Dodge Grand Caravan Complaints (2016)

1,002 consumer complaints on file.

#11394469February 3, 2021
STRUCTURE:BODY, VISIBILITY/WIPER
MY HOOD FLEW OPEN WHILE DRIVING ON THE HIGHWAY, AND I CHECKED THE NHTSA SITE AND SEE THERE WAS A RECALL FOR THE HOOD LATCHES, BUT APPARENTLY NOT FOR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11390992February 1, 2021
POWER TRAIN
TRANSMISSION WENT WHILE DRIVING ON A SECONDARY ROAD IN MAINE AROUND 30 MPH GOING STRAIGHT WITH 107,392 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390438January 28, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DRIVER SIDE DOOR LOCK ACTUATOR HAS FAULTED RESULTING LOUD BUZZ SOUND DUE TO THE ELECTRICAL MOTOR IN ACTUATOR TO NOT PROPERLY MOVE. FEARFUL OF A ELECTRICAL SHORT OCCURRING ESPECIALLY SINCE THIS WHERE MY 4YR OLD DAUGHTER HAS TO SIT. ALSO IF THE LOCK POSSIBLY GOES COMPLETELY OUT I'M FEARFUL OF 2 THINGS 1. AS MY DAUGHTER SIT BY THAT DOOR IT AT ANY MOMENT BECOMES NOT LOCKED ALLOWING HER TO OPEN WHILE VEHICLE IN OPERATION 2. VEHICLE NO LONGER LOCKED WHILE VEHICLE UNATTENDED ALLOWING ANYONE ACESS IT'S BEEN BUYING FOR AWHILE NOW HAVE NOT RECEIVED ANY SAFETY RECALL INFORMATION ON THIS YET. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390503January 28, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LIGHT HAD ILLUMINATED ON THE INSTRUMENT PANEL AT VEHICLE START-UP. THE CONTACT STATED THAT THE REMOTE START FAILED TO OPERATE AND THAT THE BRAKE LIGHTS INADVERTENTLY REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO FIVE STAR CHRYSLER DODGE JEEP RAM OF WARNER ROBINS (2817 WATSON BLVD, WARNER ROBINS, GA 31088) WHERE SHE WAS INFORMED THAT THE HYDRAULIC CONTROL UNIT AND RELAY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED HER NHTSA FOR ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389428January 22, 2021
POWER TRAIN
I WAS COMING OFF THE INTERSTATE I20 AT THE DOUGLASVILLE/ HWY 5 EXIT WHEN ALL OF A SUDDEN MY VAN WILL NOT GO IN DRIVE IT WOULD NOT PULL FORWARD IN DRIVE SO I THREW MY HAZZERS ON AND HAD TO PUSH IT OFF THE EXIT AND DOWN THE ROAD INTO A GAS STATION AND GET A TOW TRUCK IT GET IT. IT'S IN A SHOP NOW AND THEY SAID THE TRANSMISSION WENT OUT AND IT ONLY HAS 67,000 MILES ON IT SO THEY ARE HAVING TO REBUILD THE TRANSMISSION I THINK ANYWAY I AM HAVING TO HAVE THE TRANSMISSION REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389451January 22, 2021
UNKNOWN OR OTHER
OUR 2016 TOWN & COUNTRY HAS A PROBLEM WITH THE DOOR ACTUATORS. I GET A BUZZING WHEN I UNLOCK THE DOORS IN THE PASSENGER SLIDING DOOR. I HAVE SEARCHED ON LINE AND THIS IS COMMON DEFECT IN THIS MODEL VEHICLE AND IT SEEM LIKE THE ISSUE IS KNOWN TO CHRYSLER AND REPORTED TO NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389269January 21, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
