Dodge Grand Caravan Complaints (1993)

289 consumer complaints on file.

#10192126May 31, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MY ABS SYSTEM FAILS INTERMITTENTLY, LEAVING ME WITH NO POWER BRAKES. IT WORKS FINE 98% OF THE TIME, BUT FAILS WITHOUT WARNING. IT HAS DONE THIS NUMEROUS TIMES. THE DEALER HAS ADVISED ME TO BRING IT IN 'WHEN IT IS NOT WORKING. MY REGULAR MECHANIC HAS PINPOINTED THE PROBLEM, BUT THE DEALERSHIP WILL NOT ACCEPT HIS EVALUATION. IT APPEARS THAT THE PUMP FAILS TO TURN ON WHEN SIGNALED TO DO SO, AND TAPPING ON THE PUMP SEEMS TO GET IT TO WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171413October 20, 2006
SERVICE BRAKES, HYDRAULIC
VEHICLE IS BEING REPAIRED FOR RECALLED FAILED BRAKE PUMP. THE VEHICLE HAS BEEN INOPERABLE FOR 6 MONTHS NOW, WHILE THIS PART IS ON BACKORDER. I BELIEVE I HAVE BEEN PATIENT IN THIS MATTER CONCERNING THIS ITEM. THE PARTICULAR PART IS COVERED BY A LIFETIME WARRANTY AND WAS REPLACED BY THE PREVIOUS OWNER ALSO. I THINK WITH THIS AMOUNT OF TIME, DODGE SHOULD PROVIDE SOME KIND OF REPLACEMENT VEHICLE UNTIL MY VEHICLE IS FIXED. I HAVE CONTACTED DODGE VIA EMAIL CONCERNING THE MATTER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168912September 21, 2006
SERVICE BRAKES, HYDRAULIC
POWER BREAKS FAILED AND ALMOST CAUSE AN ACCIDENT BECAUSE THE PETAL WENT ROCK HARD AND WOULD NOT STOP THE VAN SAFELY. I TOOK IT TO THE DEALER, THEY CHARGED ME $600. AND IT FAILED AGAIN WITH THE SAME RESULTS, I PARKED THE VAN AND HAVEN'T DRIVEN IT SINCE AS IT IS UNSAFE TO DRIVE. THIS NEEDS TO BE REPAIRED, I CAN'T DRIVE THE VAN AND I CAN'T SELL IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166860August 29, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SEAT BELTS, AIR BAGS, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
DT*: THE CONTACT STATED WHILE DRIVING 5 MPH IN REVERSE, THE BRAKE PEDAL BECAME EXCEEDINGLY DIFFICULT TO DEPRESS, AND EXCESSIVE FORCE WAS REQUIRED TO STOP THE VEHICLE. A SERVICE DEALER AS WELL AS A PRIVATE REPAIR SHOP HAD INSPECTED THE VEHICLE ON SEVERAL OCCASIONS. THE PROBLEM WAS DETERMINED TO BE DUE TO THE ABS FAILING. THE SERVICE DEALER DETERMINED THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THERE WAS A NHTSA RECALL # 96V099000 WHICH PERTAINED TO THE ANTILOCK SERVICE BRAKES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 9/20/2006 - THE SEAT BELTS, AIR BAG AND WINDSHIELD WIPERS MALFUNCTIONED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167978August 23, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER COMPLAINT CONCERNING THE DIAGNOSTIC SERVICE ON THE ABS SYSTEM IN 1993 DODGE GRAND CARAVAN . *TS ***NAR*** THE CONSUMER'S VEHICLE SAT FOR AN ENTIRE WEEK WITHOUT BEING DIAGNOSED BEFORE BEING TOLD THAT THEY WOULD NOT BE ABLE TO DIAGNOSE THE VEHICLE. THE DEALER TOLD THE CONSUMER TO TAKE IT TO ANOTHER DEALER. NO EXPLANATION WAS GIVEN. THE MANUFACTURER WAS CONTACTED BUT THE PROVIDED LITTLE ASSISTANCE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161141June 30, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
