Dodge Grand Caravan Complaints (1996)

1,157 consumer complaints on file.

#862946June 2, 2000
SEATS
WHILE PULLING DRIVER'S SEAT UP TO DRIVE AND ONCE VEHICLE IS IN ROUTE, SEAT SLIDES BACK,CAUSING POOR DRIVING. SEAT DOES NOT LOCK IN PLACE. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862892June 1, 2000
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
FUEL LINE THAT GOES INTO FUEL INJECTOR TUBE, WAS LEAKING. THIS CAN CAUSE A FIRE. ALSO, FRONT BRAKE PADS BROKE OFF INSIDE OF BRAKE HOLDER, AND CONSUMER HAS NO FRONT BRAKES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862806May 31, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, UNKNOWN OR OTHER
RECALL 99V216000 DAIMLERCHRYSLER/FUEL PUMP; AFTER HAVING RCALL WORK PEFORMED ENGINE CHECK LIGHT CAME ON. OWNER DID NOT HAVE ANY PROBLEMS WITH ENGINE CHECK LIGHT UNTIL RECALL WORK WAS PERFORMED. ENGINE CHECK LIGHT CAME ON THE DAY AFTER RECALL REPAIRS WERE PERFORMED. DEALER STATED THAT THE PROBLEM WAS NOT A PART OF RECALL, AND WOULD NOT BE SERVICED FREE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862824May 31, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
CONSUMER WAS TRAVELING ABOUT 70MPH AND HEARD SOME NOISE COMING FROM THE HOOD AREA. ALSO, SMOKE AND FLAMES CAME OUT OF THE HOOD AREA. SERPENTINE BELT CAUGHT ON FIRE. VEHICLE WAS INOPERABLE. NO STEERING, VEHICLE WON'T START AT ALL. VEHICLE WAS TOWED TO THE DEALERSHIP. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#862840May 31, 2000
AIR BAGS, ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL
VEHICLE EXPERIENCING A MALFUNCTION WITHIN CLOCK SPRING. ALSO, AIR BAG/ HORN AND CRIUSE CONTROL FAILED TO OPERATE PROPERLY. DEALER /MANUFACTURE. NOTIFIED, AND INFORMED CONSUMER THAT PART WAS NOT COVERED UNDER RECALL, AND ANY REPAIRS WOULD BE AT CONSUMER'S EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723330May 30, 2000
AIR BAGS, ELECTRICAL SYSTEM:WIRING
WIRING SYSTEM IS SUSPECT, AIRBAG LIGHT SEEMS TO BE SYMPTOM BUT NOT SURE IS CAR IS SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862628May 26, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
NHTSA RECALL 99V216000 AND MANUFACTURER'S RECALL 845. NO PARTS WERE AVAILABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723187May 25, 2000
AIR BAGS, POWER TRAIN, VISIBILITY:WINDSHIELD WIPER/WASHER, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, VEHICLE SPEED CONTROL
COOLANT GAUGE, TACH,AND SPEEDOMETER ALL FLATLINE AT SAME TIME AND RETURN INTERMITTENTLY, AIR BAG WARNING LIGHT STAYS ON AND HORN AND CRUISE CONTROL STOPPED WORKING AT SAME TIME. DRIVERS SIDE SLIDING DOOR LOCK WORKS WHEN IT WANTS TO. WINDSHIELD WIPERS WORK WHEN THEY WANT TO WHEN IT IS COLD OUTSIDE. NO FUEL LEAKS UNTIL RECALL REPAIR MADE THEN LEAK DEVELOPED WHEN TANK FILLED ( DEALER FIXED). RADIO DOES NOT SWITCH FROM AM TO FM UNLESS BUTTON PUSHED 3 OR 4 TIMES. JUST ONE BIG ELECTRICAL LEMON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862387May 23, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ABOUT 60MPH ENGINE CUT OFF WITHOUT WARNING. MECHANIC SAID TRANSMISSION NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722994May 21, 2000
UNKNOWN OR OTHER
NO SUMMARY LISTED FOR ABOE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862165May 19, 2000
ENGINE AND ENGINE COOLING:ENGINE
ROCKER ARM WITHIN THE ENGINE BROKE, CAUSING VEHICLE TO BECOME INOPERABLE. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862185May 19, 2000
ENGINE AND ENGINE COOLING:ENGINE, UNKNOWN OR OTHER
WHILE DRIVING ENGINE CHECK LIGHT BEGAN TO FLASH DUE TO A STUD PULLING LOOSE FROM THE ROCKER ARM SHAFT. DEALER HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722857May 18, 2000
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
PEDESTAL HOLDING THE ROCKER ARM BROKE CAUSING ROCKER ARM SHAFT TO BREAK, ALSO THE TRANSMISSION HAS BROKEN THIS IS STILL A NEW VEHICLE AND THESE TWO ITEMS SHOULD NOT HAVE BROKEN THE ROCKER ARM AND PEDESTAL SHOULD NOT HAVE BROKEN I FILL THIS IS A DESIGN DEFECT BECAUSE OF THE WAY IT BROKE AND COULD HAVE CAUSED SERIOUS PROBLEMS ARE DAMAGES. I ALSO WOULD LIKE FOR THIS TO BE LOOKED INTO. THE LOCAL DEALER TOLD ME THAT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862115May 18, 2000
