Dodge Grand Caravan Complaints (1996)

1,157 consumer complaints on file.

#735969November 8, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED WHILE DRIVING THROUGH BUSY CITY INTERSECTION. AFTER HAVING THE VEHICLE TOWED TO THE DEALER, I ASKED THE SERVICE MANAGER IS THIS IS A COMMON PROBLEM IN CARAVANS. HE SAID NO, BUT HE HAD SEEN IT HAPPEN. COST OF REPAIR: $1507.63. WHEN I QUESTIONNED THIS, HE SAID I SHOULD HAVE PURCHASED AN EXTENDED WARRANTY FOR THE TRANSMISSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735929November 7, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION GEAR CRACKED AND TEETH BROKE OFF. VAN NOW MOVES IN PARK. ALSO OCCASIONAL GEAR JAMS AND VAN JERKS TO A STOP WHILE MOVING FROM 1 TO 10 MPH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735755November 5, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
REPEATED FAILURE OF SERPENTINE PULLEY REPAIRED, BUT WHY IS IT FAILING AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735512October 31, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
HOW CAN RADICAL FAILURES LIKE THIS GO ON UNADDRESSED? CHRYSLER IS SATISFIED TO SELL CARS THAT FAIL AS LONG AS THEY DON'T GET SUED. THE PROBLEM IS NOT NEW AND IS VERY FREQUENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735452October 30, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHEN YOU GO THROUGH A PUDDLE OF WATER YOU LOSE YOUR POWER STEERING. I TOOK IT TO MY MECHANIC AND HE CLAIMS THAT THIS MODEL VAN HAS THAT PROBLEM. IF NOT AWARE OF PROBLEM COULD CAUSE A SERIOUS ACCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735370October 29, 2000
ELECTRICAL SYSTEM:IGNITION
IN FIRST INCIDENT, ENGINE SUDDENLY STOPPED RUNNING WHILE VAN WAS STOPPED IN TRAFFIC. IMMEDIATLY TRIED TO RESTART ENGINE BUT ENGINE WOULD NOT CRANK. AFTER THIS ATTEMPT ,ELECTRICAL POWER TO ALL OTHER COMPONENTS (LIGHTS, RADIO/ ETC.) WAS LOST. AFTER APP. 1/2 HOUR WITHOUT POWER ,ENGINE RESTARTED WHEN AGAIN ATTEMPTED. IN SECOND INCIDENT, WHILE TRAVELING APP. 50 MPH,AGAIN, ENGINE SUDDENLY STOPPED RUNNING.ENGINE WOULD NOT RESTART (NO CRANK) . AFTER 15-20 MINUTES, ENGINE WOULD RESTART. TAKEN TO DEALER, WHERE THEY COULD NOT FIND THE CAUSE OF THIS PROBLEM AS VAN WAS NOW RUNNING OK. DEALER COULD NOT EXPLAIN WHY ENGINE WOULD SUDDENLY AND COMPLETELY LOSE POWER.EULY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735276October 27, 2000
STRUCTURE:BODY:DOOR
SLIDER DOOR LOCKS HAVE FAILED 8 TIMES SINCE PURCHASED, FIRST SEVERAL TIMES UNDER WARRANTY, NOW THEY CHARGE ME $25 FOR REPLACEMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735075October 25, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN THE GEAR SHIFT WAS PLACED INTO THE "PARK" POSITION, THE TRANSMISSION REMAINED IN NEUTRAL; WHEN PUT INTO THE "REVERSE" POSITION, THE TRANSMISSION WENT INTO DRIVE. IT WOULD NOT GO INTO PARK OR REVERSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556418October 25, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION FAILED PREMATURELY. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873535October 21, 2000
ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AT 48,000 MILES VEHICLE BEEN EXPERIENCING ONGOING / INTERMITTENT PROBLEM WITH ENGINE STALLING WHILE DRIVING OR AT A STOP POSITION. BEEN IN DEALER SHOP ON FIVE OCCASIONS, AND DEALER WAS UNABLE TO DUPLICATE THE PROBLEM.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734740October 19, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, AIR BAGS, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I STILL HAD OTHER COMPNENTS REPLACED IN MY VEHICLE, BUT YOU DID NOT HAVE ENOUGH ROOM FOR ALL MY INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873154October 17, 2000
SEAT BELTS:FRONT:WEBBING
REAR SEAT SHOULDER BELTS HAVE BROKEN AWAY FROM ITS HOUSING MOUNT. THIS OCCURRED AFTER THE SHOULDER STRAPS WERE USED WITH CAR SEATS. DELAER HAS BEEN CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734437October 16, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THIS IS A DAMEGED TRUCK SINCE THE BEGINNING, IS A FAILURE TRUCK, I DONT WANT IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872812October 12, 2000
AIR BAGS
PE96-051, AIRBAG LIGHT STAYS ON ALL THE TIME WHICH COULD MEAN FAILURE OF THE AIRBAG. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733990October 11, 2000
STEERING:LINKAGES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872744October 11, 2000
CHILD SEAT:TETHER: STRAP/WEBBING
DAY CARES VEHICLE USED TO TRANSPORT CHILDREN HAS A INTEGRAL CHILD SEAT. HARNESS STRAP TIGHTENS UP & IS VERY HARD TO RELEASE. IT APPEARS TO BE A SAFETY HAZARD. IN THE EVENT OF AN ACCIDENT, IT COULD BE TIME CONSUMING & DANGEROUS TO THE CHILD TRYING TO GET THEM OUT. DEALER HASN'T RESPONDED TO THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733861October 9, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS WILL ACTIVATE BY THEMSELVES , WHEN I SIGNAL FOR EITHER A RIGHT OR LEFT TURN !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733565October 6, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
A CRACK WAS FOUND IN THE TOP OF THE GAS TANK BY THE DEALER WHEN I BROUGHT THE VEHICLE IN FOR CORRECTION OF A FUEL SYSTEM RELATED RECALL. EITHER THEY CRACKED THE TANK DURING THE REPAIR OR IT WAS ALREADY CRACKED. IT MAKES NO SENSE THAT A GAS TANK SHOULD CRACK. I HAVE HAD NO ACCIDENT WITH THIS VEHICLE AND IT IS DRIVEN CAREFULLY. I ASKED THE DEALER IF THIS WAS A RECALL ITEM AND THEY SAID NO. HOWEVER, AFTER HAVING THE TANK REPLACED I FOUND OUT THAT A NEW TANK HAS BEEN DESIGNED FOR REPLACEMENT. WHY WOULD DODGE NEED TO REDESIGN THE TANK IF IT WAS DESIGNED PROPERLY IN THE FIRST PLACE? IF OTHER TANKS HAVE THIS PROBLEM OF CRACKING, THERE IS CERTAINLY A MAJOR SAFETY PROBLEM FOR OWNERS OF THESE VEHICLES. PLEASE INVESTIGATE THE OCURRENCE OF THIS PROBLEM WITH THESE VANS. THANKS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733604October 6, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE:DRIVESHAFT
THE CAR CURRENTLY HAS BEEN IN A SJOP SPECIALIZING IN TRANSMISSIONS DEFYING ALL ATTEMPTS TO RESTORE THE SECOND TRANSMISSION INSTALLED JANUARY, 1999. THE MECHANICS ARE AT A TOTAL LOSS TO EXPLAIN WHY A SIMPLE THING LIKE A TRANSMISSION FAILED PREMATURELY IN JANUARY, 1999 AND HAS BEEN EFFECTIVELY DESTROYED BY SOMETHING UNIDENTIFIABLE NOW. THE SECOND TRANSMISSION FAILED ON AUGUST 3, 2000 AND THE VEHICLE HAS BEEN INOPERABLE TO THIS WRITING. THE CAR WOULD STOP AT HIGH SPEED IN HIGHWAYS TRAPPING ME AND MY CHILDREN IN THE MIDDLE OF HIGH SPEED TRAFFIC, LIETRALLY TERRORIZING ME AND MY CHILDREN. THIS WOULD HAPPEN AFTEN AND THE FIRST SIGN OF TROUBLE OCCURRED EARLY WHNE THE COLUMN-MOUNTED SHIFT WOULD WITHOUT WARNING POP OUT OF GEAR, LEAVING THE CAR EITHER IN NEUTRAL OR WITH THE ENGINE TURNING OFF. ALL THIS WAS VERY TROUBLING BUT CHRYSLER SAID IT WAS "NORMAL." THAT SUMMARIZES MY EXPERIENCE WITH THIS TOTALLY DANGEROUSLY UNRELIABLE VEHICLE. THE ONLY THING THAT HASN'T FAILED HAS BEEN THE EXHAUST SYSTEM. I WAS TOLD THAT I OR ANY PASSENGERS OR OTHER DRIVERS (MY OLDER CHILDREN DRIVE) COULD HAVE DIED IF THE GAS IGNITED WHEN I FOUND THE DISCHARGE OF GAS AS INDICATED BY THE RAPIDLY DROPPING GAS GAUGE INTO THE ENGINE CREATING AN INCREDIBLY NOXIOUS ODOR OF GASOLINE IN THE PASSENGER COMPARTMENT ALERTING ME TO THE POTENTIAL HAZARD. CHRYSLER SUBSEQUENTLY ISSUED TWO RECALLS ON THIS FAILED FUEL SYSTEM. I HAVE JUST RECEIVED ANOTHER- THIS AT FOUR YEARS OLD. CLEARLY CHRYSLER KNOWS A LOT MORE ABOUT THIS DANGEROUS, DEADLY VEHICLE THAN IT IS ADMITTING THROUGH THESE RECALLS AND I AM RIPPING MAD. THANKS FOR YOUR ATTENTION. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733424October 4, 2000
VEHICLE SPEED CONTROL
WHILE DRIVING WITH CRUISE CONTROL, THE MINIVAN ACCELERATES ON ITS OWN TO OVER 90 MPH. THE CRUISE CONTROL CANNOT BE DISENGAGED BY APPLYING THE BRAKES NOR BY PRESSING CRUISE BUTTON OR CANCEL. IF PUT INTO NEUTRAL WHILE DRIVING, ENGINE RACES TO OVER 7000 RPM. THE VAN MUST BE SHUT OFF WHILE DRIVING AND THEN THE CRUISE/THROTTLE CAN BE MANUALLY DISENGAGED UNDER THE HOOD. ON 6/23/98, THE CABLE-THROTTLE CONTROL WAS REPLACED. THE CRUISE FAILED AGAIN REQUIRING REPLACEMENT A SECOND TIME ON 10/03/00 AT FAMILY AUTO CENTER, MUSKEGON, MI. CHRYSLER CUSTOMER SERVICE WAS CONTACTED TO INITIATE AN INVESTIGATION AND HOPEFULLY A SAFETY RECALL. INSTEAD, I WAS REFERRED TO NHTSA. MR. MARC GOSS, SERVICE MANAGER AT FAMILY AUTO, IS PLANNING TO ADDRESS THE SAFETY ISSUE WITH A CHRYSLER REPRESENTATIVE LATER THIS MONTH. HE IS THE ONLY PERSON THAT HAS SHOWN ANY CONCERN TO THIS POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan