Dodge Grand Caravan Complaints (2003)

219 consumer complaints on file.

#10362314October 25, 2010
TIRES
I PURCHASED 4 NEW BRIDGESTONE INSIGNIA SE200 BL 15/65R16 98T 65,000 MILE TIRES ON 11/30/09 AND ON THE WAY HOME FROM OKLAHOMA CITY THE FRONT LEFT TIRE SEPARATED. THE TREAD COMPLETELY CAME LOOSE FROM THE TIRE AND RUBBER WENT FLYING ALL OVER THE PLACE. THIS TIRE ONLY HAD APPROX 24,000 MILES ON IT AND IT COULD HAVE CAUSED A FATALITY HAD I NOT BEEN ABLE TO EASE OFF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355268September 13, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WOULD SPORADICALLY STALL AND HESITATE WHEN DRIVING 25 MPH AND UP. THE CONTACT WAS ABLE TO RESTART THE VEHICLE MOMENTARILY BEFORE THE FAILURE WOULD REPEAT ITSELF. THE DEALER DISCOVERED THAT THE INSULATION ON THE WIRING HARNESS HAD SHORTENED AND BURNED OUT. THE DEALER REPLACED THE WIRING HARNESS AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 98,000. UPDATED 12/21/10*BF THE ENGINE LIGHT ILLUMIATED AS WELL. UPDATED 12/29/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349346August 14, 2010
LATCHES/LOCKS/LINKAGES
I PURCHASED THE VEHICLE IN SEPTEMBER OF 2004. THE POWER DOOR LOCK FAILURE OCCURRED FOR THE 1ST TIME 3 WEEKS AGO. THROUGH TRITHE INTERNET, I DISCOVERED THAT THE REMOVAL AND REPLACEMENT OF THE 20AMP FUSE IN THE IOD SLOT CORRECTED THE PROBLEM, BUT ONLY ONE TIME. I DISCUSSED THIS AT THE DEALER'S SERVICE DEPARTMENT AND THEY ARE NOT AWARE OF ANY SUCH PROBLEM WITH THE 2003 GRAND CARAVAN. I CERTAINLY FIND THAT DIFFICULT TO BELIEVE. I WILL BE APPROACHING THE DEALERSHIP AGAIN CONCERNING THE DOOR LOCKS VERY SOON. MAYBE THEY WILL RESOLVE THIS PROBLEM WITHOUT CHARGE SINCE IT IS AN INHERENT TROUBLE WITH THEIR AUTOMOBILE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336715June 16, 2010
STEERING
I AM THE VICTIM OF A FRAUDULENT CLOSE OUT OF A FACTORY RECALL. I HAVE BEEN TRYING TO GET CHRYSLER TO FIX ONE OF THEIR OWN RECALLS ON A 2003 DODGE GRAND CARAVAN. I TOOK THE CAR TO THREE DEALERSHIPS TO TRY TO GET SATISFACTION. TWO OF THOSE HAVE SINCE GONE OUT OF BUSINESS. THE THIRD REFUSES TO HELP IN ANY WAY. MY COMPLAINT IS THAT SOME DEALERSHIP HAS ALREADY CLOSED OUT THE TICKET FOR FIXING THE POWER STEERING RETURN HOSE ON MY 2003 DODGE GRAND CARAVAN. THE CAR WAS NEVER FIXED: IT STILL HAS THE FACTORY HOSE. FINALLY I TOOK THE CAR TO AN INDEPENDENT GARAGE WHERE A FORMER CHRYSLER TECHNICIAN WORKED WHO WAS FAMILIAR WITH THE PROBLEM.. HE SAID THAT NOT ONLY HAD THE RECALL NEVER BEEN DONE, BUT THE DESIGN WAS FAULTY. THE POWER STEERING RETURN HOSE IS SO SHORT THAT THE SYNTHETIC ATF THAT IS USED AS POWER STEERING FLUID FOAMS UP CAUSING PROBLEMS WITH BELCHING OUT FLUID, POWER STEERING FAILURE, PUMP FAILURE AND EVENTUALLY RACK AND PINION FAILURE. I TOLD HIM NOT TO TOUCH THE POWER STEERING BECAUSE THE RECALL WAS NEVER PERFORMED. HE AGREED THAT THE REPAIR HAD NEVER BEEN DONE AND ESTIMATED THE REPAIR COST AT $800.00 TO PUT A NEW RACK AND PINION AND TO REPAIR THE FAULTY DESIGN PER THE CHRYSLER TECHNICAL SERVICE BULLETIN. MY PROBLEM NOW IS THE PUMP HAS GONE BAD TOO WHICH WILL ADD ANOTHER $500.00 TO THE PRICE. MY DODGE GRAND CARAVAN VIN IS [XXX]. CAN YOU PLEASE HELP ME? MY PHONE NUMBER IS [XXX]. THE PHONE AT THE DEALERSHIP THAT REFUSES TO HELP IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336070June 13, 2010
AIR BAGS
