Dodge Grand Caravan Complaints (2014)

359 consumer complaints on file.

#10712772April 21, 2015
TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
CPSC: I1520423A. 2014 GRAND CARAVAN. CONSUMER STATED THE VAN WAS A HAZARD TO DRIVE IN THE ICY AND SNOW COVERED ROAD. *LN THE CONSUMER STATED THE STABILITY AND TRACTION CONTROL WORKED TOGETHER IN A MANNER, THAT LEFT HIM STRANDED ON THE ROAD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705787April 15, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705474April 13, 2015
ELECTRICAL SYSTEM
DEALERSHIP IN SEMI VALLEY FAILED TO PROVIDE SERVICE REGARDING SAFETY RECALL (P25/NHTSA 14V-234). REAR QUARTER VENT WINDOW SWITCH. STOPPED AT THE DEALERSHIP MANY TIMES AND LEFT MY INFORMATION TO BE CALLED WHEN THE PARTS ARRIVED. I WAS NEVER CALLED, AND ON 04/13/15, I AGAIN STOPPED AT THE DEALERSHIP WITH THE SECOND RECALL NOTICE, AND ASKED TO HAVE THE PART ORDERED. WHEN THE SERVICE PERSON WOULD NOT DO IT, I ASKED HIM IF HE WAS REFUSING TO ORDERED THE PART. THEN HE BEGAN YELLING AT ME, AND SAID HE HAD A LIST. I ADVISED HIM THAT I BEEN ON A LIST FOR OVER A MONTH. THAT JUST MADE HIM MADDER. I LEFT A BUSINESS CARD AND LEFT THE LOCATION. I TRIED CALLING THE 800 NUMBER FOR DODGE, BUT AFTER 42 MINUTES ON HOLD I JUST GAVE UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705319April 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DISCONNECTED THE QUARTER VENT WINDOW SWITCH AS A TEMPORARY REMEDY DUE TO THE PART NOT BEING AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705008April 10, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703973April 6, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 05/20/15 *BF UPDATED 7/6/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704092April 6, 2015
ENGINE
GOT THE CAR IN NOVEMBER 2014. AFTER 1 MONTH ENGINE LIGHT CAME ON. HAPPENED 5 TIMES SINCE . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703490April 3, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702931March 31, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000(ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701836March 26, 2015
VEHICLE SPEED CONTROL
THIS DODGE GRAND CARAVAN 2014 WAS PURCHASED ON 5-2014. THIS VAN IS A DEATH TRAP. THIS NEEDS INVESTIGATION ON THE AMOUNT OF PEOPLE WHOM HAVE DIED AS A RESULT OF DRIVING THIS VAN. THIS VAN HAS MOST LIKELY BEEN THE CAUSE OF SEVERAL ACCIDENTS AND DEATHS. PLEASE LOOK IN TO THIS. I AM A EXPERIENCED DRIVER OF OVER 35 YEARS WITH KNOWLEDGE OF VEHICLES. THIS 2014 DODGE VAN SHOULD BE TAKEN OFF THE STREETS. I CAN NOT EXPRESS TO YOU ENOUGH HOW HORRID THE PROBLEM IS WITH THIS VAN. SIMPLE STORY ON MARCH 21, 2015 WHILE DRIVING ON TO A VERY SHORT RAMP WHICH LEADS TO THE HIGHWAY WITH LIMITED TIME TO GET IN YOUR SLOT OR FOR THOSE ON IT ALREADY, TO MAKE YOU A SLOT, I ACCELERATED TO NEEDED SPEED TO GET A SLOT, ONCE I WAS UP TO 70 MPH I LET OFF THE GAS PEDAL, THE CAR CONTINUED TO ACCELERATE I WAS THEN NOT ONLY IN THE THICK OF HIGHWAY TRAFFIC TRAVELING ON I-70 BUT AS WELL AFTER STOMPING LITERALLY ON THE BREAKS TWICE THE CAR RPM CONTINUED TO RAISE I WAS SOON GOING 90 MPH AGAINST MY WILL AND INSTANTLY THOUGHT MAYBE IT WAS THE GAS PEDAL STUCK I CLEARLY LOOKED DOWN AND SAW IT WAS NOT STUCK ON A MATT SINCE MY VAN HAD NO MATT IN THE FRONT DRIVERS SIDE, AND FRANTICALLY STARTED PULLING THE GAS PEDAL UPWARDS WITH MY FOOT TRYING TO UNSTICK IT WHICH IT WAS NOT STUCK I THEN STOMPED ON THE BREAKS AGAIN PANICKING AT THIS TIME AS NOT ONLY COMING UPON THE CAR IN FRONT STILL GOING NEAR 95 MPH AND ACCELERATING BUT THERE WAS NO OPEN SLOT TO ESCAPE AROUND ANY CARS, I TRIED 4-5 TIMES MORE TO LIFT THE PEDAL WITH MY FOOT IT WOULDN'T SLOW, I THEN THREW CAR INTO NEUTRAL AND SLOWED IT DOWN AND DRIFTED IT OFF THE RAMP EXIT 295. I THEN TURNED IT OFF AT STOP SIGN AND RESTARTED IT TERRIFIED, AND WENT HOME SLOW NOT OVER 30 MPH. I SINCERELY BELIEVE THAT THERE HAVE BEEN MULTIPLE DEATHS AND ACCIDENTS FROM THIS THAT WAS NEVER REPORTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680221March 24, 2015
ELECTRICAL SYSTEM
CONSUMER WRITES IN REGARDS TO A DEFECTIVE REAR QUARTER VENT SWITCH RECALL, LACK OF PARTS. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694338March 15, 2015
SERVICE BRAKES
I BOUGHT A DODGE GRAND CARAVAN 2014 IN JANUARY 2014 NEW WITH 7 MILES ON IT. IN APRIL 2014, AT THE TOP OF A HILL, MY BRAKES WENT OUT, IT HAD APPROXIMATELY 100 MILES ON IT. MY BRAKE FAILURE LIGHT WENT ON AND MY BRAKES DID NOT WORK. THEY TOOK THE VAN IN AND FOUND A PART DEFECT CAUSED IT - THE BRAKE DIAPHRAGM WAS DEFECTIVE. IF WE HAD BEEN GOING ANY FASTER WE COULD HAVE BEEN KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693903March 12, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692810March 8, 2015
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC), WHEELS
I WAS DRIVING DOWN A FREEWAY BRIDGE CHANGING LANES WITH LITTLE TRAFFIC TO INSIDE WALLED LANE AROUND A SLIGHT TURN,WHEN THE VAN FELT LIKE IT LOST TRACTION IN THE FRONT RIGHT ;AND SLIGHTLY SPED UP.I DROVE ALONG THE EDGE OF THE WALL,SAFELY TRYING TO REDUCE SPEED AND PULL OFF THE FREEWAY. LUCKILY I MANAGED TO ONLY GLANCE AND SCRAPE THE WALL CAUSED MILD BODY DAMAGE ;DEEP SCRAPS AND DENTS.WHEN I PULLED OFF THE FREEWAY,I HAD A TRASHED FRONT RIGHT TIRE,HALF A RIM AND EXTENSIVE STEERING COMPONENT DAMAGE.I THINK IT IS POSSIBLE THE TIRE WAS LOW,WITH NO INDICATION OF IT,BUT WHAT SCARED ME WAS THE ACCELERATION INCREASE OF UP TO 10+ MPH.THE ROAD THERE JUST IN THAT AREA WAS DARK AND I THOUGHT I MIGHT HAVE HAD RUN OVER SOMETHING THAT CAUSED RT FRONT WHEEL TO LOSE GROUND CONTACT,;I.E A TRUCK RETREAD OR A ROLLED UP CARPET,BUT THE POLICE FOUND NOTHING IN THE ROADWAY,THE TEMP WAS IN THE HIGH 30'S,NO ICE......WATER AND I HAD $6500 IN DAMAGE.I HAVE BASIC STEEL RIMS,PLASTIC CAPS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10692257March 5, 2015
VEHICLE SPEED CONTROL
USING CRUISE CONTROL: UPON HITTING RESUME, VEHICLE ACCELERATED RAPIDLY TO ABOUT 10 MPH MORE THAT THE EXPECTED RECENT CRUISE SPEED, THEN CRUISE CONTROL SHUT OFF. WHEN I TURNED CRUISE BACK ON, THE LIGHT INDICATED IT WAS ACTIVE, BUT PRESSING THE SET BUTTON MADE THE CRUISE TURN BACK OFF. ONLY AFTER TURNING OFF THE ENGINE COMPLETELY COULD I GET CRUISE TO WORK AGAIN, BUT ONCE AGAIN, UPON USING THE RESUME BUTTON, RAPID ACCELERATION TO AT LEAST 10MPH MORE THAT LAST CRUISE SPEED, THEN CRUISE SHUT DOWN. VEHICLE IS CURRENTLY AT DEALER FOR DIAGNOSTICS. AND THEY JUST REPORTED THAT THEY CAN NOT DUPLICATE THE PROBLEM, NOR DO THEY HAVE A SOLUTION. I ASKED THEM TO CONTACT CHRYSLER ENGINEERS TO SEE IF THERE WAS A SUGGESTION, BECAUSE I DO NOT WANT TO GO THROUGH ANOTHER SCARY UNEXPECTED ACCELERATION EPISODE AGAIN. NOR DO I WANT TO HAVE TO DRIVE FROM INDIANA TO SOUTH CAROLINA WITH BENEFIT OF CRUISE CONTROL AGAIN. ANOTHER SYMPTOM IS THAT THE DTE DISPLAY FAILED TO DROP BELOW 40 AFTER THE GAS FUEL LIGHT CAME ON - IN FACT, THE FARTHER I DROVE WITH THE FUEL LIGHT ON, THE DTE EVEN ADVANCED TO 41 AND 42! ALMOST RAN OUT OF FUEL BECAUSE I WAS RELYING ON THE DTE DISPLAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691849March 3, 2015
ELECTRICAL SYSTEM
I RECEIVED A RECALL NOTICE FROM CHRYSLER STATING MY REAR VENT WINDOWS ELECTRIC MOTOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER DISCONNECTED THE MOTOR ON OR ABOUT 8/15/14. I RECEIVED THE NOTICE 1/7/15. FOLLOWED THE DIRECTIONS TO GET REPAIR PERFORMED AT THE DEALER WHERE VEHICLE WAS PURCHASED. I'VE NOW MADE FOUR CALLS TO DEALER AND THEY KEEP STATING PARTS ARE NOT AVAILABLE. WHY WOULD A RECALL NOTICE BE SENT AND THEN NOT HAVE THE PARTS AVAILABLE TWO MOTHS AFTER SENDING ME THE NOTICE???? IS THE DEALER AT FAULT OR IS CHRYSLER CORPORATION? VERY POOR CUSTOMER SERVICE BY SOMEONE BUT WHO....... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689438February 19, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684034February 18, 2015
SEAT BELTS
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHEN THE CONTACT STRAPPED THE CHILD SAFETY SEAT IN THE SECOND AND THIRD ROWS OF THE VEHICLE, THE SEAT BELT WOULD BECOME LOOSE AND FAIL TO RESTRAIN THE SAFETY SEAT. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682769February 11, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682531February 10, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I PURCHASED THE VEHICLE ON 10-30-14 AND TOOK IT TO THE DEALER SERVICE DEPT. ON 1-13-15 WITH THE COMPLAINT THE RADIO FUNCTION / STATION /TIME DISPLAY IS SO DIM THAT IT CAN NOT BE READILY BE SEEN IN DAYLIGHT UNLESS IT HAPPENS TO BE SHADED . ON A BRIGHT SUNNY DAY, IT IS ALMOST IMPOSSIBLE TO READ IT, EVEN THE TIME DISPLAY IS HARD TO READ. I WAS SURPRISED WHEN THE DEALER TOLD ME IT WAS NORMAL. THE SAFETY ISSUE IS VERY CLEAR TO ME. IN ORDER TO EVEN SEE THE TIME, A DRIVER HAS TO TAKE THEIR EYES OFF THE ROAD AND LOOK AT IT FOR A LONGER THAN NORMAL TIME. SAME FOR SEEING THE RADIO FUNCTION OR STATION. ALSO A DRIVER MAY SHADE THE DISPLAY WITH THE RIGHT HAND IN ORDER TO SEE IT. GM VEHICLES ALL HAVE A BRIGHT CLEAR DISPLAY THAT CAN BE SEEN IN THE STRONGEST SUNLIGHT. I CAN SAY FOR SURE THAT ACCIDENTS ARE GOING TO HAPPEN BECAUSE PEOPLE WILL BE TAKING THEIR EYES OFF THE ROAD AND RIGHT HAND OFF THE WHEEL TO SEE THESE RADIOS. I CONSIDER THIS TO BE NOT ONLY A MAJOR DESIGN DEFECT , BUT A LACK OF COMMON SENSE. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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