Dodge Grand Caravan Complaints (1999)

432 consumer complaints on file.

#6900669November 12, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE EXPERIENCED ENGINE FIRE, CLAIM 30-V502-154. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#898426October 30, 2001
ENGINE AND ENGINE COOLING:ENGINE
CAMSHAFT BROKEN IN HALF ON EXPRESSWAY WHILE DOING 70MPH. SUDDENLY LOST POWER AND STARTED SKIPPING AND MAKING NOISE. VEHICLE WAS ABLE TO COAST TO A SAFE STOP, BUT NO WARNING OR INDICATOR LIGHT WERE DISPLAYED. DEALER WAS ABLE TO REPLACE CAMSHAFT, BUT DIDN'T EXPLAIN WHAT CAUSED IT TO BREAK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753516October 22, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THERE IS A CONTINOUS DRAGGING OF FRONT BRAKES AND WEARING OUT BRAKE PADS, NO ONE AT DEALER CAN SEEM TO CORRECT PROBLEM. ROTORS HAVE BE REPLACED AT ;EAST 2 TIMES, CALIPERS REPLACED 4 TIMES AND PADS REPLACED 9 TIMES. ALL OF THIS HAS BEEN DONE IN A 7-8 MTH PERIOD OF TIME. AND THE PROBLEM IS STILL ON GOING WITH NO CORRECTION TO THE PROBLEM. BRAKE PEDAL GOES ALMOST TO THE FLOOR CAUSING AN EXTENDED STOPPING DISTANCE. HAVE ALMOST REAR ENDED ANOTHER CAR SEVERAL TIMES DUE TO ALMOST FAILURE OF FRONT BRAKES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897854October 17, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN APPLYING BRAKES VEHICLE VIBRATES, DEALER REPLACED FRONT ROTORS DUE TO RUST AND HOLES FROM STREET SALT. AT THIS TIME, FRONT ROTORS NEEDED TO BE REPLACED AGAIN, SAME PROBLEM.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753338October 17, 2001
POWER TRAIN:AXLE ASSEMBLY, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
SINCE PURCHASE OF VEHICLE WE HAVE HAD AN ONGOING NOISE FROM THE REAR AXLES OF THE VAN. WE HAVE REPORTED THIS AT EVERY SERVICE AND THE VEHICLE HAS HAD ONE OF THE REAR AXLES REPLACED. DEALER STATES THIS IS A COMMON PROBLEM WITH 4 WHEEL DRIVE MINI-VANS AND THAT REDUCED MILAGE ON REAR BRAKES IS COMMON. WE HAD LESS THAN 30K MILES ON A SET OF REAR DISC BRAKES AND PAD FAILURE RESULTED IN DAMAGE TO ONE ROTOR. WE HAVE OWNED MANY DIFFERENT VEHICLES AND HAVE NEVER HAD SUCH POOR PERFORMANCE OF REAR BRAKES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752169September 13, 2001
ENGINE AND ENGINE COOLING:ENGINE
THE TENSIONER PULLEY MUST HAVE A BAD SPRING OR SEAL AND AS IT SEPARATES THE PULLEY GOES A FEW DEGREES OUT OF ALIGNMENT WITH OTHER PULLEY MEMBERS WHICH CAUSES BELT TO EITHER RIDE UP ON THE RIDGE OF THE ALTENATOR PULLEY AND SHRED OR COMPLETELY FALL OFF ALL TOGETHER. NATURALLY ALL POWER IS LOST AS WELL AS ENGINE PUMPS...BEST CASE YOU ARE ABLE TO PULL OFF ON THE SHOULDER OTHERWISE THERE COULD BE IMPENDING DANGER. 44K MILES AND THIS PART IS FAILING AND FROM WHAT I UNDERSTAND QUITE REGULARLY WITH THIS MAKE & MODEL. PROBLEM NEEDS ADDRESSED. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895298August 28, 2001
AIR BAGS, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
CLOCK SPRING ASSEMBLY WAS REPLACED IN JULY 2000, AT THIS TIME, AIRBAG LIGHT IS ON .*AK DEALER REPLACED CLOCK SPRING ASSEMBLY AGAIN ON 14-AUG-2001 WITH 80533 MILES. SERPENTINE BELT AND TENSIONER REPLACED, IT WAS CAUSING NOISE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750608August 16, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
