Dodge Grand Caravan Complaints (1996)

1,157 consumer complaints on file.

#893881August 8, 2001
AIR BAGS
WHEN VEHICLE HAS BEEN STARTED AIR BAG LIGHT COMES ON AND REMAINS. WOULD HAVE TO JIGGLE KEY IN IGNITION AND AIR BAG LIGHT GOES OUT. CURRENTLY, AIR BAG LIGHT COMES AND WIGGLING KEY, DOES NOT TURN IT OFF. HORN & CRUISE CONTROL WORK FINE.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750031August 7, 2001
STRUCTURE:BODY:DOOR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
SLIDER DOOR LOCKS FAILURE-LEFT DOES NOT LOCK EVEN MANUALLY; RIGHT WILL NOT UNLOCK EXCEPT MANUALLY. A/C COMPRESSOR FAILED - ALWAYS SMELLED ANTIFREEZE UNTIL FAILURE. DODGE WILL DO NOTHING TO HELP DEFRAY MAJOR COST. WIPERS COME ON/OFF WHENEVER THEY WANT ESPECIALLY WHEN COLD. CAN PUT INTO DRIVE/REVERSE W/O BRAKING. NUMEROUS OTHER MISC PROBLEMS-BRAKES, TRANSMISSION, FRONT END.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750014August 7, 2001
AIR BAGS, ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL
CLOCKSPRING FAILED CAUSING AIRBAG, HORN, CRUISE CONTROL TO BE INOPERABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893627August 7, 2001
AIR BAGS
AIRBAG WARNING LIGHT ILLUMINATED INTERMITTENTLY WHILE DRIVING. VEHICLE HAS BEEN INSPECTED AND REPAIRED BY DEALER. *AK CONSUMER STATES IT WAS DUE TO A FAILED CLOCK SPRING.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893744August 7, 2001
AIR BAGS, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:HORN
WAS DRIVING VEHICLE WHEN AIR BAG WOULD FLASH ON/OFF BEFORE BECOMING SOLID. THIS PROBLEM AFFECTED THE HORN AND CRUISE CONTROL. HAVE TAKEN TO DEALERSHIP, AND WAS INFORMED BY MECHANIC THAT CLOCKSPRING WAS BROKEN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749958August 6, 2001
ENGINE AND ENGINE COOLING:ENGINE
ENGINE COOLANT BEGAN TO LEAK AT FWD CYLINDER HEAD TO BLOCK AFTER CLIMING A STEEP HILL AND PARKING AT SHOPPING MALL. JUST LOOKED UNDER VAN SEEN COOLANT, WAS ABLE TO GET HOME AND VAN IS AT SHOP FOR HEAD GASKET REPLACEMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893478August 6, 2001
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
AN ELECTRICAL SHORT WAS CAUSING AIRBAG LIGHT TO STAY ON. DEALER HAS REPLACED CLOCK SPRING ASSEMBLY, AND NOT HORN. HOWEVER HORN TOUCH PAD HAD A SHORT CAUSING THE HORN NOT TO FUNCTION. DEALER WAS LOOKING INTO THE PROBLEM.*AK DEALER HAD TO DISCONNECT THE HORN TO MAKE IT INOPERATIVE BECAUSE THE COST WAS 649 DOLLARS, CONSUMER FEELS THIS FAILURE IS BECAUSE OF THE FAULTY CLOCKSPRING ASSEMBLY THAT SHORTED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893488August 6, 2001
AIR BAGS
AIRBAG LIGHT CAME ON, DEALER REPLACED CLOCKSPRING ASSEMBLY.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749796August 4, 2001
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
CAN THIS CAUSE A FIRE ? IT MELTED THE RELAY . THEY HAD A TSB ON THIS LOTS OF PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893419August 3, 2001
AIR BAGS, ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL
AIRBAG LIGHT STAYS ON AT ALL TIMES WHICH IS EFFECTING CRUISE CONTROL AND HORN. NEITHER ITEM WORKS BECAUSE OF AIR BAG LIGHT. HAVE NOT CONTACTED DEALER. PLEASE ADD VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893420August 3, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS COME ON INTERMITTETNLY WITHOUT WARNING. PLEASE ADD VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749507July 31, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, STEERING:HYDRAULIC POWER ASSIST SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE HAD MY SERPENTINE BELT AND TENSIONER REPLACED TWICE, ONCE AT 32000 (UNDER WARRANTY) AND ONCE AT 73000 MILES. THE DEALER CHARGED ME THE FULL $200 FOR THE REPAIR IN SPITE OF THE FACT THAT I'D HAD IT REPLACED AT 32000M AND IT IS A KNOWN PROBLEM WITH A SERVICE BULLITIN. THE FAILURE CAUSES THE POWER STEERING TO CEASE OPPERATING. I ALSO HAD A BROKEN GEAR TOOTH IN MY TRANSMISSION AT 73,000M. THE DEALER WAS GOING TO CHARGE ME $2100 FOR A NEW TRANSMISSION, BUT I DECIDED TO TAKE IT ELSEWHERE AND HAVE YET TO HAVE IT FIXED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749402July 30, 2001
