Dodge Grand Caravan Complaints (2013)

472 consumer complaints on file.

#10826009February 13, 2016
ELECTRICAL SYSTEM
DEALER (DUROCHER DODGE, PLATTSBURGH, NY) HAS YET TO COMPLETE RECALL 14V-234 ON OUR FAMILY VEHICLE. I HAVE CHECKED WITH THEM NUMEROUS TIMES ON IT AND HAVE BEEN TOLD THERE IS NO FIX. IT HAS NOW BEEN ALMOST TWO YEARS SINCE THE RECALL AND I HAVE BEEN UNABLE TO USE MY BACK VENT WINDOWS. NOBODY FROM THE DEALERSHIP HAS CALLED ME TO GIVE ME UPDATES AND THIS WILL EVENTUALLY LEAD ME TO RECONNECTING THE WINDOW SWITCH SINCE IT IS NOT GETTING REPAIRED. IT IS VERY CONCERNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822699January 27, 2016
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822066January 25, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TRANSMISSION LINES WERE DEFECTIVE. THE CONTACT NOTICED TRANSMISSION FLUID ON THE GROUND WHILE THE VEHICLE WAS PARKED. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE TRANSMISSION LINES WERE COVERED WITH TRANSMISSION FLUID. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20,856.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811386December 21, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM:SOFTWARE, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 72 MPH, THERE WAS A WARNING CHIME AND THE VEHICLE INDEPENDENTLY DECELERATED TO APPROXIMATELY 40 MPH WITHOUT WARNING. THE VEHICLE WOULD NOT ACCELERATE PAST 40 MPH AS THE ELECTRONIC THROTTLE CONTROL AND ELECTRONIC STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT POWERED THE VEHICLE OFF AND BACK ON AND WAS ABLE TO DRIVE THE VEHICLE HOME WITHOUT INCIDENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. UPDATED 02/12/16*LJ THE CONSUMER STATED SOFTWARE UPDATE WAS PERFORMED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809112December 8, 2015
FUEL/PROPULSION SYSTEM
WHEN ACCELERATOR DEPRESSED RPM'S WOULD GO TO 4 OR 5, BUT CAR WASN'T GETTING MUCH POWER. PRETTY QUICKLY RPM'S STARTED GOING TO 6 AND 7 WITH EVEN LESS POWER. STOPPED DRIVING THE CAR AND HAD IT TOWED TO THE NEAREST DEALERSHIP. WAS TOLD THE POWERTRAIN WAS STILL UNDER WARRANTY AND IT SOUNDED LIKE A TRANSMISSION PROBLEM. WHEN DEALERSHIP CALLED BACK THEY STATED A PART CALLED A TIPM NEEDED TO BE REPLACED AND THE PART IS ON BACK ORDER WITH NO ESTIMATED TIME OF ARRIVAL. $925 FOR THE PART PLUS LABOR. WHAT AM I SUPPOSED TO DO UNTIL THE PART COMES IN, THEY SAID IT COULD BE 3 DAYS OR 3 MONTHS, NO ONE KNOWS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790226November 13, 2015
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING AT 60 MPH, WINDSHIELD WIPERS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIPERS FAILED TO PULL ENOUGH AM BREACH FROM THE TIPM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,362.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781518October 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATE 01/15/16 MA UPDATED 02/04/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779104October 1, 2015
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
