Dodge Grand Caravan Complaints (2012)

584 consumer complaints on file.

#11047801November 21, 2017
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A KNOCKING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS METALLIC DEBRIS IN THE ENGINE. THE VEHICLE WAS TAKEN TO MOTOR VILLAGE LA CHRYSLER JEEP DODGE RAM (2025 S FIGUEROA ST, LOS ANGELES, CA 90007) WHO STATED THAT THEY COULD DO THEIR OWN DIAGNOSTIC TEST AND REPAIR THE VEHICLE. THE REPAIR WOULD BE AT THE CONTACT'S EXPENSE BECAUSE THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V487000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT WHILE THE PARTS WERE SIMILAR, THE VIN WAS NOT INCLUDED IN THE RECALL AND ADVISED THE CONTACT TO RETURN TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 110,641.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044695November 8, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
WHEN WE FIST GOT THE VAN WE EXPERIENCED SOME ISSUES WITH THE BRAKES. THE DEALERSHIP WAS SUPPOSED TO TAKE CARE OF IT BUT THE PROBLEM PERSISTED AND WE WENT TO A RECOMMENDED MECHANIC. THEN THE FOLLOWING MONTHS WE HAD SOME ISSUES WITH THE MOTOR MOUNTS. ONCE AGAIN WE HAD TO REPLACE THEM AND THEN WE HAD SOME PROBLEMS WITH THE ELECTRONIC COMPUTER AND WE HAD TO RE-LEARN SOME OF THE ALREADY INSTALLED PROGRAMS. I WOULD LIKE FOR WHOEVER APPROVES THE RECALLS TO GO AHEAD AND APPROVE THE OTHER ISSUES BECAUSE FOR IT BEING A SIX YEAR OLD CAR IT DEFINITELY HAS MORE ISSUES THAN IT SHOULD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043318November 4, 2017
ELECTRICAL SYSTEM
THE DRIVERS SIDE WINDOW SWITCH DOESN'T MAKE THE WINDOW GO UP. YOU HAVE TO PLAY WITH IT FOR AWHILE BEFORE IT DOES . IT DOES THIS ANY TIME YOU TRY TO MAKE THE WINDOW GO UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042584November 2, 2017
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FRONT DRIVER SIDE CYLINDER HEAD OF THE MOTOR WAS FAULTY. THE VEHICLE WAS TAKEN TO MIKE RIEHL'S ROSEVILLE CHRYSLER DODGE JEEP RAM IN ROSEVILLE, MICHIGAN 48066, BUT THE SOURCE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041973November 1, 2017
ELECTRICAL SYSTEM
WITH KEY IN IGNITION SWITCH, JARRING OR NATURAL MOVEMENT AFTER STARTING CAUSES SYSTEM SHUTDOWN AT ANY SPEED. FIRST INCIDENT OCCURRED AT 55 MPH AND WAS LEFT WITHOUT POWER STEERING, BRAKES OR ANY OTHER ELECTRICALLY CONTROLLED SYSTEM FUNCTIONAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040263October 26, 2017
VEHICLE SPEED CONTROL
WHILE DRIVING DOWN THE ROAD AFTER COMING TO A STOP SIGN AFTER RELEASING THE BRAKE PEDAL THE CAR SUDDENLY ACCELERATED UNCONTROLLABLY THEN AFTER PRESSING THE GAS PEDAL IT STOPPED. THE NEXT LIGHT I CAME TO SAME THING HAPPENED THE CAR ACCELERATED AFTER TOUCHING THE BRAKES AND I ALMOST WENT THROUGH A LIGHT CAUSING AN ACCIDENT. TOOK IT TO THE DEALER THEY CHECKED IT OUT AND SAID NOTHING IS WRONG VERY SCARED TO DRIVE THIS CAR WITH THIS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034732October 19, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
IGNITION SWITCH THE VAN TURN OFF IF YOU HIT A BUMP AN HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032199October 7, 2017
AIR BAGS, ENGINE, STEERING
I SEND MY VEHICLE TO FREEHOLD DODGE DEALER AFTER MANY DAYS THE DEALER DIDN'T DO ANYTHING BECAUSE MY VEHICLE UNDER WARRANTY AND THE CORPORATE DOESN'T PAY WELL TO THE DEALER I DON'T KNOW WHERE I CAN FILE COMPLAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031490October 3, 2017