BRAKE PEDAL WENT TO FLOOR, BUT VEHICLE CAME TO A STOP. DEALER REPLACED MASTER CYLINDER UNDER WARRANTY. BRAKES WORKING PROPERLY AFTER REPLACEMENT OF PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750430August 14, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
FRONT PADS AND ROTORS WORE OUT PREMATURELY. FRONT LEFT INNER PAD COMPLETELY GONE CAUSING METAL TO METAL CONTACT. BOTH ROTORS SEVERELY DAMAGED. BRAKES ARE UNDER DESIGNED FOR THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749911August 6, 2001
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS, STEERING: STEERING WHEEL/HANDLE BAR, STEERING:RACK AND PINION
THIS VEHICLE HAS HAD PROBLEMS WITH A RUBBING AND KNOCKING NOISE IN THE STEERING COMPONENTS. THE DEALERSHIP HAS REPLACED STEERING HOSES, THE STEERING COLUMN, THE INTERMEDIATE COUPLER SHAFT, AND 3 RACK AND PINIONS IN TRYING TO REPAIR THE PROBLEM. THEY'VE CONTACTED THE MANUFACTURER AND HAD THEIR STAR TECHNICIAN SUPERVISE THE LAST REPAIR, BUT THE PROBLEM STILL EXISTS. ON 12/3/1999 THE TECHNICIAN TEST DROVE WITH THE CUSTOMER TO DIAGNOSE NOISE IN STEERING COLUMN. ON 12/17/99, THE STEERING COLUMN WAS REPLACED. ON 12/23/99 A NOISE IN THE STEERING WAS FIXED WITH THE REPLACEMENT OF THE POWER STEERING LINES. ON 2/3/00, VEHICLE WAS CHECKED FOR RUBBING NOISE IN STEERING. THE TECHNICIAN COULD NOT DUPLICATE THE PROBLEM. ON 1/18/01, RACK AND PINION WAS ORDERED TO FIX RUBBING NOISE IN STEERING COLUMN. ON 3/29/01 CUSTOMER RETURNED TO COMPLAIN ABOUT NOISY STEERING. ON 4/23/01, DEALER REPLACED INTERMEDIATE STEERING COUPLER SHAFT. ON 5/3/01 THE RACK AND PINION WAS REPLACED TO REPAIR A NOISY STEERING RACK. ON 7/27/01, VEHICLE WAS RETURNED TO DEALER FOR NOISY STEERING AND REPAIRS SUPERVISED BY STAR TECHNICIAN. RACK AND PINION WAS REPLACE AND VEHICLE WAS RETURNED TO CUSTOMER ON 8/3/01. SOME NOISE APPEARS INTERMITTENTLY STILL AND REPAIR DOES NOT SEEM COMPLETE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893467August 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
GEAR SHIFT CAN BE MOVED OUT OF PARK AND SHIFTED INTO ANY GEARS WITHOUT APPLYING BRAKES OR WITHOUT HAVING KEY IN IGNITION, CAUSING VEHICLE TO ROLL AND HIT NEIGHBORS PARKED VEHICLE. *AK ESTIMATED PROPERTY DAMAGE WAS $3,000.*YD
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#749610August 1, 2001
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY IGNITION LOCK IN MY VAN HAS FAILED TWO TIMES. THE FIRST TIME IN FEB. 2000. IT WAS REPLACED UNDER WARRANTY. THEN, IT FAILED AGAIN A FEW DAYS AGO. THE VAN WOULD NOT START BECAUSE THE KEY COULD NOT BE TURNED. THIS COULD BE A SERIOUS SAFETY ISSUE IN NORTH DAKOTA WINTERS WHERE WIND CHILLS CAN APPROACH 80-100 BELOW ZERO. ALSO, IF IT FAILED IN A HIGH CRIME AREA IT COULD BE A SAFETY ISSUE. THIS IS ESPECIALLY TRUE IF YOUNG CHILDREN ARE IN THE VAN, AND, OF COURSE, PEOPLE WITH FAMILIES BUY THE VEHICLES. THE PERSON WHO TOWED THE VAN TOLD MY WIFE THAT HE HAD SEEN THE SAME PROBLEM WITH DODGE VANS BEFORE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749442July 30, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