BOTH OF THE SLIDING DOORS ARE STUCK IN THE LOCK POSITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388289January 15, 2021
ELECTRICAL SYSTEM
THE SLIDING DOORS MAKE A LOUD BUZZING SOUND WHEN TRYING TO LOCK OR UNLOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387411January 10, 2021
STRUCTURE:BODY
WHEN DOORS ARE UNLOCKED A LOUD CLICKING/GRINDING NOISE HAPPENS IN BACK PASSENGER SIDE SLIDING DOOR ..NOT SURE IF DOOR STAYS LOCKED..HAVEN'T REALLY TESTED IN WHILE IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387033January 7, 2021
ELECTRICAL SYSTEM
THE REAR DRIVER SIDE DOOR WILL NOT UNLOCK. IT DOES NOT UNLOCK WITH THE KEY FOB, OR BY MANUALLY TRYING TO UNLOCK THE MECHANISM. THEREFORE, MY CHILDREN CANNOT EXIT THE CAR FROM THE DRIVERS' SIDE. THIS FIRST HAPPENED AFTER TRYING TO UNLOCK THE DOOR USING THE KEY FOB, WHILE PARKED, AND TRYING TO RE-ENTER THE CAR. THIS ISSUE PREVIOUSLY HAPPENED WITH THE REAR PASSENGER SIDE DOOR. THIS IS A KNOWN ISSUE WITH THE CAR AND MUST BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386511January 4, 2021
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE HER SPOUSE WAS DRIVING 55 MPH, THE DRIVER'S SIDE HEADREST DEPLOYED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS OR REPAIRS HOWEVER, PAUL SHERRY CHRYSLER JEEP DODGE RAM (8645 N CO RD 25A, PIQUA, OH 45356, (937) 778-0830) WAS CONTACTED AND PROVIDED A REPAIR ESTIMATE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385584December 30, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
WHILE DRIVING THE ENTIRE VEHICLE INCLUDING ALL FUNCTIONAL SYSTEMS SIMPLY SHUTS OFF. THIS HAS HAPPENED 2 TIMES IN THE LAST 2 MONTHS. ALL SYSTEMS ARE LOST. BRAKES, STEERING, ENGINE, ETC. THERE IS NO ADVANCED WARING OR INDICATIONS. THERE ARE NO ENGINE WARNING LIGHTS. THE VEHICLE HAS BEEN TAKEN INTO THE DEALERSHIP TWICE TO FIX THIS MALFUNCTION WITH NO SUCCESS/PROGRESS. THIS IS CATASTROPHIC FAILURE BECAUSE ALL VEHICLE CONTROLS ARE LOST. BOTH TIMES THE VEHICLE WAS BEING DRIVEN. ONCE IN THE CITY AND THE OTHER WHILE ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385134December 27, 2020
ELECTRICAL SYSTEM
A LOUD BUZZ SOUND HAPPENS WHEN I LOCK MY VEHICLE OR WHEN MY DOOR AUTOMATICALLY LOCKS. IT DOESN'T MATTER IF THE VEHICLE IS STATIONARY OR IN MOTION. WHEN IT LOCKS IT MAKES A VERY LOUD NOISE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384276December 20, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
OUR 2016 DODGE GRAND CARAVAN STALLS WHILE DRIVING. THERE IS NO INDICATION WHEN IT WILL HAPPEN. WHEN IT DOES HAPPEN, THE DASH INDICATORS LIGHT UP BRIEFLY AND THE ENGINE LOSES ALL POWER. THIS HAS HAPPENED NUMEROUS TIMES WHILE DRIVING IN TRAFFIC ON THE ROAD. I HAVE SEEN HUNDREDS OF SIMILAR COMPLAINTS ONLINE FOR THIS VEHICLE. WE ARE ABLE TO RESTART THE VEHICLE AFTER COMING TO A COMPLETE STOP, BUT THE CHECK ENGINE LIGHT IS NOT ON AND THERE ARE NO ENGINE CODES WHEN WE