Dodge Grand Caravan Complaints (2002)

290 consumer complaints on file.

#8011167June 6, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT 35 MPH, VEHICLE COMPLETELY SHUTS DOWN WITHOUT WARNING. DEALER HAS BEEN NOTIFIED. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762698June 5, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I PURCHASED A NEW 2002 DODGE GRAND CARAVAN ON 10/6/01. WITHIN A WEEK I EXPERIENCED A SUDDEN AND SWIFT DROP IN BRAKE PRESSURE WHEN STOPPED AT A STOP SIGN OR TRAFFIC LIGHT. THE DEALER WAS UNABLE TO DUPLICATE PROBLEM AND SAID COME BACK IF PROBLEM PERSISTS. I RETURNED THE VEHICLE AGAIN AT 5 WEEKS OF OWNERSHIP FOR THE SAME PROBLEM. I AGAIN WAS TOLD THAT THEY WERE UNABLE TO DUPLICATE PROBLEM, AND THAT THIS IS THE WAY A GRAND CARAVAN "BREAKS IN" BY THE SERVICE MANAGE EVONA HARTZELL. I RETURNED MY VEHICLE AGAIN AT 6 MONTHS FOR A WEEK, A FACTORY REP DROVE MY CAR EXACTLY FIVE MILES AND DECLARED THE BRAKES IN PERFECT WORKING ORDER, HE DID NO OTHER INSPECTION. THE VAN WAS BACK IN THE SERVICE DEPARTMENT ONE WEEK LATER FOR THE FOURTH TIME FOR THE SAME PROBLEM. ALL FOUR VISITS TOTALLING OVER 12 DAYS FOR THE SAME PROBLEM THAT THEY CLAIM THEY CAN NOT DUPLICATE THEREFORE NO REPAIR IS NECESSARY. AT 8 MONTHS OF OWNERSHIP THE DROP IN BRAKE PRESSURE IS NOW OCCURING DURING THE BRAKING PROCESS AS WELL AS WHEN STOPPED FOR A PERIOD OF TIME. THE PROBLEM IS WORSENING AND THE DEALER REFUSES TO ACKNOWLEDGE THAT THERE IS A PROBLEM WITH MY VEHICLE. I CAN PROVIDE YOU WITH DETAILED DOCUMENTATION AT YOUR REQUEST.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010251May 21, 2002
STRUCTURE:BODY:DOOR
BOTH POWER SLIDING DOORS WILL NOT STOP WHEN CONSUMER PUTS HAND IN PATH OF DOOR AT BOTTOM, IT SHUTS AUTOMATICALLY. DEALER ADMITTED THEY ARE MADE THIS WAY. *AK THE SLOT AT THE BOTTOM OF THE SLIDING DOOR WAS WIDE AND COULD CATCH HAND OR FOOT OF PASSENGER. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761888May 14, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE TOP OF THE GAS TANK CAME OFF AND WITIN 40 MILES I LOST 10 GALONS OF GAS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761908May 14, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
MY 2002 DODGE GRAND CARAVAN HAS A "BLINDSPOT" IN ITS LEFT HAND MIRROR. VEHICLES PASSING ON THE LEFT OF THE VEHICLE CAN INITIALLY BE SEEN AS THEY PASS ON THE LEFT SIDE. HOWEVER AS THEY PULL MORE ALONG SIDE OF THE VEHICLE THEY "DISAPPEAR" FROM VIEW IN THE MIRROR. THIS APPLIES TO ALL TYPES AND SIZES OF PASSING VEHICLES AND COULD LEAD TO PULLING INTO THE PATH OF A PASSING VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761033April 22, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THIS IS MY SECOND 2002 GRAND CARAVAN...THE FIRST WAS PURCHASED ON 10/23/2001 AND ON THE WAY HOME WE SMELLED STRONG FUEL VAPORS, THE CHECK ENGINE LIGHT CAME ON, AND IT STARTED RUNNING ROUGH. DEALER COULD NOT DETERMINE PROBLEM AND WE WERE GIVEN A REPLACEMENT 2002 GRAND CARAVAN ON 10/24/2001....I LATER FOUND OUT THAT THIS REPLACEMENT VEHICLE WAS BUILT ON THE SAME DAY AND SAME PRODUCTION LINE AS THE PREVIOUS 2002 I HAD...AND ONLY ONE OTHER VEHICLE WAS PRODUCED BETWEEN THEM. THE VEHICLE I HAVE JUST STARTED TO HAVE THE SAME PROBLEM AS THE PREVIOUS ONE (STRONG VAPORS, CHECK ENGINE LITE), AND WAS DIAGNOSED AS HAVING GAS TANK/PRESSURE RELIEF VALVE PROBLEMS. SINCE THE VEHICLES WERE BUILT ON THE SAME LINE/DAY, AND SINCE IT IS A GAS TANK/VAPOR PROBLEM, AM CONCERNED ABOUT THE SAFETY OF ALL GRAND CARAVANS BUILT ON THAT LINE ON/AROUND THAT DAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005404March 12, 2002
SEAT BELTS
CHILD WAS IN SEAT BELT PLAYING WITH A TOY AND ACCIDENTLY HIT SEATBELT BUCKLE, CAUSING IT TO COME UNLATCHED. DEALER CONTACTED. PLEASE PROVIDE FURTHER DETAILS. PLEASE ADD VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759249March 12, 2002
SEAT BELTS:FRONT:ANCHORAGE
WE WANT NHTSA TO DO SOMETHING ABOUT THE GEN 3 SEAT BELTS IN OUR CAR. HOPEFULLY, WE WILL NOT EXPERIENCE A FAILURE OF THIS PART, AS OTHERS HAVE, SINCE WE DEPEND ON THESE BELTS TO PROTECT OUR CHILDREN. PLEASE LOOK INTO THE ABCNEWS REPORT ABOUT THESE DEFECTIVE BELTS, ASAP, AND DO WHAT IT TAKES TO KEEP OUR CHILDREN SAFE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759251March 12, 2002
SEAT BELTS:FRONT:ANCHORAGE
VEHICLE HAS GEN3 SEATBELTS IN THE MIDDLE AND BACK. THIS SEATBELT IS VERY EASY TO ACCIDENTALLY BECOME UNLATCHED, AND DOES NOT PASS THE 30MM BALL BEARING TEST (I TRIED THIS AT HOME). I HAVE THREE CHILDREN AND AM CONCERNED ABOUT ACCIDENTAL RELEASE OF THESE BELTS BY CARSEATS MOVING AROUND, ELBOWS, ETC. I WOULD LIKE TO HAVE THESE BELTS REPLACED BY THE NEWER GEN4 DESIGN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756035December 26, 2001
STRUCTURE:BODY
VEHICLE GENERATES EXCESSIVE WIND NOISE IN THE COCPIT AT SPEEDS ABOVE 50MPH. NOISE IS FOCUSED AROUND WINDSHIELD AREA AND IS LOUD ENOUGH TO OBSCURE RADIO AND CONVERSATIONS IN A NORMAL VOLME BY PASSENGERS. ON EXTENDED TRAVEL, NOISE IS QUITE ANNOYING TO DRIVE AND PASSENGERS AND INCREASES FATIGUE FACTOR. THIS CREATES A SAFETY PROBLEM. THE MAJORITY OF MY DRIVING IS AT HIGHWAY SPEEDS. WITH THIS NOISE LEVEL, I WOULD CONSIDER THE VAN UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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