Dodge Grand Caravan Complaints (2014)

359 consumer complaints on file.

#11623095November 1, 2024
ELECTRICAL SYSTEM, AIR BAGS
The contact owns a 2014 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed at night, the vehicle lost motive power. No warning light was illuminated. The contact was able to restart the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 178,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619389October 11, 2024
SEATS
While driving in the parking lot of my kids school to drop them off in the morning, I heard a loud noise and felt something hit me in the back of my head with some force. It was not painful, but was actually very uncomfortable. I stopped in the parking lot to see what it was. I noticed that my driver side headrest was out of place (the fabric portion was popped forward) away from the plastic backing. I could see the the springs inside the headrest. My husband used a zip tie to pull the headrest back together. My vehicle was not in any accidents to cause this to happen. I did not take it to a dealer to inspect, as it just occurred. There were no warning signs/lights. It was very unexpected and abrupt. No one was injured, but my head was actually uncomfortable and I very glad that I did not have my son driving at the time, as he could have been injured due to the spring loaded force.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617685October 2, 2024
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2014 Dodge Grand Caravan. The contact stated while operating the vehicle, the passenger’s side electronic sliding door locking mechanism malfunctioned and erroneously unlatched. Additionally, on several occasions, the sliding door failed to unlatch, and the door could not be opened. The contact stated that occasionally while driving at undisclosed speeds, the message that the door was not latched securely was displayed. During the failure, the interior roof light remained illuminated, and the vehicle would not lock as intended. The battery was disconnected and reconnected to correct the failure. The vehicle was taken to the local mechanic who diagnosed that the siding door locking mechanism was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not yet notified of the failure. The failure mileage was 235,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615608September 20, 2024
ENGINE, TRACTION CONTROL SYSTEM
The contact's mother owns a 2014 Dodge Grand Caravan. The contact stated that after shifting into drive(D), the vehicle failed to accelerate upon depression of the accelerator pedal. The contact stated that the check engine and traction control warning lights were displayed on the instrument panel. Due to the failure, the vehicle was towed to an independent mechanic where the contact was informed that the fuse box in the engine had melted. The vehicle was not repaired and remained in the possession of the mechanic. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613649September 9, 2024
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I have a problem with fuel pump circuit .it stays open and drain the battery after I shut the car off ,the problem with the fuel pump rely witch s integritated in the TIPM, to solve the problem I have to replace whole TIPM wich is cost $1070. All Dodge Grand Caravan model 2010 to model 2020 have same problem . Please liste this problem as a recall. Thanks for understanding.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611281August 27, 2024
UNKNOWN OR OTHER
Sliding door actuator failed causing the door to remain in the locked position and no way to unlock. The actuator arm broke off due to inaffective connection and therefor without cutting a hole in the door it cannot be opened
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610631August 24, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Hello,my concern is safety and All of the recalls,have never been sent to my mail/honored.There seems to be safety issues with the 2014 Dodge Grand Caravan engines,transmissions,tp sensors,door bend agitator.Theres more but Id rather have a safe healthy outcome.Also my vehicle accelerates at a un safe speed of over 80 mp when at 30 mpg without my foot even being on the pedal??? Oh my not safe,and police have to help stop vehicle on freeway with 5 lanes of ongoing traffoc very unsafe and scarry.Please help get these issues fixae asap .Thank you
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11609895August 21, 2024
ELECTRICAL SYSTEM, ENGINE
The vehicle suddenly shuts down while driving creating a dangerous situation. The dealership diagnosed it as a faulty ignition switch and said it is common and that there was the same issue on previous generation of caravan that was recalled. I have it scheduled for replacement and will ask for the old part back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607242August 8, 2024
SEATS, UNKNOWN OR OTHER
The head rest popped out for no reason. I noticed it when I got into the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601823July 13, 2024
AIR BAGS
As I was driving down the road, doing about 40-45 mph, the airbag in my driver's seat headrest deployed. I was jolted forward and suffered neck and back pain, as well as a headache. Due to the neck and back pain, I had to visit the ER and have a CT scan done. There were no lights on the dash at the time of this happening to indicate it was going to malfunction. This has not been investigated yet, as it happened over the weekend but I will be reporting to the manufacturer as soon as they're open as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599231July 5, 2024
ELECTRICAL SYSTEM
