Dodge Grand Caravan Complaints (1999)

432 consumer complaints on file.

#873666October 24, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER HAD CAME HOME AND PARKED VEHICLE IN GARAGE, A FEW HOURS HAD PASSED WHEN AN EXPLOSION WAS HEARD, CONSUMER SAW THAT THE VEHICLE WAS ON FIRE, THE HOUSE ALSO CAUGHT ON FIRE, POSSIBLE ENGINE FAILURE. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#734893October 22, 2000
TIRES
I TOOK VAN INTO SAID DEALERSHIP AND THEY TOLD ME THE REAR TIRES HAD UNEVEN WEAR SPOTS AND THERE WAS NO PROBLEM WITH THE VAN AND ASKED ME TO CONTACT THE TIRE MANUFACTUROR WITH A 800 NUMBER. I CONTACTED THE LOCAL GOODYEAR FACILITY IN ROYAL OAK, MI. I WAS TOLD BY THE MANAGER OF THE STORE THERE THAT HE SEES AT LEAST 4 OR 5 DODGE/CHRYSLER MINIVANS A WEEK WITH THE SAME PROBLEM. THE PROBLEM SEEMS TO STEM FROM NOT ROTATING THE TIRES. I DO NOT BELIEVE IN ROTATING TIRES AND NEVER HAVE IN THE PAST. ON A FRONT WHEEL DRIVE VEHICLE, SUCH AS MY GRAND CARAVAN, YOU SHOULD NOT HAVE A PROBLEM WITH THE REAR TIRES IF YOU NEVER ROTATE THE TIRES. I HAD A 1985 HONDA PRELUDE WITH FRONT WHEEL DRIVE THAT I NEVER ROTATED THE TIRES AND GOT 80,000 MILES OUT OF THE REAR TIRES. I HAD TO CHANGE THE TIRES AT THAT POINT BECAUSE OF DRY ROT, NOT WEAR. GOODYEAR TOLD ME THEY WOULD NOT REPLACE THE TIRES SINCE I DID NOT ROTATE THE TIRES. HERE I AM, MY WIFE AND CHILD RIDE IN THIS VEHICLE ALL THE TIME, WITH TIRES THAT ARE NOT EVEN CLOSE TO BEING SAFE. THE VAN VIBRATES AT ALL SPEEDS AND THE NOISE ON THE HIGHWAY FROM THE TIRES IS REAL BAD, ESPECIALLY IN THE BACK SEATS. BOTH GOODYEAR AND THE DEALERSHIP AGREED THAT I HAVE BAD TIRES, YET NOONE WANTS TO TAKE THE BLAME FOR THIS AND I AM REALLY FRUSTRATED. (DOT NUMBER: 089 TIRESIZE: 205/75/R14)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555996October 12, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, POWER TRAIN:AUTOMATIC TRANSMISSION
BRAKE PADS AND ROTORS FAILED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732214September 22, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
COMPLETE TRANSMISSION FAILURE WHILE ON HIGHWAY. WOULD NOT MOVE IN ANY GEAR AFTER COMING TO A STOP. HAD TO CALL TOW TRUCK. DAY BEFORE JUMPED IN AND OUT OF GEAR WHILE COMING TO A STOP AND NEARLY CAUSED COLLISION WITH VEHICLE IN FRONT OF MINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731971September 20, 2000
TIRES:TREAD/BELT
