Dodge Grand Caravan Complaints (2012)

584 consumer complaints on file.

#10882761July 5, 2016
ELECTRICAL SYSTEM
BOUGHT THIS VAN USED IN JANUARY 2016. WE HAD IT TOWED TO THE SHOP WITHIN A WEEK OF PURCHASING. THE DASH LIGHTS AND HEADLIGHTS WERE FLICKERING WHILE DRIVING. WHEN BRAKING THE INSTRUMENT PANEL, RADIO/NAVIGATION SYSTEM AND DVD PLAYER WOULD SHUT DOWN AND RESTART ITSELF. THEY EVENTUALLY SAID THERE WAS A SHORT IN THE TRANSMISSION CAUSING THE VEHICLE TO BECOME STUCK IN 4TH GEAR. IT WAS FINE FOR A MONTH OR SO, BUT STARTED DOING THE SAME THINGS AGAIN. THIS TIME THE ALTERNATOR WAS REPLACED. AGAIN IT WAS FINE FOR A SHORT TIME. WE LET THE PROBLEM CONTINUE WITHOUT TAKING IT TO THE SHOP UNTIL IT STARTED DYING. AT FIRST IT WAS ONLY DYING WHEN STOPPED AT A TRAFFIC LIGHT OR STOP SIGN. ONCE I WAS NOT ABLE TO IMMEDIATELY RESTART. THEN IT STARTED DYING WHILE DRIVING DOWN THE ROAD. BOTH TIMES WERE INSTANCES OF DECELERATION. THE DEALERSHIP SAID IT WAS RECORDING EVENTS OF LOW VOLTAGE. AFTER HAVING IT FOR A WEEK, THEY TOLD US THERE WAS A MALFUNCTION WITHIN THE NEW ALTERNATOR AND PUT A NEW ONE IN. THE DAY AFTER WE PICKED IT UP IT STARTED SHUTTING THE ELECTRONICS DOWN AGAIN. CLEARLY THE ALTERNATOR DID NOT SOLVE THE PROBLEM. WE ALSO HAD THE ALTERNATOR TESTED ON OUR OWN THE FIRST TIME THIS HAPPENED IN JANUARY AS WE THOUGHT THAT COULD BE THE PROBLEM AND THE ALTERNATOR TESTED FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882205July 1, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHILE ATTEMPTING TO TURN LEFT ONTO TWO LANE HIGHWAY, VAN SURGED, ALL DASHBOARD LIGHTS CAME ON AND THEN HAD ALMOST NO ACCELERATION. HAD TO MANEUVER INTO CENTER TURNING LANE AND THEN WAS ABLE TO GET VAN INTO PARKING LOT OF STORE. ENGINE WAS REVVING BUT VAN WOULD NOT GO ABOVE 10MPH. VAN WAS TOWED TO LOCAL DEALERSHIP TONIGHT. THIS IS THE THIRD TIME THIS HAS HAPPENED SINCE LATE DECEMBER OF 2015. MAIN COMPUTER (TIPM) HAS BEEN REPLACED TWICE ALREADY BY DEALERSHIP. DODGE DID HELP COVER PART OF REPAIR COST FIRST TIME, NEVER HEARD BACK FROM THEM WHEN IT HAPPENED AGAIN IN THE END OF FEBRUARY AND JUST FILED THIRD CLAIM / COMPLAINT TONIGHT. JUST WONDERING IF THEY ARE WAITING FOR SOMEONE IN MY FAMILY TO BE SERIOUSLY INJURED OR KILLED WHEN THE VEHICLE DOES THIS BEFORE ACKNOWLEDGING THAT THERE IS AN INHERENT ISSUE WITH THIS VAN OR THE PARTS THEY ARE REPAIRING IT WITH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881536June 29, 2016
ELECTRICAL SYSTEM
WE OWN A 2012 DODGE GRAND CARAVAN, WE HAVE BEEN HAVING ISSUES WITH THE VEHICLE NOT STARTING WHEN YOU TURN THE KEY, ALL THE GAUGE LIGHTS WILL COME ON BUT IT WILL NOT ENGAGE THE STARTING SYSTEM UNTIL YOU WIGGLE THE KEY AROUND WHILE IN THE START POSITION. RECENTLY THE VEHICLE STALLED WHILE DRIVING AROUND A CORNER, IT WAS JUST LIKE TURNING OFF THE KEY, THE STEERING LOCKED LUCKILY IT WAS AT A LOW SPEED AND THERE WAS NO ONCOMING TRAFFIC, THE VAN COASTED INTO THE ON COMING LANE. AFTER TURN THE KEY OFF AND PUTTING THE VAN BACK INTO PARK IT STARTED AGAIN, WE DID NOT CHANCE DRIVING THE VEHICLE ANY WHERE BUT TO THE DEALERSHIP, THEY SAID IT WAS THE WIN MODULE AND IT NEEDS TO BE REPLACED. AFTER DOING SOME RESEARCH IT IS SIMILAR TO THE ISSUES THAT THE 08 - 10 DODGE GRAND CARAVANS ARE RECALLED FOR. THE NEWER MODELS OF THERE VEHICLES NEED TO HAVE THE WIN SYSTEMS INVESTIGATED AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881275June 28, 2016