AIR BAG LIGHT COMES ON INTERMITTENTLY. DOES NOT COME ON ALL THE TIME BUT WHEN IT DOES, IT STAYS ON FOR A COUPLE OF MINUTES. HAS BEEN HAPPENING FOR A COUPLE OF YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332560May 27, 2010
AIR BAGS
AIRBAG LIGHT HAS COME ON AND REMAINS ON. CONTACTED MANUFACTURER. THEY DID NOT OFFER ANY ASSISTANCE. I AM SURE THIS IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330144May 12, 2010
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. THE CONTACT STATED WHEN ADDING GASOLINE TO THE FUEL TANK, THE VEHICLE WOULD STALL WHILE TRAVELING AT VARIOUS SPEEDS. WHENEVER THE CONTACT ADDED LESS THAN A FILL UP, THE FAILURE WOULD NOT OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER APPROXIMATELY 10-12 TIMES TO CORRECT THE FAILURE. THE DEALER REPLACED THE FUEL CANISTER, FUEL PUMP AND THE GAS TANK IN AN ATTEMPT TO CORRECT THE FAILURE TO NO AVAIL. THE FAILURE PERSISTED AND THE WARRANTY WAS NO LONGER VALID. THE FAILURE MILEAGE WAS 57,000 AND THE CURRENT MILEAGE WAS 72,000. UPDATED 7/16/10 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326657April 20, 2010
SERVICE BRAKES, HYDRAULIC, EQUIPMENT:MECHANICAL
2003 DODGE GRAND CARAVAN FRONT BRAKE ROTORS HAVE BEEN REPLACED TWICE. I REPLACED THE OEM SET WITH A NEW AFTERMARKET SET. I ALSO REPLACED THE AFTERMARKET SET WITH ANOTHER SET OF AFTERMARKET ROTORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316786March 4, 2010
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLES EXTERIOR LIGHTING SYSTEM FAILED WHICH ALSO DECREASED THE VISIBILITY. WHILE DRIVING 65 MPH AT NIGHT, THE WINDSHIELD WIPERS CAME ON, WHEN THE CONTACT TRIED TO TURN ON THE LOW BEAMS. THE WEATHER WAS NOT A FACTOR. THE CONTACT STATED THAT WHEN THE RIGHT TURN SIGNAL WAS ACTIVATED THE LEFT TURN SIGNAL CAME ON INSTEAD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT REPLACED THE ELECTRICAL UNIT HIMSELF, AND FOUND THAT THERE WAS OIL IN THE ELECTRICAL UNIT. THE CONTACT RETAINED THE ELECTRICAL UNIT FOR EXAMINATION. THE CONTACT ALSO STATED THAT THE VEHICLE FUNCTIONED PROPERLY AFTER THE ELECTRICAL UNIT WAS REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000. THE CURRENT MILEAGE WAS APPROXIMATELY 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316133March 3, 2010
VISIBILITY:REAR WINDOW WIPER/WASHER, STRUCTURE
2003 DODGE GRAND CARAVAN ES: FEBRUARY 2010. DURING A RECENT SNOWSTORM, AFTER USING THE REAR DEFROSTER AND FRONT WINDSHIELD DEFROSTER AND SITTING IN THE VAN FOR ABOUT 1/2 AN HOUR TO DE-ICE THE WINDOWS AND WARM UP THE VEHICLE, I PRESSED THE REAR WINDOW WIPER BUTTON. THE REAR WIPER STARTED ITS NORMAL MOTION AND THEN STOPS ABRUPTLY AS IT BROKE THROUGH THE REAR WINDOW WHICH SHATTERED INTO MANY SMALL EGGSHELL LIKE PIECES. THERE WAS GLASS ALMOST ALL THE WAY UP TO THE DRIVER'S FRONT SEAT. HALF THE REAR WINDOW WAS COMPLETELY SHATTERED AND GONE WHILE THE REMAINDER OF THE REAR WINDOW GLASS WAS STILL ATTACHED BUT SHATTERED INTO MANY SMALL CRACKED EGGSHELL LIKE PIECES. IT WAS FORTUNATE THIS HAPPENED WITH THE VEHICLE PARKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307168February 7, 2010
STEERING
POWER STEERING IN 2003 DODGE GRAND CARAVAN IS FAILING FOR THE THIRD YEAR IN A ROW. I HAVE TWICE REPLACED THE POWER STEERING PUMP. IT FAILS DURING WINTER MONTHS. *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300233January 19, 2010
STEERING
THIS MODEL HAS STEERING ISSUES. WITH ONLY 60K MILES I HAVE HAD TO REPLACE THE RACK AND PINION 2 SEPARATE TIMES ALREADY AND NOW THE POWER STEERING PUMP IS GOING OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299941January 15, 2010