REGULAR INSPECTION, MAINTENANCE (ROTATION) HAS BEEN DONE AS RECOMMENDED BY MANUFACTURER. ON THE HIGHWAY, LEFT REAR TIRE BLEW OUT (IN SEVEN SPOTS) NEARLY LOST CONTROL OF THE VEHICLE. THE TIRE BLEW IN SEVEN SPOTS FROM THE INSIDE-OUT. THE TREADS IN EACH HOLE BLEW OUTWARD. I SURELY WOULD HAVE BEEN INJURED OR KILLED IF THIS HAPPENED TO ONE OF THE FRONT TIRES. I DO NOT CARRY HEAVY LOADS AND I CHECK MY TIRE PRESSURE EVERY OTHER TIME I FILL UP MY GAS TANK. THIS IS A VERY POPULAR VEHICLE FOR WOMEN WITH CHILDREN. THE OUTCOME COULD HAVE BEEN DEVASTATING. MY TIRE WARRANTY EXPIRED IN MID-JULY AND I AM WORRIED THAT ONE OF THE OTHER TIRES WILL DO THE SAME THING.( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870870September 19, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION DOES NOT GO INTO SECOND GEAR. DEALER HAS INSPECTED AND REPLACED TRANSMISSION SENSOR, AND PROBLEM HAS REOCCURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006375September 15, 2000
AIR BAGS
SMALL METAL OBJECT (ROAD DEBRIS) HIT THE UNDERSIDE OF VEHICLE CAUSING AIR BAGS TO DEPLOY WHILE DRIVING. VISION WAS BLOCKED AND VEHICLE ALMOST WENT OFF THE ROAD. DEALER SAID THAT IMPACT UNDER CAR IS ENOUGH REASON FOR THE AIR BAGS TO DEPLOY. *MR *SCC *DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS---731569
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730886September 9, 2000
POWER TRAIN:MANUAL TRANSMISSION, TIRES
TIRE PROBLEM STARTED UPON RECEIVING NEW VEHICLE AND I FIRST REPORTED AT MILEAGE1,898 AND FOUND THERE WAS A TECHINICAL SERVICE BULLITEN FOR THE LOW SPEED TIRE WOBBLE (NUMBER 22-02-99 DATED 04-16-1999) AND HAD THE DEALERSHIP REPLACE THE TIRES AT MILEAGE 21,522. THE TRANSMISSION SHIFTED FROM OVER DRIVE TO SECOND GEAR WHILE CRUSING AT 55 MPH AND HAD TO HAVE THE VEHICLE TOWED BECAUSE THE TRAN WAS STUCK IN SECOND GEAR. THE INPUT SPEED SENSOR WAS REPLACED BUT HAS NOT CORRECTED THE IRRATIC SHIFTING THAT I HAVE BROUGHT THE VEHICLE BACK AND COMPLAINED ABOUT.( DOT NUMBER: TIRE SIZE: 215/65R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869431September 4, 2000
AIR BAGS:FRONTAL
REPORTING VEHICLE WAS INVOLVED IN A FRONTAIL COLLISION OF A IMPACT OF 35-45 MPH DURING BRAKING, AND BOTH AIR BAG DID NOT DEPLOYED.DEALER/MFR'S NOTIFIED. PLEASE PROVIDE ANY FURTHER DETAILS:
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869280August 31, 2000
ELECTRICAL SYSTEM:IGNITION
VEHICLE WILL NOT START KEY WILL NOT TURN IN THE IGNITION TO START. DEALER WILL BE CONTACTED. 8AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729579August 30, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
THE CONNECTING CLIP POPPED LOOSE. REMOVED ALL BRAKING EXCEPT EMERGENCY. IT WAS A CLOSE CALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729306August 27, 2000
VEHICLE SPEED CONTROL:CRUISE CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:APPLIANCE:AIR CONDITIONER
