Dodge Grand Caravan Complaints (1996)

1,157 consumer complaints on file.

#887041April 30, 2001
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER HAD TO PUT EXCESSIVE AMOUNTS OF ANTIFREEZE INTO VEHICLE. CONSUMER TOOK VEHICLE INTO A PRIVATE MECHANIC THAT LOOKED AT ENGINE AND FOUND A HOLE, PIN SIZED NEAR CYLINDERS OF THE ENGINE WHICH IS WHERE ANTIFREEZE IS LEAKING. MECHANIC STATED THIS COULD HAVE BEEN A FACTORY DEFECT BECAUSE APPEARED TO BE IN MOLDING OF ENGINE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886850April 26, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS STOPPED WORKING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744449April 24, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744255April 19, 2001
AIR BAGS, ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL
AIRBAG LIGHT REMAINED ON; HORN &CRUISE CONTROL STOPPED; CLOCKSPRING REPLACED AT COST OF $250. THIS VEHICLE HAS REPAIRS EVERY 2-3 MONTHS AT COST OF $200-400. IN ADDITION TO REGULAR MAINTAINANCE. WILL NEVER BUY A CHRYLSER PRODUCT AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885991April 16, 2001
STEERING:HYDRAULIC POWER ASSIST:PUMP, STEERING:RACK AND PINION
WHILE TRAVELING AT APPROXIMATELY 35 MPH DURING SNOWY CONDITIONS POWER ASSIST STEERING BELT TENSIONER BROKE, CAUSING CONSUMER TO LOSE CONTROL OF VEHICLE. DEALERSHIP DID NOT INFORM THE CONSUMER AS TO WHY THIS DEFECT HAPPENED. APPROXIMATELY FOUR WEEKS AFTER THIS EVENT, CONSUMER LOST CONTROL OF VEHICLE AGAIN, THIS TIME RACK AND PINION STEERING CAUSED THIS DEFECT. DEALERSHIP INFORMED CONSUMER THIS COULD HAVE BEEN DUE TO FLUID BURNING, NOTHING MORE SPECIFIC WAS SAID. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885806April 12, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL IS LEAKING BETWEEN INTERFACE SENSOR MODULE SUBJECT TO RECALL 99V21600/ MANUFACTURER'S RECALL 845. BOTH INDEPENDENT CHRYSLER AND SERVICE REPRESENTATIVES CLAIMED FUEL TANK WAS WARPED IN THE AREA WHICH WAS LEAKING FUEL. SOME RESPONSABILITY SHOULD BE ON CHRYSLER. PROBLEM DOESN'T SEEM LIKE NORMAL WEAR AND TEAR. THIS IS A GREAT DEAL OF SAFETY CONCERN TO CONSUMER.*AK CONSUMER STATES ROOT IS THE CAUSE OF LEAKING FUEL, DISTORTION OF MOLDED PLASTIC FUEL TANK INDICATES IMPROPER MANUFACTURER DESIGN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743939April 12, 2001
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WE HAD TO REPLACE THE A/C COMPRESSOR, HIGH PRESSURE SWITCH, EXPANSION VALVE AND RECEIVER/DRIVER TO REPAIR LEAKS DUE TO PREMATURE WEAROUT. THIS COST US $1240.00. CHRYSLER HAS HAD PROBLEMS WITH THIS A/C SYSTEM BREAKING DOWN PREMATURELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743958April 12, 2001
AIR BAGS, ELECTRICAL SYSTEM:HORN
THE AIRBAG AND HORN ARE NO LONGER FUNDTIONAL. THE AIRBAG FAILURE LIGHT REMAINS ON MOST OF THE TIME. AN INTERMITTANT WIRING PROBLEM IN THE DASH IS SUSPECTED. I UNDERSTAND THAT THIS IS A COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743960April 12, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
1996 G CARAVAN, 63K MILES, TRANSMISSION FAILED, $1900 TO REPLACE, CONTACTED CHRYSLER SUPPORT - THEY WERE OF NO HELP IN COVERING COST.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560741April 11, 2001
AIR BAGS
AIR BAG LIGHT STAYS ON, CLOCKSPRING HAS BEEN REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885657April 11, 2001