STEERING
I OWN A 2003 GRAND CARAVAN CURRENTLY WITH 43,000 MILES ON IT. AT A LITTLE LESS THAN 40,000 MILES THE POWER STEERING PUMP STARTING MAKING A HORRIBLE NOISE, DIDN'T MATTER IF YOU WERE TURNING THE WHEEL OR NOT; MORE OFTEN ON A RAINY OR COLD MORNING, NOW ITS ALL THE TIME. I CONTACTED DODGE SINCE I HAVE AN EXTENDED SERVICE PLAN, TO NO AVAIL. I HAVE NO COVERAGE ON THE POWER STEERING PUMP OR RACK AND PINION, BUT IM COVERED ON THINGS THAT MY HUSBAND COULD DO IN THE BACKYARD. WHAT A STORY I WAS FED, WHEN I BOUGHT THIS $900 COVERAGE. I WAS TOLD TO GO TO A CERTIFIED SERVICE CENTER AND PAY $65 FOR A DIAGNOSTIC TEST, UMMM IT DOESN'T REQUIRE A DIAGNOSTIC TEST, IT REQUIRES 30 SECONDS OF LISTENING. THEN AND ONLY THEN WOULD THEY CONSIDER POSSIBLY HELPING ME WITH THIS REPAIR. WHEN I BOUGHT THE SERVICE PLAN, I WAS TOLD $100 DEDUCTIBLE FOR ALL REPAIRS, END OF STORY. I CANNOT BELIEVE THAT A VEHICLE WITH MILEAGE COULD HAVE AN ISSUE LIKE THIS ALREADY. DODGE DOES NOT WANT TO HELP!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297085December 27, 2009
ELECTRICAL SYSTEM
ELECTRICAL COMPONENT IN THE GLOVE COMPARTMENT THAT CONTROLS THE HEATER SMELLS OF BURNING AND WHEN HEAT IS TURNED ON SMOKE BLOWS OUT THE HEAT VENTS, ALSO CAUSING THE HEAT TO GO OUT. WHEN THE WIRES WERE CHECKED THEY WERE ALL MELTED FROM BURNING. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10296460December 19, 2009
EXTERIOR LIGHTING
HEADLIGHTS ON 2003 DODGE GR CARAVAN WILL TURN OFF (AND OCCASIONALLY ON) WHILE DRIVING. THE PROBLEM IS INTERMITTENT, BUT APPEARS MORE FREQUENTLY IN COLD WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292463November 17, 2009
ELECTRICAL SYSTEM
NIGHT DRIVING, HEAD LIGHTS AND DASH LIGHTS JUST GO OUT, COME BACK ON AFTER SEVERAL SECONDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292144November 14, 2009
AIR BAGS
MY 2003 DODGE GRAND CARAVAN HAS THE SAME CLOCKSPRING PROBLEM THAT MY 99 CARAVAN DID,THOUGHT THIS PROBLEM WAS REDESIGNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285592September 28, 2009
ELECTRICAL SYSTEM
ELECTRICAL PROBLEMS EVERYWHERE. DOOR LOCKS AND SLIDING DOOR PROBLEMS, AUTOMATIC REAR DOOR QUITE OPENING, TIRE SYSTEM RECALIBRATED OVER AND OVER AGAIN, BUT THE BIGGEST SAFETY PROBLEM IS THE BLINKERS QUITE WORKING OR EVEN WORSE, IF YOU PUT THE RIGHT BLINKER ON, THE LEFT SIGNAL STARTS BLINKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277080July 17, 2009
STRUCTURE, STRUCTURE:FRAME AND MEMBERS
2003 DODGE GRAND CARAVAN SPORT. UNDERCARRIAGE AND ROCKER PANELS ARE SEVERELY CORRODED AND HOLES FORMING THROUGHOUT THE BOTTOM OF VAN. THIS VAN IS TOO NEW TO HAVE THIS SEVERE OF CORROSION. COULD EXHAUST BE LEAKING IN VAN AND POSE HAZARD WHILE WE DRIVE ALSO, VAN WILL NOT PASS MASSACHUSETTS SAFETY INSPECTION SO EITHER IT HAS TO BE REPAIRED OR SCRAPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276907July 15, 2009
STRUCTURE:FRAME AND MEMBERS
UNDERCARRIAGE AND ROCKER PANELS OF OUR 2003 DODGE CARAVAN SPORT ARE SO SEVERELY CORRODED, THIS VEHICLE WILL NOT PASS INSPECTION. WE FEEL THIS IS PREMATURE CORROSION FOR SUCH A NEW VEHICLE. CHRYSLER CORP. IS GOING BY WHAT THE DEALERSHIP ALLEN MELLO CHRYSLER/DODGE IN NASHUA,NEW HAMPSHIRE IS ADVISING THEM. WE FEEL CHRYSLER SHOULD HONOR THE REPAIR OR AT LEAST PARTIAL MONEY FOR THE REPAIR. THE VEHICLE IS MECHANICALLY SOUND AND WE WOULD LIKE TO KEEP IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan