Dodge Grand Caravan Complaints (2011)

530 consumer complaints on file.

#10818568January 6, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
BOUGHT VEHICLE 10 MTHS AGO. HAVE HAD TROUBLE WITH IT STARTING. ANTI THEFT SYSTEM CAME ON, BATTERY DRAINED AND KEY LOCKED IN IGNITION. COULD NOT GET IT OUT WITHOUT CHARGING BATTERY. VEHICLE IS NOW NOT WANTING TO START EVERY TIME. TOOK TO DEALER, FOUND OUT HAS FAULTY TIPM. PARTS ON BACK ORDER AND WILL END UP COSTING ALMOST $1200 TO REPAIR. STILL OWE $14000 FOR VEHICLE AND HAVE TO GET REPAIRS. THIS VEHICLE WAS PURCHASED FOR MY 89 YEAR OLD MOTHER SO THAT SHE WOULD BE ABLE TO PUT HER ELECTRIC SCOOTER IN THE BACK OF IT FOR TRAVEL. COMPANY THIS WAS PURCHASED AT, I AM SURE KNEW OF THE ISSUE, JUST AS I AM SURE THEY KNEW OF RECALL ON A WINDOW SWITCH THAT WASN'T REPAIRED. IF THIS PART IS NOT REPAIRS, STEERING CAN GO OUT WHILE DRIVING, AMONGST OTHER FATAL THINGS, SUCH AS BRAKES GOING OUT OR STALLING MIDDLE OF DRIVING. DEALER TRYING TO BLAME OTHER COMPANY FOR INSTALLING FAULTY TIPM, WHEN IT IS THE COMPANY'S FAULTY PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817701January 4, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
VEHICLE NOT STARTING AFTER SEVERAL ATTEMPTS OR STALLING AT SPEED. TIPM TESTED AND FOUND TO HAVE A FAULTY FUEL RELAY. THIS IS THE SAME EXACT PART INVOLVED IN THE RECALL OF OTHER MODELS IN THE SAME YEAR BY DODGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816770December 29, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810076December 14, 2015
ELECTRICAL SYSTEM
AT FIRST STARTING MY DODGE GRAND CARAVAN MAINSTREET WAS A HEADACHE. WE WOULD GO OUT TO START OUR CARAVAN AND IT TOOK ABOUT 20 TO 30 CRANKS BEFORE IT WOULD TURN OVER. IT STOPPED CRANKING ON SATURDAY DECEMBER 5, 2015. WE HAD TO GET IT TOWED HOME. MIND YOU I WORK 2 JOBS AND HAD TO BE AT MY SECOND JOB ON SATURDAY AT 2:30 PM. WE GOT IT TOWED AND HAD A MECHANIC COME OUT TO LOOK AT IT. HE FOUND THAT THE STARTER HAD STOPPED. WE TOOK THE STARTER TO AN AUTO PARTS STORE FOR THEM TO CHECK IT. THE STARTER HAD DIED. WE PURCHASED THE STARTER AND GOT IT INSTALLED AND OUR CAR STILL WOULD NOT STAY CRANKED. THE MECHANIC TESTED ALL OUR FUSES AND OUR FUSE PUMP AND FOUND THAT ONE OF OUR FUSED(M25) THAT GOES TO THE FUEL PUMP WAS NOT GETTING ENOUGH POWER TO IT. RESEARCHING ONLINE I FOUND THAT DODGE HAS A CIVIL SUIT AGAINST THEM FOR THE TIPM(TOTALLY INTEGRATED POWER MODULE). I HAVE HAD TO WALK 2 HOURS TO GET TO MY SECOND JOB. ON SOME DAYS I HAVE TO PAY FOR A TAXI(TOTAL COST AT $46 DOLLARS) THAT IS MORE THAN I MAKE A DAY AT MY SECOND JOB. I GO TO SEE IF THERE IS A RECALL ON MY VEHICLE FOR THE TIPM AND ITS NOT. WHAT DO YOU DO? I NEED TRANSPORTATION. I PAY A CAR NOTE OF $480.00 A MONTH AND I CAN'T AFFORD TO GET THIS FIXED. I WILL NEVER PURCHASE ANOTHER DODGE. WHEN ALL OF THIS STARTED MY AIRBAG LIGHTS POPPED ON AND MY BRAKE LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810180December 14, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MY GRAND CARAVAN HAS ISSUES STARTING, IT JUST CRANKS AND DOES NOT START. I HAD A DODGE MECHANIC CHECK IT OUT AND HE FOUND IT HAD THE COMMON ISSUE OF A BAD FUEL PUMP RELAY IN THE TIPM. THIS SAME ISSUE EXISTS IN THE DURANGO OF THE SAME YEAR AND IT HAS A RECAL, WHY TFK AREN'T THE CARAVANS INCLUDED. IT'S THE SAME FIX INSTALLING AN EXTERNAL RELAY BYPASSING THE ONE ON THE TIPM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809897December 13, 2015
ELECTRICAL SYSTEM
VAN WOULD NOT START DIFFUCULT TO START VAN WOULD CRANK,HAPPENED TO MANY TIMES WE HAVE HAD SEVERAL INSTANCE THAT REQUIRED AND TOW AS THE VEHICLE WOULD NOT START.I'M JUST RESEARCH TO INTERNET THE PROBLEM I'M JUST READ SIMILAR COMPLAIN AND PROBLEM ,REGARDS THE VAN SAME MY SITUATION THE TIPM MODULE DEFECT ., I WENT TO LOCAL MECHANIC JUST TAKE A LOOK THE PROBLEM THE MECHANIC SAID BATTERY NEED TO CHANGES THE KEY FOD NEED THE CHANGE AND RESET COMMPUTER,I'M SPENT AROUND $800,00 DOLLAR FOR EVERYTHING AND COUPLES AND MONTHS SMELL THING HAPPENED THE VAN NOT START DIFFUCULT TO START,I CALL A LOCAL DEALERSHIP , I SPEAK TO SERVICE ASSOSIATES I TOLD THAT IF ANY RECALL TIPM MODULE BUT THE GUY SAID NONE , I'M AFRAID TO DRIVE THE VAN STRANDED AGAINT ANYTIME JUST PARK TO MY PARKING LOT COUPLE WEEK I DON'T HAVE MONEY TO FIX AROUND$1200,00 THE WORST THING I'M STILL MONTHLY PAYMENTS TO MY VAN FOR NOTHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808573December 5, 2015
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
THE VEHICLE WAS HARD TO START AND OFTEN WOULD NOT START, FAULTY TIPM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795055November 20, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
MY VEHICLE HAD A DEFECTIVE TIPM MODULE IN IT. I FIRST HAD TO REPLACE THE BATTERY THEN THE ALTENATOR THEN THE KEY FOB AND FINALLY THE TIPM MODULE. LOOKING BACK THAT ALL OF THE FIRST REPAIRS TURNED OUT NOT TO BE THE PROBLEM. WE HAD ALWAYS NOTICED THAT AT TIMES THE WINDOWS WOULD AUTOMATICALLY ROLL DOWN AND THAT THE ELECTRIC DOORS WOULD SUDDENLY OPEN UP. WE NEVER QUITE KNEW WHAT IT WAS UNTIL NOW. WE REPLACED THE TIPM AND IT WORKED FINE. AFTER SPENDING 800 DOLLARS THAT I DIDN'T REAL NEED TO THE TIPM WAS ANOTHER 1000 DOLLARS. I'VE SEEN THE LAWSUIT THAT IS ON GOING RELATED TO THE VERY SAME PROBLEM I HAD IN THE GRAND CHEROKEES AND THE DODGE DURANGOS. MY VEHICLE IS LIST IN THE ADDENDUM TO THE LAWSUIT. I'M VERY FRUSTRATED I HAD TO SPEND FIRST 800 DOLLARS THAT DIDN'T FIX THE PROBLEM THEN THE1000 DOLLARS KNOWING THEY HAVEN'T HAD A RECALL YET AFTER SO MANY COMPLAINTS REGARDING THE SAME ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794474November 17, 2015
FUEL/PROPULSION SYSTEM
AFTER MONTHS OF VEHICLE SOMETIMES STARTING, SOMETIMES NOT, IT FINALLY WOULD NOT START. WOULD CRANK BUT NOT TURN OVER, THE WEEK PRIOR TO THIS, PRESS ON GAS PEDAL AND NOTHING HAPPENED (WHILE DRIVING) - VERY DANGEROUS. DIAGNOSIS = NEW FUEL PUMP. CAR IS 4 YEARS OLD WITH LESS THAN 60,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789963November 12, 2015
ELECTRICAL SYSTEM
MY VEHICLE HAS DIED! IT NEEDS A TIPM. MY CAR HAS STALLED NURMEROUS TIMES ON THE HIGHWAY AND TAKES ME OVER 30 ATTEMPTS TO START!..IT IS NOW IN THE SHOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789533November 10, 2015
ENGINE, UNKNOWN OR OTHER
I HAVE BEEN HAVING PROBLEMS WITH MY VAN CRANKING. SO I TOOK IT TO MY DEALER.THEY CHANGED THE FUEL PUMP AND IT CONTINUED TO DO THE SAME THING. SO THEY REPLACED RELAYS. THEY KEPT MY VAN FOR OVER THREE WEEKS, BUT CLAIMED THEY NEVER COULD GET IT TO DO ANYTHING. BUT EVERY TIME I GET IN IT IN THE MORNING IT STILL DOES THE SAME THING. WHEN YOU TURN THE KEY TO CRANK IT, IT CONTINUES TO TRY TO CRANK. BUT IF YOU TURN THE KEY OFF THEN TO RIGHT BEFORE IT CRANKS, DO THIS A COUPLE OF TIMES THEN IT WILL CRANK. I ASKED IF ANYONE EVER DROVE IT TO SEE IF IT DID THE SAME THING WITH THEM AND THEY SAID NO. NEEDLESS TO SAY IT IS STILL DOING THE SAME THING AND NO ONE HAS BOTHER TO CONTACT ME TO FIX THE PROBLEM. AND MY VAN HAS ALWAYS HAD SERVICE AT THE DEALERSHIP. I WANT MY VAN BACK THE WAY IT WAS!!!!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788980November 7, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
FIRST I WAS TOLD IT WAS THE BATTERY THEN IT WAS THE ALTERNATOR THEN IT WAS THE KEY FOB. AFTER ALL THESE REPAIRS THE DODGE DEALERSHIP SAYS NOW IT'S THE TIMP MODULE. THIS VAN ONLY HAS 65000 MILES. I HAVE SEEN HUNDREDS OF COMPLAINTS ABOUT THE VERY SAME ISSUES FOR CUSTOMERS WITH THE SAME TYPE VEHICLES. I HAVE ALSO SEEN THE LAWSUIT AND RECALL FOR DEFECTIVE TIMP FROM 2013 AND 2014. MY VEHICLE IS ONE THAT WAS LISTED AS AN ADDENDUM LAWSUIT THAT MAY BE AFFECTED BY THIS MODULE. THIS VEHICLE WAS PURCHASED IN FLORIDA IN 2012.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787988November 3, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
FUEL PUMP WOULDN'T DISENGAGE CAUSING ME TO KEEP TAKING OUT FUSE WHICH BURNED MY THUMBS. WON'T START AT ALL NOW. SHUT OFF TWO TIMES WHILE DRIVING ON STREET ALMOST CAUSING ACCIDENTS BOTH TIMES
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0
#10785393October 22, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
*THE FUEL PUMP DOES NOT TURN OFF *TROUBLE STARTING CAR AND SOME DAYS JUST WILL NOT START AT ALL *THE ENGINE STALLS WHILE DRIVING; TWICE ON THE FREEWAY LUCKILY NO ACCIDENT. *THE HORN RANDOMLY WILL GO OFF. * SAID THE KEY WAS IN THE IGNITION WHEN IT WASN'T
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785031October 21, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 25 MPH, THE ENGINE STALLED. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785236October 21, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
THE VEHICLE OF RECORD HAS BEEN SPONTANEOUSLY SHUTTING OFF ALL DAY, IT SHUT OFF 15 TIMES IN 1 PARKING LOT, BUT THE MOST DANGEROUS ASPECT WAS WHEN IT SHUT OFF WHILE I WAS DOING THE SPEED LIMIT IN A 50 AND A 55 MPH ZONE. IT WILL GENERALLY SHUT OFF RANDOMLY, BUT PRIMARILY AT STOP SIGNS OR BACKING OUT OF PARKING SPACES, BUT THERE HAVE BEEN 3 INSTANCES WHERE IT SHUT OFF AT 40 MPH OR HIGHER IN THE LAST 8 HOURS, WHEN THESE SHUT OFFS HAPPEN IT TAKES 5-10 ATTEMPTS TO RESTART THE CAR. WHEN THESE INSTANCES HAPPEN THE BRAKES AND STEERING WHEEL LOCK UP MAKING IT VERY DIFFICULT TO STOP AND/OR TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782819October 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637920October 14, 2015
ELECTRICAL SYSTEM
THE CENTER FOR AUTO SAFETY(CAS) PETITIONS THE NHTSA TO INITIATE A SAFETY DEFECT INVESTIGATION INTO FAILURES ASSOCIATED WITH THE TOTALLY INTEGRATED POWER MODULE (TIPM) INSTALLED IN 2007 CHRYSLER SUV'S, TRUCKS AND VANS. *SMD...UPDATED 10-14-15 *BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781575October 13, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
VAN WOULD CRANK BUT WOULD NOT START. AFTER SEVERAL ATTEMPTS IT STARTED BUT RAN ERRATIC. AFTER DRIVING VAN FOR ~20 MINUTES VAN BEGAN TO HESITATE WHILE DRIVING AT 55 MPH ON A STATE HIGHWAY. I RESEARCHED PROBLEM ON INTERNET AND NOTICED OTHER WITH A SIMILAR PROBLEM. I ALSO NOTICED CHRYSLER ANNOUNCED A RECALL ON 2011 DODGE DURANGO AND JEEP GRAND CHEROKEE SUVS FOR A VERY SIMILAR PROBLEM BUT NOT FOR THE GRAND CARAVAN. THE ROOT CAUSE OF THE PROBLEM APPEARS TO BE THE FUEL PUMP RELAY IN THE TIPM. I DISCUSSED THE PROBLEM WITH MY LOCAL CHRYSLER DEALERSHIP AND THE SERVICE ADVISER INDICATED THAT HE WAS AWARE OF THE RECALL AND HAD ALSO SEEN THE SIMILAR ISSUE ON VANS. THE DEALERSHIP BYPASSED THE RELAY USING MOPAR PART CBWPR091AA WIRING - FUEL PUMP RELAY. PART WAS $18.88 AND TOTAL BILL WITH LABOR WAS $176.00. THE VAN APPEARS TO BE OPERATING NORMALLY AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781230October 10, 2015
ELECTRICAL SYSTEM
THE VEHICLE BECAME DIFFICULT TO START UNTIL IT FINALLY QUIT STARTING. WE REPLACED THE FUEL PUMP, BUT THE PROBLEM CONTINUED. IT HAS NOW BEEN DIAGNOSED AS A FAULTY TIPM. THE REPLACEMENT PART IS ON BACKORDER AND THERE IS NO DELIVERY DATE SET AS OF YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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