Dodge Grand Caravan Complaints (2002)

290 consumer complaints on file.

#10704346April 8, 2015
STEERING, VEHICLE SPEED CONTROL, ENGINE
I WAS DRIVING WHEN MY CAR JUST TURN OFF,I TURN BACK ON WHIT NO PROBLEM AND TIME LATER PASSES AGAIN,SOMETIMES TURN OFF 2 OR 3 TIMES A DAY AND SOMETIMES WORK FINE, THE COMPUTER SHOWS NO CODE, AND I CHANGE MANY THING TRYING TO FIX IT, SPARK PLUGS, RELAY FUEL PUMP, SPARK PLUG WIRES, RELAY STARTER. I WENT WHIT THE MECHANIC FOR CHECK THE FUEL PUMP AND IS GOOD. DON'T KNOW WHAT ELSE TO DO. I HOPE YOU CAN HELP ME. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661121November 26, 2014
FUEL/PROPULSION SYSTEM
WE HAVE BEEN SMELLING THE SMELL OF GAS FOR AWHILE, TODAY IT GOT ALOT STRONGER,WE HAD JUST PUT GAS IN THE VAN AND WE THOUGHT MAY SOME HAD GOTTEN SPILLED ON THE OUTSIDE. WHEN WE STOPPED TO WASH IT I LOOKED UNDERNEATH AND SAW A HUGE PUDDLE OF GAS FORMING ON THE GROUND. COME TO FIND OUT THERE HAD BEEN A RECALL IN OCTOBER 2002. LOOKED ON MY CARFAX AND IT DOESNT LIST THAT AS BEING REPAIRED. WE COULD HAVE BEEN KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658732November 17, 2014
VEHICLE SPEED CONTROL:CRUISE CONTROL, AIR BAGS
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY AND THE CRUISE CONTROL MALFUNCTIONED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 203,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622199August 14, 2014
VISIBILITY:REARVIEW MIRRORS/DEVICES, ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT SMOKE APPEARED FROM THE SIDE MIRROR POWER SWITCH. THE PANEL MELTED ALTHOUGH NO FLAMES WERE PRESENT. IN ADDITION, THE HORN FAILED TO ACTIVATE WHEN DEPRESSED. THE CONTACT REPLACED THE POWER SWITCH, BUT THE HORN WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 137,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573451March 19, 2014
STEERING
WHENEVER IT RAINS, IN PORTLAND OREGON, THAT IS ALL THE TIME, THE POWER STEERING GOES OUT. YOU CAN HEAR THE BELT SLIPPING AND ALL THE ELECTRICAL WARNINGS GO ON. THIS IS AN ACCIDENT WAITING TO HAPPEN. DUE TO THE DANGERS OF THIS PROBLEM, WE WILL NOT DRIVE THIS VEHICLE WHEN IT IS OR HAS BEEN RAINING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490274December 27, 2012
AIR BAGS
ON 12/24/1, ON A SMOOTH ROAD, A WARNING BELL SOUNDED AND THE AIRBAG WARNING LIGHT CAME ON. THE WARNING LIGHT STAYED ON FOR THE NEXT COUPLE OF HOURS. THEN, THE LIGHT WENT OFF AND STAYED OFF. THE NEXT TIME THE VEHICLE WAS DRIVEN, THE SAME THING HAPPENED, ONLY THIS TIME THE AIRBAG WARNING LIGHT CAME ON AND OFF INTERMITTENTLY WITH NO RELATION TO SPEED, TURNING, BREAKING, BUMPY ROAD, ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487804December 10, 2012
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
AIR BAG LIGHT STAYS ON, WHEN I USE TURN SIGNAL TO TURN LEFT THE RIGHT ONE COMES ON AND VICE VERSA, ONE HEAD LIGHT WILL COME ON AND AFTER A WHILE THE OTHER ONE WILL TURN ITSELF ON, WENT OUT ONE NIGHT TO EAT AND WHEN ENTERING THE VAN WITH THE AUTOMATIC UNLOCK KEY THE SECURITY ALARM WENT OFF NOTHING WORKED WHAT WE DID SO WE HAD TO UNHOOK THE BATTERY FOR 20 MINS. I WAS TOLD THAT WEIRD THINGS HAPPEN WHEN THE CLOCK SPRING GOES BAD. I WAS TOLD THAT ALL 2002 DODGE GRAND CARAVAN'S HAD RECALLS ON THE CLOCK SPRING AND WHEN I CALLED THE DODGE DEALER CLOSE TO ME I WAS TOLD MY VIN WASN'T IN THE SYSTEM AND THEY REFUSED TO REPAIR THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485420November 21, 2012
ENGINE