WE HAVE BEEN COMPLAINING THAT THERE IS SOMETHING WRONG WITH THE TRANSMISSON SINCE SEPTEMBER 1999. THE DEALER SAID THAT THE COMPUTER SHOWS IN SPEC. THE SPEED SENSOR WENT AND THE VAN COULD NOT SHIFT GEARS. REPLACED AND FAILED AGAIN TAKING OUT THE SPEEDOMETER. TOLD IT WAS JUST A LOSE WIRE THIS TIME. THE DEALER TOLD ME THAT ALL 1998-99 VEHICLES HAVE THE SAME REV OF SENSOR AND CHRYSLER WILL NOT REPLACE THEM UNTIL THE FAIL. AT THE SAME TIME THE AIRCONDITIONER FAILED -TOLD THAT THE CONDENSER FAILED DUE TO LEAVES ROTTING THE SYSTEM. A VACUUM HOSE FAILED AND ANOTHER ONE CAME LOSE. NOW THE TRANS SHUDDERS WHEN SHIFTING. TOLD THAT THE TRAN IS BUILT LIKE THIS AND MOST PEOPLE DON'T NOTICE IT. CHRYSLER IS AWARE OF THE PROBLEM BUT WON'T FIX IT. DEALER SUGGESTED THAT I NOT KEEP THIS VEHICLE PAST WARRANTY AS IT WILL CONTINUE TO FAIL AND BECOME COSTLY TO ME. THEY ALSO TOLD ME MY EXPECTATIONS WERE TOO HIGH AND I SHOULD HAVE PURCHASED A FOREIGN VEHICLE IF I WANTED RELIABILITY. I CONTACTED CHRYSLER. THEIR CUST SERVICE SAID THAT THEY ARE ONLY CONCERNED WITH FIXING THE VEHICLE AND NOT BUILDING CUSTOMER RELATIONS. I WAS TOLD THAT MANAGERS WILL NOT SPEAK TO CUSTOMERS. MY WIFE WAS ALMOST REAR ENDED WHEN THE TRANSMISSION FAILED AND IS AFRAID TO DRIVE THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726055July 26, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
EVERYTIME MY WIFE AND MY SON (7YRS OLD) RIDE ON THIS VEHICLE WHEN A/C IS ON, THEY COMPLAINT DISCOMFORT, NAUSEA, HEADACHES, DIZZINESS, AND SON VOMITED. THIS INCIDENT WAS REPORTED TO POWAY DODGE STARTED ON AUGUST 1999. BUT, WE WE ADVISED THAT BECAUSE ITS NEW AND THE ODOR WILL VANISH SOMEHOW. ON OCTOBER 26, 1999, THE ODOR BECAME STRONGER AND DECIDE TO TAKE IT TO DEALER AND WE WERE ADVISED THAT THE MILDEW BUILD UP INSIDE THE CONDENSATION BOX, THE DEALER MECHANIC JUST APPLIED A LYSOL SPRAY TO COUNTER THE ODOR. ON 11/30/99, MY WIFE AND SON GOT SICK AND BROUGHT BACK TO DEALER'S ATTENTION, AGAIN THEY APPLIED LYSOL SPRAY TO COUNTER THE ODOR. ON 12/16/99 AND 12/20/99, WAS RETURNED TO POWAY DODGE DUE TO CAUSING HEADACHES AND DIZZINESS TO SOME PASSENGERS. ON 3/27/00, MY SON GOT SICK AND VOMITED INSIDE THE VAN, WE BROUGHT THIS INCIDENT TO DEALER'S ATTENTION AGAIN AND THEY APPLIED THE SAME SOLUTION. ON 7/23/00, WHILE DRIVING ON THE ROAD WHILE AC IS ON, MY WIFE AND SON COMPLAINT ABOUT THE ODOR AND MY SON INSIST TO OPEN THE WINDOWS, FEW SECONDS LATER, HE FUKE. AGAIN, WE REPORTED THIS INCIDENT TO POWAY DODGE AND WE WERE TOLD TO APPLY LYSOL SPRAY. THIS INCIDENT HAS BEEN OCCURRING AGAIN AND AGAIN. MAY I PLEASE REQUEST TO INVESTIGATE THIS PROBLEM. I WILL MAKE MYSELF AND THE VEHICLE AVAILABLE AT ANY TIME FOR INSPECTION TO FIX THIS UNSAFE AND UNHEALTH ISSUES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865068July 10, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN THE BRAKES WERE APPLIED DOWN HILL PEDAL WENT TO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE. DEALER WILL INSPECT THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864723July 5, 2000
