Dodge Grand Caravan Complaints (1998)

559 consumer complaints on file.

#871936October 2, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN DRIVING AND UPON DEPRESSING BRAKE PEDAL TO MAKE A SUDDEN STOP PEDAL TRAVELED TO FLOORBOARD, CAUSING EXTENDED STOPPING DISTANCE. ALSO, SMOKE CAME FROM BRAKES. CONSUMER HAS CONTACTED DEALER, DEALER HAS REPLACED ENTIRE BRAKE SYSTEM. ALSO, WHEN GEAR WAS PLACED IN DRIVE IT POPPED OUT OF GEAR. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730394September 6, 2000
FUEL SYSTEM, GASOLINE:DELIVERY
RECENTLY A PLASTIC BAG GOT CAUGHT UNDER MY VAN WHEN I WAS DRIVING 30 MPH. NO SAFETY DEFECT MENTIONED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900668August 30, 2000
ELECTRICAL SYSTEM
VEHICLE EXPERIENCED AN ELECTRICAL FIRE, CLAIM 43-R510-326. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#728880August 24, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE BELT TENSIONER FROZE ON MY GRAND CARAVAN. AS AN INTEGRAL PART OF THE STEERING THIS PART NEEDS TO BE GIVEN MORE CONSIDERATION. I HAVE FOUND SEVERAL COMPLAINTS ON THIS PROBLEM ON THE INTERNET WWW.ALLPAR.COM . THE DAMAGE THAT CAN BE DONE TO DRIVE PULLEY'S POWER STEERING UNITS CAN BE QUITE EXPENSIVE AND CHRYSLER WILL NOT INCLUDE THIS PART IN THEIR WARRANTY'S. ONLY AFTER TELLING THEM I WOULD REPORT THIS TO THE NHTSA DID THEY OFFER TO PAY 1/2 THE REPAIR. IT STILL DID NOT MAKE ME FEEL THAT THE PROBLEM WAS LOOKED AT PROPERLY THERE ARE FAR TOO MANY CARAVANS ON THE ROAD TO HAVE A POTENTIAL PROBLEM WITH THE STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728812August 23, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM
SERPINTINE BELT TENSIONER FAILS WHICH CAN CAUSE SERIOUS ACCIDENTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727914August 14, 2000
SEAT BELTS:FRONT:ANCHORAGE
BELT KEEPS COMING LOOSE FROM THE SYSTEM, IS EXPENSIVE TO REPLACE ALL THE TIME. I AM SURE THAT THE MANUFACTURER KNOWS THAT THIS IS A PROBLEM. WHAT IS THE PROBLEM AND IS THE MANUFACTURER GOING TO FIX IT? OR DO I GET STUCK FOR THE REPAIRS AGAIN? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727598August 11, 2000
SERVICE BRAKES, AIR:ANTILOCK
SUDDEN STOPS RESULT IN GRINDING NOISES FROM THE ABS SYSTEM. NOTICED COMPLAINTS FROM OTHER CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726275July 31, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
EXITING HIGHWAY AT 43 MPH DEPRESSED BRAKE PEDAL 2 TIMES WITH NO BRAKING ACTION OBSERVED. SLOWED TO 35 MPH AND TRIED PEDAL 1 MORE TIME WITH NO STOPPING ACTION. USED TRANSMISSION AND ENGINE COMPRESSION TO SLOW VEHICLE. COASTED TO A STOP AND NOTICED SMOKE EMINATING FROM REAR OF VEHICLE WITH THE "SMELL" OF BRAKES PREVALENT. NO INTERIOR BRAKE LIGHT ILLUMINATED AT ANY TIME. FIX: REPLACED REAR WHEEL CYLINDERS AND SHOES (EXCESSIVE WEAR NOTED), AND DRUMS TURNED. PROBABLE CAUSE UNIDENTIFIED (EXCESSIVE WEAR UNUSUAL FOR HIGHWAY MILES DRIVEN - FRONT BRAKES ALL NORMAL) FELT TO ME LIKE MASTER CYLINDER FAILURE WITH RESULTING ZERO PRESSURE IN SYSTEM AND NO BRAKING ACTION AT ALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866130July 27, 2000
AIR BAGS:FRONTAL
WHILE DRIVING AT APPROXIMATELY 65 MPH HIT A COYOTE THAT HAD RAN IN FRONT OF VEHICLE . ONLY DAMAGE TO VEHICLE WAS LICENSE PLATE HOLDER, BUT MOST DAMAGE CAME FROM DUAL AIRBAG DEPLOYMENT. CONSUMER FELT THAT AIRBAGS WERE TOO SENSITIVE , AND SHOULD NOT HAVE DEPLOYED. ALSO, DRIVER SUSTAINED INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#726047July 26, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TRANSMISSION: DOWN SHIFTS TO SECOND GEAR AND WILL NOT SHIFT OUT. OCCURRED WHILE ENTERING FREEWAY ON AN ON RAMP. SERPENTINE BELT SLIPPED OFF WHILE DRIVING IN SMALL PUDDLES OF WATER ON HIGHWAY. TOTAL LOSS OF POWER STEERING WHICH RESULTED IN DANGEROUS HANDLING OF VEHICLE ON WET ROADS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9001276July 10, 2000
POWER TRAIN:MANUAL TRANSMISSION
SERPENTINE DRIVE BELT SLIPPED COMPLETELY OFF THE PULLEY WHICH RESULTED IN LOSS OF THE POWER STEERING CAPABILITY FOR MY WIFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865104July 10, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