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING ASSIST, FOLLOWED BY THE ILLUMINATION OF THE BATTERY WARNING INDICATOR. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. THE FAILURE OCCURRED WHENEVER THE CONTACT DROVE OVER A PUDDLE OF WATER DURING RAINY WEATHER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE SERPENTINE BELT DETACHED FROM THE ALTERNATOR AND THE COOLING SYSTEM FAN. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473932September 5, 2012
STRUCTURE:BODY, SUSPENSION
VEHICLE IS RUSTING UNDER THE PAINT AS WELL AS RUSTING QUITE QUICKLY ON THE LEAF SPRING MOUNTS AS WELL AS MOST METAL PARTS UNDER THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461783June 14, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT NOTICED THAT THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC DETECTED A LEAK IN THE FUEL SYSTEM. THE MECHANIC STATED THE FUEL TANK WAS COLLAPSING AND EXPANDING. THE MECHANIC REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THERE WAS A MANUFACTURER'S RECALL IN EFFECT, BUT THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT ALSO NOTICED THE SPEEDOMETER WAS NOT PROVIDING A READING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451654March 14, 2012
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE, SUSPENSION
DODGE GRAND CARAVAN JUST WENT UP IN FLAMES WHILE DRIVING WITHIN MAYBE 5 MINUTES FIRE FIGHTERS CONTROL THE SITUATION BUT THE MOTOR ,BATTERY, EVERYTHING IN FRONT INSIDE HOOD JUST MELTED I REALLY NEED HELP I HAD JUST FINISHED PAYING IT WHEN THIS HAPPENED. I ATTRIBUTE THIS TO THE FAULTY ELECTRICAL RECALLS IT HAS AS WELL AS THE FUEL. HELP. AT LEAST I WANT A REPLACEMENT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10446975February 7, 2012
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, POWER TRAIN
OUR 2002 DODGE GRAND CARAVAN WITH A 3.8 AWD BEGAN CUTTING OUT ON ACCELERATION AND AT INTERSECTIONS RECENTLY. CURRENTLY IT WILL DIE 3 OR 4 TIMES IN A HALF A MILE WHEN IT IS COLD. THIS CONDITION HAS NEARLY CAUSED AN ACCIDENT ON MULTIPLE OCCASIONS AS THE CAR WILL STOP IN THE MIDDLE OF AN INTERSECTION WITH OUT WARNING. NO CEL IS PRESENT ALL MAINTENANCE IS UP TO SCHEDULE. FUEL FILTER,SPARK PLUGS, WIRES,AIR FILTER,CLEANED THROTTLE BODY. DEALER HAS NO IDEA WHAT IT CAN BE. THIS IS NOT A SAFE CAR AND SHOULD BE RECALLED DUE TO THIS DANGEROUS FLAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442018January 1, 2012
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING, STEERING, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I ENTERED COOLING SYSTEM PROBLEMS, ABS BRAKING, STEERING, WINDOW MOTORS AND ENTIRE RUSTING UNDER CARRAIGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438654December 5, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HEADLIGHTS MALFUNCTIONED WHILE DRIVING 25 MPH AND ONLY THE PASSENGER SIDE HEADLIGHT WAS OPERABLE. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR MECHANIC FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 89,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430046October 13, 2011
EXTERIOR LIGHTING
WHEN THE LOW BEAMS ARE ON ONE HEADLIGHT IS OUT AND WHEN THE HIGH BEAMS ARE ON THE OTHER HEADLIGHT IS OUT. I HAD IT FIXED TWICE BY TWO DIFFERENT SHOPS UNTIL I FOUND THAT THE PROBLEM IS THE FRONT COMPUTER MODULE. THE FIX IS A NEW FRONT MODULE WHICH IS AROUND $550.00 (PART IS 450/LABOR 100). MY COMPLAINT IS THAT IT IS A SAFETY ISSUE AND VERY EXPENSIVE TO FIX, ALSO IT TOOK QUITE SOME TIME TO FIGURE OUT EXACTLY WHAT NEEDED TO BE FIXED, DURING THAT TIME I DIDN'T FEEL SAFE IN THE VEHICLE DRIVING AT NIGHT. I BELIEVE THERE SHOULD BE A RECALL ON THIS MODULE AS I HAVE SEEN MANY OTHER PEOPLE WHO HAVE HAD THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423193September 3, 2011