SPEED SENSOR MALFUNCTIONED, AND TRANSMISSION NOT ABLE TO SHIFT GEARS, WAS TOLD TO DRIVE TO SHOP FOR REPAIRS. VERY LOW MILES FOR A TRANSMISSION TO START FAILING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749206July 26, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE CAN BE PUT INTO GEAR WITHOUT ENGINE RUNNING AND NO SAFETY FEATURE LIKE BRAKE DEPRESSION BEFORE CARE CAN BE PUT INTO GEAR A SMALL CHILD CAN EASILY DO THIS AS MY 2 1/2 YO DID MUCH TO MY SURPRISE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749001July 23, 2001
SUSPENSION:FRONT
EXCESSIVE WEAR ON TIRES AND SHAKING OF FRONT END WHEN CAR REACHES SPEEDS OF 50 MPH AND AT SPEEDS OF 70-75 MPH, EVEN AFTER REPLACEMENT WITH NEW TIRES,ROTATED AND BALANCED. FRONT END ALIMENT SERVICED AT THE SAME TIME. WITH ALL THESE CORRECTIVE ACTIONS THE VEHICLES STILL SHAKES AND REQUIRES NEW TIRES AFTER 10,000 MILES WEAR. MORE NOTICABLE OF THE RIGHT FRONT SIDE. REPORTED TO SERVICE CENTER SINCE PURCHASED IN OCT 1999*AK (TIRESIZE: 65R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892855July 16, 2001
AIR BAGS:FRONTAL
WHILE DRIVING AT 35 MPH VEHICLE IN FRONT SUDDENLY STOPPED AND CONSUMER REAR ENDED THE OTHER VEHICLE. FRONT HOOD WENT UNDER THE OTHER CAR, AND NONE OF THE AIRBAGS DEPLOYED. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#748189July 10, 2001
TIRES, VEHICLE SPEED CONTROL
CRIUSE CONTROL DOES NOT MAINTIAN SPEED ON UPHILL ROADS - DEALERSHIP REPLACED - PROBLEM CORRECTED, TIRES WEAR OUT AT 25000+ MILES. AREA IS OUTSIDE EDGE ON BOTHS SIDES OF TIRES BALD. FRONT END CHECK OUT OK, REPLACED TIRES WITH REAR TIRES, BUT STILL EXPERIENCING SAME PROBLEM. *AK (TIRESIZE: 215/60-17)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747264June 22, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN TAKING A TURN THE BRAKE PEDAL WENT TO THE FLOOR. THE NEXT DAY AS I WAS TRAVELING ON A FEEDER ROAD AS I APPLIED THE BRAKES FOR A RED LIGHT I HEARD A GRINGING COMMING FROM FRONT DRIVER SIDE OF THE TIRE. I IMMEDIATELY GOT ON THE PHONE WITH THE DEALER AND NOTIFED THEM. CAR HAD TO BE TOWED TO THE DEALER. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. VEHICLE HAS BEEN IN THE SHOP APPROXIMATELY 7 TIMES FOR THIS PROBLEM. IT HAS HAD BOTH FRONT CALIPERS REPLACED 4 TIMES. BRAKE PADS REPLACED ABOUT EVERY 3000 MILES AND 2 MASTER CYLINDERS INSTALLED SINCE JAN. 2001. BRAKE PADS ARE BEING CRYSTILIZED AND CAN BE CRUMBLED IN HAND LIKE CHARCOAL. HAVE HAD ROATORS REPLACED AND TURNED SEVERAL TIMES. ALSO KEEP LOSING BRAKE FLUID.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889669June 4, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AXLE ASSEMBLY
A DRIFT PIN IN FRONT AXLE WILL COME LOOSE AND SLIDE OUT, KNOCKING A HOLE IN TRANSMISSION CASE, WHICH CAN CAUSE FLUID TO LEAK, AND POSSIBLY FRONT WHEELS TO LOCK UP. DEALER REPLACED TRANSMISSION WITH SAME MANUFACTURER'S DEFECTIVE DESIGN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889356May 30, 2001
STEERING: STEERING WHEEL/HANDLE BAR
THERE IS A POPPING OR CLUNKING NOISE THAT COMES FROM WITHIN STEERING COLUMN WHILE VEHICLE IS IN OPERATION OR STOPPING. NOISE OCCURS ON A RANDOM BASIS AND DEALERSHIP CANNOT NOT DETERMINE CAUSE OF NOISE. THERE IS A TSB, BULLETIN NUMBER: 190999 FOR THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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