SERVICE BRAKES
RUBBING NOISE IS COMING FROM BREAKS WHEN VEHICLE IS IN MOTION. IT STARTED WITH REAR BREAKS. WAS TOLD BREAKS ARE GETTING STUCK BY THE DEALER. REAR BREAKS WERE REPLACED AND PROBLEM WENT AWAY. FEW MONTHS LATER FRONT BRAKES STARTED MAKING SIMILAR NOISE. AGAIN TOLD BREAKS ARE GETTING STUCK. REPLACE THE BREAKS. NOISE CAME BACK WITH IN A 3 WEEK. SO FAR THEY REPAIRED THE FRONT BREAKS 4 TIMES IN THE LAST 4 MONTHS. AFTER EVERY REPAIR, NOISE GOES AWAY FOR FEW WEEKS AND COMES BACK AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876208June 23, 2016
UNKNOWN OR OTHER
MY VEHICLE RANDOMLY STALLS WHILE I AM DRIVING. IT HAPPENS AT VARYING TIMES OF THE DAY, VARYING SPEEDS, SOMETIMES SEVERAL TIMES A WEEK, OTHER TIMES IT IS FINE FOR A MONTH. I HAVE HAD IT TO THE DEALERSHIP SEVERAL TIMES AND THEY CANNOT FIND ANYTHING WRONG WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875897June 22, 2016
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND RESTARTED PROPERLY AFTER THE CONTACT STARTED THE IGNITION. THE FAILURE ONLY OCCURRED WHEN THE VEHICLE WAS STARTED FOR THE FIRST TIME DURING THE DAY. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874538June 16, 2016
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING THE VEHICLE, THE DOOR PANEL STARTED MELTING AND SMOKE FILLED THE VEHICLE. THE VEHICLE WAS PULLED OVER, TURNED OFF, AND THE FUSE WAS DISCONNECTED. THE SMOKE DISSIPATED AND THERE WERE NO FLAMES. THE CONTACT RESEARCHED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTERIOR OF THE DRIVER DOOR WAS SEVERELY DAMAGED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WERE NO INJURIES THAT REQUIRED MEDICAL ATTENTION. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10872706June 6, 2016
ENGINE
BOUGHT CAR WITH AN EXTENDED WARRANTEE. CHECK ENGINE LIGHT CAME ON AND CODES SHOW THAT MIS-FIRES WERE HAPPEN IN RIGHT SIDE OF ENGINE. AFTER ENGINE WAS INSPECTED DEBRIS WAS FOUND IN THE ENGINE AND MECHANIC THOUGHT IT NECESSARY TO REPLACE THE ENGINE. LOOKED UP RECALLS AND THE PENNSTAR WAS BEING RECALLED FOR CYLINDER PROBLEMS ON THE RIGHT SIDE OF ENGINE. THE ENGINE ONLY HAS LESS THAN 130000 MILES ON IT AND NOW I AM SADDLED WITH PAYING IT OFF AND PUTTING IN A 6000 ENGINE, .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865878May 19, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864616May 12, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AND OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,196.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861266April 25, 2016
ELECTRICAL SYSTEM
I HAVE OWNED THIS VAN SINCE 05/24/2012. AT 30,922 MILES AND DATE OF 01/06/2014 THE POSITIVE BATTERY CABLE CORRODED THROUGH AND THE VAN DIED WHILE DRIVING. THE DEALER REPLACED THE ENTIRE CABLE UNDER FACTORY WARRANTY. ON 04/24/2016 & 62,036 MILES THE POSITIVE BATTERY CABLE CORRODED THROUGH AGAIN AND THE VAN DIED WHILE DRIVING IT. IT SEEMS THAT THIS IS GOING TO HAPPEN EVERY 2 YEARS. EVENTUALLY IT'S GOING TO HAPPEN IN HEAVY TRAFFIC AND SOMEONE WILL GET RUN OVER BY FAST RUSH HOUR TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860296April 19, 2016