AT JUST OVER 36000 MY ENGINE LIGHT CAME ON, I WAS TOLD THAT THE CAR NEEDED TO HAVE CYLINDER HEADS AND ANOTHER ENGINE PART REPLACED. WHEN I WENT TO PICK THE VAN UP THE CHECK ENGINE LIGHT WAS ON- I WAS TOLD THE PCM (POWER CONTROL MODULE) WAS BAD. AFTER APPROX. 10000 MORE MILES, WHILE DRIVING ON A LOCAL ROAD, ALL OF MY LIGHTS APPEARED ON MY DASH BOARD- THE VEHICLE WENT INTO SOME MODE AND I COULDN'T DRIVE OVER 25 MPH. I STOPPED AT A LOCAL AUTO PARTS STORE AND WAS TOLD THAT MY BATTERY NOW HAD A BAD CELL, THE ALTERNATOR WAS BAD- I TOOK IT TO THE DEALERSHIP AND I WAS AGAIN TOLD THE PCM WAS BAD. WHY IS THE PCM FAILING? AN ALTERNATOR AND BATTERY BEING BAD AT GOING AT 46000 MILES, JUST OVER 2 YEARS OLD. I SEE MANY OF THE CHRYSLER PRODUCTS HAD RECALLED ALTERNATORS- WHAT ABOUT THIS PCM? WHY IS CONTINUING TO FAIL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765681September 30, 2015
ELECTRICAL SYSTEM, POWER TRAIN
2013 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO REAR QUARTER VENT WINDOW SWITCH RECALL NOTICES. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. ALSO, THE VEHICLE WAS LEAKING TRANSMISSION FLUID. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778397September 29, 2015
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
ON SEPTEMBER 25, 2015, THE BATTERY LIGHT CAME ON WHILE TRAVELLING FROM CANADA TO USA AT NIGHT TIME WITH MY WIFE AND TWO YOUNG CHILDREN. BECAUSE I CARRY A VEHICLE SCANNER WITH ME, I PULLED OVER AT A REST STOP AND CHECKED THE VOLTAGE SENSE PID. IT SHOWED 12.5V. THOUGHT THAT WAS ACCEPTABLE AND CONTINUED DRIVING. APROXIMATELY 400 MILES LATER, VEHICLE EXHIBITED SUDDEN LOSS OF MOMENTUM WHILE IN CRUISE CONTROL AT 72MPH, AS I PRESSED ON THE ACCELARATOR, VEHICLE DOWNSHIFTED AND RPMS ROSE TO 4500, HOWEVER VEHICLE SLOWED EVEN MORE AND I HAD TO TAKE EVASIVE ACTION TO GET TO RIGHT SHOULDER. VEHICLE WENT FROM APPROX 72MPH IN CRUISE CONTROL TO 40MPH IN A MATTER OF FEW SECONDS WHILE I WAS TRYING TO ACCELARATE TO SAFELY GET VEHICLE FROM LEFT LANE ON I-495 S TO RIGHT SHOULDER. I AGAIN PLUGGED IN MY SCANNER AND HAD CODE P0622 SHOW UP. AT THIS TIME, CONTROL MODULE VOLTAGE SENSE WAS READING 11V. AFTER ERASING THE CODE AND MULTIPLE IGNITION KEY CYCLING ATTEMPTS, THE VEHICLE STARTED UP, AND EVERYTHING SEEMED FINE, BATTERY LIGHT WENT OUT AND VOLTAGE WAS AGAIN AT 12.5 V, AND CLIMBING. WE MADE IT TO OUR DESTINATION (TAUNTON, MA) AND EVERYTHING SEEMED NORMAL OVER THE COURSE OF THE WEEKEND. ON SEPTEMBER 28, WHILE WE WERE TRAVELLING BACK TO CANADA, WITHIN 40 MILES OF LEAVING TAUNTON, THE BATTERY LIGHT CAME ON AGAIN, BUT VERY SHORTLY AFTER THE VEHICLE LOST POWER AGAIN, AND HAD TO SCRAMBLE TO GET VEHICLE PULLED OVER TO THE SHOULDER OF THE HIGHWAY (I-495 N). AND IS UNABLE TO RESTART. I CALLED FCA ROAD SIDE ASSISTANCE, AND THEY SENT A TOW TRUCK. THE VEHICLE IS CURRENTLY AT DAN'S DODGE CHRYSLER JEEP IN WESTBORO, MA, USA AWAITING DIAGNOSTIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776646September 25, 2015
STRUCTURE:BODY
WHEN OPENING THE DRIVER'S SIDE REAR SLIDING DOOR (EITHER WITH THE CAR KEY OR BY PULLING ON THE DOOR HANDLE), AFTER THE DOOR REACHES ITS FULLY OPEN POSITION, IT SOMETIMES IMMEDIATELY BEGINS TO CLOSE AGAIN. PRESSING THE DOOR OPENING SWITCH ON THE B PILLAR DOES NOT STOP THE DOOR FROM CLOSING. ONLY AN ADULT'S FORCE AGAINST THE DOOR STOPS IT FROM FULLY CLOSING. THIS CREATES AN EXTREME RISK OF INJURY TO CHILDREN WHO ARE MOST LIKELY TO BE USING THE REAR SEATS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776446September 24, 2015
