOOR LOCKS QUIT WORKING ON A 2005 DODGE GRAND CARAVAN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10247461November 2, 2008LATCHES/LOCKS/LINKAGES
AUTO DOOR LOCKS FAIL TO WORK SUDDENLY. I SEARCHED THE INTERNET FOR PEOPLE HAVING THE SAME ISSUE AND WAS AMAZED TO SEE MANY PEOPLE WITH THE SAME PROBLEM AND THE SAME MAKE AND MODEL. PROBLEM CAN BE TEMPORARILY FIXED BY PULLING OUT THE IOD FUSE IN THE FUSE PANEL FOR A MINUTE AND REINSERTING IT. THIS ONLY SOLVES THE PROBLEM FOR A WEEK OR SO. THIS IS A POTENTIAL SAFETY HAZARD AS MY WIFE AND KIDS SPEND A LOT OF TIME IN THE VEHICLE AND THE DOORS NOT LOCKING POSES A POTENTIAL PROBLEM EXITING THE VEHICLE IN AN EMERGENCY AS WELL AS THE POTENTIAL FOR SOMEONE TO ENTER THE VEHICLE WHILE DRIVING SUCH AS CARJACKING, ETC....WITH AS MANY COMPLAINTS AS I HAVE READ, AND OBVIOUSLY THE MANUFACTURER BEING AWARE OF THE ISSUE, I FEEL THIS SHOULD BE RECALLED IMMEDIATELY.... *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10246413October 22, 2008LATCHES/LOCKS/LINKAGES
DOOR LOCKS CONTINUOUSLY STOP WORKING. REPEATED FAILURE OF POWER LOCKS IN 2005 DODGE GRAND CARAVAN. THIS IS APPARENTLY A WELL DOCUMENTED PROBLEM. THERE IS OVER 70 COMPLAINTS ON THIS VEHICLE AS OF TODAY'S DATE ON THIS SITE. NO MATTER IF SOME MAY BE DUPLICATES OR NOT BUT THIS IS A PROBLEM. THE BCM HAS TO BE REPROGRAMMED OR IT NEEDS TO HAVE A SOFTWARE UPGRADE. THE ONLY OTHER TEMPORARY SOLUTION IS TO DISCONNECT THE BATTERY OR FUSE. THIS MODEL HAS ONLY ONE EXTERNAL KEY HOLE ON THE DRIVERS DOOR. AND MANUALLY LOCKING THE VAN DOORS MAKES LOADING AND UNLOADING SMALL CHILDREN DIFFICULT. ALSO SHOPPING AND YOU FORGET TO LOCK ONE OF THE DOORS AND FORGET FOR A BRIEF MOMENT THE LOCKS DON'T WORK AND PRESS YOUR KEYCHAIN AND GO ON WITH YOUR SHOPPING AND WHEN YOU COME BACK TO LEAVE YOU STUFF IS ALL GONE CAUSE YOU HAD A STUPID MOMENT AND FORGOT I PAID FOR AN OPTION ON MY CAR THAT JUST COST ME $1,500.00 BECAUSE IT FAILED TO LOCK. IT ALSO POSES A SERIOUS HAZARD IN THE EVENT A QUICK ESCAPE FROM THE VEHICLE IS NEEDED. WHILE IT ALSO POSES A RISK FOR OUR SAFETY IF WE WERE TO ENCOUNTER A CARJACKER. WE WOULD NOT BE ABLE TO LOCK THE DOORS THROUGHOUT THE VEHICLE IF NECESSARY. IT IS NOT SAFE FOR ADULTS NOR CHILDREN WITHOUT OPTIONS ON A VEHICLE THAT WE PAID EXTRA FOR TO NOT ONLY TO HAVE AS A CONVENIENCE BUT AS A SAFETY PRECAUTION. WE THE CONSUMER SHOULD NOT HAVE TO PAY OVER AND OVER TO HAVE SOMETHING FIXED THAT WE DID NOT CAUSE TO HAPPEN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10246065October 20, 2008AIR BAGS:FRONTAL