2004 THE PUMP AND MOTOR ASSEMBLY WERE REPLACED AND THE PISTON. APPARENTLY THERE WAS A BRAKE LINE AND VALVE ASSEMBLY AND THAT HAD TO BE REPLACED THAT WERE NOT COVERED UNDER THE ABS RECALL AND I PAID $196.18. 3/23/06 THE BRAKES FAILED ON THIS VEHICLE AND IT WAS TOWED IN. MECHANIC SAID, "ABS SYSTEM FAILURE - ABS UNIT NEEDS TO BE REPLACED." TOWED TO THE DEALERSHIP. DEALER DID NOT LOG THE CAR INTO THE SYSTEM FOR 3 DAYS. THE VAN WAS OUT OF SERVICE 9 DAYS. THE ACTUATOR PISTON AND PUMP/MOTOR ASSEMBLY WERE REPLACED. CHRYSLER AGREED TO PAY FOR 3 DAYS OF THE RENTAL CAR SINCE THAT WAS ALL THE CAR WAS LOGGED IN AT THE DEALER. ON 6/27/06 THE BRAKE AND ABS LIGHTS CAME ON TOOK VAN BACK TO THE DEALER. 6/29/06 I WAS CALLED BY THE SERVICE MANAGER AND TOLD THAT THERE WAS A BENDIX SYSTEM FAILURE THAT WAS COVERED BY THE RECALL AND LIFETIME PARTS WARRANTY. THE PART WAS ORDERED BUT WOULD NOT BE AVAILABLE UNTIL 7/28/06. IT WAS SUGGESTED I CALL CHRYSLER AND LET THEM KNOW SINCE I AM AGAIN IN A RENTAL CAR. ON 6/30/06 I CALLED CHRYSLER AND WAS ON THE PHONE ABOUT 45 MINUTES. I TALKED WITH JACK WHO TOOK INFORMATION, SAID HE WOULD CONTACT THE DEALERSHIP ABOUT THE DELAY IN GETTING THE PART AND CHECK FOR THE AVAILABILITY OF A LOANER CAR AND THEN CAME BACK ON AND SAID HE WAS PUTTING ME THROUGH TO A REPRESENTATIVE WHO WOULD AUTHORIZE MY RENTAL. I WAS TRANSFERRED TO JASON. HE REVIEWED MY REQUEST AND THEN SAID NO RENTAL ASSISTANCE WOULD BE AUTHORIZED BECAUSE 1) THE DEALER LIED AND THE PART IS NOT COVERED BY THE RECALL AND, 2) THE CAR IS 13 YEARS OLD AND HAS 150,000 MILES ON IT. I ASKED IF DODGE PRODUCTS WERE ONLY TO LAST 150,000 MILES AND HE RUDELY TOLD ME THAT ALL HE COULD SUGGEST WAS THAT I CALL THE DEALERSHIP AND HIS DECISION WAS FINAL. I CALLED THE SERVICE MANAGER BACK AND TOLD HIM ABOUT MY CONVERSATION AND THE ACCUSATIONS OF THE CUSTOMER SERVICE REPRESENTATIVE AND HE ASSURED ME THE BENDIX SYSTEM PART WAS COVERED UNDER THE LIFETIME WARRANTY. HE SAID HE WOULD CHECK INTO IT AND CALL ME BACK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158348May 26, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED THE ABS SYSTEM MALFUNCTIONED. THE BRAKE PEDAL FELT HARD AND THERE IS AN EXTENDED STOPPING DISTANCE AT ANY SPEED. THE PROBLEM IS ONLY INTERMITTENT AT THIS TIME. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THE ACCUMULATOR, AND MULTI PRESSURE SWITCH ON THE ABS NEEDED TO BE REPLACED. THERE IS RECALL #96V099000, CONCERNING THE ANTI-LOCK BRAKES. THE VIN WAS INCLUDED IN THE RECALL; HOWEVER THE PART WAS NOT REPLACED BECAUSE IT HAD NOT FAILED. THE CONTACT IS CONCERNED THE OTHER PARTS SHOULD HAVE BEEN INCLUDED IN THE INITIAL RECALL. THE CONTACT IS ALSO AWARE OF SEVERAL INDIVIDUALS WHO ARE HAVING THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147861January 16, 2006
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