SERVICE BRAKES
THE DODGE GRAND CARAVAN IS MADE WITH BRAKES THAT ARE TOO SMALL FOR A LARGE VEHICLE. THIS CAUSES THE BRAKES TO WEAR OUT MORE QUICKLY THAN THEY WOULD WEAR OUT IF THE VAN WAS EQUIPPED WITH PROPER SIZE BRAKES FOR ITS WEIGHT. THE DODGE MINI VAN USES BRAKES THAT CARS 1/2 THE WEIGHT OF THE VAN USE. I BELIEVE THIS IS DONE INTENTIONALLY BY THE MANUFACTURER SO THE BRAKES WEAR OUT QUICKLY AND NEED REPLACEMENT MORE OFTEN THAN THEY SHOULD BE REPLACED IF THE VEHICLE WAS EQUIPPED PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763639September 21, 2015
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
2013 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO DOOR LOCK ACTUATOR FAILED ON THE PASSENGER SIDE SLIDING DOOR. *SMD THE CONSUMER STATED THE DOOR ACTUATOR FAILURE, CAUSED THE BATTERY TO DRAIN AND WAS DAMAGED TO THE POINT, WHERE IT HAD TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747372September 21, 2015
TIRES, WHEELS:LUGS/NUTS/BOLTS/STUDS
2013 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO DEFECTIVE VEHICLE *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. THE CONSUMER STATED HE AND HIS WIFE WERE SOLD A DEFECTIVE VEHICLE. THEY WERE NOT INFORMED OF THE EXTENT OF THE PROBLEM, INCLUDING THE TRIES BEING IN VERY POOR CONDITION, THAT REQUIRED REPLACEMENT HALF WAY THROUGH THEIR EXPECTED LIFE. BECAUSE OF THE POOR TIRE CONDITIONS, COUPLED WITH DEFECTIVE LUG NUTS, WHICH COULD HAVE CAUSED AN ACCIDENT. *JB *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760516September 17, 2015
ELECTRICAL SYSTEM
2013 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO REAR QUARTER VENT WINDOW SWITCH RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764025September 15, 2015
UNKNOWN OR OTHER
LOUD CLICKING NOISE COMING FROM THE DASHBOARD AREA BEHIND THE STEERING WHEEL. SOUNDS HAS GOTTEN WORSE OR MORE WITHIN THE LAST WEEK. THE CLICKING NOISE COMES ON WHEN I LOCK THE VEHICLE WITH KEY REMOTE AND WITHOUT THE KEY IN THE IGNITION. CLEAN THE BATTERY POST AND HAD THE BATTERY CHECK, BOTH ARE GOOD. I LIKE MY VAN BUT THIS CLICKING NOISE IS ANNOYING AND I'M HOPING THE DEALER SHIP FIGURES OUT WHY THE CLICKING NOISE IS COMING FROM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762819September 10, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) WAS RECEIVED IN AUGUST OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761601September 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761558September 2, 2015
ELECTRICAL SYSTEM
2013 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE REAR QUARTER VENT WINDOW SWITCH. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE AND HER NAME WOULD BE PUT ON A WAITING LIST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760705September 1, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAVE BEEN ON A WAITING LIST SINCE FIRST NOTIFIED OF THIS RECALL. THE SWITCH HAD BEEN DISCONNECTED WHEN I FIRST TOOK IT TO THE DEALERSHIP BUT I HAVE YET TO HAVE THE REPAIR COMPLETED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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