AT 45,000 MILES BRAKES FAILED DUE TO RIVETS DIGGING INTO ROTORS. BRAKES WEAR OUT QUICKLY, BUT DEALER SAYS THAT THEY ARE NORMAL. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724219June 19, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
BKS FAILED IN NOV1999(19KMILES)RPLCD DVR ROTORS, PADS, CALIPER STICKING, DEALER GREASED WOULD NOT COVER UNDER WARRANTY, BACK BKS W/N ENGAGE,ADJTD. FEB2000(25.5K ML) FRT PADS WORN, CALIPER POPS WHEN PEDAL RELEASED. DEALER GREASED. MAY2000 BKS FAILED TO WORK, CUASED ACIDENT, DLR CLAIMS NOTHING WRONG. JUN2000 FAILED SAFTY TEST DUE TO REAR BRAKES NOT ENGAGING. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#863217June 7, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED DUE TO A PIN SHEARING OFF FROM WITHIN, CAUSING A HOLE, AND ALLOWING FLUID TO LEAK. MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS OUT OF WARRANTY, AND NOTHING COULD BE DONE. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723067May 22, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I HAVE CONTACTED CHRYSLER ON SEVERAL OCCASIONS REQUESTING THEM TO STATE IN WRITING THE CAUSE OF THE FIRE. THEY WILL NOT TELL ME THE CAUSE; HOWEVER, THEY ARE REAL QUICK TO STATE THAT THEY ARE NOT RESPONSIBLE. THIS IS A NEWER VEHICLE WITH ALL ORIGINAL COMPONENTS INSTALLED DIRECTLY FROM THEIR ASSEMBLY PLANT. ALL I KNOW IS THAT WE WERE DRIVING THE VEHICLE A FIRE STATED IN THE ENGINE AND I WAS WITHOUT A VEHICLE FOR OVER TWO WEEKS. I AM GETTING NOTHING BUT THE RUN AROUND FROM THIS COMPANY. THEY ARE TRYING TO AVOID MY REQUESTS. I HAVE CONTACTED YOUR OFFICE THREE TIMES ONCE VIA PHONE AND ONCE VIA INTERNET AND HAVE YET TO HEAR ANYTHING. IT HAS NOW BEEN 30 DAYS SINCE YOUR AGENCY WAS ORIGINALLY CONTACTED. KINDLY HELP IN A TIMELY FASHION. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#722689May 15, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CHRYSLER AND THE DEALERSHIP ARE UNABLE TO TELL ME WHAT STARTED THE ENGINE FIRE ONLY THAT THEY HAVE NOT SEEN THIS TYPE OF FIRE BEFORE. THEY ARE QUICKLY TO STATE THAT THEY DO NOT FEEL THAT IT IS DUE TO A MANUFACTURING OR ASSEMBLY ERROR. HOW CAN THAT STATEMENT BE MADE WHEN THEY ARE UNABLE TO STATE WHAT CAUSED THE FIRE? THEY WILL NOT COMMENT ON A DEFECTIVE PART. I HAVE ALL DEFECTIVE (BURNT) PARTS IN MY POSSESSION. HOW DO I KNOW THAT MY VEHICLE IS SAFE TO DRIVE WHEN THEY CAN'T TELL ME IF THEY FIXED THE PART THAT STARTED THE FIRE BECAUSE THEY DON'T KNOW. IN A LETTER DATED 5/2/200 FROM THIER COMPANY THEY APPOLOGIZED OVER THE FIRE BUT HAVE WASHED THEIR HANDS OF THE INCIDENT WITHOUT BEING HELD ACCOUNTABLE AS TO HOW THIS HAPPENED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#861167May 1, 2000
SUSPENSION
TIRES WOULD WOBBLE WHILE DRIVING. VEHICLE & STEERING WHEEL WOULD SHAKE & PULLED TO THE RIGHT. VEHICLE WAS CONTROLLABLE, BUT USE OF CONSTANT PRESSURE WAS NEEDED TO KEEP IT STRAIGHT. TOOK VEHICLE TO DEALERSHIP. MECHANIC BALANCED WHEELS. TOOK IT BACK DUE TO TIRES BEING DEFECTIVE. MANUFACTURER & DEALERSHIP NOT CLAIMING FAULT. MICHLEIN 215/65416 MX4 ALL SEASONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900665April 28, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE TRAVELING THROUGH A PARKING LOT, VEHICLE CAUGHT ON FIRE UNDER THE HOOD IN THE ENGINE COMPARTMENT, CLAIM 22-V298-813. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#860491April 18, 2000
SEATS:FRONT ASSEMBLY:RECLINER
WHEN VAN WAS REAR ENDED BY A 95 AUDI, TRAVELING ABOUT 45 MPH, DRIVER'S AND PASSENGER'S SEATBACK BROKE AND RECLINED ALL THE WAY BACK. SEATS ARE BEING REPAIRED. MANUFACTURER WILL BE NOTIFIED ABOUT THE PROBLEM. THE PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#551821April 12, 2000
VEHICLE SPEED CONTROL
VEHICLE EXPERIENCED SUDDEN ACCELERATION WHILE IN REVERSE GEAR RESULTING IN COLLISION WITH UNOCCUPIED STORE, INJURY TO CONSUMER. *MJS
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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