I PURCHASED A 93 DODGE GRAND CARAVAN IN 8/05. ON 8/29 I HAD TO EVACUATE KATRINA (BILOXI,MS) TO NC. I PARKED THE VAN AND WENT TO WORK ON NORWEIGAN CRUISELINE IN HAWAII. I RETURNED TO NC LAST WEEK. UPON STARTING THE VAN TODAY, GASOLINE WAS LEAKING OUT ONTO THE MANIFOLD FROM THE FUEL RAIL O RING. I CALLED DODGE ABOUT A RECALL AND WAS TOLD IF IT WAS A 1996 THEY WOULD FIX IT, BUT EVEN WITH THE THREAT OF A ENGINE FIRE IF DRIVEN, THEY WOULDNT HELP ME. I AM WAITING (LIKE MANY OTHERS) FOR FEMA $ AND NOW HAVE NO VEHICLE TO DRIVE. I FEEL THIS IS A MANUFACTURER PROBLEM, THEREFORE WHY I AM SUBMITTING A COMPLAINT. DO I HAVE ANY RIGHTS OVER THIS????? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140374October 20, 2005
SERVICE BRAKES, HYDRAULIC:POWER ASSIST, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT STATED THERE WAS A RECALL ON THIS VEHICLE TWO YEARS AGO. HE TOOK VEHICLE TO THE DEALERSHIP TO HAVE RECALL REPAIR WORK PERFORMED. CURRENTLY, THE VEHICLE IS DOING THE SAME THING THAT IT WAS DOING TWO YEARS AGO BEFORE HE TOOK IT IN FOR RECALL REPAIRS. THE CONTACT'S WIFE COULD BARELY GET THE VEHICLE TO STOP. IT HAD NO BRAKE POWER ASSIST, THE PEDAL WAS ROCK HARD. THE ABS AND THE BRAKE LIGHTS COME ON AND STAYED ON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140248October 19, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: CONTACT'S SON FOUND OUT ABOUT A RECALL ON THE BRAKE SYSTEM. THE BRAKES FAILED AND THE VEHICLE WAS NOT BEING USED AT THIS TIME. THE DEALER TOLD THE CONTACT THAT THE PART WAS ON BACK ORDER. THEY HAVE NO RELEASE DATE FOR THE PART. THE PART IS THE BRAKE HYDRAULIC ASSEMBLY. SHE HAS BEEN WAITING FOR TWO MONTHS FOR THE PART. MANUFACTURER SAID TO CHECK WITH OTHER DEALERSHIPS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139945October 7, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER HAD BRAKE PROBLEMS, BRAKES WERE REPLACED FOR A RECALL. CONSUMER LATER HAD TO REPLACE VALVES DUE TO RUST. *TS THE CONSUMER STATED THE RECALL KIT THAT WAS USED DID NOT CORRECT THE PROBLEM WITH THE BRAKES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133178August 17, 2005
SEAT BELTS:FRONT:RETRACTOR
FRONT DRIVERS SIDE SEAT BELT RETRACTOR IS FROZEN AND SEAT BELT CANNOT BE WORN. MADE REPEATED ATTEMPTS AT GETTING THE BELT TO LOOSEN UP AND ALL ATTEMPTS FAILED. DEALER TELLS ME THE REPAIR WILL COST $328 TO REPLACE THE ASSEMBLY. I AM CURRENTLY DRIVING THE VEHICLE ILLEGALLY AND I'M LAUGHABLY SURPRISED THAT THE NHTSA, GIVEN THAT THERE ARE 13 COMPLAINTS FOR THIS SAME COMPONENT ISSUE ALREADY FOR THIS MODEL YEAR ALONE, HAS NOT ISSUED A SAFETY RECALL. ARE SEAT BELTS NO LONGER A SAFETY COMPONENT OR CONCERN FOR THE AGENCY THAT FIRST MANDATED THEIR USE? CHRYSLER WILL NOT COVER THIS REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126557June 24, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I HAVE A 1993 DODGE GRAND CARAVAN WITH A FAILED ABS SYSTEM. THEY SAID THE HYDRALIC CYL. ASSEMBLY AND ACCUMULATOR WERE BAD. CAMPAIGN # 96V099000 .MY