ENGINE AND ENGINE COOLING:ENGINE, UNKNOWN OR OTHER
WHILE DRIVING ENGINE CHECK LIGHT WILL COME ON UNEXPECTEDLY. ENGINE ROCKER ARM BROKE OFF, AND DEALER HAD IT REPAIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862062May 17, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN DRIVING AT LOW RATE OF SPEED AND UPON DEPRESSING BRAKE PEDAL TO MAKE A GRADUAL STOP, ABS SYSTEM KICKED IN, CAUSING POOR BRAKING PERFORMANCE, AND RESULTING IN EXTENDED STOPPING DISTANCE. CONSUMER HAS CONTACTED THE DEALER, DEALER HAS YET TO REPLACE PARTS. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722748May 16, 2000
SUSPENSION:REAR:SHOCK ABSORBER
FIRST INCIDENT OF REAR SHOCKS GOING BAD WAS ONLY AT 1000 MILES, LESS THAN ONE MONTH FROM DELIVERY OF VAN TO US. SINCE THAT TIME, WE HAVE HAD FIVE FAILURES OF THE REAR (MOSTLY RIGHT) SHOCKS. CURRENTLY WE ARE SCHEDULED TO HAVE A SIXTH REPLACEMENT OF REAR RIGHT SHOCK ON 06/22/00. NOT ONLY DOES THIS RIGHT SHOCK PROBLEM SEEM HABITUAL, THE DEALER INSISTS THAT THIS IS NOT A "LEMOM" PROBLEM AND NOT A HABITUAL ONE. SIX TIMES TO HAVE A SHOCK REPLACEMENT WITH ONLY 43,700 MILES ON A CAR? WE FIND THIS HARD TO BELIEVE AND DO NOT KNOW WHERE TO GO TO GET THE HELP WE NEED TO EITHER GET THE SHOCKS FIXED ONCE AND FOR ALL OR FOR A COMPLETE INVESTIGATION INTO OUR CAR TO SEE IF THE FRAME OF THE CAR WAS BUILT CROOKED. THAT IS OUR GUT FEEL AS WE HAVE HAD CONSISTENT PROBLEMS WITH THE RIGHT SIDE OF THE VAN. NOT ONLY THE RIGHT SHOCKS BUT ALSO THE RIGHT SIDE PASSENGER DOOR HAS NEEDED ALIGNMENT FOUR TIMES AND WE HAVE HAD TWO LEAKS ON THE RIGHT SIDE FRONT ROOF. HELP US AS WE ARE FEELING VERY STUCK IN WHAT WE CAN DO TO GET THIS VEHICLE FIXED PROPERLY OR TAKE STEPS TO GET DODGE TO STAND UP TO THIER "FIVE STAR" PERFORMANCE AND HELP US GET THIS VAN FIXED! WE HAVE NOTHING GOOD TO SAY ABOUT DODGE BECAUSE OF THIS HABITUAL PROBLEM WITH THE RIGHT SIDE OF THIS VEHICLE. WHEN WE PURCHASED THIS VAN ALMOST FIVE YEARS AGO, WE EXPECTED QUALITY AND NOT TO HAVE TO TAKE IT INTO THE REPAIR SHOP EVERY SIX MONTHS FOR SHOCK REPAIRS, ETC. OUR INVESTMENT IN THIS CAR WAS TO BE A CAR THAT WOULD PROVIDE TRANSPORTATION TO OUR FAMILY FOR AT LEASE TEN YEARS. WE CAN NOT AFFORD TO CHANGE VEHICLES EVERY FIVE YEARS! HELP US!! THERE IS SOMETHING INHERIANTLY WRONG WITH THIS VEHICLE TO REQUIRE SIX SHOCK REPLACEMENTS IN LESS THAN FIVE YEARS AND WE WANT TO KNOW WHY!! THANK YOU FOR YOUR HELP AND ASSISTANCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#552249May 15, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
THE WINDSHIELD WIPERS COME ON BY THEMSELVES INTEMITTENTLY WHILE THE CONSUMER IS DRIVING, CONSUMER HAS REPLACED THE SWITCH TWICE BUT WIPERS STILL COME ON. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722600May 12, 2000
AIR BAGS:FRONTAL, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
DRIVERS AIR BAG, HORN AND SPEED CONTROL SHORTED OUT AND INOPERABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722601May 12, 2000
CHILD SEAT:HARNESS BUCKLE:INFANT
CHILD TRAPPED IN SEAT UNABLE TO RELEASE CHILD RESTRAINT. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#722455May 9, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE EVAPORATOR COIL IS PRONE TO PREMATURE FAILURE. I WORK FOR A COMPANY THAT OWNS 25 TO 30 DODGE CARAVANS AF VARIOUS YEARS AND THIS IS A COMMON PROBLEM ON MODELS BUILT BETWEEN 1993 AND 1999. ALSO THE DEALERSHIP HAS ADMITTED TO ME THAT THEY HAVE REPAIRED 100'S OF VEHICLES (CHRYSLER/DODGE/PLYMOUTH) WITH THIS TYPE OF PROBLEM. DAIMLER CHRYSLER'S CUSTOMER ASSISTANCE HOT LINE OFFERED NO HELP WHAT SO EVER. WHEN THE REFRIGERANT (R134A) LEAKS, IT ENTERS THE PASSENGER COMPARTMENT AND CAN BE TOXIC IF COMBUSTED, NOT TO MENTION NOT A GOOD THING TO BREATH NON-COMBUSTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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