NHTSA ACTION NUMBER : PE05061 JULY 11, 2008 MY MOTHER AND I WERE IN A CRASH INVOLVING THE FRONT PASSENGER SIDE OF THE VEHICLE. THE IMPACT DID ABOUT $5,000 WORTH OF DAMAGE YET THE AIRBAGS DID NOT DEPLOY. I AM CONCERNED IT HAS TO DO WITH THIS INVESTIGATION INTO DEFECTIVE SENSORS. HOW CAN I BE SURE MY VEHICLE IS SAFE? *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10246129October 20, 2008LATCHES/LOCKS/LINKAGES
REPEATED FAILURE OF POWER LOCKS IN 2005 DODGE GRAND CARAVAN. THIS IS APPARENTLY A WELL DOCUMENTED PROBLEM, BUT CHRYSLER AS YET TO ISSUE A RECALL. THE BCM HAS TO BE REPROGRAMMED. THE ONLY OTHER TEMPORARY SOLUTION IS TO DISCONNECT THE BATTERY OR FUSE. THIS MODEL HAS ONLY ONE EXTERNAL KEY HOLE ON THE DRIVERS DOOR. AND MANUALLY LOCKING THE VAN DOORS MAKES LOADING AND UNLOADING SMALL CHILDREN DIFFICULT. IT ALSO POSES A SERIOUS HAZARD IN THE EVENT A QUICK ESCAPE FROM THE VEHICLE IS NEEDED IN THE EVENT OF A CRASH, FIRE, OR SUBMERGED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10245282October 13, 2008LATCHES/LOCKS/LINKAGES
MY VEHICLE WAS IN MOTION THIS MORNING (WELL BEYOND HOME AND THE POINT WHERE THE AUTOLOCKS SUPPOSEDLY ENGAGED) WHEN MY 2-YEAR OLD MANAGED TO PUSH THE SIDE DOOR RELEASE BUTTON WITH A TOY AND THE DOOR STARTED TO SLIDE OPEN. THE CHILD SAFETY LOCK INDICATOR TAB ON THE DOOR INDICATED THE CHILD SAFETY LOCK WAS ENGAGED. UPON ARRIVAL AT WORK, I GOOGLED THIS AND FOUND MULTIPLE REPORTS OF FAILING LOCKS. I WALKED OUT TO MY CAR TO FIND IT UNLOCKED, DESPITE THE FACT THAT THE HORN HAD SOUNDED INDICATING THE VEHICLE WAS LOCKED. I HAVE BEEN UNABLE TO FIGURE OUT HOW TO LOCK THE LIFT GATE, SO IT APPEARS TO ME AS IF MY CAR IS PERMANENTLY UNLOCKED. THIS IS A SAFETY CONCERN WHEN THE DOOR CAN BE TRIGGERED IN MOTION OR SOMEONE COULD ENTER MY CAR THROUGH THE LIFT GATE. WITH ALL OF THE COMPLAINTS OUT THERE - HOW IS THERE NOT AT LEAST A TSB ON THIS ITEM? THIS IS DISGRACEFUL GIVEN THE DEMOGRAPHIC DRIVING THE GRAND CARAVAN. I GUESS WE WANT TO WAIT FOR A CHILD TO FALL OUT IN TRANSIT OR SOMEONE TO BE CARJACKED, RAPED, OR KILLED? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10245192October 12, 2008AIR BAGS:FRONTAL
MY 2005 GRAND CARAVAN HAD THE AIR BAG INDICATOR ILLUMINATED. THE DEALERSHIP REPLACED THE 2 FRONT SENSORS, EXPLAINING THE PROBLEM WAS DUE TO CORROSION (SAME AS NHTSA ACTION NUMBER PE05061). HE SAID THAT ALTHOUGH THIS WAS THE SAME PROBLEM AS WITH THE RECALL, THAT MY VEHICLE WAS NOT A COVERED VEHICLE. NOTE THIS IS A HIGH ROAD SALT USAGE AREA. AFTER READING THROUGH SOME OF THE COMPLAINTS ON THIS VEHICLE, ESPECIALLY THOSE WHERE THERE WERE INJURIES DUE TO NON-AIR BAG DEPLOYMENT, I WORRY FOR THE SAFETY OF MY FAMILY. IT MAKES ME WONDER IF THE MANUFACTURER CARES IF PEOPLE ARE INJURED DUE TO SAFETY FEATURE MALFUNCTIONS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10244980October 9, 2008LATCHES/LOCKS/LINKAGES