Vehicle started on fire while parked. It was a total loss. The auto shop reported that the fire started due to faulty wiring under the driver side seat. Specifically, related to the harness wiring. Thankfully this didn't start while I was driving. I have seen other reports on this website for similar fires on the Dodge Grand Caravan AND an actual recall for the Crysler Town and Country for similar fires related to faulty wiring. That vehicle is almost identical to the dodge grand caravan. Something need to be done before a loss of life incident...I reached out to Dodge to notify them, and an investigator sent me a same day email that Dodge is not responsible. I only had 65,000 miles on this 2014 DGC and took great care of it.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11595584June 20, 2024
SEATS
I bought this van the previous owner told me that the headrest deployed at an unknown time while the vehicle was parked and no one was in it. Since owning it a few months ago the other headrest deployed. This also happened while the van was parked in my driveway and no one was in it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587056May 5, 2024
ELECTRICAL SYSTEM, WHEELS
Both sliding door lock actuators buzzed and stopped functioning properly, causing them to need to be replaced. This has been difficult to have the doors close and get the kids in and out. Tpms failing, pressures correct on newer tires light keeps coming on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568217January 27, 2024
SERVICE BRAKES
On 7/1/2023 my vehicle began to malfunction while driving - power was flickering with EMC drive error flashing. When this happened, I was at a complete stop in traffic, so I put it in park, then restarted. Everything seemed to be fine, but I was cautious. The same thing happened again, so I pulled into a parking lot and went inside a store for a few minutes. I got back in the car, started the vehicle, then before pulling out into traffic, the center console reported a flashing error again, so I put it in park and restarted again, put my hazard lights on, then pulled away. I was consciously trying to stay a few car lengths behind vehicles ahead because I was nervous about what was going on and just wanted to keep away from other vehicles. I made it to an intersection where there was a red light with 2 cars ahead of me. I began braking and decelerated to around 5 MPH and within 30 feet of the vehicle in front of me when the vehicle lost power to the brake. I don’t recall if the steering also went out. I hit the bumper of the car in front of me, and her car was pushed into the car in front of her. Fortunately, I did not sustain any injuries. My airbags did not go off. My confidence in this equipment is seriously affected. How will I know this will not happen again? I could have died or taken the lives of other people. I requested that the company MobilityWorks not make any repairs to the vehicle until they explain the origin of the problem. Instead they replaced parts and stated they could not replicate the problem--it took them 6+ months to return the vehicle to me & the headlights do not even work. They refuse to inform me of what the malfunction was but cite neglected vehicle maintenance. I can document consistent vehicle maintenance. I refuse to drive this vehicle as it is clearly compromised. They aren't being transparent and should be required by law to notify disabled individuals including veterans of this risk. These modified vehicles are death traps!
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11552559October 30, 2023
SEATS
Driver's seat headrest suddenly deployed while driving. I contacted Dodge they haven't replied yet. From what I'm reading there are numerous vehicles with same issue. I was very startled, distracted from surprise and have a sore neck.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11549154October 10, 2023
ENGINE
Symptoms and Unknown: There are numerous reports of the oil filter housing that is prone to cracking which causes the engines in 3.6 Pentastar V6 engines to leak oil. This engine issue affects the 2011 and newer Grand Caravans with the said engine. My sister has had to replace this part twice now (Every other year - She replaced the last one two years ago) in her Grand Caravan SE. The symptoms which leads us to know that this is the problem is the vehicle develops a really bad oil leak and the oil level ends up being a quart low. The same symptoms happened when the first part was replaced prior to the part that needs to be replaced now. My sister was informed that the part she put in last time is not a definite fix as the said part could malfunction and crack again. This is a defect of the design of this engine that needs to be recalled and replaced with the new part free of charge that is also an updated part that is different than older parts that will not break. This is a SAFETY HAZARD as my sister has two small children and they could wind up on the road or interstate broken down. RECALL or TSB (TECHNICAL SERVICE BULLETIN) is needed from Chrysler.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540778August 25, 2023
SEATS
Passenger side front headrest deployed for no reason while vehicle was parked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536671August 5, 2023
SEATS
While driving with my three daughters in the car, the driver side headrest activated and hit me in the back of the head. This was random and no warning was given. As a result the headrest deployed and it cannot be fixed/put back. I currently have a strong headache and am still feeling a little dizzy after the incident.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11535226July 29, 2023
STRUCTURE:BODY
Driving down highway. Rear spoiler flew off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534650July 26, 2023
ENGINE
Like the other hundreds of thousands 3.6 Litre V6 engines with the notorious oil filter housing/oil cooler oil leak, mine just started at 120,000 miles. I'm the only person to ever change the engine oil and oil filter in this vehicle. I have always torqued the oil filter to spec (18 ft. lbs). There should be a recall on this faulty part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan