Dodge Grand Caravan Complaints (2014)

359 consumer complaints on file.

#10750261August 21, 2015
ELECTRICAL SYSTEM
ALMOST SIX MONTHS AND STILL CANNOT GET THE REAR QUARTER VENT WINDOW SWITCH ISSUE SOLVED. HELP!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750059August 20, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART NEEDED TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750089August 20, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/18/15*LJ THE CONSUMER STATED THERE WAS A FAULTY SWITCH WIRING. UPDATED 3/23/2016 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749323August 18, 2015
WHEELS
CALLED A TOW TRUCK AFTER A BLOWN TIRE. WAS TOWED TO THE NEAREST SHOP WHERE THEY ATTEMPTED TO REPAIR THE TIRE. THEY INSPECTED ALL FOUR OF MY TIRES AND I WAS ADVISED I HAD DRY ROT IN THEM AND THEY EXPECTED I WOULD BE REPLACING THEM ALL WITHIN A YEAR. ONLY HAD THE VEHICLE FOR ONE YEAR AND WAS ONLY AT 6000 MILES. SINCE THEN I'VE TAKEN IT TO 2 OTHER TIRE SPECIALISTS AND ALL TOLD ME MY VEHICLE IS A HAZARD TO DRIVE, AND IT SHOULD BE PARKED UNTIL FIXED. SPOKE WITH THE DODGE DEALERSHIP, CUSTOMER SERVICE, AND YOKOHAMA TIRES REP, ALL SAID ITS COSMETIC AND I SHOULDN'T WORRY ABOUT IT. I REFUSE TO PUT MY FAMILY IN JEOPARDY BECAUSE THEY DON'T WANT TO FIX THEIR MISTAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749568August 18, 2015
ELECTRICAL SYSTEM
THIS COMPLAINT FOR THE REAR VENT SWITCH IS JUST TO EXPRESS MY FRUSTRATION WITH THE LENGTH OF TIME IT'S TAKING TO GET THE NEW SWITCH. HOW LONG SHOULD IT TAKE WHEN VANS PRIOR TO 2010 HAD A SIMILAR SWITCH THAT WORKED PERFECTLY. THIS HAS BEEN GOING ON SINCE 3/14, & SHORTLY AFTER I BOUGHT THIS USED VAN I CONTACTED DEALERS IN AZ IN 2/15 & THE WAITING LIST WAS TOO LONG. SO I WAITED UNTIL WE RETURNED TO MI, REPORTED IT IN 4/15, & WAS JUST TOLD THEY ARE JUST RECEIVING PARTS FOR THE MARCH WAITING LIST & SO IT WILL AT LEAST BE ANOTHER 2-4 MONTHS FOR ME. I WANT THIS FIXED BEFORE WE RETURN TO AZ IN DEC. CAN'T CHRYSLER BE SPEEDED UP??? THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749215August 17, 2015
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE DID NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS CORROSION OF UNSPECIFIED WIRING THAT BURNED OUT THE FUEL PUMP. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10747863August 11, 2015
TIRES
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN EQUIPPED WITH YOKOHAMA AVID TIRES, SIZE: S33 225/65/R17 (NA). UPON INSPECTION, THE CONTACT NOTICED THAT THE FRONT DRIVER AND PASSENGER TIRES WERE WORN HALFWAY. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS CONFIRMED THAT THE TIRES WERE WORN DOWN HALFWAY. THE CONTACT WAS INFORMED THAT THIS WAS ABNORMAL WEARING WITH THIS SPECIFIC BRAND OF TIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 6,143. UPDATED 09/06/16*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746374August 5, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743542July 26, 2015
ELECTRICAL SYSTEM
APPROX. 3 WEEKS AGO MY 2014 DODGE CARAVAN BEGAN TO HAVE ACCELERATION ISSUES. WHEN GETTING ON THE FREEWAY IT LOST THE ABILITY TO ACCELRATE AND I DROVE 15-25 MPH ON THE INTERSTAE FOR ABOUT 3 MILES BEFORE IT FINALLY REACHED 30 MPH AND THEN BEGAN TO FUNCTION NORMALLY. THE ACCELRATION PROBLEM OCCURED SEVERAL TIMES PROMPTING ME TO SCHEDIULE A MAINTINANCE APPT. THEN ON 7/23/15 MY 2014 DOGE GRAND CARAVAN STARTED HAVING ISSUES STARTING; WHEN I WOULD TURN THE KEY IT WOULD SPUTTER BEFORE CATCHING AND CRANKING. THAT EVENING I TURNED IT OFF AND UPON RETURNING IT WOULD NOT CRANK AT ALL. WHEN I WOULD TURN THE KEY IT JUST CLICKED AND I COULD SMELL WHAT SEEMED TO BE BURNING WIRES. IT WAS TOWED TO THE DODGE DEALERSHIP AND I AM AWAITING A UPDATE ON THE ACTUAL DIAGNOSTIC'S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736195July 24, 2015
AIR BAGS
TL* THE CONTACT RENTED A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734023July 14, 2015
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