POWER DOOR LOCKS ON MY 2005 DODGE GRAND CARAVAN STOPPED WORKING. I THINK THIS IS A SAFETY ISSUE AS MY WIFE COULD GET CAR-JACKED AND NOT BE ABLE TO LOCK THE DOORS TO PREVENT IT. CHRYSLER HAS ACKNOWLEDGED THAT IT IS A SOFTWARE ISSUE IN THE "BODY CONTROL MODULE" AND CAN BE FIXED WITH A SOFTWARE UPGRADE (TSB 08-040-04). THE CHARGE FOR THIS FIX. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10244738October 8, 2008LATCHES/LOCKS/LINKAGES
DOOR LOCK STOPPED WORKING. CAR WAS LEFT UNLOCK OVERNIGHT. LOCK ONLY WORKS ON DRIVER SIDE AND LOCKS DON'T RESPOND TO REMOTE OR MANUALLY. JUST BOUGHT USED 2005 DODGE CARAVAN SXT A FEW WEEKS. IT CAN BE UNSAFE IF YOU AR TRYING TO LOCK THE DOORS WITH KIDS IN THE CAR OR UNLOCK. DISAPPOINTING THAT IT IS NOT THAT OLD AND AFTER GOOGLING, FOUND MANY PEOPLE HAD THE SAME PROBLEM. DODGE, AN AMERICAN MADE PRODUCT, IS DISAPPOINTING. PLEASE INVESTIGATE SO WE CAN ALL HAVE LOCKS THAT ACTUALLY WORK AND SAFE FOR OUR CHILDREN. CHECK OUT THIS SITE FOR MORE COMPLAINTS ABOUT THE LOCKS AND DOORS. HTTP://WWW.CARCOMPLAINTS.COM/DODGE/CARAVAN/2005/ELECTRICAL/POWER_DOOR_LOCKS_QUIT_WORKING.SHTML THANK YOU *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10244691October 7, 2008LATCHES/LOCKS/LINKAGES
POWER DOOR LOCKS FAIL TO LOCK AUTOMATICALLY WHEN CAR ACCELERATES AFTER BEING PARKED. THIS CREATES A HAZARD FOR CHILDREN WHO ARE RIDING IN VEHICLE. *TR REMOTE LOCK/UNLOCK FUNCTION ALSO INOPERABLE. ADDITIONALLY, WHEN USING REMOTE KEY FOB TO LOCK VEHICLE AFTER PARKING, IT RESPONDS WITH A HORN HONK INDICATING THAT DOORS HAVE BEEN LOCKED WHEN IN FACT THEY DO NOT LOCK. ISSUE CAN BE CORRECTED BUT IT WILL RETURN WITHIN HOURS TO WEEKS LATER. INTERNET SEARCHES SHOW THAT THIS IS AN EXTREMELY FREQUENT AND COMMON PROBLEM FOR THIS MODEL VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10244358October 4, 2008ENGINE AND ENGINE COOLING
THE OIL LIGHT WENT ON. I CONTACTED DEALER, THEY ADVISED ME I NEED AN OIL CHANGE. I MADE AN APPOINTMENT FOR THE NEXT AVAILABLE TIME WHICH WAS A WEEK AWAY. I CALLED BACK NEXT DAY COMPLAINING OF A KNOCKING I HEARD. THEY FINALLY ADVISED ME TO GET THE VAN TO DEALER AND THEY WILL RENT A CAR FOR ME. I CHECKED THE OIL. IT WAS FULL. MY WIFE DROVE IT TO DEALER IN THE MORNING. THERE WAS NO OIL IN MOTOR. THE DEALER CLAIMS I AM RESPONSIBLE SINCE I DID NOT CHANGE THE OIL IN 6 MONTHS AND 7000 MILES. CHRYSLER RUDELY DENIES COVERAGE EVEN THOUGH I AM UNDER WARRANTY, I PURCHASED THE CAR MARCH 2008 WITH 35000 MILES OR SO..IT HAS BEEN IN FOR SERVICE BEFORE FOR A REPLACEMENT OF RACK AND PINION SYSTEM AND AN ENGINE LIGHT INCIDENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10244110October 1, 2008LATCHES/LOCKS/LINKAGES