RESTART. MANY OF THE COMPLAINTS I HAVE READ STATE THAT THE MECHANICS CAN'T FIGURE OUT WHAT IS WRONG BECAUSE THERE IS NO CODE AND CAN'T IMMEDIATELY RECREATE THE ISSUE. WE HAVE HAD THE SAME EXPERIENCE. YET IT CONTINUES TO HAPPEN. OVER AND OVER. MY VEHICLE IS IN THE 5TH GENERATION OF THIS MODEL (2008 - 2020). ACCORDING TO WIKIPEDIA, WELL OVER 1 MILLION HAVE BEEN SOLD IN THE US ALONE. IF HUNDREDS (MAYBE THOUSANDS) OF PEOPLE HAVE COMPLAINED ON THE INTERNET ABOUT THE SAME EXACT PROBLEM WITH THE SAME EXACT VEHICLE, THEN YOU KNOW THERE ARE MULTIPLES MORE WHO HAVE EXPERIENCED THIS ISSUE. LOSING POWER WHILE DRIVING IS A MASSIVE SAFETY ISSUE, NOT JUST FOR THE VEHICLE THAT LOSES POWER, BUT FOR ALL VEHICLES AROUND IT. I AM DATING THIS AS OF 12/19/2020 BECAUSE IT HAPPENED TO ME AGAIN LAST NIGHT, BUT PLEASE NOTE THAT IT HAS HAPPENED REPEATEDLY OVER THE PAST FEW YEARS. THIS ISSUE SHOULD PROMPT A RECALL SO THAT NOBODY IS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384142December 18, 2020
AIR BAGS, UNKNOWN OR OTHER
I REPORTED TO DODGE MANAGEMENT TEAM OF MR KUNISNIS AND I WAS TRANSFERRED TO MR. AGOSTA. I WAS INSTRUCTED TO BOOKED AN APPOINTMENT TO DODGE HONOLULU BRANCH WHICH I DID TO CHECK MY AIRBAG THAT NEVER WORK SINCE I TOOK THE CAR BRAND NEW AND THE BATTERY IS BEING REPLACED LESS THAN A YEAR FOR 4 TIMES IN 3 YRS. BUT WHEN I BROUGHT MY CAR TO DODGE HONOLULU, I HAVE BEEN INFORMED THAT DODGE MAIN OFFICE DENIED MY CAR CHECK. I INFORMED BOTH MR KUNISKIS AND MR. AGOSTA BUT NEVER HEARD BACK TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384049December 18, 2020
POWER TRAIN
TRANSMISSION LOSS OF POWER DRIVING DOWN INTERSTATE NOW SLIPS WHILE DRIVING LOCALLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384077December 18, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
REAR LIFT WON'T OPEN SOMETIMES AND NOT MANUALLY EITHER. PASSENGER SLIDING DOOR MAKES A BUZZING SOUND WHEN UNLOCKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383873December 17, 2020
UNKNOWN OR OTHER
FAULTY DOOR LOCK ACTUATOR ON PASSENGER SIDE SLIDING DOOR. DOOR MAKES LOUD BUZZING SOUND EVERY TIME THE AUTOLOCK FEATURE IS ACTIVATED (15MPH). I AM CONCERNED THAT THE SLIDING DOOR NOT LOCKING CAN CAUSE AN ISSUE DURING A COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383648December 16, 2020
ELECTRICAL SYSTEM
THE ELECTRIC LOCKS ON BOTH OF THE SLIDING REAR DOORS HAVE A BUZZ WHEN OPENING AND CLOSING THE DOORS, ALSO WHEN UNLOCKING THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383696December 16, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
PASSENGER SLIDING DOOR MAKES A LOUD BUZZING NOISE AND WILL NOT UNLOCK. CANNOT MANUALLY UNLOCK THE CAR AND UNABLE TO MANUALLY OR AUTOMATICALLY OPEN. UNSAFE CONDITION. PLEASE ASK THEM TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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