Dodge Grand Caravan Complaints (2014)

359 consumer complaints on file.

#10639248September 26, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633135September 15, 2014
POWER TRAIN
VERY ROUGH SHIFTING AND LONG DELAY TO GET INTO THE PASSING GEAR. DELAY WHEN USING HORN. YOU PRESS ON IT AND 1-2 SECONDS LATER YOU HEAR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627228August 21, 2014
ENGINE
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER STOPPING AT A STOP SIGN, THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND FUNCTIONED NORMALLY. THE PROBLEM RECURRED ON SEVEN OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,972.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621569August 11, 2014
ENGINE, SERVICE BRAKES, STEERING
I WAS DRIVING DOWN THE ROAD AND WITHOUT WARNING, MULTIPLE WARNING LIGHTS APPEARED ON THE DASH/WARNING ALARMS SOUNDED. I IMMEDIATELY LOST BRAKES AND POWER STEERING. THE VEHICLE DID NOTHING WHEN PUSHING ON GAS OR BRAKE. I WAS ABLE TO PULL OFF THE ROAD AND SLOW THE VEHICLE TO A STOP. I TURNED IT OFF AND THEN WAS UNABLE TO START THE VAN. IT WOULD NOT TURN OVER, NOT EVEN TO ROLL UP THE WINDOWS. THE VAN SAT APPROXIMATELY 45 MINUTES WHILE WAITING FOR A TOW. AFTER THAT TIME, I WAS ABLE TO RESTART THE VAN. THE MALFUNCTION INDICATOR LIGHT REMAINED ON AFTER STARTING THE VAN. I WAS ABLE TO SAFELY DRIVE THE VEHICLE 5 MILES TO THE CLOSEST DEALERSHIP WITHOUT THE PROBLEM HAPPENING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619130August 5, 2014
AIR BAGS, ELECTRICAL SYSTEM
THE AIRBAG LIGHT BEGAN GOING ON INTERMITTENTLY, AT MILE 142, ON DAY 3, OF OWNING MY BRAND NEW VEHICLE. I TOOK IT BACK TO THE DEALERSHIP, AND THEY RESET THE COMPUTER. THE SAME NIGHT, THE PROBLEM RECURRED. THE DEALER SET UP ANOTHER APPOINTMENT FOR ME, ON DAY 8 OF OWNERSHIP. THAT NIGHT, THEY CALLED TO ADVISE ME THAT THE TIPM WAS FAULTY, AND THAT THE PART IS ON BACKORDER. THEY HAVE SINCE PUT ME IN A RENTAL CAR, AND I DON'T KNOW WHEN THE PART WILL BE IN. I HAVE NOW LEARNED THAT THERE IS A CLASS ACTION AGAINST CHRYSLER REGARDING THIS EXACT PART. IT CAUSES MANY DANGEROUS SAFETY ISSUES, NOT LIMITED TO AIRBAG ISSUES. I AM EXTREMELY CONCERNED FOR MY FAMILY'S SAFETY, ONCE I GET MY NEW CAR BACK. I AM UNCONVINCED THAT THE NEW TIPM WILL NOT CONTINUE TO BE A DANGER TO US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619133August 5, 2014
AIR BAGS, ELECTRICAL SYSTEM
