Dodge Grand Caravan Complaints (1996)

1,157 consumer complaints on file.

#758836March 2, 2002
AIR BAGS
ALL 3 COMPONENT FAILURES LISTED IN COMPLAINT DUE TO FAILURE OF CLOCK SPRING ASSEMBLY. CHRYSLER IS WELL AWARE OF THIS PROBLEM AS THEY HAVE REPLACED OVER 124,000 OF THEM BUT REFUSES TO PAY FOR THE REPAIR. MY DEALER QOUTED ME $250 COST TO REPAIR. THIS IS IN LINE WITH RESEARCH RESULTS FOR COST OF THIS REPAIR. HOPEFULLY NHTSA CAN EXERT PRESSURE ON CHRYSLER TO COVER THIS DEFECT AS IT IS CLEARLY A SAFETY ISSUE. THANKS FOR LISTENING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758804March 1, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS INTERMITTENTLY GO ON AND OFF AT VARIOUS SPEEDS. FOUND TO BE COMMON IN THIS MODEL, WHEN CONFERRING WITH OTHER OWNERS. WIPERS MAY FAIL DURING PERIODS OF HEAVY RAIN, CAUSING DRIVER TO LOSE SIGHT OF ROADWAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758829March 1, 2002
AIR BAGS
THE AIR-BAG WARNING LIGHT FLICKERED AS THE STEERING WHEEL WAS TURNED, THEN, EVENTUALLY STAYED LIT. DODGE REFUSED TO COVER THE REPAIR. IT HAS NOT BEEN REPAIRED DUE TO COST OF DIAGNOSIS AND REPAIR. ALSO HAVE POOR OPINION OF SERVICE DEPARTMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004805February 28, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ON FREEWAY AT 65 MPH TRANSMISSION COMPLETELY LOCKED UP. TOOK TO VEHICLE CHRYSLER. TRANSMISSION HAS FAILED SEVERAL TIMES BEFORE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758751February 28, 2002
AIR BAGS, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
DEFECT CLOCKSPRING LEADS TO AIRBAG LIGHT IS ON, AND PROPELY MAILFUNCTION. THE INSTRUMENT PANEL STARTED BURNING IN THE SWITCH CONTACTS AND SMOKE CAME OUT OF THE DASHBOARD. THE CAR WAS PARKED WITH TWO SMALL KIDS SITTING IN THEIR BABY SEATS. ONE OF THE KIDS, 3 YEARS OLD MANGED TO KNOCK ON THE WINDOW FOR GETTING HELP. THE FIRE STOPPED WITHOUT MAKING ADDITIONAL DAMAGES AND NOBODY WERE INJURED. THE FUSES DID NOT BLOW.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758758February 28, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, AIR BAGS, ELECTRICAL SYSTEM:HORN
1996 DODGE CARAVAN HAS THE VERY COMMON DODGE OIL LEAK...AIRBAG LIGHT ON ALSO..HORN DOES NOT WORK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004639February 27, 2002
AIR BAGS
WHILE TRAVELING, THE AIR BAG INDICATOR LIGHT WOULD FLASH ON, AND HORN WOULD NOT WORK. VEHICLE WAS SERVICED, AND TECHNICIAN STATED THAT CLOCK SPRING NEEDED TO BE REPLACED. *AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004521February 25, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
LEAKAGE IN FUEL RAIL. HAD CONTACTED DEALER, BUT PROBLEM STILL THERE, AND COULD NOT BE FIXED. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004523February 25, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
CONSUMER HAD TAKEN VEHICLE TO DEALER FOR REPLACEMENT OF MALFUNCTIONED FUEL INJECTOR. HAD TO BE REPLACED TWICE. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004524February 25, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING WOULD STEP ON BRAKES PEDAL, AND AT THE TIME OF ACTIVATION, WILL MAKES A LOUD NOISE. HAD CONTACTED DEALER. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004526February 25, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING ENGINE STALLLED WITHOUT A PRIOR WARNING. CONSUMER TRIED TO RESTART VEHICLE, BUT ENGINE COULD NOT BE RESTARTED. HAD TO BE TOWED TO DEALER THEN REPAIRED. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758451February 21, 2002
AIR BAGS, ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL
THE AIRBAG INDICATOR HAS TURNED ON AND WILL NOT GO OUT. NO FAILURE CODES ARE REPOTED. THE HORN WILL NOT WORK AND THE CRUISE CONTROL WILL NOT WORK. THE WINDSHIELD WIPERS GO ON BY THEMSELVES OCCASIONALLY. THE LEFT DOOR LOCK WILL UNLOCK AND LOCK QUICKLY WHEN THE KEY IS TURNED TO OPEN THE DOOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004296February 20, 2002
ENGINE AND ENGINE COOLING:ENGINE, VEHICLE SPEED CONTROL:CRUISE CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