ONE DAY THE POWER LOCKS JUST STOPPED WORKING WITH BOTH THE KEY AND DOOR BUTTONS. IT IS PERMANENT AND BECAUSE THIS IS A KEYLESS ENTRY VEHICLE THE DOOR CAN ONLY BE UNLOCKED VIA THE KEYHOLE ON THE DRIVER SIDE DOOR. DOORS MUST BE LOCKED AND UNLOCKED MANUALLY. IT IS DIFFICULT FOR MY SCHOOL AGED CHILDREN TO UNLOCK THEIR OWN DOORS. THIS IS A SAFETY ISSUE FOR MY CHILDREN IF THEY NEEDED TO QUICKLY EXIT THE VEHICLE. DODGE IS AWARE OF THIS PROBLEM AND SAYS IT NEEDS A SOFTWARE UPDATE. THEY ARE NOT COVERING THIS DESIGN FLAW/FAILURE AS IT IS NOT A POWERTRAIN PROBLEM. MY VEHICLE ONLY HAS 62000 MILES ON IT. A SEARCH OF THE WEB YIELDED MANY OCCURRENCES OF THIS SAME PROBLEM :HTTP://WWW.CARCOMPLAINTS.COM/DODGE/CARAVAN/2005/ELECTRICAL/POWER_DOOR_LOCKS_QUIT_WORKING.SHTML. I HAVE NOT HAD THE PROBLEM FIXED YET. I WAS NOT EXPECTING TO HAVE TO PAY FOR THE REPAIR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10243589September 26, 2008ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
RADIO WAS REPLACED. INTERMITTENT FAILURE OF ELECTRICAL SYSTEM WHILE DRIVING STARTED AFTER REPLACEMENT. THE ONLY PATTERN TO EVENTS IS THEY START WITH APPLICATION OF THE BRAKES. ALL OF THE GAUGES GYRATE POST TO POST, THE RADIO SHUTS OFF AND RESTARTS AND THE DASH LIGHTS AND HEADLIGHTS FLICKER. THE CAR EVENTUALLY DIES AND WILL NOT RESTART UNTIL SEVERAL MINUTES HAVE PAST. AFTER RESTARTING , THE DASH LIGHTS CONTINUE TO FLICKER FOR A PERIOD OF TIME. I HAVE TAKEN THE VAN TO THE RADIO INSTALLER, TWO INDEPENDENT MECHANICS AND A DODGE DEALER. NO ONE CAN DUPLICATE OR FIX THE PROBLEM. THE LAST TIME THIS HAPPENED MY WIFE WAS ON THE FREEWAY WHEN AN INCIDENT STARTED. IT CREATED A DANGEROUS SITUATION AS SHE TRIED TO EXIT THE FREEWAY IN RUSH HOUR TRAFFIC. SHE WAS ABLE TO EXIT, BUT THE VAN DIED ON THE OFFRAMP AND BLOCKED TRAFFIC. AFTER SEVERAL ATTEMPTS THE VAN STARTED AND SHE WAS ABLE TO COMPLETE EXITING THE FREEWAY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10242675September 17, 2008LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT NOTICED THAT ALL THE DOORS COULD NOT BE LOCKED WITH THE POWER LOCKS. THE ONLY DOOR HE IS ABLE TO LOCK WITH THE POWER LOCK FEATURE IS THE REAR MIDDLE DOOR. THE DEALER STATED THAT THE COMPUTER LOCK MODULE WAS THE CAUSE OF THE FAILURE. THE DEALER WILL REPLACE THE COMPUTER MODULE AT THE COST OF $450. THE MANUFACTURER STATED THAT THEY WOULD NOT ASSIST WITH THE REPAIRS SINCE THERE IS NO RECALL. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 51,000 AND CURRENT MILEAGE WAS 53,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0