THE AIRBAG LIGHT BEGAN GOING ON INTERMITTENTLY, AT MILE 142, ON DAY 3, OF OWNING MY BRAND NEW VEHICLE. I TOOK IT BACK TO THE DEALERSHIP, AND THEY RESET THE COMPUTER. THE SAME NIGHT, THE PROBLEM RECURRED. THE DEALER SET UP ANOTHER APPOINTMENT FOR ME, ON DAY 8 OF OWNERSHIP. THAT NIGHT, THEY CALLED TO ADVISE ME THAT THE TIPM WAS FAULTY, AND THAT THE PART IS ON BACKORDER. THEY HAVE SINCE PUT ME IN A RENTAL CAR, AND I DON'T KNOW WHEN THE PART WILL BE IN. I HAVE NOW LEARNED THAT THERE IS A CLASS ACTION AGAINST CHRYSLER REGARDING THIS EXACT PART. IT CAUSES MANY DANGEROUS SAFETY ISSUES, NOT LIMITED TO AIRBAG ISSUES. I AM EXTREMELY CONCERNED FOR MY FAMILY'S SAFETY, ONCE I GET MY NEW CAR BACK. I AM UNCONVINCED THAT THE NEW TIPM WILL NOT CONTINUE TO BE A DANGER TO US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618677August 4, 2014
ENGINE, ELECTRICAL SYSTEM
ENGINE HAS CUT OFF NINE TIMES LEAVING NO POWER BRAKES OR STEERING. VEHICLE HAS ACCELERATED FOUR TIMES. DEALERSHIP CANNOT FIND A PROBLEM. ENGINE IDLES VERY ROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618567August 1, 2014
SEATS
CPSC: I1470304A. 2014 DODGE GRAND CARAVAN. CONSUMER STATED WHILE TRYING TO FOLD DOWN THE REAR SEAT IT CAME SLAMMING DOWN ON HIS HAND. *LN THE CONSUMER STATED HE FOLLOWED THE NUMBERED STRAPS AS INSTRUCTED AND THE LAST STRAP MADE THE SEAT SLAM DOWN ON HIS HAND, WHICH WAS PLACED ON THE TOP OF THE REAR BUMPER AS STABILITY AND LEVERAGE FOR REACHING IN TO PULL THE STRAPS. THE SKIN ON HIS HAND WAS TORN. IT TOOK SEVERAL DOCTOR VISITS AND X-RAYS TO DETERMINE THE BONE WAS NOT BROKEN, BUT THERE WAS A DEEP CONTUSION.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10617571July 30, 2014
ELECTRICAL SYSTEM
WITHOUT ANY WARNING WHILE DRIVING THE VEHICLE CUTS OFF LEAVING THE DRIVER WITHOUT BRAKES AND STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610062July 12, 2014
SEATS
THE SECOND ROW OF SEATING SPRINGS FORWARD AS IF SPRING LOADED IN THIS CASE STRIKING ME IN THE FACE AS I LEANED BACK TO ASSIST A BACK ROW PASSENGER. NORMALLY THE SEAT IS RELEASED AND PUSHED FORWARD. THIS MECHANISM IS RELEASED UNDER SUCH FORCE THAT THERE IS NO TIME TO PROTECT YOURSELF FROM THE FULL FORCE OF THE SEAT. NO WARNING APPEARS ON THE RELEASE MECHANISM. IT IS POORLY DESIGNED AND DANGEROUS. MY NOSE IS STILL SORE FROM THE BLOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608471July 6, 2014
ELECTRICAL SYSTEM
VEHICLE WILL NOT START. GOOD BATTERY ALL ELECTRONIC AND DOORS WORK. NO CODE. CLICK SOUND AT THE IGNITION SWITCH. ENGINE WILL NOT TURN OVER. OWNED VEHICLE 6 DAYS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608279July 5, 2014
ELECTRICAL SYSTEM
RENTED THIS VEHICLE FROM ENTERPRISE RENT A CAR, ORISKANY BLVD, YORKVILLE NY FOR A FAMILY VACATION. DRIVING ALONG RT 81S THROUGH PENNSYLVANIA WHEN ALL OF A SUDDEN IN THE PASSING LANE, THE VEHICLE WENT DEAD. HAD NO INDICATION WENT HAPPENED, MANAGED TO GO ACROSS THE EXTREME BUSY HIGHWAY TO RIGHT SHOULDER OF ROAD, KNOWING THAT THE POWER STEERING AND BRAKES WOULD AT SOME POINT STOP WORKING WITH ENGINE OFF. THIS VAN HAS THE NEW KEY FOB SYSTEM WITH IT BEING IN THE DASHBOARD, ABOVE