AIR BAGS
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749437July 30, 2001
VEHICLE SPEED CONTROL, AIR BAGS
FAILING CLOCKSPRINGS ALLOW FOR A DANGEROUS CRUISE CONTROL MODE AS WELL AS AIR BAG FAILURES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749466July 30, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
DEALER SAID THEY JUST WEAR OUT AND CHARGED $325.00 TO REPLACE IT. I SAW ON THE LOCAL NEWS LAST NIGHT THAT THIS HAS HAPPENED TO THOUSANDS OF OTHERS, SO I JUST WANTED TO GET MINE ON THE RECORD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749478July 30, 2001
AIR BAGS
I AM AMONG THE THOUSANDS OF DODGE MINIVAN OWNERS WHOSE CLOCK SPRINGS WERE DEFECTIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749228July 26, 2001
FUEL SYSTEM, GASOLINE:STORAGE
WHEN PARKING ON A STEEP INCLINE TWO WEEKS AGO, I NOTICED THE SMELL OF GAS. I LOOKED AT THE GAS TANK AND SAW SIGNIFICANT LEAKAGE. I TOOK THE VEHICLE TO THE CHRYSLER DEALER WHERE I HAVE MY SERVICE DONE. I WAS TOLD BY BOB LELAND THAT THE CAUSE OF THE LEAD WAS THE ROLLOVER VALVE ON TOP OF THE TANK, AND THAT THE ONLY REMEDY WAS A COMPLETE GAS TANK REPLACEMENT AT A COST OF $809, PLUS TAX. HE SAID THERE IS ANOTHER ROLLOVER VALVE ON THIS VEHICLE THAT WAS SUBJECT TO A RECALL, BUT THAT THIS IS A DIFFERENT ROLLOVER VALVE. I CONTACTED TWO PERSONS AT DAIMLER-CHRYSLER CUSTOMER SERVICE (USING THE NUMBER THAT BOB LELAND GAVE ME). BOTH PERSON, RYAN AND JULE AT 800 992 1997 INDICATED THAT THE PART WAS NOT SUBJECT TO RECALL, WAS NOT UNDER WARRANTY, AND THEREFORE THEY WOULD NOT PAY FOR REPAIR--OR CONTRIBUTE TO THE EXPENSE OF REPAIR. I WAS TOLD BY BOB LELAND THAT THERE WAS NO GOOD REASON FOR THE ROLLOVER VALVE TO CRACK, I.E. THERE WAS NO SIGN OF ANY TRAUMA TO VEHICLE OR ANY INDICATIONS OF AN ACCIDENT. I HAD THE VEHICLE INSPECTED BY RENTON CHRYSLER BEFORE I PURCHASED IT FROM THE ORIGNAL OWNER, AND THEY CONFIRMED THAT IT HAD NEVER BEEN IN A WRECK. I HAVE HAD NO WRECKS SINCE OWNING THE VEHICLE. I TOOK THE VEHICLE TO A GOODYEAR SERVICE CENTER IN TOWN (NEW CONCEPTS AUTO AT 509.747.2164). THEY PULLED UP THE TECHNICAL SERVICE BULLETIN, SHOWING NUMEROUS PROBLEMS WITH THE FUEL TANK, ROLLOVER VALVE, AND FUEL LINES. THEY WERE UNSURE WHETHER THE TSB REFERRED SPECIFICALLY TO THE TOP VALVE. BECAUSE THEY HAD A LOWER ESTIMATE TO REPAIR ($720 INCLUDING TAX), I GAVE THEM THE GO AHEAD TO REPAIR TODAY. I CANNOT DRIVE THE VAN WITH A FUEL LEAK, ESPECIALLY WITH MY INFANT AND TODDLER IUSING CAR SEATS. THIS IS A SERIOUS HAZARD, AND I BELIEVE THAT CHRYSLER SHOULD PAY FOR THE REPAIR. I HAVE INSTRUCTED THE GOODYEAR SHOP TO INSPECT FOR ANY TRAUMA TO THE TANK AND CAR, AND I AM SURE THEY WILL FIND NONE. I WILL ALSO HAVE THEM KEEP THE TANK SO THAT IT CAN BE INSPECTED ASAP. LELAND AWARE OF 2 SIMILAR CASES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749033July 24, 2001
VEHICLE SPEED CONTROL
AS I WAS DRIVING ON INTERSTATE 83 IN YORK PA., MY CRUISE CONTROL WOULD NOT DISENGAGE. IT ACCELERATED TO 80 MPH. WHEN I TRIED TO TURN IT OFF, I WAS UNABLE TO DO SO. WHEN I APPLIED MY BRAKES TO DISENGAGE, NOTHING HAPPENED. I THEN CANCELLED THE CRUISE AND TURNED IT OFF, IT STILL WOULD NOT STOP ACCELERATING. AT THIS POINT I WAS TRYING TO APPLY PRESSURE TO MY BRAKES BUT WAS STILL UNABLE TO STOP FROM ACCELERATING. I MANAGED TO GET OVER TO THE BREAK DOWN LANE AND SLOWLY PUT ON THE EMERGENCY BRAKE, WHICH TEMPORARILY SLOWED ME DOWN. I HAD THE EMERGENCY BRAKE ALL THE WAY IN, AND THE CAR STARTED TO GO FORWARD AGAIN. AT THAT POINT MY ONLY OTHER OPTION THAT I COULD THINK OF WAS TO TURN TOWARD THE GRASS EMBANKMENT AND GO ON THE INCLINE AND HIT A SIGN SO THAT IT WOULD STOP MY VAN. IT STILL DID NOT STOP COMPLETELY. IT BEGAN TO ACCELERATE AGAIN. AT THIS POINT I HURRIED AND PUT THE CAR IN PARK, AND TURNED OFF THE IGNITION. ONCE IT WAS STOPPED MY DAUGHTER AND I GOT OUT OF THE VAN. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#785531July 21, 2001
STRUCTURE:BODY
THE RIGHT STRUT TOWER TOP RUSTED, THE LEFT SIDE HAS RUSTED AS WELL. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748841July 20, 2001
AIR BAGS
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan