Dodge Grand Caravan Complaints (2012)

584 consumer complaints on file.

• #10465973July 17, 2012
  POWER TRAIN

  TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT A LOUD NOISED WHEN THE GEAR WAS IN REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE COMPUTER, TRANSMISSION AND THE REVERSE GEAR FAILED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 11,083 AND THE CURRENT MILEAGE WAS 12,000.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10464364July 5, 2012
  STRUCTURE:BODY

  DRIVER AND PASSENGER DOORS MISALIGNED TO THE POINT THAT THE GAPS OUTWARD MADE THE DOOR APPEAR AJAR, WATER ENTERS EXCESSIVELY AROUND FRAME, HOWEVER DOES NOT ENTER INSIDE THE VAN. THE FIRST ATTEMPT ON 7/5/2012 BY THE DEALER WAS TO ADJUST THE STRIKE PLATE WHICH CAUSED THE BOTTOM OF THE DOORS TO BE EXCESSIVELY INWARD. I HAVE BEEN SCHEDULED TO HAVE ALL 4 DOORS REALIGNED NEXT WEEK. WHAT IS MY RECOURSE IF THIS PROBLEM IS NOT FIXED PROPERLY ? PURCHASE DATE 6/15/2012 CURRENTLY HAS 935 MILES. DEALER STATES IT IS A MANUFACTURE DEFECT AND THAT THEY ASSURE ME THE VEHICLE WAS NOT DAMAGED DURING TRANSPORT. *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10454008April 3, 2012
  POWER TRAIN:AUTOMATIC TRANSMISSION

  I HAVE A TRANSMISSION MANUFACTURING DEFECT THAT SHOULD BE AFFORDED THE SAME CONSUMER PROTECTION AS THE 2012 GRAND CARAVANS WITH ENGINE SLUDGE. MY PUMP AND AXLE SEALS BEGAN LEAKING WHILE I WAS DRIVING AT 45 MPH. I DIDN'T NOTICE UNTIL 20 MILES WERE ON THE ODOMETER. THE DEALERSHIP REFUSED TO EXAMINE IT BEFORE I HAD TO RELEASE IT TO AMS VANS FOR WHEELCHAIR CONVERSION. IT WAS RETURNED TO ME WITH 36 MILES ON THE ODOMETER AND IT WAS LEAKING DURING THE ADDITIONAL 16 MILES. UNLESS CHRYSLER IS WILLING TO PROVIDE DOCUMENTATION THAT THIS TRANSMISSION CANNOT BE DAMAGED BY RUNNING IT WITHOUT FLUID IT SHOULD HAVE BEEN REPLACED UNDER THE 5 YEAR 50,000 MILE DRIVE TRAIN WARRANTY. BUT CHRYSLER AND THE DEALERSHIP HAVE REFUSED TO DO SO, REPLACING ONLY THE FLUID AND SEALS AND LEAVING ME WITH A DAMAGED TRANSMISSION ON MY NEW VEHICLE. THIS LEAK WAS DOCUMENTED BY MORE THAN ONE TECHNICIAN NOT WORKING FOR CHRYSLER OR THE DEALERSHIP WHERE IT WAS PURCHASED. UPDATED 04/13/12 *BF..UPDATED IVOQ 04/19/12 UPDATED 04/24/12......UPDATED 05/15/12 * LJ THE CONSUMER STATED THE CHECK ENGINE LIGHT DID NOT ILLUMINATE AND THE VEHICLE IS NOT BEING DRIVEN, BECAUSE OF THE LOSS OF TRANSMISSION FLUID WHICH WAS INSTALLED AT THE CHRYSLER MANUFACTURING PLANT FOR THE PURPOSE OF LUBRICATION AND COOLING THE COMPONENTS, WHICH REDUCED ANY POSSIBILITY OF PROTECTING THE MOVING PARTS AND SEALS. THEREFORE, THE TRANSMISSION IS AS UNSAFE AS THE 2012 DODGE CARAVAN ENGINES THAT ARE BEING REPLACED UNDER RECALL FOR SLUDGE. UPDATED IVOQ 05/22/12 UPDATED 05/24/12 *BF *TR UPDATED 01/27/15*JB UPDATED IVOQ 05/24/12 UPDATED 05/25/12 UPDATED 06/14/2012 *JS UPDATED UPDATED 06/28/12*LJ..UPDATED 06/29/12. *JB..UPDATED 12/11/12 *BF.....UPDATED 12/19/12 *BF

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10437900November 30, 2011
  POWER TRAIN

  I NOTICED A FLUID LEAK IN MY DRIVEWAY AND BASED ON THE RED COLOR I ELIMINATED THE POSSIBILITY THAT IT WAS FROM THE POWER STEERING BECAUSE THE RESERVOIR WAS AT THE MAX LEVEL. I WAS LATER INFORMED THAT THE TRANSMISSION SIDE COVER WAS LEAKING. I SENT THE VEHICLE TO THE DEALER WHERE DYE WAS ADDED AND WAS INFORMED THAT FLUID WAS LEAKING IN THE AREA OF THE BELL HOUSING AND THE TRANSMISSION WOULD REQUIRE DISASSEMBLY TO ASCERTAIN WHAT THE CAUSE IS. *KB ....UPDATED 04/09/12 *BF.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0