DODGE DEALER SAYS THE PARTS ARE NO LONGER AVAILABLE , YET WANTS TO REPLACE THE ABS PUMP AND CHARGE ME $400+. IT SEEMS THEY DO NOT INTEND TO REPLACE THE IN WARRANTY (UNAVAILABLE PARTS) WITH ANYTHING. THIS IS NOT TO MAY SATISFACTION! THE ABS SYSTEM FAILED TWO YEARS AGO, BUT APPARENTLY HAS NOT HELDUP TO THE 100,000 MILE WARRANTY. MILES ARE STILL UNDER 100,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126003June 21, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
FAULTY TRANSMISSION, TRANS FAILS TO SHIFT AND FAILS TO GO INTO GEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117226April 1, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ABS CHECK LIGHT REMAINSEDON AND CAUSED THE ANTI-LOCK BRAKES NOT TO OPERATE PROPERLY, WHICH PREVENTED VEHICLE FROM STOPPING CORRECTLY. CONSUMER CONTACTED THE MANUFACTURER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114140March 15, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
RE: 1993 DODGE GRAND CARAVAN. YELLOW ABS AND RED BRAKE WARNING LIGHTS CAME ON ACCOMPANIED BY SUDDEN LOSS OF POWER BRAKE ASSIST. I MANAGED TO AVOID SEVERAL POTENTIAL ACCIDENTS BY INCREASING FOLLOWING DISTANCE AND BRAKING EARLY. I TOOK THE VAN TO DOWNS GARAGE, MY CUSTOMARY REPAIR PLACE. GILBERT DOWNS, OWNER, DIAGNOSED ABS PUMP FAILURE, AND CONTACTED ABERNETHY CHRYSLER'S SERVICE DEPARTMENT FOR WARRANTY WORK APPOINTMENT. ABERNETHY REFUSED TO ACCEPT THE VEHICLE, GIVING TWO DIFFERING ACCOUNTS CONCERNING THE RECALL/WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112757March 9, 2005
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
THIS COMPLAINT IS IN REFERENCE TO NHTSA RECALL, CAMPAAIGN ID NUMBER: 99V213000. ON 2/12/05, THE LIFTGATE BOLTS ON MY 1993 DODGE GRAND CARAVAN FAILED SUDDENLY. THE DODGE DEALER WOULD NOT HONOR THE RECALL AND REPAIR THE PROBLEM. INSTEAD, I WAS CHARGED $201.18 FOR THE REPAIR. I THINK THAT THE DAIMERCHRYSLER CORPORATION SHOULD HONOR THEIR RESPONSIBILITY TO REPAIR THE PROBLEM AS STIPULATED IN THE RECALL NOTICE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106454January 17, 2005
ENGINE AND ENGINE COOLING
WHILE DRIVING THROUGH STANDING WATER, SERPENTINE BELT COMES OFF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103547December 10, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. . WHEN THEY WERE APPLIED, THE VEHICLE SLOWLY HESITATED TO STOP. CONSUMER TOOK VEHICLE TO GET IT SERVICED APPROXIMATELY THREE MONTHS AGO FOR THIS PROBLEM. CURRENTLY THIS SAME PROBLEM RECURRED. ONE HAD TO VERY FIRMLY APPLY PRESSURE TO THE BRAKES IN ORDER FOR THE VEHICLE TO STOP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098582November 10, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP
ABS SYSTEM FAILURE - DEALER REFUSES TO FIX PROBLEM. THERE IS A RECALL FOR THIS PROBLEM DATED APR 19 1996 - NHTSA CAMPAING # 96V09900 - OVER 320,000 VEHICLES AFFECTED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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