STRUCTURE:BODY:DOOR
VAN WAS SITTING IN THE DRIVEWAY WHEN I TRIED TO OPEN THE PASSENGER SIDE SLIDING DOOR. DOOR WILL NOT UNLOCK BY PULLING UP ON THE ACTUAL LOCK OR VIA THE POWER DOOR SWITCH. IT'S NOT A POWER SLIDING DOOR. THOUGHT THIS WAS AN ISOLATED INCIDENT WHEN I LOOKED ONLINE AND SAW MANY, MANY OTHER FOLKS HAVE THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420064August 18, 2011
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
I HAVE A 2002 DODGE GRAND CARAVAN ON ABOUT 8/11 THE CHECK ENGINE LIGHT CAM ON AND SMOKE AND RAW FUEL WERE COMING OUT OF THE EXHAUST. I IMMEDIATELY SHUT DOWN AND BEGAN TO DIAGNOSE THE PROBLEM. I FOUND THE WIRING HARNESS ON THE INJECTOR FUEL RAIL TO BE FAULTY. THE HARNESS IS ROUTED AROUND THE IGNITION COIL DIRECTLY OVER THE EXHAUST PIPE. THE INSULATION HAD BROKE DOWN OVER TIME FROM HEAT AND BARE WIRES WERE TOUCHING EACH OTHER. THE RESULT IS A POTENTIAL FIRE HAZARD. THE END RESULT WAS ALSO A RUINED PCM. THE INJECTOR WIRING HARNESS HAS NO ADDITIONAL HEAT SHIELDING ON IT, BUT WHERE IT PLUGS INTO THE MAIN WIRING HARNESS THE MAIN WIRING HARNESS HAS HEAT SHIELDING MATERIAL. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403970June 1, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM, STEERING:COLUMN, EXTERIOR LIGHTING, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING, LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THE DOORS COULD NOT BE OPENED AUTOMATICALLY OR MANUALLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT THE DOORS HAD TO BE TAKEN APART IN ORDER TO LOCATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILES WERE 77,000. UPDATED 07/27/11*LJ THE CONSUMER STATED THE RADIATOR COOLING FAN BROKE, THE STEERING WHEEL COLUMN CAME OFF WHILE DRIVING AND WAS INCORRECTLY FIXED AT THE DEALER. THE ELECTRIC TAIL GATE DOESN'T WORK. ONE OF THE TAIL LIGHTS CAME OFF WHILE THE VEHICLE WAS IN MOTION ON THE INTERSTATE, THE HEADLIGHTS HAD TO BE REPLACED THE LEFT ND RIGHT WINDOW REGULATORS BROKE, THE FUEL PUMP BROKE OFF AND THE ABS SENSOR WAS FAULTY AND HAD TO BE REPLACED. UPDATED 08/01/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395502April 11, 2011
EXTERIOR LIGHTING
MY VAN IS A 2002 AND IT HAS THE DRIVERS SIDE LIGHT OUT WHILE THE PASSENGER STAYS ON. WHEN I PULL THE HIGH BEAM SWITCH THE PASSENGER SIDE GOES OUT AND THE DRIVERS SIDE COMES ON. MY BAD LIGHT CHANGES SIDES AS I CLICK THE DIMMER SWITCH. I HAVE REPLACED THE DIMMER SWITCH, AND BOTH HEADLIGHTS AND THAT DID NOT FIX THE ISSUE. IF YOU HOLD IN THE DIMMER SWITCH WHEN THE LIGHTS ARE ON BRIGHT, BOTH THE BRIGHT LIGHT ON ONE SIDE AND THE DIM LIGHT ON THE OTHER SIDE ARE ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372490December 27, 2010
AIR BAGS:FRONTAL, AIR BAGS, SEAT BELTS
ON 12/25/2010 MY FAMILY AND I WAS DRIVING IN OUR 2002 DODGE GRAND CARAVAN SPORT, VIN # [XXX]. WE SLIDE ON ICE AND SNOW GOING DOWN A HILL AND AT ABOUT 35-40 MPH WE SMASHED INTO A TREE HEAD ON. BOTH AIRBAGS FAILED TO DEPLOY AND BOTH FRONT SEAT BELTS DID NOT LOCK. LUCKY NO BIG INJURIES. THE WHOLE FRONT END, METAL BAR, RADIATOR, HOOD AND FRAME WERE ALL DAMAGED. IF THE TREE WOULD HAVE BEEN ANY LARGER, WE WOULD HAVE HAD SERIOUS INJURIES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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