STEERING
WHILE PULLING INTO A PARKING LOT THE STEERING BROKE, STEERING WHEEL THEN WAS ABLE TO SPIN FREELY WITH NO CONTROL OVER THE VEHICLE. DEALER HAS BEEN CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#863456June 13, 2000
SUSPENSION:FRONT
VEHICLE WILL PULL TOO SEVERELY TO THE RIGHT. DEALER CANNOT DETERMINE THE CAUSE, AND HAS DEEMED IT AS UNFIXABLE, AND A NORMALCHARACTERISTIC OF VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#552561June 8, 2000
SUSPENSION
THE STEERING WHEEL SHAKES DUE TO POSSIBLE SUSPENSION PROBLEMS, DEALERSHIP CHANGED TIRES, HOWEVER CONSUMER FEELS THE REPAIR IS NOT SUFFICIENT. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723394May 31, 2000
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
SPEED CONTROL MODULE FAILED, TRANSMISSION STUCK IN 2ND GEAR, DEALER REPLACED, BRAKES GRIDDED WHEN STOPPING, TWO DIFFERENT DEALERS UNABLE TO CORRECT PROBLEM,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723263May 27, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
MY FIRST INCIDENT HAPPENED ON 5/21/99; DEALER SERVICE SAID THERE WAS NOTHING WRONG. SECOND INCIDENT WAS 6/1/99, THIS TIME THE DEALER SERVICE SAID THEY REPAIRED THE PROBLEM. AGAIN, I REPORTED TO DEALER SERVICE THE SAME PROBLEM ON 9/9/99; DEALER SERVICE SAID THERE WAS NO PROBLEM FOUND. AGAIN, I REPORTED THE SAME PROBLEM TO DEALER SERVICE ON 1/18/2000; AGAIN, THEY SAID THERE WAS NO PROBLEM FOUND. THE DAY I TOOK THE VAN TO DEALER TO POSSIBLY TRADE FOR A NEW CAR, THE SALESMAN DROVE THE VAN AND IMMEDIATELY SAID IT HAD A TRANSMISSION PROBLEM, AND WITHIN AN HOUR THE TRANSMISSION WOULDN'T EVEN SHIFT GEARS. THE WARRANTY HAD EXPIRED; HOWEVER, CHRYSLER SAID THEY WOULD COVER THE REPAIR SINCE I HAD HAD THE VAN IN SO MANY TIMES BEFORE FOR THE SAME PROBLEM. THIS WAS 5/20/00. THEY KEPT THE VAN ALL WEEK, AND FINALLY SAID IT WAS REPAIRED. I PICKED UP THE VAN ON 5/27/00, AND BEFORE I GOT 5 (FIVE) MILES FROM THE DEALERSHIP, AS I WAS DRIVING ON THE EXPRESSWAY AT 65 MPH, THE TRANSMISSION WENT OUT AGAIN, AND IT WAS LIKE SOMEONE SLAMMED ON THE BRAKES. THE SPEEDODEMETER WENT TO ZERO AND IT KICKED BACK DOWN INTO FIRST GEAR AND WOULDN'T SHIFT BACK. WHEN THIS HAPPENED ALL FOUR OF MY CHILDREN AND MY HUSBAND WERE IN THE VAN, AND ONE OF MY CHILDREN'S HEAD WAS SLUNG FORWARD AND THEN BACK. SHE HAS BEEN COMPLAINING WITH A HEADACHE EVER SINCE. I TOOK THE VAN BACK TO THE DEALERSHIP, (IN 1ST GEAR), AND THEY SAID THEY WOULD TRY AGAIN. MY CHILD IS HURT, AND MY VEHICLE IS A LEMON! WHAT CAN I DO?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723264May 27, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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