WHILE TRAVELING ON INTERSTATE AND WITHOUT PRIOR WARNING, VEHICLE SHUTDOWN AND THERE WAS NO POWER. DEALERSHIP IS AWARE OF PROBLEM.*AK DEALER REPLACED A BAD ISC MOTOR TO REMEDY STALLING PROBLEM. FAULTY CRANKSENSOR AND CAM SENSOR CAUSED A NO START CONDITION. VEHICLE SHAKES AND RUNS ROUGH, DEALER REPLACED POWERTRAIN CONTROL MODULE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758285February 15, 2002
AIR BAGS, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, VEHICLE SPEED CONTROL
THE CLOCKSPRING ACTS AS AN ELECTRICAL CONDUIT FOR THE DRIVER'S AIR BAG, HORN AND CRUISE CONTROL. WHEN IT BREAKS ONE OR MORE OF THESE SYSTEMS FAILS WITHOUT WARNING. I FEEL THAT IT IS A VERY DANGEROUS DEFECT. I HAVE NEVER HAD A CLOCKSPRING FAIL ON ANY OTHER CAR THAT I HAVE OWNED, SEVERAL OF WHICH HAVE GONE WELL BEYOND 100,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758106February 11, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION HAS LOCKED UP 4 TIMES. 1ST TIME @ 54KMILES/2ND @ 37KMILES/3RD @ 30KMILES/ 4TH (WHICH WAS A REMANUFACTURED) @ 48K MILE. ALL OF THESE OCCURRED WHILE I WAS PULLING INTO AN INTERSECTION OR THROUGH A LIGHT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758009February 9, 2002
AIR BAGS, ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL
THE FAILURE OF THE CLOCKSPRING ASSEMBLY RESULTED IN THE AIR BAG LIGHT BEING ILLUMINATED, AND I'M ASSUMING THAT THE DRIVERS SIDE BAG WAS ALSO INOPERATIVE. THE HORN AND CRUISE CONTROL WERE DEFINITELY INOPERATIVE. I PURCHASED A REPLACEMENT CLOCKSPRING ($75) AND INSTALLED IT MYSELF (2 HOURS). THE NATURE AND FREQUENCY OF THIS FAILURE WOULD SEEM TO WARRANT A RECALL, IN MY OPINION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757813February 5, 2002
FUEL SYSTEM, GASOLINE:DELIVERY, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, AIR BAGS, VEHICLE SPEED CONTROL
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757735February 4, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
I DISCOVERED A LEAK ON THE FRONT FUEL RAIL ON MY 1996 DODGE GRAND CARAVAN. WAS INFORMED PRIOR TO PURCHASE IN NOVEMBER 2001 THAT ALL RECALL ISSUES HAD BEEN RESOLVED ON THIS VEHICLE. THE REPAIR HAD NEVER BEEN DONE TO THE VAN, AND I DISCOVERED THE LEAK AS THE VAN IDLED IN MY DRIVEWAY ON 2-2-2002.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003485February 4, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THERE IS A VERY FOUL SMELL INSIDE VEHICLE WHENEVER CONSUMER STARTED UP VEHICLE.ALSO, AIR CONDITIONER DOES NOT WORK. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757516January 29, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THIS IS A FOLLOWUP ON ODI 757393 SUBMITTED ON 1/24/2002 AND AMENDED 1/27/2002. UPON TOWED RETURN OF VEHICLE TO SERVICE AGENT REPAIR SHOP, SERVICE AGENT INVESTIGATED VISIBLE GASOLINE LEAK. UPON CAREFUL EXAMINATION OF THE REPLACEMENT VENT ASSEMBLY, SERVICE AGENT REPORTED THAT WHILE THE PART "LOOKED" LIKE THE RIGHT PART; IT INDEED WAS AN INCORRECT PART. THE SERVICE AGENT SAID THE PART WAS PREVIOUSLY PACKAGED AND SHIPPED IN A BOX WITH THE CORRECT PART NUMBER; HOWEVER IN CONVERSATIONS WITH DAIMLERCHRYSLER, IT WAS ONLY THEN DETERMINED TO BE AN INCORRECT PART. THEY COULD ONLY DISTINQUISH THE PART BY ITS VENDOR MANUFACTURER'S "CASTING NUMBER" CAST INTO THE ASSEMBLY. CHRYSLER VERIFIED THAT THIS WAS INDEED AN INCORRECT PART; AND A REPLACEMENT VENT ASSEMBLY WAS ORDERED AND REPLACED. THIS ALLEVIATED THE PREVOUS LEAK. SERVICE AGENT REPORTS HIS TECHNICIAN COULD NOT DISTINGUISH THE INCORRECT PART FROM THE REAL PART, AND FELT IT WAS SECURELY TIGHTENED, BUT THE APPARENT CLEARANCES AND SLIGHT SIZE DIFFERENCES ALLOWED THE GASOLINE LEAK TO DEVELOP. NO LEAK WAS FURTHER NOTED WITH THE COMPLETE FILL-UP OF THE GAS TANK BY THE OWNER. IT IS NOTED THAT THE SERVICE AGENT HAD NO "SPECIAL" PROCEDURE FOR TESTING THE GAS-TIGHTNESS OF THE GAS TANK AS HE HAD NOT PREVIOUSLY FILLED THE TANK TO OVERFLOW TO CHECK SAME. THIS APPEARS TO BE A "DEFICIENCY" IN TANK REPLACEMENT PROCEDURE, AS IT WAS ONLY WHEN THE OWNER SUBSEQUENTLY FILLED THE TANK THAT THE ORIGINAL LEAK WAS EVER DETECTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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