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER'S SIDE AND PASSENGER'S SIDE SLIDING DOORS HAVE FROZEN IN UNLOCKED POSITION. CONSUMER IS UNABLE TO LOCK DOORS WHEN TRANSPORTING HIS CHILDREN. CONSUMER HAS YET TO CONTACT DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743879April 11, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MINIVAN'S DASHLIGHT WARNINGS FOR AIRBAGS/ABS(AND RELATED EQUIP:HORN/CRUISE CONTROL-INOPERATIVE) APPEARED. TOOK AUTO TO CHRYSLER DEALER FOR DIAGNOSIS. DEALER SERVICE DEPT.STATED DEFECTIVE ITEM: CLOCKSPRING DEVICE, AND NOT A WARRANTY COVERED PART/SERVICE PART, THEREFORE CUSTOMER LIABLE FOR REPAIR..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743747April 9, 2001
AIR BAGS
AIR BAG WARNING LIGHT ON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885165April 5, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION HAS GONE OUT WHILE TRAVELING AT APPROXIMATELY 55 MPH. /MECHANIC HAS NOT GIVEN CONSUMER A REASON FOR DEFECT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885166April 5, 2001
STEERING:HYDRAULIC POWER ASSIST SYSTEM
VEHICLE TRAVELS THROUGH WATER AND POWER ASSISTED STEERING CONTROL GOES OUT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743524April 4, 2001
AIR BAGS, ELECTRICAL SYSTEM:HORN
I AM AWARE THAT SOME DODGE GRAND CARAVANS HAVE HAD A PROBLEM RELATED TO A SPRING LOCATED INSIDE THE STEERING WHEEL THAT PREVENTS THE AIRBAG FROM DEPLOYING IN CASE OF AN ACCIDENT, AS WELL AS PREVENTING THE HORN FROM OPERATING. I'VE CONTACTED THE DEALERSHIP AND WAS TOLD THAT SUCH RECALL DIDN'T APPLY TO MY VAN, AND AFTER CHECKING THE VIN, IT WAS CONFIRMED THAT I WAS NOT PART OF THAT RECALL. HOWEVER, WHEN I HEAR THAT SOMETHING THAT HAS GONE WRONG WITH MY VAN IS A RECALL IN OTHER VANS, I TEND TO GET A LITTLE SUSPICIOUS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743508April 4, 2001
AIR BAGS, ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL
THIS VEHICLE HAD AN AIR BAG READINESS LIGHT THAT STAYED ON, AS WELL AS THE CRUISE CONTROL AND HORN FAILING. THE CLOCK SPRING MECHANISM WAS RELACED BY THE DEALER ON 3-22-01 AT A COST OF ROUGHLY $200 TO ME (THE OWNER). I HAVE HEARD YOU ARE INVESTIGATING THIS PROBLEM AND WOULD LIKE TO KNOW IF I AM ABLE TO GET REIMBURSED FOR THIS COST. THANKS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743461April 3, 2001
SUSPENSION:FRONT:SHOCK ABSORBER, AIR BAGS
AIR BAG LIGHT COMES ON WHEN STEERING WHEEL IS TURNED. PROBABLE CLOCK SPRING FAILURE. FRONT STRUT TOWER SEVERELY RUSTED. IF STRUT TOWER FAILS, LOSS OF STEERING CONTROL MAY RESULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743469April 3, 2001
CHILD SEAT
THE CABLE ON MY INTEGRATED CHILD SEAT FAILED. THERE WAS NO ACCIDENT BUT IT HAS BEEN DIFFICULT TO LATCH FOR A WHILE. THERE WAS A RECALL RELATED TO THE LATCH PLATE. THERE WERE NO OBSTICLES IN THAT AREA AND EVEN THE DEALERSHIP AGREED THAT IT IS A BROKEN CABLE. MY SEAT IS PROBABLY THE OLDEST OF THESE INTEGRATED SEATS AND I'M CONCERNED THAT THE CABLE WOULD WEAR AND JUST BREAK ON SEATS THAT ARE BUILT IN. DODGE HAS AGREED TO REPLACE THE NECESSARY PART IF I PAY FOR THE LABER. THE TOTAL COST IS ABOUT $650 OF WHICH I WILL HAVE TO PAY ABOUT $120. I'M CONCERNED THAT OTHERS MAY ALSO BE HAVING THIS PROBLEM. IT ALSO OCCURS TO ME THAT IF MY CABLES SNAPPED WHEN THERE WAS NO CRASH WHAT WOULD HAPPEN IF THERE WAS A CRASH. MAYBE THESE SEATS WERE SAFE WHEN THEY WERE NEW BUT ARE THE NOW?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743472April 3, 2001
AIR BAGS:FRONTAL
AIR BAGS DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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