DURING TRAFFIC AT ROUGHLY 10PM, THE CHARGE INDICATOR LIGHT CAME ON. OUR VEHICLE ALL OF A SUDDEN STARTED LOSING POWER ON THE FREEWAY. BY THE TIME WE GOT TO THE NEXT EXIT, WE WERE LOSING POWER WITH STEERING, CAUSING US TO CRASH INTO A FIRE HYDRANT. WE WERE ABLE TO GUIDE IT INTO A PARKING SPOT BEFORE LOSING THE REST OF THE ELECTRICAL CAPABILITIES (WINDOWS, LIGHTS, ETC.). MY FAMILY WAS STUCK IN THAT DESOLATE ARE WITH NO WAY TO CHARGE OUR PHONE AND TWO SLEEPING YOUNG CHILDREN. AFTER GETTING IT TOWED, THE VEHICLE ENDED UP IN THE SHOP FOR A LITTLE UNDER 3 WEEKS FOR REPAIR TO THE COLLISION THAT HAD OCCURRED. THE ELECTRICAL CHECKED GOOD. THE NEXT DAY, THE CHARGING INDICATOR LIGHT AGAIN WENT ON AFTER BEING ON THE ROAD FOR ROUGHLY 18 MILES. THANK GOODNESS THIS TIME IT ALL HAPPENED IN THE DAY AND WE WERE STUCK IN A BETTER AREA. AFTER CHECKING GOOD AGAIN AT THE COLLISION CENTER, THE VEHICLE WAS TRANSFERRED TO THE DODGE DEALER FOR FURTHER DIAGNOSIS. THIS IS WHEN THEY FINALLY PINPOINTED IT WAS AN ALTERNATOR ISSUE. THANKFULLY THE VEHICLE IS STILL UNDER WARRANTY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10731017June 29, 2015
UNKNOWN OR OTHER
I WENT ON A TRIP WITH 5 PEOPLE. MY GRAND CARAVAN HAS 4 BUCKET STYLE SEATS, 2 IN FRONT 2 IN THE MIDDLE. IN THE REAR OF MY VEHICLE WHICH HAS THE STOW AND GO SEATING OPTION THERE ARE TWO SEATS. ONE IS FOR 1 PERSON THE OTHER FOR 2 PEOPLE. I OPENED THE SEAT FOR TWO, EVEN THOUGH THERE WAS ONLY ONE SITTING IN THE REAR. I CLOSED THE REAR DOOR AFTER MY FRIEND WAS SEATED. WHEN WE GOT TO OUR DESTINATION THE 4 FRONT PEOPLE IN FRONT GOT OUT. WE THEN DISCOVERED THE PERSON IN THE REAR HAD NO WAY TO OPEN THE REAR DOOR FROM THE INSIDE. SURE I THE DRIVER HAD A BUTTON ON THE FRONT CONSOLE AND ANOTHER ONE ON MY KEY FOB, TO RELEASE THE REAR LIFT DOOR, BUT THE PERSON IN THE REAR WAS TRAPPED AS SHE HAD NO WAY TO OPEN THE DOOR FROM THE INSIDE. THAT IS BOTH A INCONVENIENCE ISSUE AND A SAFETY ISSUE. BUT THERE SHOULD BE A BUTTON WITH A CHILD LOCK TO PREVENT KIDS SITTING IN THE REAR FROM OPENING THE DOOR THEMSELVES OR TO ALLOW AN ADULT TO OPEN THE LIFT DOOR THEMSELVES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725231June 15, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/10/15*CN THE CONSUMER STATED THE DEALER DISCONNECTED THE WINDOW SWITCH. UPDATED 08/25/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723828June 7, 2015
ENGINE, STEERING, SERVICE BRAKES
WHILE SLOWING DOWN TO ENTER A PARKING LOT, THE CAR ENGINE STOPPED. THE POWER STEERING WENT AS DID THE BRAKES. I PUT IT INTO NEUTRAL AND STARTED THE CAR. SINCE THEN IT HAS RANDOMLY STOPPED AT LOW SPEED DOZENS OF TIMES, SLOWING FOR A RED LIGHT OR ENTERING A PARK LOT. THE CAR HAS BEEN TO THE SHOP 6 TIMES. 3 DIFFERENT ELECTRONIC MODULES HAVE BEEN REPLACED. IT STILL STALLS OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723412June 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE A RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722711June 1, 2015
ELECTRICAL SYSTEM:HORN, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHEN THE HORN WAS DEPRESSED, THERE WAS A TWO SECOND DELAY BEFORE AN AUDIBLE NOISE WAS PRESENT. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE DID NOT IMMEDIATELY RESPOND. THE CONTACT INDICATED THAT IT TOOK APPROXIMATELY TWO SECONDS FOR THE VEHICLE TO ACCELERATE AFTER DEPRESSING THE PEDAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716146May 13, 2015
ENGINE, ELECTRICAL SYSTEM
WE PURCHASED THE VEHICLE ON 9/27/15. ON 10/3/14 WHILE DRIVING 70 MPH ON THE INTERSTATE THE VEHICLE DIED AND SHOOK VIOLENTLY. ALL SYSTEM INDICATOR LIGHTS FLASHED RANDOMLY. 10/4/14 THE VEHICLE DIED WHILE AT A STOP SIGN. 5/6/15 THE VEHICLE DIED WHILE AT A STOP SIGN. 5/10/15 THE BATTERY LIGHT APPEARED FOR 2 HOURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714515May 4, 2015
ENGINE
AS I WAS AT A STOP MY CAR STALLED. THEN STARTED BOGGING REAL BAD AS IF IT WAS RUNNING ON 4 CYLINDERS. HAD IT TOWED TO THE DEALER AND THE CHECK ENGINE LIGHT WAS FLASHING. THEY PUT IT ON THE MACHINE AND SAID IT WAS FINE. 2 WEEKS LATER THE SAME THING HAS HAPPENED AND THEY ARE TELLING ME THEY CAN NOT DIAGNOSE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713548April 29, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/25/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712421April 23, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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