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE MAKING EITHER A RIGHT OR LEFT TURN, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT AFTER THE VEHICLE GEAR SHIFT WAS SHIFTED INTO PARK. THE LOCAL DEALER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, WHO INFORMED THE CONTACT, THAT THERE WAS NO OPEN RECALL FOR THE FAILURE EXPERIENCED, NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024289September 19, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS AND ONCE THE BRAKE PEDAL WAS RELEASED AFTER A STOP, SMOKE WAS NOTICED FROM THE FRONT OF THE VEHICLE BY THE DRIVER AND PASSENGER SIDE TIRES. THERE WERE NO WARNING INDICATORS ILLUMINATED. ON THE DAY THE VEHICLE WAS PURCHASED, THE VEHICLE MOVED SLUGGISHLY AS IF THE EMERGENCY BRAKE WERE ENGAGED, BUT IT WAS NOT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO ATLANTA WEST CHRYSLER DODGE JEEP RAM (1251 THORNTON RD, LITHIA SPRINGS, GA 30122 (678) 534-7470), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS TAKEN TO THE LOCAL FIRESTONE DEALER WHERE IT WAS DIAGNOSED WITH STICKING CALIPERS. TWO INDEPENDENT MECHANICS TEST DROVE THE VEHICLE AND DIAGNOSED THAT THE CALIPERS WERE NOT RELEASING WHEN THE BRAKE PEDAL WAS RELEASED. THE CONTACT STATED THAT THE FRONT BRAKE PADS WERE REPLACED FOUR TIMES, THE FRONT ROTORS WERE REPLACED THREE TIMES, AND THE FRONT CALIPERS WERE REPLACED ONCE; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020874August 31, 2017
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
THREE DIFFERENT TIMES, I TOOK MY 2012 DODGE GRAN CARAVAN TO HAVE THE ENGINE CHECK BECAUSE IT STALLS OUT. THIS HAPPENS AT ANY SPEED. EVERY TIME ALL CHECK OUT OK PER THE DODGE REPAIR CENTER. TWICE THE CHECK ENGINE LIGHT WAS ON AT THE TIME OF THE ENGINE STALLING. TWICE NO INDICATION. ENGINE JUST QUIT. IT HAPPENED AGAIN LAST NIGHT (08/30/2017) WHEN MY WIFE WAS COMING HOME ON THE INTERSTATE. SHE WAS IN TRAFFIC AND THE ENGINE JUST QUIT. BIG SAFETY ISSUE. THANK GOD THAT SHE WAS NOT IN AN ACCIDENT. SOME THING IS WRONG WITH MY GRAN CARAVAN. THIS PROBLEM STARTED EARLY THIS YEAR (2017). FIRST TIME TO A DODGE FACILITY WAS ON 05/23/17, NEXT ON 06/05/17 AND ON 07/07/17.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020541August 30, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO STOKES AUTOMOTIVE LOCATED AT 86 PEACH TOWER RD, CLANTON, AL 35045 (205) 351-4382 TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 17V376000 (AIR BAGS) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE CONTACT SPOKE TO A THE SERVICE MANGER WHOM INFORMED HIM THAT THE AIR BAG WARNING LIGHT FAILURE WAS NOT A PART OF THE RECALL. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. ...UPDATED 10/23/17 *BF UPDATED 10/27/17*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016144August 18, 2017
ENGINE
MY ENGINE KEEPS MISFIRING ALL THE CYLINDERS AND I HAVE CHANGED MULTIPLE CYLINDERS. WHILE THE VEHICLE WAS IN MOTION THE LIGHTS ON THE INSIDE ILLUMINATED AND THE VEHICLE STOPPED IN TRAFFIC. THE ENGINE LIGHT CAME ON AND I TOOK IT TO GET THE CODES READ AND IT SAID P301, P302, P303, P304. I HAVE GOT THIS FIXED MULTIPLE TIMES BECAUSE IT KEEPS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015725August 16, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT DISENGAGED THE CRUISE CONTROL WITHOUT HIS FOOT ON THE ACCELERATOR PEDAL, BUT THE VEHICLE CONTINUED TO INCREASE RPMS INDEPENDENTLY. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE DECELERATED. AS SOON AS HE REMOVED HIS FOOT FROM THE BRAKE PEDAL, THE ACCELERATION RECURRED. THE CONTACT PULLED THE VEHICLE OVER AND TURNED IT OFF FOR TEN MINUTES. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. FOUR MONTHS LATER, THE FAILURE RECURRED WITHOUT THE CRUISE CONTROL BEING OPERATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015047August 14, 2017
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH THAT THE VEHICLE MISFIRED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED HE DIAGNOSED THAT THE CYLINDER FAILED. THE CONTACT WAS ABLE TO LOCATE THE EXTENDED WARRANTY ONLINE ON THE CYLINDER COVERED UP TO 150,000 MILES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ADAMS JEEP OF MARYLAND INC, 3485 CHURCHVILLE, ABERDEEN, MD, 21001) WHERE IT WAS DIAGNOSED AND CONFIRMED THAT THE SECOND CYLINDER HAD FAILED AND WAS INCLUDED UNDER THE EXTENDED WARRANTY, ALSO THAT THE CAM SHAFT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND CONFIRMED THE WARRANTY FOR THE SECOND DRIVER CYLINDER HEAD, HOWEVER STATED THAT THE CAM SHAFT WAS NOT COVERED UNDER WARRANTY, AND BY COINCIDENCE THEY BOTH FAILED AT THE SAME TIME, NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014562August 11, 2017