POWER TRAIN
OVER THE PAST 5 MONTHS, VEHICLE DISENGAGING FROM PARK AND INTO DRIVE IS CLUNKY. RECENTLY ON A HIGHWAY (VEHICLE IN MOTION WITH CHILDREN IN THE CAR), TRANSMISSION WOULD NOT SHIFT OUT OF 2ND/3RD. VEHICLE WAS PARKED THE REST OF THE DAY. NEXT MORNING IT SEEMED TO DRIVE FINE. LATER SAME DAY SHIFTING ISSUE RETURNED. TOOK IT TO A TRANSMISSION SPECIALIST FOR DIAGNOSTIC. TOOK IT TO THE DEALER. VEHICLE IS JUST OVER 100K MILES (NO LONGER UNDER WARRANTY). THE SOLENOID PACK WAS REPLACED. VEHICLE WAS PURCHASED NEW WITH 14 MILES. PCM WAS RECALLED AT 24K. LEFT SIDE CYLINDER HEAD REPLACED AT 33K.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854682April 10, 2016
ELECTRONIC STABILITY CONTROL (ESC)
AIR BAG WARNING LIGHT TURNS ON RANDOMLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845543March 8, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT ATTEMPTED TO RELEASE THE FRONT DRIVER SIDE POWER WINDOW IN AN UPWARD POSITION; HOWEVER, THE GLASS RELEASED DOWNWARD INSIDE THE DOOR PANEL AND MADE A LOUD POP SOUND. A PLASTIC COVERING WAS PLACED OVER THE WINDOW FRAME FOR PROTECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845611March 8, 2016
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. IN ADDITION, THE VEHICLE HESITATED AND STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LEFT CYLINDER HEAD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840230March 7, 2016
ELECTRICAL SYSTEM, VISIBILITY
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE REAR QUARTER VENT WINDOW SWITCH WAS DISCONNECTED, WHICH MADE THE REAR WINDOWS INOPERABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839684March 3, 2016
ELECTRICAL SYSTEM
HAVE RECEIVED 3 RECALL NOTICES P25. CALLED OUR DEALER 3 TIMES TO HAVE THIS RECALL TAKEN CARE OF IN THE PAST 14MONTHS. THEY CAN'T FIX THIS ISSUE DUE TO PARTS LIMITATION WITH THE MANUFACTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839444March 2, 2016
SERVICE BRAKES
BRAKE PADS, ROTORS & CALIPERS HAVE HAD TO BE REPLACED 3 TIMES. CAR IS NOW AT 57,000 MILES. IF EVEN GENTLY USING THE BRAKES IN STOP & GO TRAFFIC BACKUP ON HIGHWAY, WHEN CAR NEEDS TO ACCELERATE, STEERING WHEEL VIBRATES BADLY AND TROUBLE GETTING CAR UP TO SPEED. OBVIOUS THAT SOMETHING IS STICKING REGARDING THE BRAKES. WHEN FINALLY UP TO SPEED, PROBLEM DISAPPEARS (60MPH). VERY FRIGHTENING & POTENTIAL SERIOUS ACCIDENT PROBLEM. I DRIVE LONG DISTANCES AT NIGHT TO & FROM WORK EVENTS & DON'T NEED TO BE STRANDED ON A DESERTED HIGHWAY SOMEWHERE AT MIDNIGHT. WHY HAS THERE BEEN NO RECALL ON A PROBLEM THAT EVERYONE, INCLUDING THE DODGE MECHANICS, KNOW ABOUT! THIS HAS BECOME AN ONGOING ISSUE, FIRST ON FEB. 14, THEN FEB. 16 AND AGAIN FEB. 26. REAR BRAKE PAD AFTER FEB. 14 WAS TOTALLY BURNED OFF ~ WAS REPLACED & STILL THE ISSUE IS OCCURRING, NOW ON THE FRONT BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839513March 2, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839061February 29, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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