ONE'S KNEE. WE REALIZED AFTER SEEING ALL THE PANEL LIGHTS LITE UP, THE VAN WAS OFF. THAT IS WHEN MY SON-IN-LAW SAW THE KEY ON THE FLOOR BY MY FEET. I HAD JUST RE-POSITIONED MY RIGHT LEG DUE TO CRAMPS, AND UNBEKNOWNST TO ME, IT MUST OF HIT THE KEY. NO REASON THIS KEY SHOULD OF FALLEN OUT DUE TO THAT! EVERYONE WAS HYSTERICAL WHEN THE VAN WENT DEAD THINKING SOMEONE WOULD HIT US AND WE WOULD DIE. I ASKED ENTERPRISE FOR AN INCIDENT REPORT FORM AND THEY DID NOT HAVE ONE, ONLY ACCIDENT FORMS. I TOLD THE BRANCH MANAGER I WAS REPORTING IT TO YOUR SITE. LICENSE PLATE NUMBER-->[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605493June 24, 2014
STEERING, SERVICE BRAKES, ENGINE
WE WERE DRIVING 55MPH ON ROUTE 100 IN MARYLAND WHEN THE DRIVER'S KNEE BUMPED THE KEY AND THE IGNITION MOVED INTO THE OFF POSITION. THE ENGINE TURNED OFF. THE CAR LOST POWER STEERING AND BRAKES. WE TRIED TO RESTART THE CAR WHILE IT WAS STILL IN MOTION BUT IT DID NOT RESTORE THE POWER BRAKES OR POWER STEERING. WE PULLED OVER AND PUT IT IN PARK AND TURNED OFF THE IGNITION. WE RESTARTED THE VEHICLE SUCCESSFULLY. WE THEN REPRODUCED THE EVENT BY BUMPING THE DRIVER'S KNEE INTO THE KEY AGAIN WHILE PARKED, WITH THE SAME RESULTS. THIS WAS A RENTAL VAN FROM ENTERPRISE RENTAL CAR IN COLUMBIA, MD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604369June 18, 2014
ELECTRICAL SYSTEM
WE RENTED THIS VEHICLE IN MICHIGAN TO TAKE ON A FAMILY VACATION TO FLORIDA. ON THE WAY HOME, SOUTH OF ATLANTA ON I-75 IN FOUR LANES OF TRAFFIC WITH THE VEHICLE SET ON CRUISE CONTROL AT 75 MPH, I NOTICED THAT THE CAR AHEAD OF ME WAS GETTING MORE DISTANCE BETWEEN US, WHEN I LOOKED DOWN AT MY SPEED I REALIZED THAT ALL OF THE GAUGES ON THE DASH WERE AT ZERO OR IN THE OFF POSITION, AT THE SAME TIME I NOTICED NO THROTTLE. CALMLY, I PUT THE HAZARD LIGHTS ON AND MADE MY COST ACROSS THE FOUR LANES OF TRAFFIC TO THE SHOULDER...... WITH WHAT SEEMED TO BE NO POWER STEERING. IT WAS ALARMING TO ME THAT THERE WAS NO TONES OR WARNING LIGHTS ON THE DASH. BEING AWARE OF THE GM IGNITION RECALLS THAT I HAD SEEN ON TV, I LOOKED AT THE IGNITION AND IT WAS IN THE OFF POSITION, TURNED IT AND STARED. BEFORE WE TOOK OFF AGAIN I CHECKED WITH MY LEG TO SEE IF MAYBE IT WAS POSSIBLE THAT MY KNEE HAD BUMPED IT, I AM 6'2 AND I COULDN'T COME CLOSE UNLESS I TOOK MY FOOT OFF THE FLOOR. WE DROVE THE REST OF THE WAY HOME AND NO MORE PROBLEMS. THE ONLY THING I CAN ASSUME IT THAT THE KEY HAD A PRETTY HEFTY PLASTIC KEY TAG FROM THE RENTAL COMPANY. I AM TELLING MY STORY NOW BECAUSE OF THE RECENT IGNITION PROBLEMS WITH CHRYSLER I AM LEARNING ABOUT VIA NEWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584444April 23, 2014
ENGINE
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579055April 10, 2014
ENGINE