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WOULD RESTART HOWEVER; IT FAILED TO SHIFT GEARS. THE VEHICLE WAS TOWED TO A LOCAL DEALER (BROWN-DAUB INC, 3903 HECKTOWN RD, EASTON, PA, 18045) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE UNDER CASE NUMBER: 32110215 AND DUE TO THE VEHICLE BEING OVER 100,000 MILES IT NO LONGER WAS COVERED BY THE WARRANTY AS A RESULT NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. ADDITIONALLY, THE VEHICLE WAS TAKEN TO THE DEALER A TOTAL OF THREE TIMES DUE TO THE CONTACT EXPERIENCING DIFFICULTIES IN SHIFTING GEARS. THE FAILURE WAS UNABLE TO BE DUPLICATED. IN ADDITION, THE CONTACT MENTIONED IN OCTOBER OF 2015 THE ENGINE HAD TO BE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011350July 28, 2017
UNKNOWN OR OTHER
VAN SHUTS OFF WHEN DRIVING. IGNITION CHIP BAD VERY DANGEROUS AND PART WAS RECALLED ON CARAVANS UP TO 2010. SHOULD IT BE EXTENDED TO 2012 VEHICLES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005619July 17, 2017
ELECTRICAL SYSTEM
THE BATTERY LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. SHORTLY AFTERWARDS, THE TRACTION CONTROL, ABS, AND AIR BAG LIGHTS ILLUMINATED AND THE RPMS FLUCTUATED WHILE DRIVING MY KIDS TO SUMMER CAMP OUT OF TOWN. WHEN I ARRIVED TO MY DESTINATION THE CAR WOULD NOT RESTART DUE TO THE BATTERY BEING DEAD.I GOT A JUMP START AND WAS ABLE TO MAKE IT TO A LOCAL STORE TO REPLACE THE BATTERY AT A COST OF $163 AND MAKE IT HOME. THE NEXT DAY I STILL HAVE THE SAME ISSUES.MANY OTHERS HAVE HAD THE SAME PROBLEM AND IT WOULD APPEAR THIS IS A COMMON PROBLEM. I WILL BE MAKING AN APPOINTMENT TO HAVE THE VEHICLE TOWED TO THE DEALER. I AM SURE IT IS THE ALTERNATOR AND I WILL NEED TO REPLACE AS OTHERS HAVE DONE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE IS NOT EVEN PAID FOR YET AND THE FAILURE MILEAGE WAS JUST OVER 52,000. I REALLY HOPE THIS ISSUE WILL BE INVESTIGATED SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006005July 17, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MULTIPLE ATTEMPTS TO START, PERHAPS OCCURING MOST OFTEN IN THE MORNING WHEN THE VEHICLE IS COLD. THE PROBLEM GETS WORSE OVER TIME AND EVENTUALLY WON'T START AT ALL. UNEXPLAINED BATTERY DRAINAGE DUE TO A RELAY THAT IS STUCK IN THE CLOSED/ON POSITION. YOU CAN LIKELY HEAR THE FUEL PUMP RUNNING IF LISTENING FROM THE REAR OF THE VEHICLE AFTER IT'S TURNED OFF. BATTERY DRAINAGE MAY STILL OCCUR EVEN AFTER A NEW BATTERY IS INSTALLED. THE VEHICLE STALLS WHILE DRIVING AND YOU COAST TO A STOP. THE VEHICLE WON'T START AND APPEARS TO BE OUT OF GAS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003799July 8, 2017
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
WHEN THE VEHICLE IS IN DRIVE BUT IS STATIONARY, EVERYTHING WILL TURN OFF. THE ELECTRICAL SYSTEM GOES DOWN AND THE ENGINE SHUTS OFF. AFTER A BRIEF MOMENT (APPROXIMATELY ONE TO TWO SECONDS), THE ELECTRICAL SYSTEM WILL COME BACK UP AND ALL ELECTRONIC COMPONENTS COME BACK ON, BUT THE CLOCK ON THE RADIO IS RESET TO 12:00. AT THIS POINT, WE CAN PUT THE VEHICLE IN PARK AND RESTART IT. THIS HAS OCCURRED SEVERAL TIMES IN THE PAST SEVERAL WEEKS. THE MOST RECENT OCCURRENCE WAS 2017.07.07 AND IT DID IT TWICE WITHIN FIFTEEN MINUTES. WE DO NOT KNOW FOR SURE WHAT IS CAUSING THIS TO OCCUR, BUT IT SEEMS TO BE CONNECTED TO THE MAIN COMPUTER AND/OR THE ANTI-THEFT SYSTEM, AS THIS IS A COMPLETE SYSTEM SHUTDOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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