I WAS DRIVING THIS BRAND NEW RENTAL VAN ON A 4-LANE STATE HIGHWAY. I'D BEEN ON THE ROAD LESS THAN AN HOUR WHEN I ENGAGED THE CRUISE CONTROL. THE VAN WAS IN CRUISE MODE FOR AT MOST A COUPLE OF MINUTES WHEN I SENSED THE VAN SLOWING. I LOOKED DOWN TO SEE THE TACHOMETER AT ZERO; I REALIZED ITS ENGINE HAD TURNED OFF. VERY FORTUNATELY FOR ME, THERE WERE NO OTHER VEHICLES CLOSE BY ME. I WAS ABLE TO CRUISE TO THE SHOULDER AND COME TO A STOP. I'M NOT 100% SURE, BUT I BELIEVE ALL OF THE VEHICLE'S POWER WAS OFF (FOR EXAMPLE, I DON'T THINK I HAD POWER STEERING ANYMORE). I PUT THE VEHICLE IN PARK, RESTARTED THE IGNITION, AND DECIDED TO CONTINUE ON MY TRIP. I ENDED UP PUTTING JUST OVER 1,000 MILES ON IT OVER THE NEXT 7 DAYS, AND THE INCIDENT DIDN'T HAPPEN AGAIN. DURING THAT TIME, I WAITED PROBABLY FOR ANOTHER 400 MILES BEFORE I RISKED TRYING THE CRUISE CONTROL AGAIN (AGAIN, WHEN NO VEHICLES WERE NEARBY); NO PROBLEMS AGAIN. YET, THIS DEFINITELY COULD HAVE BEEN AN ACCIDENT-INDUCING DEFECT HAD I BEEN IN TRAFFIC IN WHICH THE UNCONTROLLED DECREASE IN SPEED COULD HAVE BEEN DANGEROUS. THIS IS OF COURSE A CHRYSLER PRODUCT, NOT A GM, MY EXPERIENCE WAS STRIKINGLY SIMILAR TO SOME OF THE STORIES I'VE HEARD / READ ABOUT PEOPLE DRIVING COBALTS. I DID REPORT THIS INCIDENT TO THE (ALAMO) RENTAL CAR GUY WHEN I RETURNED THE VEHICLE. BUT AGAIN, AFTER READING ABOUT THE COBALT IGNITION PROBLEMS OVER THE LAST COUPLE OF WEEKS, I FELT COMPELLED TO REPORT THIS TO NHTSA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578141April 8, 2014
SEAT BELTS
MY DAUGHTER WAS IN THE BACK SEAT WHEN THE SEATBELT STARTED TO RETRACT ITSELF AT THE POINT THAT SHE WAS IMMOBILIZED AND START CHOKING HER. WE CALL THE POLICE AND THE FIRE DEPARTMENT SO THEY CAN RELEASE HER. THEY CUT THE SEATBELT. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10577876April 7, 2014
ELECTRICAL SYSTEM, SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH WHEN THE BRAKES WERE APPLIED THE ENTIRE INSTRUMENT PANEL ILLUMINATED CONTINUOUSLY. THE CONTACT ALSO STATED THAT WHEN THE VEHICLE WAS IN PARK IT WOULD NOT SHIFT INTO DRIVE. THE VEHICLE WAS TOWED TO THE DEALER, HOWEVER, THE CONTACT COULD NOT RECALL WHAT THE REPAIR WAS. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A CLUCKING NOISE ON THE FRONT DRIVER SIDE. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 639.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563199February 6, 2014
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN .THE CONTACT STATED THAT THE LIFT GATE WINDOW FRACTURED AN FELL ON THE REAR SEAT WHILE THE VEHICLE WAS PARKED. THE LIFT GATE WINDOW WAS NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 539.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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